Best Commercial Services in Nashville TN

My air conditioner went out and it was 90 inside! David was there within an hour and fixed it right up. I never do reviews, but the promptness and friendliness of him made me do so. This is the second time he's come out (the first was my fault for not changing my filters ). THANK YOU SO MUCH for being amazing! My dad has owned a contracting company for 40 years, so in my younger years of working for him I learned the value of a company that takes pride in their work. This is one of those companies.

I had been wanting to add my antique double washtub to our bathroom in our log home for quit some time. I did not want to drill into the tub but rather use the existing  small drain holes in the back of the tub. Justin came out evaluated it and came up with a plan to make it work for me. We love how it turned out. Next I refinished a clawfoot tub with copper and pewter. I wanted the old telephone style faucet with piping on the outside. Justin plumbed all of that up for me also. I don't think there is a job he can't tackle.

They do quality work at a very competitive rate. We have used them several times with great results.

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

Champion responded promptly to a request to check out a gas leak at my daughters house. They checked everything out very professionally and when no leak was found (it turned out to be a skunk) they charged a very reasonable $39 service call charge. Altogether an excellent experience and I would not hesitate to recommend them.

This is my second experience with this Roto Rooter and I am again, very pleased.  Professional, friendly, efficient, economical, clean, overall I am very happy with the service I have received.    They were out in January to unclog main line and did a great job so I called again in May when my shower/tub faucet began acting up.  I definitely recommend this branch of Roto Rooter to others!

The owners recollection of what occurred is flawed.  He didn't diagnose anything.  Just took money for housecall and went into a sales  pitch trying to take advantage of my wife and sell her an overpriced replacement heater.  We fixed the problem with 100 parts and labor from a more reputable local company who said waterheater was in great shape and shouldn't be replaced.  Hot water heater looks and runs new.   Of course we called and complained.  And we will never use them again. In 5 years of living in nashville, this is my only negative review of any business.  I believe this is not a reputable company and needs to be outed as such.

This company is very sketchy actually this guy isn't even licensed bonded or insured they didn't do none of there  work was up to codes and the owner jason seems to have a bad drug problem they left our house a disaster and flooded they never answer the phone just a horrible company stay away from these guys

Update : actually get a reply from this company on this review and they want to act like it's another company SMH stay clear away from this company I've also filed complaint with bbb to try to get a refund for what they did

American Plumbing Co was a luck of the draw sort of thing.  Our direct vent water heater died on us, and I scrambled and called as many plumbers as I could.  Brad, with American Plumbing Co was the first to respond in person; he was there about 45 minutes after I called.  He got to deliver both the news of it can't be fixed and it's not cheap.  He then quickly encouraged me to shop around while he put together a couple of options and estimates.  I did shop around; the costs were depressing, but Brad called me back about an hour later with 3 of the best options and estimates I had received.  He was also able to come out the very next afternoon and install our new water heater.  Spending that kind of money unexpectedly for a water heater wasn't my idea of fun, but Brad made the experience a better and easier one.

Efficient, professional, courteous, reasonable. I would highly recommend this company hands down. Very pleased with the experience.

James was excellent to work with! He got our gas line ran the same day. Definately recommend him!

Prompt service to several issues that I had. Thoroughly explained what he was doing and why. Courteous and friendly. Geoff was a real pro!

Great service, very knowledgeable, quick to respond and very neat and clean. Little on the pricey side, but I felt like the quality of the work was definitely worth it. Saved me from a big headache this holiday season! Would definitely recommend.

I have used NEI for over 7 years. Love... love Mr Dee and his men. They have repaired my appliances and installed new hot water heaters. If he can repair it he does but if he can't then I go buy a new one. He has been honest, reliable and professional at all times. I have recommended NEI to several of my family and friends.

Update - Service Mgr reached out and was able to slightly adjust total labor repair price - but still $$ pretty hefty for 2 year old unit.

On location service was great - technician friendly and helpful 100% of time.  

Moral of story: choose the brand of hvac carefully and consider buying the extended labor warranty

********** Original review below:

rating based on $ spend vs HVAC results.

We purchased a York brand HVAC from Rosco Brown 11/2020 for $7000-  multiple neighbors went with Hiller but I was taken with Rosco Brown being local and trusting ... someone that has your back with HVAC (could be a jingle!)

Fast forward 24 months and the unit I purchased  now needs new compressor and switches --- parts covered by warranty- labor an additional $2400 from RB.   Not RB fault with install - but I am now paying an extra 35% to have heat on a 2 year old HVAC???   The York is not an entry level unit - I trusted Rosco Brown salesperson Lee with unit recommendation and trusted their expertise in brands and models.  

Yep, I didn't pay the extra $1000 at purchase to cover future labor ... contract confirms that and I have been reminded of that 3 times.  But what kind of $7k Unit fails after 24 months ???  York installed by RB    

Any help from RB on labor? No, book price. Again, not their fault ... but maybe make less profit on the fix and install parts (covered by York) at cost?  They are very polite with so sorry your unit failed - that usually never happens - and labor will be 35% of original purchase price to fix.

If I could give more stars, I would.  We had a little bit of a mystery problem with our plumbing.  Alford Plumbing came out, took their time to find what the problem was, and they found it.  We had another company come out prior, they claimed it was just a clog and they fixed it, this was not the case.  Alford Plumbing didn't leave until they found the cause and fixed it. They were also priced well.  We've used them now a couple of times.  Their employees are all class acts and thorough, cant say enough good things about Alfords team.

You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer .  First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company .  We went ahead and went with the Lee Company  simply because of the companies reputation .  The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units .  The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work !  The project manager repeatedly keep telling him to just make it work .  I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman  not Anthony Grayson , or do business with another company .  I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done .  Wonder how the Governor would like how one of his project managers conducts business with his company .