Best in Milwaukee WI

Martins plumbing performed a professional installation of a 50 gallon, electric, hot water heater.

BEWARE!
They charge a $175 to get a permit from the city that costs $42 here in Franklin, WI if you get the permit yourself. I was told it was $175 for each permit up front, but the costs were not broken down. I was not told Martins Plumbing charges an extra $133 for them to get the permits online. (Probably 10 minutes work.)

So, for two permits I paid $350 I could have gotten for $84 myself.

My property manager recommended this company to me after I'm so happy with the service that I have to share a little of my sleeping time to share my experience with you. As I listen to my dog snoring, I'll recant the wonderful experience with this family owned business at my new apartment in the Northern WI suburbs

I moved into a community that has well water and after a few weeks of gastric distress, I realized I needed to put a filter on my sink to reduce the amount of plastic bottles flowing (like the Nile before Moses) out my front door to the recycling dumpster every day. Between my dog and I, we drink about 80- 20 ounce bottles each week. It was getting embarrassing; but we couldn't drink the well water even after boiled it! We just weren't hardy enough! Our poor little citified tummies couldn't take it!

I researched and found an undersink mounted filter that my landlord happily approved. However, I'm new in town. My go-to plumber doesn't service this area and none of my friends could help me. I asked the property manager and she stated I could check with their contractor.

I was shocked when Bublitz agreed to come out and help me. Their work was wonderful. They were courteous and professional. The pricing was fair. The worker was in and out quickly no stalling and trying to run up a big bill. Because they knew the property

Do yourself a favor and avoid. Terrible communication in addition to half finished and poor work. After hiring them to replace our closet doors they did half the job, and the work they did do left the doors ruined.
We had a verbal agreement with Donn that he would REPLACE all 4 of our doors with new ones. When he showed up with the finished work he had not replaced the doors, but rather sanded two of them and covered all of them in a brown 'restorative' oil. Immediately after they were installed, this brown oil was rubbing off on my hands, carpet, and clothes. We have had to since hire a whole new carpenter to redo ALL the work. When we contacted Donn and his wife Melissa for a partial refund, they vanished and have not responded to our phone calls. I am including a photo of a paper towel I wiped over the surface of one of our ruined doors. This substance they put on the doors wouldn't come off and we wound up having to remove the doors and throw them away. This was getting on my hands, carpet and clothing. Beware if you use them to get your job in writing and do not pay cash. We stupidly trusted them and wound up unhappy and swindled.

Jon has helped us out several times.  The first time, we had another plumber back out of a bathroom shower remodel install between demo and tile.  I called several people in town.  Most people just apologized and said they were scheduling weeks out. Jon took some notes and called back within the hour.  He had worked to move his schedule around to help us out on what was a big challenging job for us and keep us on schedule.  He was not only a total life saver there, but the work was superb.  There was a huge amount of copper work to be done on an old house. You could tell that he is a total master of his craft.  Since then, he has been our go to plumber.  We have interacted with several of his team and they are all professional and talented.  Everything from snaking a backed up sewer return, to replacing a water heater and toilet.  He is responsive and stands by his work.  I could not recommend more!

We had a small job and no other plumber wanted to touch it. One other plumber gave us a ridiculous price of $800. The Sewer Guy charged us $100, $50 for the part. Greg came out and did an excellent job! I will definitely use them again.

The folks at DJ's are reliable and consistent.  We look forward to seeing them each spring and fall.  They keep our old sprinkler system running.

Dickenschrauf plumbing is always very responsive and prompt. I can usually get an appointment very quickly and they always get the job done for a very fair rate. I've been using them for all my plumbing needs for over a decade and they have never let me down.

I am very upset with this company. I called and asked if they could do a scope of my outdoor drain pipe. The lady said Yes and put me on hold to find out a cost. She said I would be looking at around $200 for this service. I agreed and set up the appointment. She told me she could not give me an exact time, however would call and give me plenty of notice. She gave me 10 minutes and I was Not home. So I raced there to find the plumber. They did not follow my instructions and he went to the wrong pipe. The guy was at my house for 45 minutes...why it took him that long is beyond me. I only needed to know 1 foot down.
When he billed me he said he had to bill me for 1 hour and 15 minutes. I told him in 20 minutes it will be an hour. Why?? He said that is the way they do it. Also they charged me $175 for the tool they needed to do the job. In total I paid $350...Big Difference from the $200.
They are a Rip Off and I would stay far away from this company.

I Contacted Austin Plumbing as they stated they are a Rheem Hot water heater repair/replace company on their website.  On the phone I was told the service call would be $74.( A service call tells me I will be issued a service, look at my hot water heater and tell me what is wrong with it.).  I was not told this cost only covers someone to drive to our house.  Once the tech comes through the door into the house he didn't tell me nor was I told on the phone we would be charged to actually have him look at the unit, Seriously !!!!

Their site also states they issue a free Safety Inspection with every visit. Guess what, that didn't happen.

After time spent with the tech we were given a quote for a new unit.  I almost fell off my shoes! $5,069.45!  It gets better... Only by me asking for a breakdown on material and labor costs which was never provided ( it was a lumped together price), did I find out they would not be installing a Rheem!  It was like pulling teeth to find out the brand they would use, I was told Bradford White (Never heard of it).  After telling the Tech I want Rheem and that is the reason I contacted their company as they stated they are a Rheem rep, he still wouldn't quote me a Rheem tank he proceeded to bad mouth the manufacturer saying they have been having problems lately and still wouldn't quote me Rheem - who does this!  Seems like an extremely shady company!  

The day after this visit this Non-service Call was still bothering me as I felt riped off!  I had to pay $74. for nothing! I called the company and spoke to a Manager, typical conversation you would expect to hear, you were told this, you were told that, we do this blah, blah, blah.  I said funny you were not on the phone call with me nor were you here at my home participating in any of the conversation.  I told him your company is representing itself in a shady untrusting manor.  Reminds me of hook em and reel em in with out the complete picture.  Let the customer know all the info up front and let the customer make their own decision what they want not you making it for them.  We pay the bill.

I asked for Austin Plumbing to tear up my check as they didn't do any service, no free safety inspection and didn't quote me a Rheem hot water heater.  Well you probably know how that went, they didn't tear up my check nor did they refund me at least half of my money I asked for.

Hopfully sharing my bad experience protects others to not be taken advantage of by this company. Thanks for listening.

I have used Gary for multiple water heater replacements and clogged drains. They are always timely,  professional and do great work!

Never showed up on Day 2 to start the job. Because of a clog we had no washing machine (would cause the toilet and tub to fill up), no toilet, couldn't use the sinks because it would also cause the toilet to fill up. On day 1, noon, he said he didn't have the equipment he needed and that it was in a different city. He said he will either be back tonight or first thing in the morning. No one ever came back. Left 3 messages by 1:30pm not a single phone call back.  This was the 2nd time we've used them but we won't make that mistake again!

Do not waste your time calling because he will not return your calls.  Atrocious customer service.

We were in need of a plumber and we were given this plumber's name by a neighbor.  Being from out of town, it was a bit of a challenge to schedule an appointment.  We scheduled a time the following week and Brad showed up on time with a phone call that he was on the way prior to the appointment.  The job was to get a toilet to flush properly.  Routing and chemicalizing didn't help.  Brad left with the chemicals in the toilet.  We would try and flush later in the day.  We did and the problem was still a problem.  We called Brad, left a message.  This was late on a Friday.  The next Monday, we called Brad again, talked about them problem and decided that since the routing/chemicals didn't work, it would be best to replace the toilet.  We scheduled a 10:00 A.M. appt. the following Thursday.  Remember, we are from out of town and it is quite a drive to get to the site of the nearly no-flush toilet.  10:00 A.M. comes and no plumber.  A bit later we call and are told that something else came up and that job is taking time and that the plumber will show up around 12:00 P.M.  12:00 P.M. -- no plumber.  We call again and this time leave a message.  A bit later, Brad returns the call and says he is on the way.  Great. At 1:00 P.M., he shows up and gets to work.  3 hours late, but at least he made it.  A couple of hours later, the problem is resolved.  It took longer than expected since he ran into several issues.  I guess that appointments later in the day suffered the same delays as we did.  Brad DID solve the problem.  Brad did a GOOD job.  He knew what he was doing, He kept the site reasonably clean (4 stars). Labor, of course, cost more than parts.  Cost per hour ... can't judge since we didn't know the going rate for the area, but he was honest about the time.

The ONLY issue we had was that Brad didn't call ahead of time when he was delayed.  He knew we were from out of town and that it made timing appointments inconvenient.  Being late ... can't help it always, but CALL.

Would we hire this company again?  Yes.

I couldn't be happier with Bassett Plumbing. I called on a Wednesday, Tom came right out to take a look at the plumbing under my kitchen sink that need to be reconfigured and even offered to come back that day after he finished his scheduled repair. He also only quoted me $150, this being after I had already received (2) quotes for $450 and $495. I had Tom come back on Friday to do the reconfiguration and unfortunately he ran into a problem. He left to get the materials that he needed, came back and fixed it and was only going to charge me $125, less than what he originally quoted.  Tom was very professional, friendly, and very honest. Definitely call Tom if you need anything!! If I could give him 10 stars I would!

I had a situation at my property otherwise I would not be calling this establishment. I loved the reviews I saw of this company and this was one of the companies that I didn't hear of asking clients to give a review for payment. I called and no one responded. several days later I gave an ultimatum and I got a call from adam hours later. he sounded as if he didn't really want to do the job, as a matter of fact he referred me green leaf. I was disappointed to say the least. this was in mid December but again I wanted the job done ASAP and it finally took me weeks for a company who didn't mind the neighborhood to go out there.