Best in Lubbock TX
We hired Alex through the contractor building our place. We paid him when he indicated the work was finished. The first worker did a very poor job of putting in water lines and Alex sent his son out to fix it. The toilet drain was installed 6 too close to the wall making it impossible to actually place a toilet over it. The vent and drain in one bathtub also needed adjusting. Alex kept promising to come back and fix these things. He repeatedly didn't show. Work was being held up waiting on these corrections so we hired another plumber. He found that there was already a broken pipe at the head of the tub. He had to break out concrete and dig out soil to fix this. He also had to dig out the toilet drain. In doing so he discovered that the pipe is in the footing under more than a foot of concrete. Two RV drains poured in the garage were installed with no vent and no clean out causing a vapor lock. Floor drains were installed above floor level. So water runs away from them rather than to them. Alex still has never made any attempt to fix what his workers did wrong. Poor customer servce..poor workmanship..no guarantee the work will be finished.
7001 Uvalde Ave, Lubbock, TX 79412
I have waited a year to leave this review, but when we discovered yet another issue related to the total re-plumb of our house, I felt a review was warranted. We hired Lowery to do a complete re-plumb of one of our investment properties in October of 2021. Since then, We have had to call them back out no less than 8 times to warranty poor workmanship. Rough-in plumbing was improperly installed or placed (3 times), a newly installed vent stack was not waterproofed on the roof and led to major flooding and water damage after a rain storm (it took 6 calls and two months to get them to address the issue and I water-proofed the vent stack myself), a drain line in the wall became disconnected and leaked inside the wall, and today, we discovered the drain under the tub is dumping water onto the dirt under the house into the crawl space. We will not be calling them out to warranty this work any longer, as I have ZERO confidence in their work. We will be paying out of pocket to have another company come fix Lowery's issue. We are still paying on the $20,000 we paid them for this work and I could not be more heartsick about it. Don't hire this company under any circumstances.
4105 N Frankford Ave, Lubbock, TX 79416