Best Electric Furnace Repair in Orlando FL

I am always happy with nick's service.  He is professional and polite, traits that are hard to come by in these times.  He is always on time and takes care of everything quickly and with care.  He knows his job and I can always depend on him.  He has been the person who has serviced my AC and my daughter's AC for many, many years and I hope he will remain at the pro - tech company for many more years.  I look forward to his service because I know it will be complete.  Thank you for having such a great employee.

Unfortunately needed a full re-pipe due to under slab leak. Never was going to be inexpensive but there was a lot of work involved.
Gerry, Bryce and Manny did a great job. I'd not hesitate to have any of them in my house again. Very polite and professional.

This company was contracted through my home warranty company for a plumbing issue. On three occasions, I was informed that US Heating and Air contacted me to inform me of the appointment change which is 100% not true. I received one call and did reschedule the appointment for the next day but it appears that time was moved as well without my knowledge.
 

Meanwhile, I have adjusted my schedule to make sure that I am here for a scheduled appointment. I am not sure about the quality of their service because I have yet to get them back out to my home to complete the repair but I am sure that the integrity and honesty of the employees of US Heating and Air is very poor.

Mr.Pickles was very flexible, professional and the outcome of the project was exactly how I expected with high expectations.

This company is a great find! The air conditioner went out on a Saturday evening and started blowing hot air. We called Pro-Tech's local number and to our pleasant surprise a REAL field technician answered our after-hours/weekend call. Reggie came straight out to analyze our problem. He outlined options to repair and replace. He gave us a range of choices on pricing for different levels of efficiency. Pricing was competitive.  No pressure -just good, actionable information for making a sound decision.

Monday morning they pulled a permit at the City of Winter Park and installed a high-efficiency Trane air conditioner with electronic thermostat.  It will greatly improve our power bill and comes with an excellent warranty.  

Our old unit was over 15 years old / rickety / inefficient / loud / literally falling apart.  The new unit is an absolute dream! Quiet. Cool. Set the temp and let it do the rest.

The installation crew put protective footies on when they came inside the house and were very nice & knowledgeable. These are people you can TALK to -people who appreciate your business and are happy doing the work they do. The crew carefully removed the old equipment and thoroughly cleaned everything. When they left, the installation was clean, neat and the whole work area was spotless!

This is a quality company with great employees. It was a joy from start to finish working with them.  They are competitively priced and provide outstanding customer service. I am certain you will be as favorably impressed with Pro-Tech as we are. Look no further! Pro-Tech gets our 5 enthusiastic stars -well done!

So this is a response to my earlier review. First off they responded to my review with call us, our customer service manager is here to help
Thats a joke!  I already called and complained and they did Nothing.

Second is that I posted a bad review on google and it was extremely altered by someone to reflect 5 stars. I found out when google posted that it had been altered.

I'm the ex customer of 10 years. You wanted to charge $300 to tighten a bolt on the sink that you installed a few months earlier.

The fact that my google review was changed and you have the nerve to ask me to reach out to you for help?  I did reach out and you did Nothing!
How about you treating me right the first time. Charge a fair price and don't charge me when you come back and fix your screwup.

I have used Service One several timesal times in the past.  Generally speaking they were responsive, repaired my AC and cost was as expected.   I contacted them directly for a quote on repairing 2 toilets.  Tech came and actively sought to build up the bill.   Final quote was $750.  I thought this was exhorbitant and declined.  Paid them $49 trip charge.

Tech was rude when I declined.

Service One responded here to Yelp.  Declined.

Went to Home Depot and purchased 2 Glacier Bay double flush elongated toilets on sale at $99 each!!  Hired a handyman and paid $160 to install