Best Emergency Services in Orlando FL

We had a leaky sink and stubborn toilet. I put off calling a plumber for as long as I could because I didn't want to deal, but Tom made it super easy.

He responded to my message almost immediately and was able to diagnose the issue based on a quick call and photos I sent his way.

Once we secured the right parts, Tom was readily available to come install them. He was right on time in the window he promised -- always a plus when working with service companies, am I right?

He was efficient, incredibly knowledgable and overall delivered great service.

Also, his rate was very fair. I HIGHLY recommend him for any of your plumbing needs.

These guys are pros. Installed my hybrid water heater and I was impressed! They are trained by the manufacturer, professional, prompt and clean. The techs wore masks, gloves and took payment electronically. Great team!

I reached out to these guys, and spoke with Gregg. My toilet was clogged and I needed it taken care of. He had initially told me about what time they'd be able to come out, and quoted me a flat rate. A couple hours later Gregg called and said he had a tech in the area that had just finished a job and could be here shortly. They were in and out in a few minutes and the problem was fixed. I got the invoice and was pleasantly surprised that it was less than the quoted rate. I'd definitely call them again if I have a problem.

This is a responsive and modern business with convenient solution options. I hired them for an irrigation problem I was having. Not only was the issue resolved, but suggestions for the future were provided -- truly professional and knowledgeable.

Quick and efficient. Did not overcharge. I would recommend this company.

Needed some soffit replacement work done and needed it done quickly. Jason was very responsive and available to begin working in just a couple days. He was professional and very helpful in explaining the work he was going to do to complete the job. Jason even worked through a pretty nasty storm to get the job done! We are very impressed with the quality of his work. And he charged an extremely fair price. Will definitely be calling Jason again for our next project!

Best plumbing company out there. This company really knows what customer service is all about. The technician was courteous and extremely informative about my plumbing issues. I thought I needed a new hot water tank, it turns out I did not. My tank still has 4 years of life in it. Now what other company would tell you that. Most would come out because I said I wanted a new tank and just change it out leaving me with a large bill to pay. NOT the case with this company. I also had some questions about water quality, they did a water test and advised what I needed to do to correct my issues. They were honest and I could not believe they did not try and install something that I did not need, a rare trustworthy company with integrity unlike a lot of companies out there. Now they have a valued customer. Their costs are fair and reasonable.   HIGHLY RECOMMEND.  I do not work for this company nor do I know anyone that works there. I want to state that as I know there are many sceptics out there.

I had an appointment with a guy named Raul for 11am, at 11am when he was supposed to be at my house i called him to see where he was and he said he had not even left his office yet but would get to me at 1pm the latest. At 1pm i called him to see where he was and he said he just got on to the 417 and was still 20 minutes away. I tried to express my discontent with the situation and he raised his voice on the phone to say, DO YOU WANT ME TO SHOW UP OR NOT. i told him we had to reschedule for the next day at 11am. The next day instead of coming at 11am he got to my house BEFORE 10am and woke us up and shut off our water before we could even wake up. I am not pleased with raul's disrespectful demeanour and i would give him 0 stars if i could.

Made appointment for monday morning 9am. No call no show. He quotes a fair price and doesnt bother coming to do the work. I would recommend you look elsewhere.

Schedule an appointment over an hour late and  I call customer service to inquire on the delay. And response was just sit and wait.

Do not use this company. My toilet was leaking and they came and did a total toilet rebuild on 12/5/13. 65 days later the leaking resumed and they did a second toilet rebuild (2/10/14). Then I complained about them to the BBB and they responded with a series of stories that did not take place. Immaturity...I am not sure what else to call it. Instead of owning up to their incompetence, they decided to weave a series of stories. Dare I say lie? I have complained about poor service in the past with another company before. They owned up to it, apologized, and reimbursed me. U.S. Heating and Air Conditioning is the first company I have ever heard responding the way it did. Trust me...Do not use this company.

I have been using this company with previous owner for many years & had no problems ever with service & repairs carried out , now that Justin has left , I extremely disappointed with the staff & service , & so now after many years I will not be using them again or referring to any of my real estate friends

Where to start. They will reschedule your appointment and not notify you. They did this to me 3 times. My septic drain was broken and despite being 24/7 it seemed impossible to get them to follow up. They seemed to like to come out, charge you a fee to assess a problem, then schedule a later appointment to fix it to double up on service call fee.

No one in the office seems to understand what's going on. Why was I rescheduled - I dont know.

The third time they rescheduled without notifying me, I had been waiting 3 hours for them. Decided to call them. They had no idea why I was rescheduled. Told me they would send someone out. I get a call from their plumber saying he can come out. I ask him if he can complete the 3 issues I was having with my septic. No, he can't, he doesn't have the tools. He can only do one. I ask him if anyone has any idea what's going on there. He gave me a genuine reply of Honestly, no one does. I thanked him for his honesty and told him I wouldn't need their service.

They are getting a one star review because they did not deliver on what they said they were going to.

We had a leak happen Thursday night at about 9:00 pm. Once we had the water cleaned up. I filled out the information form online and was told I would be contacted shortly, I knew this probably meant the next morning.

They did reach out right at 8:00 am and said that since our water was off we would be put on the priority list and someone would be out as soon as possible.

At about 12:30pm I called back to get a update on if someone was going to be able to make it today, I was then told that there was no availability today and someone wouldn't be out until Monday. I explained I had been told this morning that a repairman would be able to make it. The lady I spoke to apologized for the miscommunication and said that someone had tried to reach out to me at 11:50 am but couldn't get a hold of me because the number was incorrect so I was taken off of the priority list.

I don't understand how the company was able to call me at 8:00am but then suddenly didn't have my number correct. The lady then put me back on the priority list and said someone would be out at some point today.

At 2:30pm I decided to call a second plumbing because I was getting nervous at this point I would be without water all weekend. They were able to send someone within the hour because as she explained, you have no water and still have a leak, that is first priority in our books. At 2:42pm I got a call that a technician was on the way, and he arrived at 3:05pm.

If the first person I spoke to said we are extremely busy it probably won't happen, I would have just reached out to different companies this morning rather than waiting around all day and not getting anything done.

I also did not appreciate when I called back to take myself off the priority list, the lady who answered the phone did not seem to care at all that I had been inconvenienced. It was not my fault the technician couldn't reach me the first time, I gave my phone number correctly and a back up phone number.

It was not a good experience. Although they were very nice , it became obvious they were not prepared to do the job. They didn't have the tools or materials. The screws to hang the mirror were in the wrong place. They left with the job unfinished and I had to spend another $250 to get the job finished.

Totally regret doing business with Wyatt Sexton. He is unprofessional and not concerned about customer satisfaction.  He showed up 2hrs late. Any questions i had were answered in a vague manner,  When i requested, he enter the model number of the pump he  installed on the invoice, he refused.  Then he got belligerent and told me to kiss his a**.