Description
We specialize in servicing and installing geothermal heat pumps, high-efficiency heating and air conditioning, and plumbing. We are family-owned and operated since 1984.
HISTORY
Established in 1984.
Arronco Comfort Air is a locally owned and operated family business. We are proud of our A+ rating with the BBB and super service awards from Angies List. We are a member of the Northern Kentucky Chamber of Commerce, the National Association of Home Builders and the Cincinnati Better Business Bureau.
ABOUT BUSINESS OWNER
Master HVAC Contractor, President of Arronco Comfort Air Inc., A KY based Corporation that services NKY/Greater Cincinnati, Lexington and Louisvile, KY markets. Arronco is a national leader in design and installation of complete geothermal systems in residential and light commercial buildings with in house geothermal drilling and loop services. We became leaders in the markets we serve through strong customer service, top quality designs and installations and forming strong partnerships with our customers. We work with homeowners to lower utility cost, providing them with a very strong return on their investment. Arronco is also a national leader in building science and home performance contracting employing several HERS raters (certified through RESNET) and Building Analyst certified through BPI. (Building Performance Institute) We are also NATE certified.
SERVICES
Heater Repair, A/C Installation, Air Duct Installation, Ductless A/C Services, Electric Furnace Repair, Faucet Repair, Gas Furnace Installation, Gas Line Services, Water Heater Leak Repair, Pipe Repair, Sink Repair, Water Filter Services, Water Heater Repair, Emergency Services, A/C Repair, Drain Cleaning, Electric Furnace Installation, Faucet Installation, Garbage Disposal Repair, Gas Furnace Repair, Heater Installation, Pipe Installation, Sewer Services, Toilet Repair, Water Heater Installation, , ,
Reviews
Lori S.
07/06/2020 12:00:00 SA
They fixed our AC in 2 days! Very prompt and friendly technicians! Joyce in the office is a gem! They were all very honest, which is very important, especially since we dealt with a dishonest company before calling Arronco. I highly recommend Arronco for all of your AC & Heating needs. Keep up the good work, and thank you!
So far they have been to my cabin in Willisburg 3 times, once to install a heat pump and twice to repair another expert's mistakes. They are now working on getting the thermostat so that it does not run basically all the time and not heat the place well. Set on 72 and temp
66. I have been told by Chris a few days ago the stat should have a setting for emergency heat.
The reason this is not a 5 star review is the advertisement stating 24/7. First, contacted the day after service that the heat was still not running properly. The fellow (Jake?) called me back to say he had reached out to sevicemen but none had returned his call. This was Saturday. The problem would be dealt with, apparently, the first of the week.
I called today, Sunday, to give them further information and got an answering service, who obviously knew nothing about what I was saying, but would give them the message.
I'm not sure these two incidents truly represent 24/7 service. You can contact the company, but I think service on the problem is implied when 24/7 is advertised.
I'll be happy to edit my review when the heat problem is ironed out.
Stay away. I have a geothermal installed by this company. I have a service contract and they have the worst service in the world. They have 1 guy working all of Kentucky this Sunday. They said they might call me back to schedule something on Monday, but don't count on them being out for n Monday either. The guy has back to back calls till midnight and doesn't care if you get serviced or not. Their service is worthless and they can't service what they have sold let alone do more work. Get a service plan from anywhere else and don't use these guys.... ever.
I was completely satisfied with my semi-annual maintenance visit for our geothermal system, as I have been ever since Arronco installed it 6 years ago. The technician gave me a heads-up phone call an hour before he arrived. He knew to bring new filters into the house with him, even though it was his first time here. He was courteous, pleasant, and focused on his work. The job took 1 hr. He reviewed his findings with me before he left.
These were the most qualified and experienced guys in town back when we had our Geothermal put in by Arronco and boy are we glad we chose them. They are prompt, professional, tidy and very friendly.
Arronco charged me $367 dollars to fix a $30 dollar part. I called main office to get explanation and representative was rude. She asked me if I wanted to spend $99 dollars more to have someone come to my house and have the part removed. Should have done more research in choosing repair company
We have used Arroco Comfort Air, Inc. for over 20 years. Their preventive maintenance program keeps our HVAC system running in top condition and, more importantly, extends its life. Their service technicians are always professional, personable, and competent. The office staff is friendly and courteous and works with us to arrange appointments at days and times that are convenient for us. We are also very pleased with the products we have purchased from them. Their energy efficient furnaces have saved us literally thousands of dollars in energy costs throughout the years, and their Aprilaire whole-home humidifier keeps our home at just the right humidity levels throughout the year, eliminating completely that winter dryness that is so uncomfortable. Therefore, if you want expert service and great products at competitive prices, look no further that Arronco Comfort Air, Inc.
Stephen P.
03/03/2016 12:00:00 SA
We have a geothermal system and a heat pump in another part of the house, both installed by Arronco. Overall, the geothermal system has worked efficiently, however we have had many issues with installation and service. Due to improper installation, our 2nd floor was flooded requiring drying, mold remediation, replacement of ceilings, etc. To Arronco's credit, they paid for all the repairs. On the heat pump, we've had Arronco service it repeatedly due to issues with balancing the temperature and failure of components.
Couldn't have been happier with the service I received on my Hybrid hot water heater. The consultation was straightforward and clearly laid out my options. They were able to get my installation scheduled very quickly and so far I'm very happy with results.
Arronco had the best price of several quotes that I've received and I have to say the service I've received so far has been very professional and very efficient. The team even helped me complete the paperwork to get my rebate for Duke Energy and made me aware of the Federal Tax credit my unit entitles me to.
I highly recommend Arronco!
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