Best Commercial Services in Baltimore MD

If you are looking for a company that is reliable, competitively priced, knowledgeable and clean, this is the one. They fixed my plumbing issue and repaired an issue that was left behind by a different plumber. Matt was personable, prompt, and made us feel at ease during his visit during the pandemic.

.Dave is very nice and a man of his word - The price he quoted us for a gas line install back in October was still good in February when we were finally ready to do the work.  Even with some complications with the job Dave and his crew did everything they could with a smile and on time as promised. We had to do some extra things which were out of the scope of DJ&E's responsibility and they helped us find good people to help AND helped those people to get he job done - James, Dave's employee, spent several extra hours making sure things got done correctly and that we were happy - all at no extra charge.  I would recommend Dave, James and their referral contractors to anyone needing work done.

Courtney and Steve King - Feb 2016

Let me put it this way. It's 8 PM last night with 50 degree weather and it's raining that kind of miserable pissing rain that soaks you down slowly but completely. The last thing I'd want to do is stand out in the road snaking a clogged sewer line that's spitting the vilest smelling black water I've ever encountered in my life in my face and blowing specks of human shit all over my head and shirt. This, however, is what Brian Emmel and his brother Matt from T&D Plumbing do for a living. They not only do it, but they do it graciously-- with the kind of professionalism and knowledge that makes you feel totally confident that you have just contracted honest and experienced techs who really know what they're doing. First, they come in and look over the situation like detectives on a murder scene, letting you know exactly what is the cause of the problem, and how they propose to do to correct it. Then they get to work with the best attitude I've ever seen from anyone that's about to dig elbows-deep into what we've all flushed down toilets and let flow freely down our sink and shower drains for years. They let you know the entire time what's going on and how it's progressing. Frankly, it's kind of like if Superman drove a white van and wore boots and Dickies uniforms instead of flying and wearing a mask and cape. I just felt all safe and like everything was gonna be fine standing there feeling admittedly slightly less masculine as these alpha-males dove in head first and solved my problems for me. This isn't the first time I have used T&D Plumbing, and they are my go-to service for all things water related. Their number hangs on the wall in my office and also on my refrigerator door. Their prices have always been extremely fair. These guys are polite, knowledgeable, and get the job done well. What else could you ask for? Don't even call anyone else-- I am not joking when I say that there is no reason to. I remain a very satisfied customer and am truly impressed by them over and over again.

I've been an area homeowner for 40+ years and used several plumbers. Galaxy is by far the best: honest, fair prices, recommend only what you need. Excellent service, show up when they say they will, follow-up as needed. From major (new water heater) to minor (run a water line to a refrigerator) service, Galaxy is the best.

They arrived on a Sunday morning and were fast, reliable, and professional and got the job done right.

I have used Best Mechanical, but never again. They are not reasonable in terms of price, parts have been faulty and I question their workmanship. On the last job, when I called them to fix a leak in a sewer ejector that they installed about 3 years ago, they charged me $275 for about 1/2 hour's time.  I wasn't happy that the apparatus was already leaking, but to charge what equates to $550/hour is outrageous. I contacted an owner to complain about the bill, but was never able to reach him.  I left 3-4 voice messages and I sent an email.  I would not recommend using them.

Very knowledgeable and great price. Would recommend and use again. Had a small leak coming from my cold water line and had it fixed without a problem.

I had a clogged drain and they were fantastic. Not only did they communicate extremely well but called to see if they could come earlier and sent an email picture of the plumber who was coming yo my house. The plumber, Don, was professional and friendly. Not only did he make sure that the bath area was covered so as not to get soiled, he asked to use my disinfectant so he could wipe down everything. It was a great experience considering how messy it could have been.

Allen was amazing today and helped my elderly mother more than he'll ever know.  He began with fixing a toilet that would not flush and the tank wouldn't fill up in a reasonable time. He knew right away what was the problem was and fixed it quickly.  While not part of the reason for his visit, I ask him to check out a sink that was clogged. Without hesitation, he was willing to take care of the matter that turned out to be a larger job then expected.  He eventually fixed the clogged sink of many years and my mother was so  pleased to be able to use the sink like normal. We appreciate Allen's promptness, sane day service, caring nature and politeness to please the customer. Definitely will hire Allen again and refer him to anyone who ever ask us for a plumber.

We need an estimate for outdoor grill gas leak, the plummer stopped by for about 10 minutes, telling us the grill need to be replaced, he charged $123, we said it's too expensive, he threatened us the longer he stay, the more he charge. Very bad experience, better to stay away.

Made an appointment, or so I thought. Plumber never confirmed, only communicated thru Yelp even though I supplied my phone number. Never showed up, never responded to messages. Appt was 11-12, it is now 2:30. Tried to support an independent small business, but epic fail here. Going with bigger company. My time is money too.

In my opinion, this company is the reason plumbers have the worst reputation in the trade industry. I would avoid at all costs.

We had a time and materials contract and yet they refused to provide us with any time sheets or materials receipts. Instead they charged us nearly 30% over the initial estimate, which we informed them prior to the job was to high, and were told it would come down. Without any curve balls on the job, explanation or warning for the inflated costs. When we asked for explanation regarding the increased fees and asked for the time sheets and materials receipts per the contract we were told Bill is non negotiable. Pay us or we will charge additional fees and get our lawyer involved.

In my opinion and that of other plumbers I spoke with after the incident, their actions are not industry standard. I believe they stole from me, my family and my business. I suggest you run away as fast as you can and avoid getting ripped off.

In response to the company's comment. You took advantage of us, a small business. Shame on you. We tried to pay the original, over inflated quote, despite the fact that we supplied additional labor and your estimated permit fees came in $800 lower ALL prior to signing off and you refused. I believe your actions reflect those of unscrupulous thiefs.

Response time was good. Two other plumbers were giving next day as a response time.
Cost was ridiculous at $800 to come out and run a snake for a 90 minute job.
Usually go to Home Depot and do it myself for under $100. Circumstances at the time didn't warrant that.
Although they got the job done effectively would not use again.

We've had them out multiple times to fix sink clogs, leaks, hot water heaters, and they even put in a new waterline for us.  Both the GM and the guys who do the work are extremely professional and make you feel like you're in good hands.  It's a relief to know that I have a plumber I can count on to provide only the service I need at a reasonable price.

Could not recommend more highly.

This company is rip-off.  I called them to come over and unclog my garbage disposal.  The technician unclogged it but then suggested I replace the garbage disposal because the blades of my garbage disposal were getting worn out.  I would have to pay $355 for unclogging the garbage disposal and if I had them replace it with a new one they would charge $655 (but he would  take $75 off with a coupon).  So I paid them $580 to put in a new garbage disposal.  I am sure this was way too much for a new garbage disposal but to make matters worse, he used some of the parts to the old garbage disposal.  He did not replace the sink flange, the gasket, the backup flange, the mounting ring and maybe the snap ring.  These are important elements of the garbage disposal.  They should have been replaced because they come with the new garbage disposal.  Too late, I checked with the Better Business Bureau website and found out this business has had 495 complaints in the last three years and 177 so far this year, 2020.

This company is a big scam. I should not have trusted Jeffrey Muncey and the owner. I paid for a project that was not completed.

Jeff  Muncey locked my property and ran away with the keys without completing the project. I had to buy a new lock and pay a locksmith for a new installation.  I paid upfront $750 to Valley View Handyman Services for nothing. They are not responding to phone calls or texts. This was a total nightmare but I'll make sure that justice will be served.

I have more details but hope this summary warns others so they can avoid similar cons.

No stars is more like it. This was the worst plumbing experience we have ever had and to top it off Ben Franklin plumbing DID NOT CARE!!  We discovered a leak  in our basement at 2pm Monday. We called Ben Franklin Plumbing about 30 minutes later. Their call center said that they could fit us in the next day but could not give us a time.  We agreed and my wife took Tuesday off to wait for the plumber.  Tuesday morning my wife called to confirm that someone would be coming to the house and they said YES but could not give any time of their arrival.  At 3:45, after being home all day, they called to say that they could not make it. WHAT??  Took all day to say they could not make it?  They never showed and we had to call another plumber to make it out tonight.  NEVER EVER use them. No need and they cost my wife a day of work to boot.