Best Water Heater Installation in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

Smiths plumbing is a top notch organization. Always stand behind what they do and the prices are fair. The staff and owner are responsive, detailed and well mannered. Thanks for being a stand up local business!

Bill has done great work for my wife and I. We had to have a new sewer line dug out for our place and McMullin Plumbing did it fast and very reasonable! I'm always in favor of doing business locally and he's a Memphis native. No big business mumbo jumbo. Highly recommended.

Kylan the technician was great personable and knowledgeable and fixed my furnace motor blower. I was kept informed on his arrival via text. Awesome service!!!!

I called around 9:30am & they were able to send someone before noon. Mr James was right on time. Neither he nor I were very hopeful about the situation, but he worked his tail off to get the issue fixed in less than an hour. Saved my day!

Needed a a/c drain installed quickly. Wasn't an easy job due to the location of the unit. They can out quickly, knocked out the job and passed their code inspection first try.  The price was fair. I will use these guys again. Communication was good also.

They came out and were very nice, but could not open the drain and said it was capped. Completely wrong! I ran a snake through today and cleared it myself after paying for a service that did nothing for me!

They Hiller Club is useless, you do not need someone to come out and tell you that a light switch is broke or that a reciprocal is broke. If you buy a water heater they tell you that you get a 10 year warranty but if you quit paying the $100 a year for the Hiller Club you lose your 10 year warranty, that is something they don't tell you. So when they charge you  $1,500 for a water heater with a 10-year warranty  add $100 for the next 10 years you have doubled  paid  for a water heater. When you go to Lowe's and pay $100 for a faucet they charge you $250 to replace the stems in it, if you want a new faucet they will charge you about $500 to install it. I would just say shop around and stay away from big companies that care only about money and not you. Big companies like Hiller and Conway all must hit numbers at any cost, they do not care about people it's all about the Numbers.

These guys came out to my place of business when nobody else would and fixed my broken pipes. They were reasonable also on their charges. People should call these guys.

I had a really bad septic back up called Friday 8am was told 12-3 then received a call back that I had to wait until Saturday. Rep came However when they left my tub was not draining calls back 9 am on Monday was advised I have to wait until Tuesday with a bathtub that still had backed up septic water in it. Which is unacceptable!  I asked to speak with Manager was placed on hold only for customer service rep to tell me her manager Matt said it will still be tomorrow. So basically he refused to speak with a customer that paid for service 2 days ago. I have to wait 2 more days with backed up dirty toil water in my bath tub that stinks my whole house !!!!!!

I contacted RW for furnace repairs.  I had done some preliminary research and the problem seemed to be the first synchronizer.  I advised the technician that I would be building in 1-2 years and did not want to put a lot of money into this old furnace.  He claimed that so many parts were bad that it would probably be more cost efficient to replace the whole furnace.  The office came back to me with a quote for 3500.00.  Whoa!  I viewed a few hours of youtube videos, ordered a newer part that looked different (for 16.00 plus 2-day shipping) and replaced it myself.  It still didn't work - I called another heating company - and found that I had one connector wrong on this different looking synchronizer.  He corrected it - and tadaa! - it's been working fine for a month now.  RW either has incompetent technicians, or they push (scam?) to sell complete systems.  Beware.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.