Best Thermostat Repair in Orlando FL

Waiting on service is a torture! .... I just want to cry. We bought their new unit less than 3 years ago.... We managed monthly clean up by ourselves... until May 2023 when AC broke down. I called and 5 days later they said it was the thermostat... cost me $600 to replace it. The following month... in the middle of June 2023 AC broke down...again. We pay the $300 comfort plan and the visit of $150. But again this month (Friday, July 21, 2023) at 98F insiste my home AC is out.... AGAIN. I called and guess what? No one can come until Wednesday the 26th in the middle of this scrutinizing relentless hot summer and to make this worse, my elderly mom who lives with me can't even breathe... I cannot afford a hotel stay and I cannot leave my mom alone in a hotel.... Already bought fans for us, but it's just blowing hot air. I just have to wait in this hot summer days to go by, holding to their Confort Plan to really work. I just hope they do come clean and don't play with people life. (Fingers crossed)

Service was great they came out to check the ac until and found some issues and got me a quote very quickly. The tech was very professional and helpful great service will continue to use them for ac.

Our A/C stopped working today (Sunday). After scheduling an emergency service, the tech arrived within an hour. Ogi was very friendly and knowledgeable. Within minutes, he diagnosed the problem. He gave us an estimate and completed the work in about an hour.

Believe the poor reviews on this site...they are dead on!  The people in customer service are unbelievable.  They will yell over you on the phone & they show no commitment to getting your AC fixed even in the worst of Orlando's summer heat.  I will never ever use them again.  I can't see how they are even in business unless they are fully reliant upon people like myself who get suckered into working with them through the home warranty company.  My technician was actually very pleasant & seemed to care about doing a good job.  The 'ladies' in  dispatch and customer service are the real problem.  They are unresponsive, disgruntled, & clearly do not care about the value of the service they are providing.  Customers are apparently a mere annoyance to them, no matter how much $ you are forking out for their services (which I later found out is much higher than many of their competitors).  My advice would be to look around & do everything you can to avoid working with this company.

They overcharge way too much. I told them no after they quoted me $700 to unclog a toilet. No thanks. I had to pay $39 for nothing. Rip off.

I have used Service One several timesal times in the past.  Generally speaking they were responsive, repaired my AC and cost was as expected.   I contacted them directly for a quote on repairing 2 toilets.  Tech came and actively sought to build up the bill.   Final quote was $750.  I thought this was exhorbitant and declined.  Paid them $49 trip charge.

Tech was rude when I declined.

Service One responded here to Yelp.  Declined.

Went to Home Depot and purchased 2 Glacier Bay double flush elongated toilets on sale at $99 each!!  Hired a handyman and paid $160 to install