Drain Brothers

Brandon fixed two faucets (replaced mixers) and a leak on my water heater. He came out in the afternoon and diagnosed the issues for free then came back in the morning with spare parts and fixed everything. He also gave me some advise on how to fix my slow drains. Price was fair. I'd call Drain Brothers again.

Hired Brandon off of Facebook to install a privacy Trellis. His initial response was great and he genuinely seems like a good guy. He was on time for the install, and showed back up the next day to finish the job. Everything looked great so I paid him in full. The next day, I noticed both of my post caps were blown off. He never glued them on with liquid nails, just set them on top loosely. There is even a paper on the inside of the caps stating to use liquid adhesive. Regardless, this was an easy fix so I just glued it on.

A couple days later, we had 15-20 mph wind. This light wind knocked the entire trellis/lattice part out from between the posts. He literally installed the trellis, and didn't nail or adhere the top track for the lattice. I reached out to him to have him fix this. He agreed and told me he would be back the next day. He no showed so I messaged the next day. He said his helper will come and fix it, but he no showed as well. Finally after doing that a few times, Brandon finally stepped up and came back to fix it.

All was well for a couple days and the trellis again just fell out. No wind or anything, it is just the trellis lattice was cut too short so it just pops out of the track. I again reached out to Brandon. He said he would be out the next day, To cut the story short, he no showed like 5x and now doesn't respond to messages. I have messaged everyday asking for a time and date to correct this project. I also offered to pay additional money to replace the lattice with wood. I even asked if he will not fix it, to please refund 60 dollars of the total I paid so I could hire someone else. This was only after several no shows. He has just ignored me now and always has an excuse.

I never knew this guy did plumbing, I would steer clear of him. If he can't build a simple trellis without standing behind his work, I would be terrified if he did any plumbing for me. Google this company and you can see he has multiple quality issues with his work and will not correct it for many much higher cost projects.

ONe of the bathroom fixtures that Brothers installed has to be tightened periodically.  That is hardly typical.  This is a new place and because of the way the previous owner left it, needed plumbing work.  Tracking dirt in the house the first time was bad enough.  But Brothers managed to leave black gunk splattered in the bathroom.  A professional cleans up.  This guy didn't.  
Drain Brothers was here a second time to fix something they missed the first time.  Brother & helper did not fix it.  I bought the tools and found the drain crammed with the previous owner's negligence.  I have never hired a plumber to install faucets who did NOT check the trap.  The kitchen faucet that he fixed and charged $80 for, now wobbles when touched.  
This time they left a big puddle of dirty water on the floor in my bathroom and tracked dirt on my living room carpet.  I even asked Brandon & his helper to remove their shoes.  Every plumber who has ever worked on my place has either taken shoes off or put protective covers on them,  A pro leaves with the work done with none of his mess behind.
I will never recommend this company to anyone.  If you pay professional wages then get a professional.  This company is just not worth it.

Never showed up on Day 2 to start the job. Because of a clog we had no washing machine (would cause the toilet and tub to fill up), no toilet, couldn't use the sinks because it would also cause the toilet to fill up. On day 1, noon, he said he didn't have the equipment he needed and that it was in a different city. He said he will either be back tonight or first thing in the morning. No one ever came back. Left 3 messages by 1:30pm not a single phone call back.  This was the 2nd time we've used them but we won't make that mistake again!