Best Pump Repair in Nashville TN

Never called after providing contact number.

Never called after providing a contact number

My air conditioner went out and it was 90 inside! David was there within an hour and fixed it right up. I never do reviews, but the promptness and friendliness of him made me do so. This is the second time he's come out (the first was my fault for not changing my filters ). THANK YOU SO MUCH for being amazing! My dad has owned a contracting company for 40 years, so in my younger years of working for him I learned the value of a company that takes pride in their work. This is one of those companies.

I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either).  To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.

Repaired a small water leak from the crawl space. Charged $333 ($299 w/mil discount). I'll need to do some research on whether this is a normal charge. Technician was professional. Was seen promptly the day after I called.

I used them about 5 years ago to install my HVAC unit.  They did a good job but were on the high side in terms of price.  Recently I had a drain pipe that needed to be rerouted. When I called, they told me they would be able to do it the next day between Noon and 2 and that the technician would call before they came out. I am still waiting on that call! My wife said that I should call them but after waiting around all afternoon forget it.  I have to remind my child about things, I shouldn't have to remind my plumber!

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

I wrote a review about the ineffectiveness of Lee company technicians, but needed to add a bit more information.  When one of the Murfreesboro technicians put in the 2nd plug, I told him 2 or 3 times where I wanted in.  He installed in 10 ft or so from where I wanted it...his response was that that was close enough for my extension cord.  That's not what I call customer service.

I have been a customer of Lee Company for a little over thirty years.  I've primarily used Lee Company for HVAC services but they also replaced one water heater in my previous house.  Both my Nashville homes were older, fixer uppers.  This meant I have needed many repairs, in addition to routine maintenance.  The service technicians always responded in a timely way, were really respectful, and never left a mess. I quickly learned the advantage of having a service contract when my air conditioning unit went out at the height of a summer heat wave.  I also really appreciated how up front the technicians were about costs, since I was a single mother for many of those thirty years and money was always tight.  They always helped me make decisions about when to make repairs or replace the unit.  When it became absolutely necessary to replace a unit, they talked me through the options from contractor grade equipment to the top of the line.  I am currently considering moving but if I do decide to stay, I will definitely use Lee to replace my aging HVAC unit.  Over the years, I have recommended Lee Company to many of my friends and they all have been very satisfied with their services.  When an older couple had a clogged drain in their basement they called a competitor who quoted them an outrageous price to dig up the concrete and replace the drain.  Right away, I suggested they call Lee Company.  They did and the problem was fixed using a sump pump for a fraction of the competitor's price.  Three years later and they are still happy with the fix. With Lee Company, you get a fair price for quality services.  As a bonus if you are female and needing work, you never have to be called sugar baby or patronized. The technicians are polite, respectful and always hard working.