Best Faucet Repair in Orlando FL

We've utilized Tom now for two jobs, one was a water heater replacement, the other a toilet repair. Both appointments were for 7:00 am, both times he was on time, did the job, answered any questions, took my money, and was on his way. That may not seem like a rav review but it really is. He doesn't waste your time or his own which I believe is what makes his prices so reasonable. He's personable but not phony friendly, if you know what I mean. He's now my plumber and the only one I'd recommend to friends or family.

They replaced my water heater and I would hire them again!!! From the moment I called till the moment they finished installing my water heater, they were extremely professional and efficient!! They were very upfront about the prices and were very considerate of Covid precautions.

My water heater went out and needed to be replaced. I contacted a few other companies and they wanted to charge me almost double what I paid with the plumbing doctors. They were able to fit me in same day and I was so thankful because I have a baby at home that enjoys his warm baths. It's so refreshing to come across a licensed plumbing company that doesn't nickel and dime and does great work. They were very professional, respectful and honest. I will not hesitate to contact them again when I'm ready to do more updates or repairs on my house.

The plumber that arrived was very professional and addressed all our questions.  They cleaned up after replacing the toilet.  Very friendly and reasonably priced.  Would recommend.  And if I ever have more plumbing issues, I will definitely call back!

Quick and efficient. Did not overcharge. I would recommend this company.

Needed some soffit replacement work done and needed it done quickly. Jason was very responsive and available to begin working in just a couple days. He was professional and very helpful in explaining the work he was going to do to complete the job. Jason even worked through a pretty nasty storm to get the job done! We are very impressed with the quality of his work. And he charged an extremely fair price. Will definitely be calling Jason again for our next project!

Called the Johnson Brothers Plumbing for a service, thankfully they were able to come out the same day to fix the issue. However, two days later the problem started again. I called the company and told them the issue was not resolved and asked if someone can come back to see what went wrong. I was quoted $150 for someone to come back which doesn't seem fair considering the fact that I paid over $300 a couple of days before for a service which obviously did not work or was not done properly.

Less than two hours after emailing the company for an appointment, a technician was at my home replacing the hot water heater. The technician was professional and competent. He offered to do a patch that would have cost less, but my heater was 14 years old, and I figured that it probably didn't have much life left in it anyway. And yes, I could have bought the heater from HD (or elsewhere) and installed it myself, but I never would have done as good a job with the installation as this fella. Top notch.

We had our walls painted and recess lights put in. Extremely good service and you can tell he really cared about the quality of work he was doing. He was very meticulous about keeping his work area clean. Highly recommend!

Thanks to Shamrock Plumbing, we saved $15k after we were told we needed new pipes and it turned out we didn't! After further inspection with a camera, our pipes were fine! We just had roots that needed to be removed. The owner Mark was very professional, honest, and informative. The service manager Jason and his helper was also great during the time of service. I called on a Thursday, inspection scheduled for the next day, and service completed on Monday! We couldn't be happier with the service we received, great quality work.  From now on, Shamrock Plumbing will be who we call for all of our plumbing needs.

Very prompt and professional. Amazing price!! I got 3 different quotes and they were by far cheaper, answered all questions and were very efficient. I will definitely do business with them again. I highly recommend them. Thank you so much!!!!

Avoid this place at all costs.  My landlord took a job that required him to move out of state.  He and his wife decided to rent their lovely home to myself and my wife.  Because they had to leave suddenly, and there was work that needed to be done on this house prior to us moving in, I agreed to be available to let in the people from Pete's Plumbing to re-pipe the house.

My landlord paid and gave them instructions that I was the point of contact and gave them my number, letting them know that I was going to be letting them in and out.  So they call when I am driving in to work and want to meet me right then and there to have me give them the house key so that they could have full access to the house.  I let them know that not only was I not able to drop everything and go meet them across town, that they had been told that I would be letting them in.  

The person I was speaking with (Joey I think, but definitely the co-owner/son of the founder) became belligerent and asked why it was such a hassle for me to give them the key.  I advised that I am simply following up with the wishes of the homeowner.  He then said to me We have $3,000 of his money, so we will be doing it the way I say, and then he hung up on me.

I texted my landlord and let him know what had just happened, then called back.  I got the same gentleman.  I asked him calmly why he thought it was ok to hang up on a customer and talk me that way and he apologized and said that it would not happen again.  I then explained that there are thousands of dollars of laminate flooring sitting in that house waiting for install, and that I did not feel comfortable handing over the keys with that much loose material laying around, especially with the way that he was insisting.  He then said that he would have someone call me to schedule.

A few minutes later I get a call from the same number, but it was a different gentleman.  He advised that he can be out there tomorrow at 9 AM. I take the day off of work and head over to the house around 8:30, but five minutes before I get to the house I get a text, not a phone call, saying that they cannot make the 9:00 time.  I say no biggie and ask what time they can do this.  He says he will get back to me ASAP.  

1:00 rolls around and there is still no word so I text back and ask what the time table looks like.  I get a reply that there is only one more job and then my house.  40 minutes later I get a text saying Dale is on his way to you.  I reply ok, be there in 20

I head over to the house again and sit there for almost an hour when I get a text that says

Very sorry, I have multiple customers texting me and I was unaware I was texting you.  We cannot work on your home at all today.

My reply I took the whole day off today.  Why tell me you can do it at 9:00 am and then not do it at all?

His response: Because we could have finished it yesterday but you couldn't meet after our conversation in the morning

By this point I had taken about enough, so I call him and realize that the person who is texting me is the same person I was talking to on the phone yesterday.  I asked him why he blaming this on me when he had no reasonable expectation of me being available the day before.  Then he really became unhinged.  Here are but a few snippets of what were said to me, a guy that just wants some plumbing done, by a person that was paid $3k to do a job:

I am 30 years old.  This is the only job I have ever had. - Ok, not sure what relevance that has

Me and my dad are laughing at you right now.  I have never seen a house so hard to get in to -- my reply, naturally, was hard?  All you have to do is call me and set a time

Fuck you.  I am not talking to you anymore.  Give me the owner's number so that I can tell him what I think about you clowns.

He used the F-bomb about ten more times in the course of the conversation.

In Summary:
*The person that seems to co-own this business, and answers the phones as well as scheduled appointments, is emotionally unstable

*They are not able to keep time commitments.  I am not talking about a few hours, either.  

*They will, for some reason, insist on having a key to your home despite having someone ready and available to let them in when needed. If you deny them unfettered access to your home then they will become belligerent and curse you out, then hang up on you. This is highly suspicious behavior and makes me feel like they want inside the house for more than ethical reasons.

*They are unprofessional and undeserving of your money.  Once you hand that check over all decorum goes out the window.

Contact them at your own risk.

Person was few hours late for appointment. Completely showed that he really had no idea what he was doing. Never again!

Hello, I called this company to pump out my septic and they offered an appointment between 8am and noon. They told me they would call 30 minutes prior to their arrival. The never called and showed up at 11:40pm. Then after partially emptying my septic the driver told me his truck was full and he would be back in 20 minutes. 2 hours later I called the company to find out what was going on. I was told that it took over 2 hours to get from my house to empty a truck and return. After complaining of waiting for them to arrive all morning and then again most of the afternoon to get them back here to finish the job I was basically told oh well by the dispatcher. I urge you to not use this company! They are very unreliable and don't care either way how important your time is! I hope this helps some of you whose time is important to them!

Thanks,

Wade R.

It was not a good experience. Although they were very nice , it became obvious they were not prepared to do the job. They didn't have the tools or materials. The screws to hang the mirror were in the wrong place. They left with the job unfinished and I had to spend another $250 to get the job finished.

Broke contract. No call, no show. I left multiple messages and even tried to email. Don't bother with them.

I called this company because of its apparent 100% customer satisfaction policy and my experience was a complete disaster. They told me that they would arrive within two hours and after two and a half hours, I called the company and they couldn't reach the plumber that was assigned to me.

I told them to at least call me with a status update when they figure out where he was, and again after thirty minutes, I still received no call. This company in my opinion is a total fraud. They have this high and mighty customer satisfaction policy on their website but their management doesn't even bother to call their customers if they're going to be late - in this case, they never even showed up.

I am writing this yelp review because I found this company through yelp and wanted to warn other users that this company is thinly staffed and unreliable. I would check out your yellow pages and go for someone who has more experience.

This company is more than welcome to contact me as I have reached out to figure out what happened but never received a phone call.