Best Water Heater Repair in Lexington KY

Used them for emergencies and non-emergencies, only company i'll use!! Great value for the price, straight forward about everything, and leaves the space clean! Highly recommend!!

Exceptional service, professionalism and very honest! I called Profetick Plumbing to have my sewage ejector pump replaced because it had stopped working. Buzz was at my house within hours of calling, even though they were booked solid that day. We recently bought this house so we didn't know how old the pump was, but he was able to look up the age and fixed it for a lot less than it would have cost to buy a new one. I will use Profetick Plumbing for all of my future plumbing needs!

Excellent service!! Justin was professional and respectful. Completed the task with care, explained, and answered questions. Made sure to tidy up when he was done.  I will definitely use this company again and refer to friends & family.

My regular plumber was busy so he recommended JP. He came out quick and installed a water heater, however we paid for him to do the inspection of it, sticker it, etc, and he didn't. We have tried calling him over 10x since January, with no one answering or responding to messages. Apparently they're only interested in the big stuff. I'll just wait for my regular plumber from now on.

The owner, Ron Derington, is extremely honest, knowledgeable and proficient. You won't regret hiring them at all. What a great job. I can't say enough good things about the company!

This company performed a repair for me about 3-4 weeks ago and I found them to do satisfactory work. However, I am disappointed that they mark up their supplies SO MUCH. For instance, I needed a ten foot 1-1/2 inch PVC pipe which a retail customer could purchase for $7.00 at Lowe's, but likely this plumbing company can buy it for less. This company marked this item up OVER 600 PERCENT of what I could purchase it for, to FIFTY DOLLARS! I would expect a modest markup, maybe 25%, when I am also paying for a service call ($50) AND labor ($90 per hour for one person or understandably more for two persons). Maybe this high percentage markup is common in the plumbing industry but I am not happy about it and I will need to try a different plumbing company next time. I felt this company was NOT A-OK and deserved 2.5 stars instead of 3. But I felt that a 2 rating would be unfair to them. Hopefully this review will convince them to reduce their markup percentages and help make them a better company. Thank you.

This company is amazing! Jason was the best!!! Not only are they very affordable, but I had a sink install where the faucet I bought didn't have all the parts and my countertop had a hole that was a little too small for the sink I bought. They not only waited outside while I went to buy another faucet and waited while I had a handy man come fix the countertop but they were extremely patient and wonderful to work with. You should go to them for every plumbing need you may have!!!

Rick arrived, evaluated, and fixed the situation with my dishwasher.  He does charge for 2 hours so have things for him to do while he is there.  He is polite and very easy to work with.  I recommend him.

Incredible staff and company. They came out for a leak in my main water line. Gave me a very fair estimate. So fair I called off the other plumbers I was going to get a quote from.
They showed up the next day ready to work. Josh was so polite and took pride in his work. If I ever need a plumber again I will be calling them with no hesitation.
All the work was completed and very well. I can not compliment them enough.

These were the most qualified and experienced guys in town back when we had our Geothermal put in by Arronco and boy are we glad we chose them. They are prompt, professional, tidy and very friendly.

If there were 0 stars to give to this business, I would. I contacted them and scheduled repairs in my home on Saturday from the 4-8 pm window. They confirmed, but never showed up and didn't give me any notice. Not only I wasted my Saturday afternoon, but my big problem with the leak still exists and I now need to chase new plumber on Sunday.

they charged my senior and veteran parents $1680 to replace and install a gas water heater!!!! it only cost 500 at Lowe's. when we called to discuss why it cost 1100 installation,  they wouldn't give an answer other than saying it was a flat rate. not only that,  the service man had them write a check out to himself!!!! when I called the company to find out what was up with that, they said it was fine. THIS PLACE IS A RIP OFF AND TAKES ADVANTAGE OF ELDERLY PEOPLE!!! DO NOT USE THEM