Best in Madison WI

Double billers.  Changing times w/o your notice then wants to collect for extra trip they backed down on that one.  Came back on me 6 months later for service I paid for twice.  They turned me over to collection after I gave them dates and checked the number of bank cancelled checks (checks that were cleared and cashed).  Work orders are incomplete meaning they come out a 2nd time for work that should of been done first time and bill you again and billed me again..

I have learned it pays to find out owners name (who will not return my calls) and check court records.  

Also check dates of reviews some may be bogus or old no longer applying to conditions I am dealing with or under different management.  Drama sloppy management/work orders defines my experience with them.

Called Monday morning about a sewer back up in my basement, said they would be over in 20-30 minutes, showed up in 15 minutes. They had tree root and TP clog cleared out in about an hours. Fast, polite, and professional.  Will definitely call them again in a year to see how fast the roots have returned. I usually don't leave reviews but it's feels rare to find a service business that does it right and had to give them some recognition. Good job and thanks.

Carl Lorentz is a reliable and thoughtful plumber.  His look and candor is reminiscent of a college professor and he always teaches me a thing or two while he's working.  His prices are fair and I never feel like I'm being scammed.  He's my go to plumber!

We were misinformed by this company which costed us a ton of money and a huge mess to deal with. Sincerely, Albree

Must give another shout out to these folks...three years later and same great and reliable service at a fair price.  So the proof is in the potty...I mean pudding.  

Their professionalism and reliability on prior service were not one-offs.  The mark of true pros?  Consistent and sustained quality. They rock it and should be held up as an example of how business can be done.  Now, for us consumers, let's continue to work with them and spread the word.  That is our part.  

Flush on!  Yelp on!

Capitol has been doing my plumbing for more than ten years now in my house plus two apartment buildings.  Their service is consistently fast, honest, and professional.  

The first time I called them, Stan showed up at 07:50 a.m. for an appointment at 08:00 on a Saturday - but he hung out in his truck and waited until eight on the nose to knock on the door.  I had a clog in my sink drain that was too far down for my snake to reach.  He measured from the sink and the main, cut out a bit of pipe, cleaned it out, and then installed a T joint with a plug I could take out if I needed.  Now, there's no part of the pipe I can't reach with the snake.  

That was the first of many great interactions.  At this point, I tell them what the problem is, and they come fix whatever it is, and I pay them.  I trust them so much that I don't need to talk to them before they fix something.

Avoid these clowns at all costs.  I'd feel better getting the kid down the block.  Returns phone calls weeks late, does not follow through on anything.

We have an old house with tree roots in our line. Cory from Dr. Rooter has been out here every year for awhile. He's fast, friendly, efficient, and always does a great job with a great attitude. When you have standing sewage in your basement, it's good to see a familiar face. Recommended.