Best Pump Repair in Nashville TN

My air conditioner went out and it was 90 inside! David was there within an hour and fixed it right up. I never do reviews, but the promptness and friendliness of him made me do so. This is the second time he's come out (the first was my fault for not changing my filters ). THANK YOU SO MUCH for being amazing! My dad has owned a contracting company for 40 years, so in my younger years of working for him I learned the value of a company that takes pride in their work. This is one of those companies.

I've had construction done on the house that was supposed to be finished in December. It is now July. Thankfully, I stopped listening to the contractor and found Dave to do the plumbing. He has been a godsend!i've had construction done on the house that was supposed to be finished in December. It is now July. Thankfully, I stopped listening to the contractor and found Dave to do the plumbing. He has been a godsend!
He quickly came out and he wrote a quote for me and then he quickly got the job done and surprisingly the bill was actually the amount in the quote.
I'll highly recommend him!

I called on the 4th of July and left a message, not realizing that the phone number I was calling was Mr. Keagy's mobile phone and not the office phone. I called again the next day and he was trying to organize the calls he had gotten in order to get to all of his customers without wasted driving . My problem was a leak under the bathroom sink - turned out to be old valves. Mr. Keagy took pictures and gave me a pretty fair quote. They arrived within 2-3 hours of my call, had all of the parts needed to make the repair and completed the work within an hour. In addition, he stayed to answer some questions I had about making my bathroom accessible. Very satisfied with the work, professionalism and timeliness.

Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!

I had an issue with my septic system. They sent a tech out right way who diagnosed and repaired the issue. Recommended other work that was needed. Come back and completed the job the next week.
Two week later they came back with a crew and dirt to restore my yard from minor damage caused. It was raining hard when the repairs were done and the equipment damaged some grass.
They were very apologetic set a date to come out communicated great through the entire process.
Great people, great works and pricing!
Highly recommended.

Jewell Mechanical is the best. I was first introduced to them when my HVAC unit went out at my home a few years ago. They were awesome. Fast forward to now, I'm just as pleased with their plumbing services. Brandon, and Scott were both extremely professional and knowledgable. I felt at ease. All my questions were answered. I'm really pleased with Jewell Mechanical as a whole. They're professional, but have a nice small town charm to them. They do great, solid work. And they stand by their work. Even the people that answer the calls on the front end are pleasing to talk to. I will recommend Jewell Mechanical to anyone that needs HVAC or Plumbing work. You won't be disappointed.  Now, if they happen to get an electrical department, I know who I'd call for all my house needs! Keep up the great work!!!

Exceptional customer service and a job well done!  Contacted Sunday evening and my bathtub and garbage disposal were fixed by Monday afternoon. Will be contacting for future plumbing needs.  Thank you!

I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either).  To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.

They  leaned my HVAC ducts on the main level of my house for 2.5 hours then charged me $1280!

I've had two experiences with Lee Company, one for electrical work and the other for a HVAC quote.

For starters, I booked an appointment and was given a four hour window of when the technician would arrive. I ended up having to reschedule because an hour and a half past the scheduled time slot, they still did not arrive. I ended up having to cancel and reschedule.

When the technician came out the next day, he was courteous and knowledgeable. He was somewhat pushy with trying to pitch additional services and work.

All in all, the technician was courteous, knowledgeable and the rate I was charged was reasonable. I was disappointed with the sales tactics and the tardiness but the technician did good work, the rate was reasonable, and he was courteous. I'm somewhat understanding of the tardiness due to the pandemic, but it was still pretty late even factoring that in.

I followed up with a HVAC quote (the first technician set that up). The second technician I worked with was also late. He was extremely pushy, and rude. Not only was I not told the truth (as I came to later find out), but he was incredibly rude and I had to pry to get basic information.

For example,

Me: What is the model you are quoting me?
Salesman:Why do you want to know? You wont find anything on it.
Me: Well this is potentially a big investment, so I'd like to do some additional research.
Him: How do you plan to research? Do you know people in the industry? You won't find anything.
Me: Well I would appreciate this basic info.
Him: Well I'll have to look up the model.

He also quoted a price and then used scare tactics if you go with another company, your house could be permanently damaged and you would be stuck with that damage. You dont want that, do you?

He also asked what other companies quoted the work. I was honest and told him that I planned to get 3 or 4 quotes, as this is a big investment.

He sneered and told me If you want to spend the time you can. You won't find another company that will do it cheaper, and if you do, they won't know what they are doing and you'll have some kid fresh out of school installing your HVAC and messing up your house.

He also asked what brand of unit I had been quoted and I said American Standard. He then said that We use Trane, which is better.

Me: Isn't Trane and American Standard the same thing?
Him: American Standard is a lesser make than Trane and is made differently.

When he left I did some research, and come to find out that American Standard purchased Trane's HVAC division in 1984, and they are now identical, with the exception being the name plate on the unit. Turns out they are made in the same places too.

I could provide other examples, but suffice to say, I couldn't wait until this guy left my house.

Needless to say, I will not be using Lee Company to meet my HVAC needs.

Merritt A. saved the day for us!  Earlier in the day, we had someone who attempted to change out two toilet flanges and flush handles.  This inept person botched the job terribly!  He started leaks, when there were no leaks. When he finally left, we immediate called Lee Company.  They sent out Merritt right away.  Merritt fixed the problems on both toilets right away.  No more leaks, no more problems!  He fixed the nightmare this other private individual created.  Thank you, Merritt!  Call Lee Company - they are true professionals!

If I could give zero stars I would. Our property management company required us to use them when we noticed a leak. The technicians were friendly but couldn't  locate the leak  - they cut out the wall, then asked for more of the drywall to be cut out and they would return at no charge to try and get to the root of the problem. We had the drywall guy come out and cut out the wall and we never could get anyone to return our calls to come back out. The only response w ever got was the $600 bill. Absolute HORRIBLE business practice. Do not recommend.

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

Saturday afternoon  after Thanksgiving (holiday weekend of course) our heat pump stopped blowing air  and of course the temperature was going to the 30's Sunday morning. The technician from Griffin returned my call in 15 minutes. While I was explaining the issue the heat came on so we decided to let it run hopefully until Monday. Sunday morning it wasn't working and smelled like something was burning. He was here within 30 minutes, discovered that the fan motor was burning out and the circuit breaker was hot and ready to burn. Sunday was cold. Sunday night was cold. Monday morning a tech was here with the new parts and had the heat back on before mid day.
FANTASTIC and friendly service.
We highly recommend Griffin Mechanical for HVAC and plumbing needs, especially if you have an outage and need to get your heat or air back on. When we replace our 25 year old heat pump Griffin Mechanical LLC will get our business.

Lee Company tries to sell new HVAC system with scare tactics. Lee Company came to our house to tune up our HVAC for the winter (we were on a service plan...it has since been cancelled). The technician claimed we had a damaged main heat exchange after he inspected our systems. He proceed to explain to my wife (I was not home during this incident) that we were endangering our children lives with this issue and needed to repair ($5,000+/-) or replace the system ($12,000+/-). The endangerment was supposedly due to CO leak. (we have CO detectors in our house). Next, he proceed to shut the system off and scheduled a sales appointment for the following day. Keep in mind this is December 17th (its cold outside) so shutting the HVAC system down is an issue for a family of 5. This was all very fishy & seemed like complete B.S.

We decided to cancel the appointment that was essentially forced on us and called Joslin Plumbing for a second opinion on the HVAC system's heat exchange. (BTW we recommend Joslin out of Franklin, TN). Joslin came first thing the follow morning and confirmed that our system was totally fine & we had been completely mislead. We were also informed that Lee Company has a reputation for doing these types of things and I suspect their technicians are commissioned on sales as well.

Do not use this company...they are clearly attempting to take advantage of customers. If do choose to use them ALWAYS get a second opinion before taking them up on their sales team.  I would give them a zero star but its not an option.