Best Gas Water Heater Repair in Louisville KY

Kyle, Bryan and Mary have provided friendly, professional service. From our first contact to the date of installation. Our water heater replacement was done efficiently and in a timely manner.  They made sure they got it right.  Not a flight by night.  Thank you we greatly appreciate it.

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

HIGHLY recommend! My water heater was leaking (flooding is more like it) so I called and got an actual person on the phone and these guys were at my house within an hour! I ended up need to replace it and I figured since it was time.. waaaaay past time clearly.. I would switch to a tankless.. Rod and Jason were AWESOME! They explained the whole process, cleaned up (yes they ACTUALLY cleaned up after the mess!) and were very polite even with all the questions I was throwing at them. I will absolutely use them again to replace a toilet and move some fixtures on my rental house!

He gave us the most reasonable quote and had a lot of experience before going out on his own. They came and worked many days to complete the job. He was awesome! Definitely a good hire!!

I'm pretty good with figuring out small plumbing problems in my house.  but when I could not get the shower to stop leaking (old house) I was directed to Stemler plumbing in Jeffersonville.  I walked in with the stem parts in hand and was immediately greeted by the owner.  I told him where it was leaking and within 3 minutes, he had diagnosed the problem, fixed the stem right on the counter, instructed me in how to install it, and only charged me $10!!.  Thank you for your help, knowledge and service! So glad there are people like these guys still in business.

We called Ratterman a few months ago to install a waterline to the new ice maker & install a replacement faucet in the bathroom.  They were absolutely fantastic!  Thank you Chad & Keith!

This week, we had water in our basement due to a stopped up sewer line.  They came, they snaked, they pulled out large roots. After all that, water was still backing up in the basement shower.  AWESOME supervisor Chad came out and also found the backflow valve had seized.  He had to clean it out & free that up. (Sparing you the gory details.) It will still need to be replaced and we'll eventually have to dig up the yard and replace the remaining clay pipes, but... We have water! We have sewer! They have REALLY been awesome with everything they've done for us in the past several months.  

I even recommended them to my parents a couple of weeks ago when they had a basement drain back up.  They were there in less than an hour, late on a Saturday afternoon and took care of the problem immediately.  My parents were extremely happy with their service as well.  Thank you Ratterman!!

I used Daniel Brown for several small jobs in the last year and they have been absolutely fantastic.  Very respectful of my space, wore masks, and completed everything in a timely fashion.  Definitely recommend.

Unresponsive after dispatched via home warranty provider. They called initially and left message but I called back 5-6 times over the course of a week - they never replied and never scheduled. Had to turn elsewhere for service.

Dave did a awesome job!!! Very polite and helpful.Will use Davis and Davis Plumbing again!!

Came to check gas line as i smelled gas outside - 2 years after their new install. Literally there 10 minutes said would come back and recheck later in day never returned. Sure did charge me $209 without giving me heads up of cost. I asked for quote on water softener said they would send never did.

okay so we called this sorry ____ company we had a drain clog so we called that day no one called till the next day when i called them then eric said he would put us on his list then the day went by not seeing anyone or hearing anything then danuel called and said eric gave him this call about 3:30 and he was on his way well he showed up about 5:30 pm and he was done about 7:30pm now the drain is clogged again 1 1/2 months latter and for 4 days we been sitting in this house like we are in a 3rd world country if you know what i am talking about so if i can give you anything from this DONT use these people they are LIERS.

I had Jarboe's come out for a quote on a water heater installation. Not only did an unfriendly individual show up for the job but in an 800 sq ft house they quoted me 2500$ lmfao. Not only did I 'no thank you for your service' but that night found a private plumber who did the job for 1100$. Id definitely get more than one quote no matter who you go through on any job you need done. People and businesses will take advantage of you.

Since Tom Drexler Plumbing installed our water heater 4 1/2 years ago, I called them when our water heater stopped working.  A plumber from Tom Drexler thought since the water heater would need the cost of two parts plus labor, he advised us to buy a new water heater. Being 4 1/2 years old, I thought the water heater was under warranty.  Drexler's plumber called his office to get warranty clarification and advised us the warranty we bought from Drexler was a 10 year warranty for the water heater and 2 years for the parts, therefore the parts are not covered under warranty.  

I called another company to get a price for a new water heater. This plumber said the water heater needed only one part and all parts were still under the manufacturer's warranty and I would just pay for labor. Our water heater was fixed for $200.00.

I totally felt mislead by Drexler and glad I got a second opinion!

After a recommendation from a Facebook friend, I decided to call Tony's to determine the source of a leak and to repair it. They gave me a four hour arrival time window, with the promise of a 30 minute notice. They called when they were only 3 miles away. Anyway.

Upon arrival, both plumbers barely knocked the snow off their boots before parading through my home WITHOUT the booties that I assumed all plumbers wore these days. That's what I get for assuming. After cringing about wet and dirty and plumbery carpet, they diagnosed the source of my problem to be coming from a bathroom that makes this leak impossible, and to add some caulk.

Anyway...I was charge a service fee AND 1/2 hour labor fee when they were only in my home 12 minutes. During that 12 minutes one of the guys asked to use my restroom, left the seat up, and failed to wash his hands.

I feel the labor rate should have been prorated, or perhaps they could have actually labored by caulking the necessary spots, not using up my bathroom. Unprofessional. I will definitely get a 2nd opinion and find a company that expects the utmost in professionalism from their employees.

I don't know why Tony's won so many local awards and has a good BBB rating with these antics.

am writing this review on behalf of a POC friend in hopes youll listen to a white person. The men who entered my friends house (they are black) were calling his family n****** (yes, with the hard R) and BLM c*cksuckers (my friend is gay). To have people that represent your company say such vile things about people in their own home is disgusting. My friends and I will absolutely never give a dime of my money to this company and I hope you take responsibility for your employees. This company is absolutely disgusting.