Best Water Heater Installation in Memphis TN

Shawn Patton does a phenomenal job taking care of his customers no
Matter how long it's been since we used them. With the ice storm we lost power and I was trying to hook a generator up to my furnace. Shawn went out of his way to help me and answer questions and even called me back later to check on us. Always willing to go the extra mile and take care of his customers. Highly recommend for their quality and service!!!

I wish I could give Smith's Plumbing Services a higher grade however, they are waaaaaay overpriced.   I've used several other plumbing services over the years but saw that Smith's is a local Bartlett company so I thought I'd give them a call to support a local business owner.  The gentleman who came to my home and did the work was very nice and the service was A+- no complaints there -  but I found them to be double the price of the same service I had done previously.  Too bad.   Good Service but way overpriced.

I called this plumber to assist with a job on a property we are selling-and we live 3 hours away. On a tight schedule, I described the issue and Bill wasn't able to arrive immediately but committed to 2 PM. We needed to be on the road before then and he proceeded to take 10 minutes and tell me exactly how to solve my issue. Thanks to his advice we were able to resolve our problem and get on the road on time. That type of customer service speaks volumes about a person and their company. I recommend you give them a call.

Thanks again Bill!

The staff that comes out, are very professional. Its the fees that I have a problem with. Why the hell is there a trip fee? I have never heard of that. That fee applies even if the work gets done. I will never use Choats for repairs ever again.

I had an emergency call in August and Roto-Rooter responded quickly to the after hours call. The technician was friendly, put me at ease and worked several hours to try and stop the leak. He had to come back the next day to finish. Then, this week, I thought the leak had returned. I called Roto-Rooter (which guarantees their repairs for 6 months) and same guy came back out. It turns out, the company who installed the water heater messed up some things in the attic. Roto-Rooter talked me through exactly what happened so that I could get the required support from the company that did the water heater and left some leaks. I am grateful that Roto-Rooter has such well-trained and helpful technicians on their staff!

They were very polite, friendly, professional, reliable, and neat. They were quick with the repairs.  Will use them again!

Meant to update sooner...My sister contacted Foster Plumbing and received service the following day. Not only did they call and remind her, but presented on the date and time agreed upon and their quote was FAR LESS than Tacker Plumbing. She's had no issues with her new water heater.

I had to update this review simply because I haven't yet been this unhappy and upset about a company we have done over $20,000 worth of work with Hiller company my second experience was just insane On this last project some of the employees were rude and careless time was a major issue the person in charge never set foot in the project it was pulling teeth to communicate with him... the work was done slow poor quality and they nickel and dime me and my husband for everything not to mention picking and choosing what is and what isn't under warranty after they agreed on a 10 year warranty for the work. I can't tell you enough how disappointing this experience has been. The last issue I had with them the plumbers have been back to the home 4 times at list some had major attitude and actually courses other issues after being told by the manager to actually fix the problem against their will... This is a nightmare I cringe when I have to call them for anything , mind you we paid them exactly what they asked to do the great work they promised.

These guys came out to my place of business when nobody else would and fixed my broken pipes. They were reasonable also on their charges. People should call these guys.

I called for an appointment for someone to come & give me an estimate for a whole house generator. It was 3-4 weeks before I could get on the schedule. My appointment was from 8-12 noon.  I called them the day before to confirm my appointment.  The lady stated yes you are on the schedule, &
David will be the person who comes out.  I waited until 12 noon on the day of my appointment, & no one had called or showed up.  I called & spoke with Israel.  He stated that yes I was still on the schedule.  No one bothered to call, or show up for the appointment.  I have always checked to see if a company that I'm planning on doing business with is a credited member of the BBB.  I also read the reviews before doing business them.  I did not read the reviews this time, because I've been doing business with them for a few years, until after this treatment I received.  So I'm not the only one that that are doing this way.  This is such a disrespect to the customer.  I have used them for many years & this is the appreciation they give me.  They installed a tankless water heater, a new furnace, & a new air conditioner. Plus I have paid them to do maintenance on my furnace & air conditioner every spring & fall.  Wow!!  I've always heard that you will eventually see someone's true colors if you deal with them very long.  I called & asked to speak to the manager, & the lady said she would have someone call me.  Well, that never did happen either.  Guess they have all the business they want now.  Good thing there is competition out there.  If they don't want my business, I surely don't want theirs.  Good riddance.

I called RW Heating Air, Plumbing and Electrical to ask questions about the warranty for the HVAC system that I'd purchased from them a few years before. I wanted to have them to come out to check out some issues I'm having. I did inquire about the warranty and then wanted to schedule an appointment for service. I was spoken to very rudely when I had further questions about the parts warranty. The lady that I spoke to actually hung up the phone on me when I asked her to clarify statements that were contradictory to information and statements that she'd previously made and that did not  make sense to me.

I have recommended RW to a couple of friends in the past, but I won't be recommending their company or service to anyone again after today.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.