Best in Lubbock TX

I had an underground pipe leak, and I did not want to dig up the floors. They installed pex through the attic, and I saved the cost of tile and wood flooring having to be replaced. The staff member working on the job was professional and very diligent in his work. We have had no problems since the work was completed, and I feel confident the work was done right.

Kind customer service, very knowledgeable and thorough.  I called around 8 AM on a Monday (which is a busy day coming off the weekend), and they got me in same day.  Highly recommend!!!

Wonderful customer service! I can't say enough good things about this business. Our heater at work was not properly working and I called Bruce Thorton middle afternoon to see about having someone come look at it. The lady on the phone was so nice and helpful and was able to send a technician out within a few hours. Carlos came out to check the heater and within 30 minutes had figured out the problem. The most impressive part about this company, is that the next morning Carlos stopped back by our salon just to check to make sure everything was working properly. Following up and checking on customer satisfaction just shows that this company really values their work. We will be calling them again for any future needs.

Took 3 days to respond to air conditioner repair with temps over 100°.

On December 23 I called about having a hot water heater replaced. I've been went to Lowe's to get the hot water heater they showed up a few minutes after I had arrived at my property. Within an hour and 10 minutes not only was it installed but I had hot water. Great service and very reliable. I don't understand all  the negative reviews about this company they did a great job at a fair price. I will definitely use them again and I encourage others to use them as well.

One star is too much. They have been stringing us along all week and still have not come out to do the repair work they agreed to do, and we have a deadline! They do not return calls, refuse to quote a firm price. Pricing changes daily!  Do not show up as promised.

Bluefrog no-showed our appointment.
No show, no call.
Since today is Friday, it will be Monday before we can get another plumber out.
We can't wash clothes, shower or even cook with no water, for the entire weekend.
DO NOT hire these guys. They simply do not care about your problem.