Best Septic System Cleaning in Bakersfield CA

I recently had to call for service and was grateful when Savannah showed up within the hour, and quickly fixed the problem. She was absolutely professional and friendly. She triple checked that everything was working. Great work ethic! I'm completely satisfied with the service. She's a bad A double snakes!

You can count on Liberty Plumbing to provide the best service. Alex came out pumped both sides of my septic tank and did the job right. I wish I had known sooner because I was ripped off by a previous company. If you want good quality service at an affordable price call Liberty plumbing. I cannot say thank you enough to Alex!

The service was good. We called them out for 3 slow drains. The technician had the issue fixed in less than 15 minutes. He told me that they weren't even clogged pipes, just some stuff caught on the drain plugs themselves that built up over time. Then we got the bill. They charged us $159 for that 15 minutes. Even if we throw in drive time that is over $300 per hour. When I called to bring this issue to their attention, they did not wish to help. The young lady was polite but informed me that according to her owner, for drains they charge a flat rate, regardless of how much actual work goes into it.

Flat rates make things easy but I would humbly recommend a pricing system that reflects the amount of work that is being done.

In summary, I would not recommend Thomas for anything related to slow or clogged drains. They might be good for larger jobs as their hourly rate ($80 per hour) seems competitive and they are nice people. But stay away from their flat rate services. Those seem like a money grab to me.

We called Arron after getting an estimate from another plumber where they said they would need to cut through the wall to do the repair. Arron was able to come out and fix the problem for half the price without needing to break through the wall. He responded quickly and worked around my schedule. I recommend Arron and will use again.

We called to request a quote for re-piping our house from HPS. When the guy showed up, he couldn't even be bothered to look at the bathrooms or the kitchen or anything else. He gave us a general quote of $10K to $12k. Really?! That's almost twice the other quotes we got. I don't know what kind of work they do but he was unfriendly and unprofessional. I guess they're too busy.

First time out it was 286 dollars to replace rusted bolts and seal for toilet. Home just built in 2013. This was in July of 16 I believe. (Dispatcher told me that and also that I still had warranty till July 2018) I was at work when plumber contacted me and informed me that builder used less quality materials. (In 2016) It's in the kids hallway restroom so I Authorized the repair. Got home from work and was satisfied. Two weeks ago (2018)I call them back out to inspect the bolts because they are rusted again. I used to work there so I am familiar with the two year warranty. Plumber showed up at my door with no tool bag and just a phone in his hand. Walked straight to the hallway restroom. Took pictures and walks out with not one word. Comes back and tells me it will be 286 dollars to complete the repairs. Astonished, I do my best to maintain my composure while I do my best to explain the whole scenario. Plumber doesn't want to hear it. So I ask to speak to a manager. George. I hear him say what's he want to speak to me for it's not under warranty. So I attempt to explain to him that his plumber is trying to charge me for the exact same repair that was made their last visit. His says oh let me look into it. I'll have my guy take some pictures. So the plumber back in my home taking pictures again. Even though he just took them. Plumber walks out to his van. Sits there for a while, comes back and tells me yeah it's not covered under warranty. In disbelief at what is transpiring right in front of me (the unprofessionalism-my words can not express the reality of how all this was taking place) I attempt to call the office and speak with one person then she hands me over to Jessica. As I am explaining the situation to Jessica the plumber comes up to me and says hey they want me to leave I just gotta go. I'm leaving. I ask him for something in writing which he does not give me? Jessica informs me that she will look into it. I ask her to please contact my wife with the outcome because I just couldn't believe the unprofessionalism I was just met with. She says okay. My wife gets home and I asked her the outcome. She says the plumber says we need a 900 dollar repair. (How did the cost of repair now change from 286 to 900?) At that point I was at a lost for words. Keep in mind I used to work for this company, so I text the owner and inform him that - I now know how his customers feel at the end of the day. His response to me was if I want it done right it is going to cost 900 dollars. But he does not understand at this point everything that transpired. It's not his fault. If I were still his technician I would hope that he would defend me the same way so I get it. But this time Sir, you are and were wrong to dismiss your customer, especially when your plumber represented your establishment so poorly. Honestly I don't know what I expected when they came out. All I know is I spoke with the office and they told me it would be under warranty-when I initially called in to inquire about the whole scenario. They could have a plumber out that same day. The dispatcher said. So I agreed to the appointment. Honestly, my wife just wanted it repaired so I thought might as well see if it's still under warranty, if not it's not no big deal. It was just so odd that the cost he wanted to charge me was the exact same number I had paid. The plumber kept telling me we don't warranty bolts, which I get but if that is the only reason I called them out for in 2016 then what did I pay them for. The seal the plumber probably didn't even change it in 2016 because he told me he needed to pretty much charge me for that repair to get the bolts in-my house at the time was not even 3 years old. He said the builder just used cheap material. It made total sense. Who is their that hasn't purchased a new home to find the builder tools short cut somewhere. This was the only reason we called them in 2016. Just the bolts were rusted. It was weird. No they are rusted again. But per the plumber they don't warranty bolts - ITheir motto is good old fashioned integrity with today's technology. Unfortunately that was not the case this day. So as a consumer you decide if you would like to be the next one writing this post. I normally don't do reviews but with this being the worst customer experience of my entire life, I felt I just had to let it out to truly let it go. Maybe your experience won't be as bad as mine. Or at least I hope not. God Bless.