Best Flame Sensor Repair in Orlando FL

I called Pro-Tech yesterday to get a toilet flush repair done, and they accommodated me by sending someone out the next day on my day off. The office didn't call in advance, but two plumbers came and were early in the window of time they gave me, so that worked well for me. They repaired the toilet and also replaced the flapper in another one that was aging. I signed up for their annual inspection plan, and they said I could end it at any time. That saved me money today, and I think will be good for maintenance in the long run. Nice guys too! Thank you, Pro-Tech.

Love that your technicians always show up in a mask! In today's COVID-19 environment, safety is always a major concern. Our technician for 6-month maintenance on our two systems was Nickolas Garcia. He arrived promptly within the given time frame, was efficient, friendly, and respectful. We've had two twenty-year old Trane HVAC units replaced this year and have had nothing but professional service and interactions with this company. Highest recommendation!

Plumber was knowledgeable and fixed the problem quickly. I needed a new temp valve on my shower as it was causing perpetual leaking from the shower head. The valve was stuck in the pipe and required special tools to get it out and I didn't want to risk breaking a pipe pulling on it. He also fixed the hot and cold direction on the knob as it was improperly installed by the previous owner of our home. I'm not sure why I'm reading from other reviewers that it was $100 for them just to come out. Maybe it was a farther drive? They only charged me $70 and the whole job cost $179 including the $70 charge. Will definitely call them again for any further issues and I highly recommend their services.

Excellent service and really appreciate it. Always respond with great Costumer Service. Thanks

STRONGLY NOT recommended. They quoted $1,443 for a job that a Lowe's certified professional charged me $299 for.

They state on their website Best pricesand Competitive Prices. This is the definition of fraud, since I paid a $39 assessment fee for a competitive price and they did not deliver.

They state 100% satisfaction guarantee, your satisfaction is our guarantee, unmatched customer service. This is another lie. After they confirmed that their quote didn't have errors, they did not reply to my email or returned multiple voicemails where I requested a call from a manager to get a refund for not delivering on what they advertise.

When I told their tech that the price seemed excessive and asked for a breakdown, he made a bad joke saying that I would have to pay for a consulting fee. He also declined to give me a breakdown until I paid.

The attached pictures are proof of the bad service I received. I politely asked for a refund since they did not deliver and was ignored.

7/25 update:

Customer service contacted me the day after I posted this review and offered a refund in exchange for an updated review or removing the review. Jackie was very nice and it took approximately 17 days for the refund to be processed and 40+ days after I was originally charged.

While I appreciate the customer service Jackie provided after I posted the review, it is unfortunate that I did not get a response on multiple attempts to contact them via phone call, voicemail, and email until I wrote the review. The website continues to incorrectly state that they have the best prices or competitive prices.

DO NOT USE THIS COMPANY TO FIX YOUR A/C SYSTEM. Technician came out for minor repair to end up making things worse. Decided to start fixing system without consulting me first with how much the repair would be. What company does this??? Now company not taking the blame for any of it's mistakes. Service manager has the worst customer service skills and makes one more upset at every step. Don't make this expensive mistake. Take your business elsewhere. Don't say I didn't tell you so!!!