Best Water Heater Repair in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

Ryan Nelson came out.  He was quick, professional and friendly.
He offered Maintenace suggestions but wasn't pushy.  Our backed
up sink is flowing freely now.  Highly recommend.

I had a busted main water line. The utility company came and shut off the water so I was stuck without water until I had someone come fix it. I sent a request to McMullin and he replied very quick. Just from what I explained he quoted me $450 over the phone, unless of course they came out and there was more issues.
He told me his guys were finishing up a job and he could have them here in an hour before they headed to another job. They came out and fixed the pipe and I paid what I was quoted.
I was very happy with the honesty and how he fit me in the schedule. I have already saved them in my phone and if I have any other issue I know who to call. Thank you guys!

Would always recommend Choate's for any HVAC or Plumbing need. They're incredibly responsive and you always get high quality work. Their technicians are professional and extremely knowledgeable and helpful. I got two new HVAC unites from them and it was installed in no time, but done the right way. They've come assisted with some plumbing issues and again came and serviced my outdated thermostat. 10/10

These guys are the best! I called about the main sewer line being backed up and within the hour that I had called they had a technician out! He fixed my problem within 20 minutes!! Thank you Roto-Rooter for being awesome! I highly recommend using them for your plumbing needs!!

I am a Germantown resident, and have been using A&K plumbing since we moved here in 2008.  We live in a typical germantown home - which is 30+years old.  These older homes start to need general maintenance...on most everything HVAC, Plumbing, Roofing, etc - and we've had our share of plumbing problems!  A&K Plumbers have been my go-to from the start.  They are honest, fast, and always do quality work.  I highly recommend them, and will continue to use this company as long as we live in the area!

the guys that came out were very nice and fixed our problems with the drain, toilet and a few other problems. they cleaned up everything they pulled out. very very satisfied with their work.

A few years ago there was a benefit to being in the Happy Hiller club... not so much any more.

Today during a Plumbing tune up the plumber failed to provide services such as a basic hot water heater flush, but offered to install a new sink fixture for $234 (which is average cost if you call a plumber to install) further evidencing no benefit of the EXTRA $$$ I'm already paying to be a Happy Hiller member.

HVAC was basic info but he didn't clean the coils as was performed in the past.

Hiller,
Please explain why this is called a tune up?
Nothing is touched.
I can get free estimates all day from strangers trying to sell me upgrades!
I called the customer service center to cancel the monthly fees. My call was escalated to a manager who was very nice, but she didn't listen to me - did not address my concerns.
She did remind me that last February during the tune up the HVAC techs didn't assemble the furnace correctly after inspection and I called back to get the guys back out to fix the crossed wires.
I didn't complain then because I felt like they did add value, cleaned coils, etc. I'm complaining today because you guys have changed and there is no added value.

These guys came out to my place of business when nobody else would and fixed my broken pipes. They were reasonable also on their charges. People should call these guys.

I made an appointment this past Monday for an AC check on Thursday.  In the early afternoon I called to see if I could get an estimated time of their arrival. I was told that I was way down the list as they were fulfilling total AC outages first.  I could understand that if it was mid July but on the first day of warm temperatures I don't think a non working AC would be considered an emergency unless there was a medical or other emergency.  At 5:55 I got a phone call but I was making dinner, didn't hear the phone and didn't check for a message until after dinner. When I did call back I was told that it was too late and that there was not another appointment until next week sometime. I have used Conway a few times in the past in fact they installed my new unit last year.  Apparently since then service has deteriorated.  They are hard to get hold of; although one of the receptionists was trying to be helpful the other did not seem to care about my business at all; and would not give me an appointment on the following day.  Very bad customer service.

If only i could give 0 . The worst plumbing service ever! Had to call them to fix our plumbing problem. The first day a man came, he couldn't find the clean out. He even asked me if i know where it was. How could a woman, first time owner of a house will know where it is? I was even not here when this house was built 30yrs ago! And how could he not find it when it's his job to do it? He only spent like 5-10mins and decided to ask right away for the service fee! He gave a receipt stating that he couldn't or we don't have a clean out, so he need to go to the vent the next time he will come to our house. Or better yet, if my husband find the clean out, he'll be back. Fast forward to that next day, he came back. The schedule was 2-4pm, he came at around 4:06pm! Very unprofessional! He tried the vent, didn't work! Had my bathroom flooded again of what he did. I kept telling him that if he do something, it will be flooded on the bathroom, still he did it. Bathroom (2) and bath tub (2) got so messy. In short, no work has been done! That was Friday so we need to wait again for the weekend to be over with no bathroom to use. My husband decided to get a very decent plumbing service because when he called them back first thing on Monday, their customer service sucks! Kept telling my husband that they will return his call blah blah blah.. well guess what? No return calls until almost night time. Anyway, our plumbing problem has been resolved by another company that my husband called just today, Tuesday, same day they came. Thanks to you guys! Your company is never number one after all!

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.