Best in Lubbock TX

They know what they are doing and are very reasonably priced. Thank you for taking care of my lawn

They came out diagnosed our plumbing issue first time and gave us a great price on repair

This was my mom's house before she died, and we had a list of issues that needed our attention.  There was the backed up shower drain in one end of the house and very low hot water pressure at the other end of the house.  In between were a kitchen faucet and garbage disposal that needed to be replaced.  I started to call the plumber my mom had used for years (NOT Holland), but I things they had told my mom in the past made me leery about using them.  I called my cousin, who managed Lubbock apartments most of her career, for a recommendation.  She said to call Donnie Holland's Plumbing.

I am so glad I did. They were wonderful.  The kitchen faucet and garbage disposal were done in almost no time.  They quickly figured out where the shower clog was and cleared it.  The low hot water pressure was a tricker problem.  They spent a couple of hours diagnosing why the pressure in the back bathroom was so low and how to fix it.  It was the end of the day by the time they finished diagnosing the problem.  They said they would come back today and run a new hot water line.  They were here by ten this morning and were done in about two hours.  They ran a new hot water line the full length of the house, from the hot water heater to the far bathroom.  They had to remove the things in the bathroom linen closet and under the bathroom sink to access what they needed.  When they left I couldn't tell they had been here.  Everything was back its place, tidy and clean.  They even put insulation on the new pipe before they left.  I couldn't be happier!  I will call Holland's the next time I need a Lubbock plumber.

I paid $1200 for condenser fan installation on Sunday. That included 3 hours of $160 in overtime charges while the worker looked for the fan. As I called other HVAC companies one said he had the fan on his truck and if I had called him the total cost would have been $560. Call someone else!

The owner called a week later and made this situation right.

I have used Churchwell Plumbing twice, each time for a scary leak. They are prompt, professional and very good at what they do. I'm not happy about WHY I had to call them--broken water line to house--but I'm happy they were the ones who fixed the problem. They had to dig a trench and fix the thing that connects to the line that takes the water into the house. It was not attached properly in the past, so they made a nice loop which was more secure. They covered up the trench and left the area nicer than the way they found it. This was in March 2019. The first time we used their services was in January 2018 when a water line burst. It was an emergency, and the plumbing company with whom our home warranty company contracts wasn't available, so we called Churchwell. Fantastic and fast service. I cannot say enough good about them. I highly recommend them.

B & R installed the plumbing in our newly built house in 2010.  We called there to get the model number of the kitchen sink because it was under lifetime warranty.  Maggie, the person answering the phone, was put off by my request.  She called back with information for the sink instead.  Upon calling back to get the correct info, she was very rude.  It wasn't a big deal.  We just wanted the correct model number but I was accused of asking for something else, she was too busy with a customer and was just downright rude.  We will no longer do business with someone who says she doesn't want any relationship with us.  It was disrespectful.  All we wanted was the correct number.  Call elsewhere to get kind and helpful personnel.

Expensive and somewhat shady. I used these guys multiple times when I first moved to Lubbock. The were expensive, but did decent work so I stuck with them. After a while I noticed every time they came something else would suddenly go wrong. I never had any proof of misconduct until recently. They came to fix my drain and water lines under the bathroom sink, and I told the plumber I would be installing the faucet myself when they were finished. After months of trying to wrap my head around how to connect the drain pipe to the sink drain I finally realized they had used an adapter to change the pipe size out of the wall from 1 1/4 to 1 1/2. No wonder I couldn't find the right fitting for the 1 1/4 sink drain!! I am sure this was done on purpose in order to get me to call them back (getting more of my money).
There are definitely better options around Lubbock.
I know I won't be calling these guys back.

BEWARE!! This company took advantage of my widowed mother. The person who sold her the system and installed it told her that the system included a 10 year warranty and maintenance plan that included filters and changes. This was a huge relief and the company was supposed to call her to schedule the promised maintenance- this never happened. She recently had an issue with the system and called to have the system looked at (10 year warranty and all). Now the company claims they have no record of the maintenance plan and are charging her an outrageous fee to change a filter- remember the 10 years of included filters and maintenance?
On top of this- the receptionist was extremely rude to my poor mom. After the year that we all had last year- a bit of grace and kindness goes a long way- do not do business with these people.

After using this company faithfully for 30+ years, and recommending them to countless people, they have left a very sour taste in the mouths of everyone in my family over this past week.  

On Fri, 5/30/2014, our A/C stopped cooling.  My wife called Payne, and explained the issue - they explained they couldn't get out until Monday - leaving us in 90-100 degree weather over the weekend with no A/C. The coils were freezing up. Monday rolled around, and they came out.  They were told we wanted them to check the system thoroughly, AND clean the coils (they had not been cleaned ever, unit is 10+ years old, and was neglected for many years).  Their tech came out, spent 10-15 minutes, changed the filter, and declared it done - said coolant was good, compressor was good - filter needed to be changed (it did not - we had only changed it 2 weeks prior, and I checked it before we called them out), charged us $70 to replace the filter, and left.  By noon that same day, we knew for certain it was not working.  My wife called in as soon as she could, but they refused to make right on it, only stating they would be out the next day.  

They did return that Tuesday (6/3/2014), and cleaned the coils as we had requested them do in the first place - to the tune of $350 - no reduction for not having done it the first time, or anything.  

OK, now we have A/C - until Thursday night (6/5/2014), when the A/C when to cycle on, and only made a very loud buzzing noise, and would not quit.  Called them back Friday morning, and they sent someone again - he gets there, and declares there is no issue to be found, and leaves (no charge, thank God), but says he'll be on call over the weekend, and to call him if it recurs.  

Well, guess what - it recurred - by 4PM that same day - cool air WAS blowing, but BARELY - the blower fan wasn't turning, and it was still buzzing VERY loudly.  So I called them - THREE TIMES over the weekend - and not even a return call about the issue.  My wife finally had to call them again today (Monday, 6/9/2014) where she was promised we were next in line and someone would be out today.  As of 8:30PM, we have not heard nor seen anything from them.  I tried to call them back by 5:30 - only to get an answering machine - yes, I left a message - no, i did not get a call back.  

During all of this time, my 16 year old daughter began to get sick from the heat, my wife and I got little to no sleep, and my wife has a heart condition, and cannot be exposed to heat like that for extended periods - so we're lucky she didn't have a heart attack or stroke.

So, BEWARE - this company obviously does not care about ANY of it's customers - even long-time loyal customer's who have brought them business in the past.  Avoid them like the plague...