Best in Omaha NE

Quick to respond when called and got us on the schedule right away. Worked the week until the job was done. The cleanest contractors we've ever had. Highly recommend

Great family owned company - not a franchise. Had a clogged kitchen drain and my old go to plumber had retired so researched this company and they were able to come out that day. I liked the way Shaun took the time to analyze the plumbing system in my house before just jumping in and clearing the clog. He was very courteous, explained everything before doing it, and cleaned up after himself. The cost was as estimated. I will definitely use them again.

Like Zero this morn & guess what, Old Bertha my 60 year old Hot Water Boiler decided she wasn't going to get all hot a bothered this morn & that left us Cold!

Spent 2 hours trying to find a Boiler Repair service in Omaha on line & Ph. and after being turned down by Mike Jardee Boiler service because I just happened to have my own replacement parts, [ just In case, after all it's Omaha] got connected w Janet at Grunwald, who BTW, is one of the few HAVC companies that do Domestic Boiler service here in the Heartland. Needless to say, I wasn't the only one in the Cold this morn but she said she'd give it a try & see if any of the techs could fit us in. Said she'd call in about an hour & low & behold, she did & she said Steve could be out in about an hour or less!! YEAH!!! BURR!!

So Steve shows up early, figures out the problem in 2 minutes & luckily because I keep double supplies of critical parts on hand, he changes the BASO switch in about 10 minutes & voila, it's now 70 in the Old Wisteria Manor!!

Great no BS people at Grunwald!!

I came home for lunch today to discover that there was a hose hooked up to my side yard water bib for the home construction next door. I had previously asked them not to steal our water, but here they were pumping a continuous flow of water into the adjacent home for their plumbing installation. When asked why they were stealing our water and trespassing on our property, the response was, We tried to knock and ask permission, but nobody was home. Apparently, that makes it okay to simply help yourself.

Can they not provide a water truck for their workers? Instead they mooch off the nearest water source and it could be yours. I would not use this company from the standpoint of their low moral standards and illegal behavior. Beware.

Our insurance adjuster recommended Morehead. They were professional, thorough and easy to work with. Their prices are fair.

Any place you look for HVAC services in the Omaha area, this is the first thing you'll see, so they do a great job advertising. Unfortunately everything else is suspect.

I called them out to a house that has been sold and is approaching closing date. The buyer's home inspector somehow pulled the fuse to the furnace and we needed a licensed HVAC technician to simply write an invoice stating the system was functioning. We didn't need a full diagnostic check or the system serviced, and it wasn't a case of us being cheap; it's not going to be our furnace anymore! We asked the tech to do exactly what we agreed to do for the buyer.

The tech stood there and took one look at it and said I'll tell you right now this furnace has a cracked heat exchanger. In any case, he did his thing, system worked fine, he said there's a bunch of other problems that need to be addressed. He wasn't happy that we didn't want to address them. (Remember, not going to be our furnace) So he charges me 100.00, splits, and emails the invoice, which said... The system functions but air conditioner does not work well and client refused to do a full diagnostic check because they're trying to sell the house.

Yeah, I can send that to the buyer showing the system works. They'll be happy with that.

So I had to pay another HVAC service, Xtreme HVAC to come out and this is what they found: Not only was our system functional, the A/C worked perfectly, the heat exchanger was NOT cracked and if it had been, that was covered by the warranty for another 5 years.

I went to work and mentioned this experience to co workers and found that about half of my co workers have had the same problem with the same company. Basically, if you bring them out they will want to replace your entire HVAC system and they will punish you if you don't play along. Every single person I've talked to, at least 5 or 6 people, had the cracked heat exchanger and 2 of those replaced a whole furnace over it. 2 guys got a second opinion and found the heat exchanger claim was false, just like I did.

This is a business that is systemically unethical and it seems about half of Omaha already knows it. The other half calls them because their advertising is fantastic and they're getting enough new business to stay afloat. It's time for that to end. Tell your friends. Maybe if these people have to tighten the belt a little they will learn some ethical business practices.

Called their office 5 times in four weeks, talked to office staff who told me the technician's make their own schedules. Never could get so much as a call back to tell me they're busy, let alone schedule an appointment. Worst way to run a business ever. Would not recommend to anyone.