Best Water Heater Installation in Memphis TN

We have used them multiple times in the past for different issues and I have recommended their services countless times. Their current practices are horrible though. Their plumber came and uncovered a leak behind my toilet and did not offer to fix it. He wanted to sell me on repiping my entire house for over $10k. He said he would call me back, but never did. He left water spraying into my bathroom for 3 days. I had to message the owner directly and he put me in touch with the original guy. He was going to come that Saturday morning so I canceled my early morning plans. He had not shown by 1230 so I called and canceled the service call and had another company fix my leak. The owner is defending his employee and has not offered an apology. And he's upset that I replied to a Facebook post looking for HVAC services saying that I had an issue with his company. Apparently it's wrong for me to be upset about a company's bad performance.

This is the 2nd time we needed their services in a pinch. Both times they came through with outstanding and professional service. I can't say enough about the people who came to do the work. The jobs were completed perfectly. One was a major outside pipe that broke and the 2nd was a inside pluming issue during the cold snap in Feb. They came within 2 hours after calling while our neighbors are waiting a week or more for other companies to show up.

I'm visiting my mother from out of town.  Her garbage disposal went out and I contacted McMullin because of Yelp reviews.  He was happy to do the job, and also said if I wanted to save money I could buy the new unit at Lowe's and have them install it.  For such a simple job they could do just as well as hiring a plumber.  I appreciated his honesty in offering a lower cost option, even though if I did so it would mean he didn't get the job himself.  Very honest.

After years of using independent HVAC guys and never being able to find them again, our realtor scheduled Chaote's for us when we sold our old house. They fixed an issue that we'd brought up several times to other companies who all told us it was normal (to smell gas).  In our new house, when we needed to replace an old unit, we didn't hesitate to call Choate's and at the recommendation of our realtor, we signed up for the service plan with the discounts. We got an awesome new air conditioner with the best service and we're actually excited to get Choate's to do more for us. I love that they do so much.

I called around 9:30am & they were able to send someone before noon. Mr James was right on time. Neither he nor I were very hopeful about the situation, but he worked his tail off to get the issue fixed in less than an hour. Saved my day!

this company has the highest service fee in the city. $170. they will even charge that if they do not do anything, just chat. very disappointed

We needed work quoted and then done. Obviously when plumbing is in question and there's waste in all of my bathtubs it's pretty time-sensitive. For TWO DAYS they kept telling us they were coming. No call, no show. Call back. Oh, we'll come this afternoon. Oh, we'll come in the morning we got caught up. It's just about expectations - if you can't come for 3 days then say that so I can find someone else more quickly and you don't leave me on the hook. Plumbers are scarce in town, but I don't recommend this one. THEN we attempted to schedule a year later and they told me no because I left a 1-star review on Google for the above. What a mature company, more reason to give them a 1.

Got an estimate for electrical work on a Saturday evening and was told they could start the work on Monday. I confirmed the start time on Sunday. On Monday they stopped responding to my communication. My insurance company was also unable to reach anyone to review the estimate. I ended up finding another electrician and having to start all over which meant that I went without power for 1.5 weeks.

These guys came out to my place of business when nobody else would and fixed my broken pipes. They were reasonable also on their charges. People should call these guys.

I called for an appointment for someone to come & give me an estimate for a whole house generator. It was 3-4 weeks before I could get on the schedule. My appointment was from 8-12 noon.  I called them the day before to confirm my appointment.  The lady stated yes you are on the schedule, &
David will be the person who comes out.  I waited until 12 noon on the day of my appointment, & no one had called or showed up.  I called & spoke with Israel.  He stated that yes I was still on the schedule.  No one bothered to call, or show up for the appointment.  I have always checked to see if a company that I'm planning on doing business with is a credited member of the BBB.  I also read the reviews before doing business them.  I did not read the reviews this time, because I've been doing business with them for a few years, until after this treatment I received.  So I'm not the only one that that are doing this way.  This is such a disrespect to the customer.  I have used them for many years & this is the appreciation they give me.  They installed a tankless water heater, a new furnace, & a new air conditioner. Plus I have paid them to do maintenance on my furnace & air conditioner every spring & fall.  Wow!!  I've always heard that you will eventually see someone's true colors if you deal with them very long.  I called & asked to speak to the manager, & the lady said she would have someone call me.  Well, that never did happen either.  Guess they have all the business they want now.  Good thing there is competition out there.  If they don't want my business, I surely don't want theirs.  Good riddance.

Watch your wallet. This bunch hit us for over $400, and actually only replaced washers on a dripping shower faucet. They actually did more harm than good on cleaning out a waste drain.
Don't waste your time but most importantly don't waste your money.

This company is a rip off. I paid $750 for an HVAC condenser unit, and all I got was a bucket of non-working rust. Does not honor his contract or guarantees. I would never use them nor recommend them to my worst enemy.