Best Electric Water Heater Installation in Minneapolis MN

I hired this company to help with electrical work in my new house. An electrician arrived on Nov 29th and I talked to him about the 5 or so things I needed done, such as installing an electrical outlet outside and new ceiling lighting and fans. He didn't do any actual work on the visit, nor did he charge me, but he also never followed up. I called the company on Dec. 7th to follow up on getting the work done and they said they needed to issue a quote first. Here it is now Dec 17th and I still haven't heard anything from them.

We called the company with an emergency for a commercial building we manage out of state.  They were very responsive and communicated each step of the process often.  They went above and beyond and solved issues we weren't aware of.  I wish all service providers could follow their example.  They not only 'Plum Rite but do it right.

Ran into a bind with clients of mine closing on a property and needed a plumber over to the house they were buying ASAP. Called them and they had a plumber over there within 30 minutes and fixed the issue. Great communication and very easy to work wiht. Highly recommended!

I had them install an air conditioner, they were very skilled, and I am happy with the installation, and the job that they did. They did an excellent job, customer service was also excellent .!!!

Jeff was great! I called these guys for a furnace tune up. He explained everything that was going on with the furnace and I felt comfortable with his recommendations. He was friendly and went above and beyond when I needed help and he even fixed my thermostat that kept flashing filter. If you're looking for friendly and affordable heating and AC people, these are your guys! Highly recommend!

Our contractor used Metro Heating and Cooling to relocate an AC unit that was placed in our 1920s bungalow attic.  We were extremely disappointed in the service.

Warning, I'm going to rant a little.  If you read nothing else, read this: if you have Metro perform any service to your HVAC system, make sure it works before letting them leave and paying the bill.  

The central air in our home had always worked perfectly, but it needed to be moved due to renovations we were doing on our attic.  We had installers from Metro come out to move it.  Apparently, we needed to be more specific and tell them it still needed to WORK after moving it.  The job was around $3000.  It did not pass the first city inspection due to them using the wrong tubing in the duct work.  They came back out to fix the tubing.  Once that was updated to meet code, no one thought to turn it on to make sure it worked?  Sure enough, 90 degree heat came to MN later that week and we discovered it was not working.

Long story short, it took four ADDITIONAL service calls to get the AC working.  Apparently, this company thinks it's perfectly OK to leave without having everything fully fixed.

The most unprofessional response came last Wednesday, after we had arrived home from a long weekend at the lake.  The AC had been working on Sunday morning when we left, after 3 of the 4 additional service calls.  When we came home to a broken AC unit (again, on a 90+ degree day), I called Metro.  Paul, who answered the 24 hour maintenance line (side bar: I called him one morning around 8:00 am and got a call back at 9:30 am, he'd been sleeping he informed me), asked me if I had changed the filter, and informed me that any additional work would probably not be covered by the original work warranty.  Well, Paul, you've had 6 HVAC people out here in the last week, did one of them check the filter?

Fast, friendly, and fair pricing! The guy was very knowledgeable and explained everything to me. My condo building will be using them again!

Third time I called for service, first time I was disappointed. No phone call or note upon arriving home, so I wasn't sure if anything had been done that day. Also, the scary pipe banging I called about is still there. Sounds like it is about to rip through my wood floors every time it happens... I will fix that myself.

Then three nights ago the drain setting in my sink - that I had them install - popped right off. Don't think that is supposed to happen... I will fix that myself, too. (Dramatic self-pitying sigh).

Called to have a/c serviced at 1:30 pm on Friday of a holiday weekend. We were amazed to have a tech at our house within 1h30 as we fully expected to schedule for the following week. Courteous and knowledgable, the tech not only got our a/c up and running but also spotted and fixed a gas leak we didn't know we had! So glad we called! We will definitely use them again, and highly recommend to those looking for professional, no-hassle service.

Last winter we had Deans Plumbing, Inc. come for an emergency furnace repair in the dead of winter. They came to our rescue quickly and the cost for repairing the furnace was cheaper than we thought it would be. We were very satisfied with them so I didn't hesitate to call them again for some plumbing work.

I can hardly believe that this is the same company! The Deans plumber gave an estimate of $788 to repipe a small area near the water shut off valves in the laundry room, and replace the valves and fix the leaky faucets. The Dean's plumber also informed me that my kitchen sink water valves were not up to code, and he could replace the faucets with levers for $639. Mind you, nothing is wrong with them so I didn't request anything to be done there - this guy just opened the cabinet and saw the opportunity to try to bleed me for $639. I did ask him for an estimate to cap off the gas for our stove and dryer, which was $424!!!!!!!!!!!!!! He also told me my water heater was broken and offered to sell me a new one for $1763.

I asked him to identify and fix what ever was leaking water into our basement. He told me it was too wet to tell. The cost to replace our broken sump pump was quoted at $963. I think he was going to charge me for giving this estimate, but I couldn't help laughing at these insane prices. I couldn't wait to get his scammy a** out of my house.

Then I called H2C, another plumbing company for an estimate. (I'm going into some detail here in order to illustrate competence and ethics of Dean's Plumbing.) The H2C person who came was a master plumber and part owner of the company. He was so much more thorough in inspecting our water problem. Taking things apart, looking over everything. He did the laundry room re-piping, replaced the corroded shut off valves, fixed the leaky faucets.

The H2C guy told me there was nothing wrong with my water heater, and it was not leaking water. He identified several factors causing the water accumulation. To remedy this he rerouted the water softener connections and eliminated other factors to the point where we are pretty sure the water is leaking through our foundation. Lastly he capped off both kitchen and laundry gas. The TOTAL cost for all this: $310!!!!!!!!!

I did a rough estimate on my own based on the amount of time the H2C plumber spent fixing some of the things quoted by Dean's. No joke, the Dean's would be making around $800 an hour! Who makes that kind of money?!?!?!?! So anyway, Dean's lost me forever as a customer. I see that they do get a fair amount of great reviews. Most of the great reviews come from people in my former situation - emergency calls when the heat goes out. The people giving low ratings all had a similar plumbing situation as I.

This makes me think that there is different management for the heating vs plumbing. For plumbing, I would say these people are not only scammers, but also incompetent.

So, I had my sewer backed up and called Rol Air. They came out and $600 stated they had cleaned out the pipe and there weren't many roots. Two weeks later I had a more severe back up and called them again. They charged me $250 to tell me the same thing that it was cleaned out- nothing was coming up and it was likely a belly in the pipe. They don't do bellies. So I just had Roto-Rooter out here and they looked at the pipe and found ROOTS. Not a belly. They said there were quite a few roots in there likely causing the issue. So I spend $850 at Rol Air to do absolutely nothing. I will NEVER recommend this company. I have contacted the Better Business Beureau for taking advantage of me and charging that much money to not do their job.

Please please please look somewhere else!!! This is a scam business. Had some questions about the electric from an old house that I bought. The guy was trying his hardest to scare me into thinking the house was a ticking time bomb and that any second a fire will start and kill me tenants.... said he recommends a full rewiring.... for, drum roll please, $97,000!!!! For a 2800 square foot house. He told me a light fixture would electrocute anyone you tried to put a light bulb in it.... had another electrician come out. Said the majority of the house had been rewired and that it was done very well. As for the light fixture, the bulb was burnt out and needed to be replaced. We have used it everyday. The new electrician laughed the whole time he was at our place about the 97k and the electrocuting light bulb. This business should be shut down!

Full disclosure Sabre advertises on our podcast and that's one of the reasons we started using them.  Our previous hvac co couldn't figure out what was wrong with our furnace and kept wanting to put in s new system. Sabre fixed our furnace and we didn't have to install a new system!   They do a great job and come out promptly.     Highly recommend.

Had Deans out for water problem was told that water softener exploded.  Was billed $6,400 dollars to fix the problem.  After spending a full day dealing with Brandon and his assistant was told that everything was fixed.  Guess what?????  It was not.  The toilet they rebuilt in the main bath was running constantly and flushing continually, the master bedroom shower had no water pressure at all, and the new faucet in the main bath basically dribbled water.  When I called and told them it was unexceptable, we were scheduled after the weekend even though they did the job on Wednesday--we had to wait until the following Monday for them to come back.  When he showed up he said he the toilet needed a new rubber flapper inside the tank, he said he would have to charge me $266 for this piece.  I went to Home Depot and paid $4.98 for the rubber flapper and reached in and installed it in less than 2 minutes.  Seriously,  I expect to pay for service but I would have thought that rebuilding a toilet would have included the rubber stopper the first time.  I'm sorry but seriously, isn't $266 a highly inflated price???????   DON'T CALL THESE PEOPLE AND DONT USE THESE PEOPLE.  THEY ARE JUST RIP OFF ARTISTS!!!!!!

I am writing this review in a bit of disappointment for Matt's Plumbing Solution's.
This review comes from my experience and my brother as well.

I headed a bathroom remodel which was in an older home, 6x8 bath. The initial bid was $5290 to remove a toilet and sink and radiator, replace lead drain pipe and install a shower head line and reinstall the components.

When the tear out was done and ready for plumbing changes, Josh incorrectly measured the drain height to the stack. It was believed that the stack was going to need to be lowered and with a change order, it would cost $3500 more.
When I was upset with these findings, his attitude was very unprofessional - basically stating something along the lines of well I can just wrap up what has been done and you can have someone else do it in a laughing sense.

When you are the customer facing thousands in repair, this is not a joke. You are not making light of my blood pressure at this point.

When the change order came, I never noticed the statement for the drain-line change.
The tub drain ran over to the sink, and then to the stack in series.
So while I didn't notice this in the change order,  $2390 of the $3500 was apparently for a 3 foot section of drain removal and replacement. All verbal communication was about a stack-pipe change out. When I proceeded with the work, they then found that they incorrectly measured it, and we would not need to change out the stack.
Great. Moving forward, I had already paid up $4500. By the time all the remodel was at the point of tiling, the tub was not level. I call them up and Josh said he leveled the tub and the tub was not leveled with the room but the world.
I know how to use a level. It was clearly NOT level. He said he was going to swing out to take a look at it, but never did show up. Mind you, I was getting pretty upset with the services by this point anyway because I did not like his attitude.
I moved forward, and once tiling was done, and it came time to put the plumbing back into place, I was told that $3587 was due up front, and $790 after final inspection. RED FLAG -
This difference reflected the shower hardware AND the apparent drain change from the sink and toilet. $2390 for 3 ft of pipe!
All in all the plumbing work would have been $8877 for a 6x8 bath. Outrageous.

So, we spoke about this and I called out on the ridiculousness of the $2390 for 3ft of pipe, which Matt was not being at all forgiving on,  and that ended the work with this group. Forced as I was to pay the $2390 difference, I went to town completing the rest of it myself.

I should have listened to my brothers warning.
In his experience, his wife and him had MPS add a water softener system. In which was hooked up completely wrong, failing to separate the softener system from his sprinkler system, and also took all day to do the install...

I really did like Matt, he seems to be a more personable guy, but Josh is unprofessional. They will nickel and dime you, and holy crap do they over charge. Be warned.

I had a similar experience with BWS in 2018, like Collin N. did on 11/14/2020. BWS sent out a technician to fix my condensation pump. The technician forgot to remove the little piece of cardboard that activates the pump. The pump overflowed, soaked and ruined my carpet. I was told that if BWS was going to replace the carpet, I was going to have to pay for the condensation pump and labor. Which I was told came to a total of $1115. Even though I had coverage of 10 years all parts, compressor lifetime parts and  unit exchange 99 year unit replacement. My original installation date was 04/25/2014. Plus a Residential Service Agreement. BWS never took responsibility for my carpet and I had to pay for it's replacement.
Recently, my furnace started leaking water.
Steven came out on May 25, 2023 and barely took off one of the panels and looked into my furnace with a flashlight. He spoke to his manager in his van for several minutes and when he came out he gave me 3 options. I chose the option to put in 1.5 pounds of refrigerant and dye into the unit. It would cost me $489 and I would have to pay for it in advance. I did it because he said, BWS has changed. They now have about 40 employees and they are some of the best he has worked with. Later, when I received the invoice or the Description of Work it said, to keep the homeowner happy we added dye and refrigerant.  To pay an additional $489 would not make me happy. Steven said, BWS would call me to make arrangements to come out in 3 to 4 weeks to see where the dye was leaking, diagnose and fix the problem. During this time, I contacted 3 other HVAC companies.  They came out and took off at least 2 or 3 panels to find out why it was leaking. They told me the pitch of the core was not steep enough. (which was already replaced on 8/21/2018) The water would sit in the pan and when it would fill up the water would overflow and leak out the bottom of the furnace. 4 days short of 2 months has past since Steven was at my house. I still have not heard back from BWS. I texted BWS to have Steven call me. When I spoke to Steven I went through the entire list of reasons why I was so dissatisfied with BWS. I told him that by this time almost 2 months had past. I had another company completely install a brand new hvac system.
Steven asked me if I would like his manager to call me back. I said, I would love to have him call me back, but this is BWS and I know he won't. As of today he has not.