Best Faucet Installation in Phoenix AZ

Chris came out and was very straightforward with us and made sure that things were fixed.  We has issues with the shower, the sink and clothes washing unit.  He was very professional in fixing the problems. He recruited another member of his team which was also professional and they were able to fix the washer situation in a timely manner. My family and I went through to test and use those things previously mentioned and everything seemed fine.  But unbeknownst further issues with our pipes, we had a situation of water backing up on the washer after a 24 hour wait for the take and things to set.  I called Chris out again to let him know about the news and he was able to slide me in to snake the pipes and found that we didn't have the problem anymore.  Would this be a situation where I'd get him again.  Yes, absolutely.  The situation is that he knows his job and understands his specialty.  Thank you again Chris and your team.

I've been trying to get a problem with imbalanced distribution of air in my HVAC system solved. I had one company out who said I needed *at minimum* new ducting and more cold air returns. They ballparked the job at $3000 but wanted $500 to give me an actual estimate (applicable to the job if I accepted). I said no thanks!

I had HFPA out to do routine service on my heat pump yesterday and asked them to have a look. They sent out a senior technician today. He said $700 worth of dampers would solve the problem and gave me the estimate on the spot. I haven't seen the outcome of the work yet, but at least I know they're not trying to take me for a ride!

Great company! Love the 24/7 service with no additional costs! We had an issue on Saturday and they were there within the hour no extra charge. Completed it quickly and efficiently. Explained all issues. Were Covid careful and invoiced easily. Took cc and a check. Not sure about Venmo. Really recommend this company.

We had a plumbing issue on a Saturday night. I called this company and someone answered right away. Rich came over and fixed the issue and we we're very satisfied with the completed work.

Excellent, fast service. The tech, Dan, knew what he was doing and was very fast. Took only half an hour to replace a faucet along with corroded pipes. Dispatch service called ahead to ensure I was home. Very convenient.

*UPDATE* - Change from 3 to 4 stars.  I don't think it was an hour after posting my experience with LFP, when I received a call from Jeff - the owner.

Jeff first noted that the pricing I posted didn't have any comparisons, and that he almost never gets complaints about pricing.  Jeff mentioned two other large, popular plumbing companies by name that have far higher pricing than LFP.  I've called one of them before - - and he's right - - not only is their pricing higher, but they have a 2 star yelp review status.   Both reasons are why I've never hired them.  

Jeff also explained some of my work was flat rate.

He told me there was an error on my invoice, and was making a price adjustment accordingly.  With the price adjustment, LFP's rate is now much more tolerable - - and we will in fact consider them for future work.  

He said that they take their 5 star yelp status seriously (and he should - - that's what made me a new customer), and I should have first called LFP prior to leaving a 3 star review. I disagreed with Jeff on this point (that I should have called him first). While I understand that LFP wants to maintain a good online reputation, I really had nothing to call and complain about:  the work was completed correctly and the invoice gave me no indication that there was a pricing error.  Unless I've been price gouged (I was not), or there was an invoicing error (I did not detect one), I am not going to call you and complain that I don't like your pricing.  I firmly believe that businesses may price their services as they please.  

In summary - I very much appreciate Jeff's commitment to providing both quality and value with LFP's services.  His phone call to me is evidence of his dedication to satisfied customers.  The invoice correction means we will be able call LFP for help in the future.
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I am a landlord with multiple properties in the east valley.  We often hire plumbers  - - not just for repairs, but also for maintenance, appliance installations, and upgrades. The licensed plumber we've used in the past has great pricing, but is often not available as quickly as we need  - - and occasionally his workmanship requires rework.

I called Lawson after reading yelp reviews, hoping to find a new plumber we can do business with on a regular basis.  LFP returned my call a few hours after I left a message on Mothers Day (I was surprised, but pleased).  I described the work I needed done, and we scheduled their plumber to arrive this morning.  The person returning my call was friendly and courteous.

They arrived on time.  We inspected and discussed the work I needed completed, and I agreed with the verbal estimate.  I would likely have agreed to any estimate because LFP has a yelp 5 star rating with nearly 150 reviews - - - this tells me they're not ripping people off and that they care about their reputation.  Their yelp rating is the reason I called.  

The work was completed in 2.25 hours - - -but about 20-25 minutes of that includes the time the tech had to leave to buy a part to connect my dishwasher.  I was a little surprised that he did not have the part(s), because I advised them during my first call that I needed a dishwasher hooked up, and that I had not purchased anything but the dishwasher.  

The tech removed my old dishwasher, connected and tested the new one, removed and replaced a sink disposal (and tested), removed and replaced the hot water riser,  and removed and replaced the hot water stop valve. I was satisfied with the technician's work.  The tech applied a $50 discount to my invoice.

So why the three-star rating?  Mainly price.  

LFP does not specify every line item for parts and labor on their invoice- - but it's easy enough for me to comparatively price up the parts, and then compute Lawson's labor rate.

If I bought all the parts used on this job (exact) at the big orange store, they would have cost me $150 (actually $147.66 tax included).  My invoice was $583 - - which works out to $192 an hour for labor.

$192 an hour for labor includes my discount - - and is also the rate I paid for the time the tech left to buy parts.   Without the discount the rate is $215 an hour.

I don't pretend to understand the plumbing business, or the components behind the hourly rate. I also understand that some jobs are flat rate.   And LFP absolutely may charge whatever they care to.  

But our little rental business spends many thousands on plumbing supplies, fixtures, and services every year. As a business, we are more sensitive to pricing than if we were only calling the plumber once every 3-5 years to clear a drain at our home or replace the water heater.   Our business can not tolerate $200 an hour labor rates for plumbers - -- - That's almost what we pay our attorney.

Although the work was completed on-time, courteously, and with good workmanship; pricing will likely preclude us from putting LFP at the top of our partner list.

I am so conflicted with Proskill my wife had reached out to them multiple times and received the usual canned answers on questions to invoice and cost.  Only when a poor review was posted did the owner of the company get involved and took control of the situation actually writing me a personal note which I sincerely appreciate.

My confliction is that I wonder how many poor reviews are left and then the owner has to follow up and clean up the issues.  Are all these 5 star reviews really real?  

I do believe the owners the of this company went above and beyond in addressing my concerns.  Their follow up was impeccable and provided a solution to my concerns.  I personally just wish that this situation never had to get this far.

Dave is timely, efficient and skilled and responsive to text messages and very timely. He communicated when he would be arriving and to explained everything that needs to be done and very fair pricing the repairs were done. We highly recommend Somers plumbing and will be using them for future needs!

I just moved in to my new house used Yelp to help find a licensed plumber. I need a new regulator on my built in gas grill. Sound plumbing responded and came to my home for a quote. Brian was on time and came back the next day with the parts and completed the installation. Thanks now I can have a house warming party.

Had water dripping through my kitchen ceiling yesterday from the upstairs bathroom.  I didn't want to wait a few days for the home warranty people to come out.  I found their info on NextDoor and called them right away. They had a technician out within 2 hours.  He explained what he was going to do and was up front about the cost of diagnosis.  He determined it was a faulty seal on a recently installed upstairs toilet.  He fixed the problem.  Everyone was professional.  I think the repair and reseat of the toilet cost was fair given it was an emergency call.  I asked him if he should check my other upstairs toilet that was recently installed and he took a look and told me he didn't believe there was an issue with that toilet and he didn't want me to have to pay for him to pull the toilet and then reseat it if there was nothing wrong.  I would use them again for sure.  No negatives.

These guys are awesome, from the scheduling to the service, top notch and great value. I got text updates regarding my appointment and they were out here to help on short notice. My tech Eloy did an amazing job, knew his stuff, and was very professional. Highly recommended.

My first time using this company. Called around 8:30 A.M., the customer service lady (can't remember her name) was very nice, knew what I was talking about when I said I have a leak on the thingy that connects to....
She was professional and set me up for an appt quick. Adrien showed up well within the time frame I was given for the appt. He was courteous and explained my options for the issues I had. Adrien did a fantastic job correcting an issue I had without tearing out my shower wall like a different company wanted to. He is very knowledgable and instead of just jumping to the easiest (most destructive) way to repair, he took a moment to think of different options, and discussed them with me. To me, that is a professional that cares about the customer instead of just getting a job done quick. I appreciate the work he did, and saved me from spending to repair shower wall tiles.
Price for completing both of the issues I had was very fair and much better than the big name company I talked to previously.
This company is now my go to for plumbing issues.

Jordan is a really good guy. Got me pointed in the right direction even thou we didn't end up working together.

I was having a tree removed from my front yard on a Saturday morning and the tree crew mistakenly broke the MAIN water line with their tractor. We were able to shut the water off at the meter. Hence, my family no longer had running water.
Lawson Family Plumbing was at my house within 20 minutes of my call and provided immediate temporary repairs to get my water back on for my children.
Lawson knew they had me over a barrel yet provided the repairs at a very reasonable price.

Update: The plumber from Lawson (Logan) is a true professional. The temporary repairs Logan provided was to hook-up a heavy duty line into my house to cover me for the weekend. Logan just dropped by today (Thursday) to check on the repairs. I had money-in-hand to pay for the temporary weekend repairs he provided. Logan refused to take my money. His primary concern was that my water was up and running with a new hard line. CLASS ACT!!

Look no further. These guys are honest, sincere, and trustworthy. They have my business for life!

I have used Option One three times.  The last two times I have waited for more than 3 hours.  Last night it was a 6 hour wait with no call from the technician.  I called another company who arrived this afternoon on time and fixed everything within an hours time.  Most of the problems had to do with Option One's shoddy work.  I had to replace all of the faucets in my baths because Option One had placed everything in the wrong position.  I will never call them and hope that you don't either.

If only all contractors could be like Hays...  *sigh*

My HVAC system, while I'm sure worked fabulously when it was installed in my home in 1992, had slowly become my little housing nightmare.  Like clockwork, it would crap out on Christmas Day, or July 4.  After spending too much money band-aiding it over a few years, it was time to replace the system.

I had Hays provide a quote, along with 2 other contractors.  I ended up selecting Hays, and besides going back to my natural hair color, it's been one of the best decisions of my life.

I was given a firm date and time for my install, and sure enough, the crew showed up on time, ready to work.  It was incredibly well orchestrated.  It's not like they arrived in waves, and stood around on the driveway, waiting for direction.  Every person who showed up knew exactly what to do, and set to work doing just that.  It was quite something to watch, actually.

8 hours later, I had a brand new HVAC system.  And, they even cleaned the floors.  lol

The owner, Chris, came towards the end of the install, and I thought that was a really nice touch.  How many owners actually bother to check on installs anymore?  I had my pool redone, and never saw anyone above the project manager.  So, it meant a lot.

Since the install was completed, I received a few initial follow-up calls from Hays to make sure everything was working fine, and I was happy.  The sales person came a week later to take heating/cooling measurements, to make sure the system was calibrated properly (!).  Better yet, since it's been about a year since the install, the girls in the office actually call me to set up my scheduled service appointments.  I don't remember these things, and if you miss your appointments, it voids your warranty, so I love that the employees stay on top of this for me.

The system itself works perfectly (nothing stops a Trane!  lol), and my bills are 25-30% less per month than what I paid with my old, tired system.  

I couldn't be happier with the experience with Hays, and I have such peace of mind knowing I can rely on them in the future.

We had a leak from the condensate drain clog in the attic. Terry from King Plumbing was great, professional, knowledgeable, and trustworthy. He did a great job. I am extremely satisfied with his work.

Affordable plumbing has been to my home a few times-unclog main line. Replace the water heater and fix dripping faucets.   I've always been happy with their work and the employees attitudes.  customer service is their top priority-this is who I call for all my plumbing needs

The entire crew from Jared and Cody were polite, profession and extremely neat in there work. They diagnosed the sewer line problem, after a very quick response. They showed the blockage on their camera scope, and, the damage done by roots growing in the line. They gave us two options. We choose to replace the damaged section. After they dug up the damaged section, they re-lined the sewer line and they replaced the landscaping, like they were never here. We would definitely use them again.

They came out and charged me a 200 diagnostic fee.  Then told me it would cost 1900 to fix a leaking faucet in tub.  I called 2 other plumbers and both said that is a scam.  Had a new place come out and they fixed all parts and labor 200 total.    They want your money more than they want repeat business or referrals.  STAY AWAY.