Chesapeake Plumbing

Chesapeake Plumbing is the BEST! Joe was on time and excellent service.  Joe is a wonderful plumber.  He explains the issue he finds and what needs to be done to fix it.  He is thorough, kind, honest and knowledgeable.  We live in a house that was built in the 1950's.  Many items are original.  He has taken care of different  plumbing issues 2 separate times.  Each time we have been very pleased. I HIGHLY recommend this company and Joe!

I called Chesapeake Plumbing due to a clogging problem another company could not effectively fix. Easy to schedule and came right on time at the early end of the scheduled window. The technician discussed the problem with me before bringing in his equipment. We talked about the problem, the price, and the limits on what he could do -- he even suggested finding out if the previous company provided a warranty and might come back out for free.

The results are actually great. The drain works better than at any point since I have been in the house -- almost 13 years. I down-graded a little bit because it was expensive (more than other places I have used). But I am happy the result.

Had to call Chesapeake Plumbing because I had an issue with a different company that had previously come out to look at my problem with toilet leaking down into basement and created mold. Chesapeake plumbing came out same day that I called, were extremely friendly, found out that there was a much bigger issue than we originally thought (and I was so glad because I would have right back in the same boat if not) and they fixed the problem and were on their way. I was so impressed by how courteous and prompt they were. Even calling me to tell me they were on the way to the house.
I would definitely use them again.

Did an excellent job.  They were running late and still came after 5 o'clock .  Repair of toilet valve.

Chesapeake Plumbing came to.my house today to snake the drain in my kitchen.  The plumber busted my pipes. He had to bring in another plumber to help him fix the pipes. Then charged me labor for 2 plumbers for the tune of over $600. Totally unacceptable. Would give zero stars if I can.

If there was a way to title of my review, I would call it: The robbery in in the daylight or the laziest plumber we ever hired
Never wrote any reviews. But this was such a bad experience that I would like other people in my area to be aware. We decided to use them since they are local company in Pasadena and we live in the area. I placed work order for the day after Thanksgiving for plumber to come out and replace the kitchen faucet. The plumber John came out in timely manner and walked straight into the kitchen and announced within 5 seconds that the faucet we bought is not going to fit in place of my old one.
Okay, I bought the wrong faucet. My mistake. I offered the plumber to run to Home depot which is 2 minutes from my house and grab another faucet so he can put it in. John told us to order faucet from online stores. Then he kept talking and talking for 30 minutes about the wrong faucet that we bought. We asked him to fix at least the little drip from the old faucet, to which he replied that this will cost more than the old faucet (to replace a worn out washer on the faucet?). I thought he just gonna leave. But he went to his truck and spent another 5 minutes to write us a receipt of $135. For what????????? I called the company and they said they will charge me again at least $120 to come out. WOW.
The plumber John did not do anything. If this was honest and decent company, he would have told me upfront that he has to charge me and offered me option to run to Home depot and exchange the faucet since I am already paying for the 1 hour of work anyways. Instead he chose to spend 30 minutes telling me to order a faucet online, spent 5 minutes writing receipt and left bunch of dirt from his boots on my carpet.

Did a great job diagnosing our water pressure problem. Plumber definitely knew his stuff and fixed the issue quickly and efficiently. Great service and very professional.  Service was on 10/6/16 in Arnold MD.

Chesapeake Plumbing is a dishonest company. I have had a leak in my bathroom and before I chose to hire them I tried to properly vet them. I told them about my leak and asked if they did drywall repair. I told them that the cabinets needs be removed to see the plumbing. I specifically asked will I get a complete job to get this done, I was assured that I would. After there installer was already there for an hour he calls me to discuss the project and then I find out that they don't do caulking or drywall repairs. I said I asked for a complete job, it's fine that your company doesn't do it but why say that you do to get a job? Be honest in the first place because I wouldn't have hired them. He suggested that I replace the wax ring and tighten the shower arm, they did that and left. That did not work and I still have a leak. They are saying it may be the caulking. They did not remove the cabinet to check the pipes for leaks. Now they are charging me almost $300 to replace a wax ring and tighten shower arm without fixing my problem. I talked to the owner to tell him my concerns and told him my vetting procedure. He flat out called me a liar and accused me of trying to get out of paying my bill and threaten to call the health department. If they did not lie to me in the first place and promising me a complete job I would have gotten someone else. Do not trust these people they will lie to get a job!

These guys know what they are doing. They figured out what was wrong quickly, they fixed it without any hassles, they showed up when they said they would, and they didn't leave any mess behind. They gave me advice about a simple fix on another issue that I could do myself that another contractor said would be hundreds of dollars. I would contact them again not just for repairs but also for an opinion.

Worst contractor ever. They were caught sleeping on the job and the quality of installation is very poor.  Each of my toilets are installed a different distance from the wall, and the ones that are too far away all leak. I have to have most of the shower diverters reinstalled (and have to redo the tile around them) because they were put in improperly. They left one of my tubs leaking due to poor installation and refused to come fix it.

Stay away from them if you want the job done right.

Our new renters called one day to say that water was leaking from the bathtub overflow drain downstairs and through the vent.   Since we live about an hour away I looked online to find several plumbers to call.  Several never responded or had full mailboxes (one hasn't called back even though it's been over 24 hours).   Chesapeake was willing to send someone out but when I started asking about the details of what the problem likely was, one of the staff explained the process, which sounded rather simple.  I asked if this could be a do it yourself project and she responded yes (if you are handy).  I really appreciated that they didn't steer me towards business to gain profit.   So far we did try our own fix by replacing the gasket, and it seems to be working.   If not, then I've reached my limit if what I personally would do without a plumber and will call them, as I appreciated their honesty before.   I give 4 stars based on their helpful conversation - though I've not yet had anything serviced by them.