Best Electric Furnace Installation in Louisville KY
HE introduced to self and let me know he was a master plumber. It's always a good feeling when you know it will get done right the first time. He's very thorough with everything he did, make sure it was done properly,and he didn't rush thru it,nor did he take to long was done before I had to pick up the kids. When we got home the kids were thrilled to use the upstairs bathroom.
I recommend him for anybody who is looking
I recommend him for anybody who is looking
1280 3rd Ave, Jasper, IN 47546
Had a water pump go out and needed someone fast. Called at 4pm, there by 8am next day. Couldn't have gotten better service, communication, and quality. Job well done. Thank you.
11101 Electron Dr, Louisville, KY 40299
Warning if you are thinking about buying from Jarboe's heating and cooling do NOT. They give the worst service I have ever experienced. I bought an air conditioner from them last year. It has since stopped working. I have called several times. The first appointment I set the people did not even show up. They finally sent someone days later and I was told they could not help me fix it. They said they would be back and that was over a month ago! I keep trying to call customer service and they wont let me speak to a manager. This is ridiculous! I highly recommend using someone else.
Update:
I have spoken to Nathan Williams and his response is they will be able to service the air conditions on June 25. This will be 2 MONTHS after I made the first call. This is unacceptable since they have told me on multiple occasions that they would be coming out to my home today. They have the nerve to tell me I agreed to the June 25th date which is not true! I have moved my work schedule around in order to be home for the service. The heat index is increasing and now it is becoming unbearable.
Update:
I have a dispute that I opened with the better business bureau I cannot wait to get this resolved. They took $500 from me for a service agreement and they have not been to my house one time. We have scheduled three different appointments and they did not show up any of those times. I've dealt with their customer service Nathan Williams and he kept telling me they always do the right thing yet never came out within three phone calls and always had excuses each time. I called Maeser Plumbing and heat and air they were out the very next night and fixed everything. If you had the same experience with them you can call the BBB at 502-583-6546
New Update: it is 9/9/2020 and I have yet to receive my $500 refund. This is ridiculous! I have never dealt with a more unprofessional business in my life.
Update:
I have spoken to Nathan Williams and his response is they will be able to service the air conditions on June 25. This will be 2 MONTHS after I made the first call. This is unacceptable since they have told me on multiple occasions that they would be coming out to my home today. They have the nerve to tell me I agreed to the June 25th date which is not true! I have moved my work schedule around in order to be home for the service. The heat index is increasing and now it is becoming unbearable.
Update:
I have a dispute that I opened with the better business bureau I cannot wait to get this resolved. They took $500 from me for a service agreement and they have not been to my house one time. We have scheduled three different appointments and they did not show up any of those times. I've dealt with their customer service Nathan Williams and he kept telling me they always do the right thing yet never came out within three phone calls and always had excuses each time. I called Maeser Plumbing and heat and air they were out the very next night and fixed everything. If you had the same experience with them you can call the BBB at 502-583-6546
New Update: it is 9/9/2020 and I have yet to receive my $500 refund. This is ridiculous! I have never dealt with a more unprofessional business in my life.
3258 Ruckriegel Pkwy, Louisville, KY 40299
Plumbing issues are never fun! This is especially true because they often are unexpected and can be a budget breaker. I have utilized Tom Drexler for plumbing emergencies in the past with good results.
Recently, I decided to update a bathroom which was stuck in the 1960's. It had a few repair issues as well. I got a few different estimates, and after considering all the estimates, and evaluating the reputation, reviews and my impression of the overall integrity of each company. I decided to go with Tom Drexler.
Note on integrity-One of the other companies, WestShore is heavily advertised. It is not local and was several thousand more for less components. The sales person completed a Google review on my behalf before leaving my home. I was not informed this was taking place. He only asked me to answer a few questions about his service. He then entered my responses into his tablet. I understand an internal review for quality assurance purposes but I do not trust a posted review that is completed before the project is completed.
Earlier during this sales visit, Google reviews were used as part of tge pitch to me. This is a misleading way to boost the company rating reviews.
Even a no frills remodel can be pricey, but choosing Tom Drexler brought me the comfort and knowledge that they have a long history and are a local company with an excellent reputation. Each employee was friendly, professional, responsive and respectful.
At the completion of my project, I was sent a link to rate the service that I had received. The order for completing the rating was correct and I was happy to note that I was pleased the result and I am happy that I selected this company. I am confident that I would utilize them for any future projects or plumbing issues.
Recently, I decided to update a bathroom which was stuck in the 1960's. It had a few repair issues as well. I got a few different estimates, and after considering all the estimates, and evaluating the reputation, reviews and my impression of the overall integrity of each company. I decided to go with Tom Drexler.
Note on integrity-One of the other companies, WestShore is heavily advertised. It is not local and was several thousand more for less components. The sales person completed a Google review on my behalf before leaving my home. I was not informed this was taking place. He only asked me to answer a few questions about his service. He then entered my responses into his tablet. I understand an internal review for quality assurance purposes but I do not trust a posted review that is completed before the project is completed.
Earlier during this sales visit, Google reviews were used as part of tge pitch to me. This is a misleading way to boost the company rating reviews.
Even a no frills remodel can be pricey, but choosing Tom Drexler brought me the comfort and knowledge that they have a long history and are a local company with an excellent reputation. Each employee was friendly, professional, responsive and respectful.
At the completion of my project, I was sent a link to rate the service that I had received. The order for completing the rating was correct and I was happy to note that I was pleased the result and I am happy that I selected this company. I am confident that I would utilize them for any future projects or plumbing issues.
Louisville, KY 40218
Highly recommend this company for any of your plumbing, cooling and electric needs! Quick, courteous service- We have had the pleasure of having Mike as our technician and he has been beyond helpful and full of knowledge. Again, I would definitely recommend this company.
206 Old Harrods Creek Rd, Bldg 3b, Louisville, KY 40223
The work Zac and his team completed was all very good quality work. I have no complaints there. I do have complaints about the professionalism of the operation. Melissa is wonderful and responsive. However, the first quote we got did not include half of the items we requested -- I even provided a written list when he came for the free estimate. Zac was over 2 hours late to our actual scheduled service day (no call to let us know, only an email...which I do not check or get notifications for every hour), at which point he still did not have any of the materials to complete the jobs and went to the store no less than 5 times during the day. Thank goodness we are charged by the job and not the hour! The man working with Zac, I believe his name is Dave, was a rock star and completed most of the work while Zac was at the store. However, Zac did not effectively communicate to his assistant (wife) the items being quoted after we met the first time. I am extremely detail oriented and did not misspeak about what I wanted done--again, even provided a written list. But when the team came that day to do the work, they told us it would be hundreds more dollars to do what I had originally requested and what we thought we had already been quoted for. This would have affected our decision to hire the team at all if we had known this cost difference. (We asked for the storm door and complete surround and threshold of the door to be replaced. They apparently only quoted us to replace the storm door.)
After all of this and finding a compromise that day that included some additional cost on our end and some loss of what we wanted done, Zac had one more item he needed parts for and said he would come back the next day. Melissa called before they had even pulled away to take our payment and told us he was not available the next day. Fine. We booked for a few days out but he did not show that day, and we did not receive a phone call. When we called a few days later after no response to our email, they said their computers were down (again, fine) and booked us for the next week. This time, the one job was completed on time and of course well.
After all of this and finding a compromise that day that included some additional cost on our end and some loss of what we wanted done, Zac had one more item he needed parts for and said he would come back the next day. Melissa called before they had even pulled away to take our payment and told us he was not available the next day. Fine. We booked for a few days out but he did not show that day, and we did not receive a phone call. When we called a few days later after no response to our email, they said their computers were down (again, fine) and booked us for the next week. This time, the one job was completed on time and of course well.
1220 Morgan Ave, Louisville, KY 40213