Best in Lubbock TX

Our plumbing has been backing up from using the washer, washing dishes, etc. Have been dealing with other plumbers sent by the rental agency untill they called Les, he fixed our problem quickly, explained the problem and how he fixed it. Tured out to be roots had found their way in the line due to a weak cover. I can't thank him enough!

Their service was fantastic. I had a water leak outside and contacted them online. They were out here immediately and gave me a free estimate. It was a very reasonable estimate and they fixed it on the spot. Certainly saved me from having a high water bill. I recommend him highly if you want a professional fix at a reasonable price and fast response.

We have a home warranty and filed a claim through them to get our AC fixed. They assigned this company who I had to call multiple times until they finally came out. Once they came out, they looked at the unit for a little, said we need 2 lbs of refrigerant and that they would have to submit it to the home warranty company and get their approval prior to fixing anything. I called them back a couple days later and they told me that they submitted the diagnosis and were waiting on my home warranty company. I called my home warranty company and was informed they never submitted the diagnosis. This continued for a week. I finally just had someone else come out and fix our AC. A week and a half later, I get a call from Spartan saying I need to pay a $75 service fee. I said they never fixed anything or even completed the job OR submitted the diagnosis. They told me it doesn't matter and I need to pay anyways. Obviously I refused since they did nothing and never finished the job and told them I would get with the home warranty company to see what they recommended. The lady on the phone with Spartan got irritated and said That's fine we will just put this out for collections under your name.

I can't believe how unprofessional this business was from start to finish. I still can not believe they refused to come back out and fix the AC... I did not even know they could do that. And then to have the audacity to tell me I need to pay them?!

100% do not recommend to anyone.

Updating to add I am now being harassed by the business owners wife.  Including a screenshot of my mom confirming their identity and a screenshot of her being crazy! I don't know a Scott Painter, but i'm assuming they handled his situation similarly  Seriously stay away!!!

They've been sold and as a result, I would never consider using them again. I'm not complaining about their work... they would actually have to show up in order for me to do that...after 3 confirmations with Kristie in one day.