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Tom Sondergeld Plumbing

Tom Sondergeld Plumbing

Plumbing Service
143-C Arnold Dr, Shepherdsville, KY 40165

Description


Tom Sondergeld Plumbing provides cleaning, repair, & replacement for drains, sewers, water lines, water heaters, & more as well as plumbing maintenance services. Serving Louisville, KY & surrounding areas.

HISTORY


Established in 1999.
With over 20 years of experience and providing reliable, quality work has earned us the reputation as the best plumbing service in the Louisville, KY area. Call today for to schedule service or get a free estimate!

Reviews


Jeanna P.
Jeanna P.
10/06/2022 12:00:00 SA
They were awesome all the way around! We needed plumbing moved to remove a wall. They were fast, reliable, and courteous. I couldn't of asked for more.

Catherine K.
Catherine K.
3/24/2019
Just came on here to say that the technician Kyle is amazing. Super helpful, knowledgeable and extremely friendly!

Stephen S.
Stephen S.
06/12/2016 12:00:00 SA
This company performed a repair for me about 3-4 weeks ago and I found them to do satisfactory work. However, I am disappointed that they mark up their supplies SO MUCH. For instance, I needed a ten foot 1-1/2 inch PVC pipe which a retail customer could purchase for $7.00 at Lowe's, but likely this plumbing company can buy it for less. This company marked this item up OVER 600 PERCENT of what I could purchase it for, to FIFTY DOLLARS! I would expect a modest markup, maybe 25%, when I am also paying for a service call ($50) AND labor ($90 per hour for one person or understandably more for two persons). Maybe this high percentage markup is common in the plumbing industry but I am not happy about it and I will need to try a different plumbing company next time. I felt this company was NOT A-OK and deserved 2.5 stars instead of 3. But I felt that a 2 rating would be unfair to them. Hopefully this review will convince them to reduce their markup percentages and help make them a better company. Thank you.

Ben M.
Ben M.
3/16/2016
These folks are fantastic!!! The lady answering the phones is focused and gets you to who you need to take care of whatever you have going on. AND of course they solved my problem promptly keeping me out of deep water.

Mike M.
Mike M.
11/22/2016
UPDATE:  Once they saw the multiple reviews I put online I was contacted and they gave me a full refund!  It is fantastic to see such pride in their business to reach out, gather the details, and give a full refund. Very professional, once the owner listened to my valid complaint it was not even a negotiation. For the fact the owner reached out to me directly I have to give this business 5 stars, hopefully this was a one off situation.

Horrible. Do not use this company. They came in, charged $150, and didn't get to the root cause of the reason I got a water bill that was $250 for one month. Literally they came in and did absolutely nothing except take my sink apart only to tell me the whole thing needed to be replaced. Enter a new company that came in today, got to the root cause of my issue after being very thorough in analyzing my home. They even got parts ordered to fix my sink rather than replace it.

Victoria C.
Victoria C.
3/22/2023
I would definitely recommend this company. They were very professional and courteous. A job well done!

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Hours



Mon 8:00 AM - 5:00 PM

Tue 8:00 AM - 5:00 PM

Wed 8:00 AM - 5:00 PM

Thu 8:00 AM - 5:00 PM

Fri 8:00 AM - 5:00 PM

Sat Closed

Sun Closed

Location


All Trade Services location

Manager


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