Best Backflow Services in Baltimore MD

Great quick service even during weekends. A technician was really professional and friendly.

I have used this company twice in the last several months. Mike was great to deal with and always followed up. Kenny has done the work both times for me. Very professional, courteous and leaves clean work area.  Arrived at designated time and did a fantastic job. Up front pricing. Would recommend !!!

Very happy with the guys!

Being a new family-owned company, these guys are hungry for new business and it shows. Responsive, professional, and with a price that blew the bigger guys away. The two guys (owner and his brother) were out the next day after I decided on them, timing which was critical with water all over the basement floor and carpet.

When we ripped up the carpet and found out there was an easier less costly solution, they had no problem going with the MUCH cheaper solution, which shows their honesty and honor.

Big thumbs up. I recommend them without hesitation.

Anthony responded to me communicated with me the whole time to coordinate the best times the work was done professionally pricing is very fair I highly recommend this business.

They were really easy to schedule with they came in did a great job it was quick and hassle free... duct cleaning seems like one of those things you dont think about but it is so essential to get done

Mike is great! We bought a new house recently that came with a home warranty and the warranty company sent him out when we needed some repairs done. We've already had Mike come back out for another home improvement project and each time he's been kind, professional, and helpful. I also really appreciate that he's willing to give me a 10-15 minute heads up before he arrives so that I can put my dog away.
I also appreciate that he's always wearing his mask completely covering his nose and mouth! We've had a few different people in the house for various different projects and some we've had to remind them to please wear their masks/wear them properly.
I'd highly recommend Mike for any of your plumbing needs!

I certainly wasn't happy to find out that my water line broke. And when I found out that my plumbing issue (polybutylene line) was not covered by my home warranty , I was even less happy. The company who came out to check out my issue initially quoted me a price that made me cringe. They gave me a price range which included a lower estimate for the less invasive and a 2000 higher quote if they were not able to pull my line. He told me that the concrete repair was not included and they could provide me with a quote to another company who would be able to do that work. No bueno :-( I decided to call around for other estimates and saw 5 star plumbing on Here. The reviews were great and when I called (after hours), the receptionist was able to make me an appt for the next day. A few others companies that I called either were trying to sell me things (without even coming out) or didn't call right away.

When Chris came out, he quoted a price that was 2 thousand less than the original company and included more. He reassured me that they do thousands of the repairs yearly and he was certain they could fix my waterline without ripping up my driveway. And it included a concrete patch repair .  I booked him right away.

The crew came out 2 days later and spent much of he day fixing my line. They did a great job! I will definetly recommend them to anyone in need of plumbing work (hopefully I never need it again though!)

So I don't usually leave reviews but I need to put this out there, first I was told it would be $39 if he had to pull any tools of the truck which he didn't but charged me anyway. Second I felt rushed when I was told what the problem was because he was trying to go skydiving. If you had plans you didn't have to come especially after giving me a window for 11-1pm so I had to stay in the house all morning waiting not cool.

I had called W H Winegar for an estimate on a new hot water heater, as well as for resolution of a drainage issue I was having. Terry was communicative and on-time, and was professional and friendly as we talked through the issues.

The crawl space with the water heater is a tight squeeze, and I was sure that we would need to remove the major heating duct to get the work done (and pay more to make it happen.) Terry looked carefully at the space and proposed that it could be done with some creativity, and that the duct would not need to be removed. When his team showed up to do the work, they were indeed able to get the new water heater in and the old one out without any more work than was expected. They were also friendly and professional and communicated well throughout the installation.

As to the drainage issue, Terry's diagnosis was different than mine, and while he felt his team could handle it, he recommended that I first call the city to evaluate the sewer drain, as it may be their responsibility and I could potentially have it done without any cost to me. He was exactly right, both in the diagnosis and that the city could take care of it, and we had it resolved later that day. It would have been easy to charge me for the work without saying a thing, so the fact that he recommended a resolution that was cost-free to me was greatly appreciated.

Good plumbers are hard to find, and ones that are professional and courteous are even harder. Terry and his team were great in all respects, and while I hope not to need a plumber for some time, I'll certainly call them again when I do!

I contacted North River Plumbing with an issue with my shower cartridge (part of the handle assembly) that was somewhat urgent. They took my call at 6:30 AM on a Sunday which was a relief as other plumbers I tried to contact did not answer. He said he could take care of it right away. Although I decided to try another method myself before they were scheduled to arrive and didn't end up using North River's services, I was grateful for their taking my call and following up with me while I was fixing the problem. I will likely use them if I come across a plumbing problem that I can't fix.

Our new renters called one day to say that water was leaking from the bathtub overflow drain downstairs and through the vent.   Since we live about an hour away I looked online to find several plumbers to call.  Several never responded or had full mailboxes (one hasn't called back even though it's been over 24 hours).   Chesapeake was willing to send someone out but when I started asking about the details of what the problem likely was, one of the staff explained the process, which sounded rather simple.  I asked if this could be a do it yourself project and she responded yes (if you are handy).  I really appreciated that they didn't steer me towards business to gain profit.   So far we did try our own fix by replacing the gasket, and it seems to be working.   If not, then I've reached my limit if what I personally would do without a plumber and will call them, as I appreciated their honesty before.   I give 4 stars based on their helpful conversation - though I've not yet had anything serviced by them.

While the plumber was on time and was wearing a mask I was charged almost $700 to snake my front lawn drain.  While that was discouraging, if it had worked I would have been okay with it.  As soon as the plumber left I flushed the toilet and it overflowed all over the bathroom floor.  I had to call another plumber in to snake it and after he did it, it worked fine. When I called Catons to complain they said since the second plumber did the work on my drain in the first place (they did - years ago) they were not responsible.  How can you not be responsible for snaking a drain incorrectly, charging huge amounts of money, have the toilet overflow as soon as the plumber leaves and not even offer a refund of sorts? I paid to have a drain snaked and  that was never done correctly and I had to pay the price out of my pocket and by cleaning up a bathroom mess.

We have been a Robertson customer for 20 years and have always found them responsible.  Unfortunately that changed this year.  We have a crack in a wall hung toilet so we called them.  They sent some one out the same day to measure and assess.  That was 3 weeks ago.  Since then, despite three follow up calls, we have heard NOTHING, not even we can't find a replacement.  Very disappointing.

This company came out promptly to collect their dispatch fee of $69.  They informed me that there was no leak in the plumbing system.  However, after checking with the tenant there was a leak  in the bathroom sink.  I was told there was no leak but the tenant continued to complain about a leak in the bathroom sink.  

When I called them back to get them to come back out.  They told me that they would and gave me a time window but did not show up.  I called them on Monday and they again said they would call me back but did not.  When I called to follow-up they would not answer the phone and even answered and hung up the phone.  

What kind of business is this??  A ghetto, unprofessional and cheesy business!!

Ray Traver and Heather Kole are scammers!  They claim to be a large, local, family-owned plumbing business with more than 10 years of experience.  I truly believe the company is solely Ray and Heather.  He lures you in with a low quote, then goes up on the quote.  You request a contract and they give you the run around claiming that it was sent to your email which it clearly wasn't.  We paid the initial deposit by bank card and they added $93 to the charge.  That should have been the first sign of trouble.  He did the work (used 3 pipes when code is 4, did not supply enough gravel to support the pipes, etc).  He reduced the final price due to only replacing 20' of pipes rather than the contracted 60' of pipes.  We authorized a final agreed upon payment of $1,000 and $2,400 was charged (yes, he stole $1,400).  We've called this so-called 24 hour plumber at least 3 times over the past 3 days and they won't answer our calls or return them.  His work was to be guaranteed for 3 years but at this point that is also out of the window.  After stealing our money, and not answering our call----he isn't returning nor would we want him to.

I thought they would be a reliabe HVAC contractor but was not. When I called I was told there would be a $75.00 charge to come out. OK but when the repairman wrote up the bill it was $150.00 because I had 2 units that needed work The one unit needed some low voltage wires wires reconnected. It took less than 5 minutes. The other unit needed a contacter relay  replaced on the outside unit. when I was presented with the bill, I was charged  $208.00 fer a contactor I could get online for less than $50.00. Total bill 433.00
 But that is  not all. 6 weeks later the outside unit he replaced the contacter on stopped running. I called them.They came the next day. Same tech, Joshua.
When he arrived , he removed the thermostat from the wall and tried to convinced me the thermostat was no good. I had another thermostat on a shelf near the thermostat mound. (the exact same thermostat) I handed it to him and he put it on the mount. This took less than 3 minutes.
 When he presented the bill it was for $225.00. I had done several tests to see weather the thermostat was working before he arrived and after he left I re-hooked up the other thermostat. There was nothing wrong with it.