Best Water Heater Leak Repair in Memphis TN

We are very happy with our new Rinnai RUR98i Tankless Water Heater System!  We have the built in recirculation plus the backup battery and the control pad is not in the attic!  They were able to fish it downstairs all the way to the ground floor.  It is in the perfect location and easy to access and I can change settings easily!  Plus the key pad has a lock on it so kids or adults can't accidentally start touching and messing with it. The system has cut down the travel time for hot water to get to the far side of the house and controlling the temperature is so much easier!  Plus we can have all 4 showers, a dishwasher and a washer machine all on at the same time with hot water! Amazing!  Good install crew and Mr. Patton was so helpful he really wanted to make sure the settings were dialed into where we wanted them.  We took out two 50 gallon gas and 40 gallon electric tanks and this has been such an improvement!  We are still in the first month and haven't see then new energy bill but it should look great this coming year compared to last!

I had a hot water pipe leak underneath my sink. Everon's plumbing came out within with a hour.  Mr Otis was very nice and friendly /knowledgeable and professional. He explained to me what was  the problem. Pricing was great I didn't have to spend a arm and leg. Will definitely recommend him to my friends and family.

They did a great job with my water heater installation. They were flexible to help with picking up the water heater we purchased. We recommend them.

Pleased with the service. Very thorough. Returned after the city grudgingly flushed the cleanout. Will continue to call on Faucet Doctor for my plumbing needs.

They came out and were very nice, but could not open the drain and said it was capped. Completely wrong! I ran a snake through today and cleared it myself after paying for a service that did nothing for me!

Made appointment and got three text reminders of timeframe.  Waited all morning and Technician failed to show up or call as scheduled. He then called in the afternoon - like we had a mid afternoon appointment. Told him they lost us as a customer- if they cannot show for a sale what likelihood would they perform work timely? Their loss as we have several hot water heaters to replace with tankless. Now that I see the reviews glad we aren't doing business with them.

was charged a different price from quote only had a clogged drain have used them before and was charged a different price from what I was charged before for same issue 200 dollar difference!

These guys are the best! I called about the main sewer line being backed up and within the hour that I had called they had a technician out! He fixed my problem within 20 minutes!! Thank you Roto-Rooter for being awesome! I highly recommend using them for your plumbing needs!!

Was not happy with my overall experience.  I did get a good system cleaning system and a recommendation on replacing some things.  

The tech also said there was a crack in the heat exchanger. Took some readings on the Carbon Monoxide meter and came out with the lowest reading possible.  Had me feel the crack with my finger and said I should replace it immediately. Even had the manager come out and verify the crack.  Then brought another sales person in that tried to upsell me a brand new system.  

I then got a second opinion with Choates. Sent one of their most experienced techs out. He  the used a camera to check the heat exchanger and the whole system. Gave me the benefits of replacing the parts. Did not upsell and did not charge me anything.

I am a fan of Choates!

Last of a dying breed of honest local plumbers.  They get the job done and do NOT double and triple the charge like so many have begun doing.  I have used them several times and will not use anyone else!

Chris makes you feel like family. Don't let this grade in Yelp steer you away. Idk that incident but we have used him for 3 years and is always fair & consistently thorough.

I contacted RW for furnace repairs.  I had done some preliminary research and the problem seemed to be the first synchronizer.  I advised the technician that I would be building in 1-2 years and did not want to put a lot of money into this old furnace.  He claimed that so many parts were bad that it would probably be more cost efficient to replace the whole furnace.  The office came back to me with a quote for 3500.00.  Whoa!  I viewed a few hours of youtube videos, ordered a newer part that looked different (for 16.00 plus 2-day shipping) and replaced it myself.  It still didn't work - I called another heating company - and found that I had one connector wrong on this different looking synchronizer.  He corrected it - and tadaa! - it's been working fine for a month now.  RW either has incompetent technicians, or they push (scam?) to sell complete systems.  Beware.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.

I purchased a newly built home on July 31, 2019. Since then, I've called this company 1-2 times per week to have them to fix the scald gurd so that my shower water will get hot. They have not returned a call. Today, I called tge emergency number, and spoke with Mike. He told me that he could not help me.l, and gave me the corporate number, which was the number I had been calling for a month. Non existent customer service. Headed to the BBB site next.