Best in Minneapolis MN

This place came highly recommended from a co-worker after I told him we were having some plumbing issues with our kitchen sink and basement utility sink. Basically, the drain shared by the kitchen and utility sink was backed up somewhere below the basement floor, causing water to fill up and pour over the utility sink as well as back up into the kitchen. Subscribing to the view that if the women don't find you handsome, they should at least find you handy, I tried drano, snaking the drain myself, plunging, etc. Nothing worked...

Well, this back and forth (me vs. the drain) had been going on for about a week. After realizing I was outmatched I eventually called Midway Sewer on Saturday when our Friday night meal cleanup turned into Noah's Ark style flooding in the basement laundry room. Luckily my wife is smart about these things and had me ask if there's a weekend rate and a weekday rate (there was, on the order of $20-30 difference), so, since our's was a non-emergency we had them come out on Monday.

The plumber (Ron) was polite, punctual, and fixed the problem completely. Additionally, the price was really reasonable (less than $125!). The plumber even scrubbed down the entire utility sink basin and laundry room floor since it had been covered with the backed up water. By the time he was finished the place was cleaner than before the flood! I kind of wanted to take credit for the cleaning myself when my wife asked, but I couldn't bring myself to do it.

Anyway, I don't write a lot of Yelp reviews, but I thought these people deserve some recognition. I understand why my coworker had such high praise for this business.

They responded quickly, fixed my complicated problem and didn't overcharge. Professional, quick and reasonable!

Just got our fall furnace tune up for $39. Watch their ads for sale prices.  They have done many projects for us with great results and reasonable prices.  All the technicians we have worked with have been excellent but Rick is always the best.

Twin City Pipeworks has been our regular plumber for five or six years on our 115 year old house. Dave has replaced the water heater, fixed valves, fixed leaks, and addressed a low water pressure in the upstairs bathroom. His prices are similar to other plumbers, he always shows up on time, and is super friendly and willing to answer all kinds of questions.  He has helped us save money by finding an old part for our leaking shower faucet, preventing us from having to get a whole new faucet/shower system (which would have involved removing the shower insert). The online scheduling is easy and so convenient.

If you live in The Twin Cities and need a plumber, these guys are great. They don't do weekends and emergencies, but they are family owned, they are kind, and they work hard to solve problems. We bought a 20 year old home. I met one of the plumbers as he came to bid on our kitchen remodel. He plumbed the house originally. I saw the company sticker on our hot water heater and gave them a call. They replaced our sump pump and added a generator, not any more than what we needed. We had a leak in our tub and the owner's son was down the street and came over, took care of it. Then we had some mystery water sound that two of their folks came to figure out. They have been really there for us, fairly priced and kind. They don't open clogged drains, but for everything else, I would give them a call. (Just not on the weekend!)

Legend Services installed a new Day & Night brand furnace in our home today.  Their service was thoroughly knowledgeable and professional from initial visit to assess the situation, to their estimate, and the actual installation.  They arrived on time, completed the work very neatly in just a few hours, and cleaned up spotlessly when they were done.  I would highly recommend this company for heating, A/C and plumbing work.  Truly one of the most professional service providers with whom I've worked in the 29 years that I've owned the home.  Thanks for an excellent job!

Contacted ACI after seeing a truck parked on my street. After a couple different bids ACI was most fair and consistent to what I was expecting. They did a lot of work in my remodeled kitchen and couldn't have been happier with Dave who did all the work. Friendly, fast and overall would recommend and use again in the future.

Fast and Efficient! I had a water heater go out. He was their in a flash. Replaced the old one. I was pleasantly surprised with low low cost, especially since it was a Saturday.

I contacted Gene's Water & Sewer to obtain a bid to repair cracks in our sewer lateral which were revealed during a sewer line scope.  Craig returned my inquiry in less than a day, and returned an estimate to me within an hour of our discussion.  Because of the large scope of our repair needs and high cost, Craig walked me through another option for repairing our line - work that could be performed only by a competitor company.  He provided over 30 minutes of thorough and helpful guidance, including explaining an alternative solution that could only be performed by his competitor.  Gene's is clearly exemplary in its professionalism, knowledge and customer service.  Hire Gene's!

Does not stand behind their service!  Spent 5 mins on a plugged toilet, charged $165.  It was clogged again 2 days later .... and would not come out again to fix toilet unless we paid them again!  Not sure what their 100% satisfaction guarantee refers to on their website.  Chuck, the owner was rude on the phone and threatened to counter act any review I wrote.  Not really the customer service or integrity I want in any business repairing things in my home!  I suggest you try any other plumber!

We were having water heater issues after returning home from vacation. I used the online service to schedule an appointment and heard back quickly via email and a phone call, their techs were all very busy but they worked with us to get someone out ASAP. Nathan, tech #92 was very easy to work with and proffesional. We were very satisfied with roto rooters all around service!

I cannot say enough good things about the professionalism and service Ken's plumbing provides. We recently moved into a new house and have had two surprise plumbing issues within a week of move-in. Both times I was able to call Ken, who by the way is so nice over the phone, who had his technician out that same day. Both times it was a guy named Neal who is nice, professional, fast and really just good at his job.  The silver lining of our plumbing issues is that we found this company. I will recommend them to any homeowner -- they're simply great and take all the pain out of plumbing woes.

What jerk.  Did not listen to my initial explanation on the phone.  Then tried to blame me.  He may have been able to do the work cheaper, but I would not trust his quote or work because I don't think he listened to the explanation of the work required.

Bob was prompt and inexpensive.  Most importantly, though, Bob got the job done.  Our bathroom sink was clogged and after many hours trying to snake it ourselves, we decided to call in a professional.  The last plumber we called charge $135 an hour (minimum).  When I called Bob, he told me he could be over in 20 minutes (it was a Saturday).  Since I'd just left my house, we set something up for Tuesday morning.  When I asked Bob how much he charged, he told me $75.  An hour? I asked.  No, just $75.  Bob promptly arrived on Tuesday morning and used some machine to drill through our clog.  I'll call Bob EVERY time we have a sewer/clog issue--definitely worth the money!

We purchased four Nest IQ outdoor cameras for the exterior of our house. On the Nest website it listed their Pro Installers and one of them was Air Mechanical. I did some research on the company and looked at their reviews. All seemed well so I called and Kyle answered the phone. I told him I wanted to schedule an install for four exterior Nest IQ cameras. He mentioned that an appointment was going to be a ways out but that was OK with me. I specifically mentioned that the back of our house will require a two story ladder. He said that he would make sure he noted that and that the installer would have one when they came to do the job. An appointment was scheduled for August 6 between Noon and 5:00pm. I did not receive a confirmation call and today when I hadn't heard anything by 1:00 I called. The lady that answered the phone said I was not on the schedule but that they could get someone out to do our job anyway. About a half hour later I received a call from Brian, their master electrician, he wanted to know more about the job and asked when I was put on the schedule as I wasn't there this morning. I told him the story and he said he'd come over and do our job. I mentioned that the back of our house is two stories and will require a sufficient ladder.  It was at this point that he told me it's going to be a two man job and doesn't think today will work but he'll check and either he or the office will get back to me. Well, he called me back and said August 16 between 10:00 and 4:00 is now the soonest they could do our job. I asked him for a rough estimate of what our job will cost and he started rambling about their service plans and how if I spent $159 for the electrical service plan it would save me this and that. I listened for like three minutes straight and couldn't get a word in edgewise. When he finally let me get a word in I asked a few questions and we hung up the phone. Called the office and let them know we will not be rescheduling. Not one person I talked with offered an apology for their error or my inconvenience.
Never. Ever. Ever. Will we think about using this company again. I don't care who recommends them!

Very good and honest. Issues with customer service. He waited until I texted to find out why he wasn't here on time, then told me he was on an emergency job. Ended up 1.5hrs late. He did not over charge. Even explained why he couldn't do the secondary job.

I have used their service 3 times. They are prompt, have reasonable pricing, and offer clear explanations/description of work. Once I had another company give me quote. They gave me a big project description that included breaking up the floor and costing over 2k. I paid their trip charge and have these guys come the next day. They fixed the problem for under 200.

The person on the phone scheduling appointments was borderline rude and I was told I would receive a phone call 30 minutes before the tech came, well I never did get a phone call. As for the tech he was friendly and efficient. As for the value of the service provided I feel that for a service as simple as snaking out a drain that your rates are pretty spendy.

My parents who are in their 70's had contacted them because their air wasn't working. They came out and looked at it and then left my parents tried contacting them and no answer! So we had called a different company to come out and when they did they found out that they ripped the entire control panel off ( which they could get a lot of money for) and now my parents have to come up with thousands of dollars to replace what they had stolen!! I can promise you this will catch up to them and when it does there will be no more all climate control company!! BE CAREFUL AND DON'T LET ANY EMPLOYEE TOUCH ANYTHING OF YOURS! The BBB WILL NOT BACK THEM UP SO THAT TELLS YOU SOMETHING RIGHT THERE!!!!!