Faucet Doctors Plumbing

Pleased with the service. Very thorough. Returned after the city grudgingly flushed the cleanout. Will continue to call on Faucet Doctor for my plumbing needs.

I recently had the chance to avail the services of Faucet Doctors in Memphis, and I must say that my experience was, unfortunately, quite mediocre. While they did the job, my experience was just OK.

Scheduling an appointment was a breeze.  However, when scheduling I asked what their hourly rate was and the office did not know.  The technician threw out a number to install a water filter (filter provided by myself).   Based upon needing to get this filter installed in a timely fashion I really had no choice.

When the technician got to the house he indicated that it appeared to be much more involved since he needed to go get parts and the price of the  install doubled.  I again asked about an hourly rate and the question was avoided.  After pushing back on the price, he eventually informed me he had the part needed on the truck and the price would only be like $100 more than what was quoted.

I found their pricing to be on the higher side compared to other local plumbing services. I am an experienced property manager in another area and while I expected quality service for the price, the overall execution of the job did not entirely justify the cost.    It appears this company just throws out high-ball numbers and sees what sticks.  If you look at what I paid and the number of hours (probably an hour) the hourly rate is astronomical.  I was in a bind so had to pay.

On a positive note, the water filter did get installed. However, the overall experience with Faucet Doctors Memphis left me feeling indifferent, with no real desire to recommend them enthusiastically to others.

In conclusion, while Faucet Doctors Memphis did manage to install my water filter, however, I would not use them again.

These guys are awesome. Had an emergency problem in the middle of a huge snow storm. I had called every plumber in Memphis and then saw the Faucet Doctors truck drive by. I immediately called them and they were at my house a half hour later. The guys were Rey nice and had the issue fixed before 5. Thank YOU Faucet Doctors!