Best Gas Furnace Installation in Orlando FL

Prompt, professional, courteous, and quality work!  Highly recommend. Technician Alexis was fantastic and the home office great to work with!

Love that your technicians always show up in a mask! In today's COVID-19 environment, safety is always a major concern. Our technician for 6-month maintenance on our two systems was Nickolas Garcia. He arrived promptly within the given time frame, was efficient, friendly, and respectful. We've had two twenty-year old Trane HVAC units replaced this year and have had nothing but professional service and interactions with this company. Highest recommendation!

Our A/C stopped working today (Sunday). After scheduling an emergency service, the tech arrived within an hour. Ogi was very friendly and knowledgeable. Within minutes, he diagnosed the problem. He gave us an estimate and completed the work in about an hour.

US Heating and Air is quick to answer their phones and schedule their initial consultation. I bought a home that had no air filter installed to my unit. They quoted me ~$1300 to install a filter box in my duct work, and to do preventative maintenance. I had to pay up front, and was told I would get a call from the office to confirm and setup an appointment.

I called multiple times and eventually just requested a refund. This is where they get scammy. They keep saying a manager will call me. But will not respond to actually refunding me the $1200 for services not performed.

Coincidentally my AC unit compressor failed just a few days after these guys looked at my unit. Another company, American Air and Heat, looked at it. They were able to quote me $600 for the filter box, and $90 to fix my unit. Much cheaper than US Heating and Air. They said for $1300 I could get my unit fixed, have an electric air filter installed and a black light purifier + their service agreement of 2 additional tune ups.

US Heating and Air is still yet to respond to refunding me the $1200 to not install a regular air filter on my unit. I would not recommend them to anyone.

No Stars - Do not use Frank Gay. I paid 16k for a high-efficiency AC system and since day one, day one we had trouble that has continued for almost 2 years with no resolution. On the installation day, 4 amateurs showed up and took 5 days to install what I was told would be a 2-day install. They had nothing but trouble installing the system and couldn't get it to run. Finally, after a tech arrived to help the installers they got it running. My electric bill doubled after the install and my bedroom never got cold. Every month something has broken and every time a tech comes he comments on how crappy an installation it was, fan has been replaced twice because it was installed backward, flooded my house because the drain was incorrectly installed. I have had a breakdown EVERY MONTH, one stupid thing after another and never my fault. I challenge Frank Gay to deny it. I should have been approached by management and offered a new air handler by now, I have been patient to a fault. These guys do not CARE about the customer. If you want to be taken care of and treated with respect this is the wrong company to use - they absolutely suck!

DO NOT USE THIS COMPANY TO FIX YOUR A/C SYSTEM. Technician came out for minor repair to end up making things worse. Decided to start fixing system without consulting me first with how much the repair would be. What company does this??? Now company not taking the blame for any of it's mistakes. Service manager has the worst customer service skills and makes one more upset at every step. Don't make this expensive mistake. Take your business elsewhere. Don't say I didn't tell you so!!!