Best Gas Furnace Installation in Louisville KY

HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the  first  time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking

Joni,

I called Alex this morning and left a message  and sent an email to him as well. I have heard nothing back. Obviously this matter isn't important to the company .

Joni

I spoke to Alex this morning I had to call him again. I left all of my information yesterday as well as an email there was no response. He stated today that there are no refunds and still defends your company although a very well known company found we didn't need a new furnace and there was nothing wrong with the heat exchange. I am going to contact BBB.

Warning if you are thinking about buying from Jarboe's heating and cooling do NOT. They give the worst service I have ever experienced. I bought an air conditioner from them last year. It has since stopped working. I have called several times. The first appointment I set the people did not even show up. They finally sent someone days later and I was told they could not help me fix it. They said they would be back and that was over a month ago! I keep trying to call customer service and they wont let me speak to a manager. This is ridiculous! I highly recommend using someone else.

Update:
I have spoken to Nathan Williams and his response is they will be able to service the air conditions on June 25. This will be 2 MONTHS after I made the first call. This is unacceptable since they have told me on multiple occasions that they would be coming out to my home today. They have the nerve to tell me I agreed to the June 25th date which is not true! I have moved my work schedule around in order to be home for the service. The heat index is increasing and now it is becoming unbearable.

Update:
I have a dispute that I opened with the better business bureau I cannot wait to get this resolved. They took $500 from me for a service agreement and they have not been to my house one time. We have scheduled three different appointments and they did not show up any of those times. I've dealt with their customer service Nathan Williams and he kept telling me they always do the right thing yet never came out within three phone calls and always had excuses each time. I called Maeser Plumbing and heat and air they were out the very next night and fixed everything. If you had the same experience with them you can call the BBB at 502-583-6546

New Update: it is 9/9/2020 and I have yet to receive my $500 refund. This is ridiculous! I have never dealt with a more unprofessional business in my life.

I sent a website service request and no one called me. The next day I called in and the young lady was very helpful and scheduled an appointment that afternoon. After a couple hours another lady called and left a message saying they were too busy to come out and to call back for an appointment next week or maybe on the weekend. Are you kidding me??? My drains are clogged and you cancel on me which tells me you don't want my business and then say call back to schedule next week. Jarboes came out immediately and did a great job -  fast and only $93. They lost me as a customer.

I recently had New Circle Mechanical out to my house to look at my fireplace.  The technician was very knowledgeable and very professional.  I thought the service call was $59.00 and the technician found nothing wrong with it.  He just used the shop vac and then lite the fireplace.  I also had him check one of the gas lines on the heater. All he did was look at it and it was fine.  He told me just to clean the heater and then light it.  My total bill was $125.00. It is my opinion that the service call should have only been $59.00 expecially since all the tech did was vacuum the fireplace and light it.  The tech was wonderful just not sure about the prices.

The following week I called for service to light my heater.  The pilot would not stay lite. So Shawn came out. He was also very knowlegable the professional.  My heater needed a thermo couple(?).  The part was $35.00 then he charged me $120.00 for one hour plus the $59.00. Which brought my total to $225.00. Then at the end of the service call he said if I filled out a survey I would receive a $50.00 coupon for my next service.  I should have received one from my first service call but Shawn said it probably hadn't been processed yet and that I wouldn't be able to use it but he would check when he got back to the office.  I'm just not sure about the company's pricing. It seems like it should be one price and then you are charged another price.

Now I should receive a $50.00 coupon for rating the service call and a $20.00 coupon for posting a review.  I will see what I get. I would use them again, but I will get a firm price from Jason before any tech comes out.

So we had a large hole in the wall and contacted Viking handyman service. Zac, who without hesitation, responded and was extremely friendly and very informative about how the process would go. When he arrived and fixed the wall, he also covered some minor cracks that had nothing to do with what we contacted him for! Just out of the kindness of his heart! Our experience was quick, easy, affordable and I'll be sure to contact Zac from Viking Handyman service's again in the future! Wonderful experience!