Roto-Rooter Plumbing & Water Cleanup

The process of connecting our house to the county sewer line was could have turned into a nightmare, but the hindrances and regulations
put up by WSSC were professionally and superbly handled by Roto Rooter. From beginning to end, Jay Glazer took over the project and skillfully guided the process along until Roto Rooter was ready to take over where WSSC ended theirs.Then, Don Smith and his assistant Andrew took over and finished the job.
From start to finish, Roto Rooter was in charge and kept me informed of their progress every step of the way. Their price was also very competitive. I would definitely use them again and can recommend their work. If possible, try to use this office and get the folks that helped us to much.

Buyer beware of this company!  I had a clogged kitchen sink that was that required a snake job to unclog it.  Roto-Rooter sent a plumber by who assessed the issue and asked for a flat rate of 620$ !  I told him that is way to much and he immediately said he could give a discount and the price instantly changed to 350$.  I said no and he left.  He then came back 5 minutes later saying he could do the job for 250$.  I was just put off at this point and went with much cheaper options.   Buyer beware of the ever changing price!

This company is rip-off.  I called them to come over and unclog my garbage disposal.  The technician unclogged it but then suggested I replace the garbage disposal because the blades of my garbage disposal were getting worn out.  I would have to pay $355 for unclogging the garbage disposal and if I had them replace it with a new one they would charge $655 (but he would  take $75 off with a coupon).  So I paid them $580 to put in a new garbage disposal.  I am sure this was way too much for a new garbage disposal but to make matters worse, he used some of the parts to the old garbage disposal.  He did not replace the sink flange, the gasket, the backup flange, the mounting ring and maybe the snap ring.  These are important elements of the garbage disposal.  They should have been replaced because they come with the new garbage disposal.  Too late, I checked with the Better Business Bureau website and found out this business has had 495 complaints in the last three years and 177 so far this year, 2020.