Description
Locally-Owned, Excellent Customer Service, Service and Repair Products: Faucets, Disposals, Toilets, Tubs. Services: Plumbing, Water Heaters, Disposals, Water Softeners, Toilets, Faucets, Shower Modules, Repair, Kitchen Remodeling, Bathroom Remodeling Brands: American Standard, Bradford White, Delta, Goodin, Grohe, Kohler, Rheem, MOEN Locations Facts: 1 mile East of Hwy 51,Paperless Billing, Text Communication, Free Quotes.
HISTORY
Established in 1998.
We're Capitol Plumbing Company, a premier plumbing company serving Madison, WI, since 1998. It's not every day that you find an honest and reliable professional who will treat your home like it was their own. That's what makes Capitol Plumbing Company so unique. We pride ourselves on being able to take care of all your plumbing needs, no matter how big or small. We go out of our way to make sure your experience with us is a pleasant one while doing the job right the first time. Whether you need a water heater installed or your toilet flushing properly, our professional plumbers will get the job done right at an affordable price. We're looking forward to partnering with the Madison, Columbia, and Monona communities to continue providing excellent repair and service. Call us today for friendly service and competitive prices! Certifications: Licensed, Insured Associations: PHCC Association, NARI
ABOUT BUSINESS OWNER
Master Plumber
Licensed Plumbing Designer
36 years experience
Married, 3 grown daughters
SERVICES
Water Heater Installation, Faucet Installation , Pipe Installation , Sink Installation , Water Heater Repair , Bathtub & Shower Installation, Drain Installation, Garbage Disposal Repair, Sump Pump Installation, Sink Repair, Water Filter Services, Drain Cleaning , Faucet Repair , Pipe Repair , Toilet Installation , Backflow Services, Bathtub & Shower Repair, Garbage Disposal Installation, Gas Line Services, Sump Pump Repair, Toilet Repair, , ,
Reviews
David R.
05/05/2014 12:00:00 SA
Today was the third time we've used Capitol Plumbing in the last three years and I couldn't be much happier. Prompt, friendly, quick, tidy and effective! They come when they are needed. Today that was just an hour after I first called. Stan had said they would be here within an hour to hour and a half, but they got here in an hour and jumped right into the job of replacing some clogged cast and galvanized drain fittings in the basement. The job took less than an hour, and the problem was solved, the area cleaned up, and after a friendly thanks and have a great day all done. I can't comment on cost because I neglected to ask, but they've been very fair in the past. One of the plumbers was Doug, and I didn't catch the other guy's name, but they did great work. By the way, I like businesses where they answer the phone with the company name and the person's name. Thanks Stan, keep up the great job!
Capitol has been doing my plumbing for more than ten years now in my house plus two apartment buildings. Their service is consistently fast, honest, and professional.
The first time I called them, Stan showed up at 07:50 a.m. for an appointment at 08:00 on a Saturday - but he hung out in his truck and waited until eight on the nose to knock on the door. I had a clog in my sink drain that was too far down for my snake to reach. He measured from the sink and the main, cut out a bit of pipe, cleaned it out, and then installed a T joint with a plug I could take out if I needed. Now, there's no part of the pipe I can't reach with the snake.
That was the first of many great interactions. At this point, I tell them what the problem is, and they come fix whatever it is, and I pay them. I trust them so much that I don't need to talk to them before they fix something.
Gary P.
11/08/2022 12:00:00 SA
The invoice was about $400 higher than suggested by my friendly service person. When I inquired and asked for clarification, I was told to wait and Stan would get back to me. He did not. When a second bill arrived there was a $75 late fee. When I called to speak with Stan, he rebuffed my inquiry for clarification. He was rude. He interrupted multiple times. He said at first that he would keep the late fee, and only after I questioned his logic in that did he say that he would consider it. I'm happy to pay, just curious why asking what the high bill was for is cause for Stan to be rude and consider unethical conduct.
Capitol Plumbing has been beyond helpful when we have had plumbing troubles. I don't need to ask twice and they get the job done and done correctly. They clean up after themselves, the craftsmanship of their work is top notch, and the owner and employees are great people.
We scheduled an appointment with Capital Plumbing in Madison for a new hot water heater. They had installed our last hot water heater 13 years ago and we were satisfied with their work and pricing. The day before the plumber was scheduled to arrive, we tried to dispose of some old Metamucil down the kitchen drain and it clogged our drain. The plumber installed the new hot water heater in no time and proceeded to unclog the kitchen sink drain. Do not attempt to dispose of Metamucil down a drain, Throw it in the garbage. Jeff the plumber from Capital City certainly went the extra mile for us to unclog our drain and even had to run some new plastic drain piping to remedy our mistake. We were afraid to open their bill, but the billing was more than fair and we will recommend Capital Plumbing in Madison to all of our friends and neighbors.
Jtk K.
05/05/2023 12:00:00 SA
Follow up to previous post. After Capitol came out twice, for four hours each time, to try to fix my plumbing after installing a new hot water heater I called Avid plumbing. They came out the next day, found Capitol had not installed a bleeder valve, installed a valve and bled the line. All in 30 minutes. Everything works great. Cost me $170 but worth it to not have to deal with that jerk, Stan at Capitol.
Jeff L.
02/10/2016 12:00:00 SA
Wonderful experience!!! This is the plumber for you!
Our water heater went out and we had another plumber look at it, we weren't happy with his quote of the experience so we tried capital. Called in the morning, they scheduled at our convenience, were there on time. Very respectful of our house, put booties without us asking, very professional, explained everything. And the cost came in lower than the other plumber.
I can't say enough good things, great experience out of a horrible situation.
Josh M.
06/03/2019 12:00:00 SA
Great experience with these guys. Big thing for me is they showed up on time. Its rare that any types of services show up right when they say and don't give you like a 5 hr window. I believe his name was Aaron, he showed up a few minutes early. Super polite and friendly. Explained exactly what he was going to be doing. Price was very fair. I would highly recommend to anyone who asked me if I knew of a good plumbing service.
While showering this morning I caught my diamond earring and it popped off and went down the drain. I was devastated as they were a gift from my husband who is now deceased and I have worn them for 27 years. Stan inquired if they were valuable or sentimental because the cost may not be worth it. I explained that they were both. He said a plumber would be out as soon as possible. He followed up saying one was on his way. 20 minutes after arriving he retrieved the earring much to my surprise. Very prompt service and understanding of my situation. I definitely would have them again.
I highly recommend Derek for your plumber. He fixed a problem with our shower that stumped our previous plumber. He is also an excellent communicator.
Katie T.
09/06/2014 12:00:00 SA
Capitol Plumbing has helped me out twice this month, once to install a water heater and then to come replace an outside spigot. Both repairmen who came out were friendly, professional, and thorough. I'm glad to recommend Capitol Plumbing!
Awesome company! Came on a Saturday before Christmas to fix my water heater. They were honest, very reasonable, and friendly. I wouldn't hesitate to call them again!
Max B.
02/11/2022 12:00:00 SA
We needed to have a new kitchen faucet installed and a toilet inspected for a possible leaking seal and a Kohler bidet toilet seat installed. The plumber Capital sent was courteous and thoroughly professional. After an hour everything was done. We couldn't be happier with their service.
We've had Capitol Plumbing out at our place twice now, and each time they surpass our expectations. We've been truly pleased with the friendly, prompt, reasonably priced service. They even answer the phone after 5pm on a Friday, and show up the next day first thing! I will definitely recommend them to friends & family.
Called this morning after I noticed my outside spigot was leaking and frozen. Stan was very friendly and sent a team within 30 minutes. The two guys who arrived were great and finished the repair quickly. The talked to me in advance of doing any work and even provided cost estimates. Discussed options were and helped me decide the best course. The cost was reasonable and I will definitely call again if I need plumbing work.
Thanks - Christine
Mary T.
08/01/2016 12:00:00 SA
Over the last 11 years, they have rooted our main drain, put in a water heater, replaced three different faucets, and fixed a clog we couldn't get at with our own tools. Fast, friendly, honest plumbers doing quality work at a good price. Once they fix a problem, it's fixed. You can trust Capitol: they respect their customers, and deserve their customers' respect.
Tedsha Ventures L.
2/27/2019
Aaron was very helpful and explanatory. He also went above and beyond on several occasions about questions and concerns that I had. Very happy with this company and their work replacing my water heater. Thanks so much!
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