Gundlach's Plumbing Heating & Air Conditioning

Very expensive with attitude. I have utilized Gundlach's for years. I have let them off the hook on a few occasions, like the time when I was charged hundreds of dollars to replace a starting capacitor...yeah. The bottom line is that when I did not feel that the cost of a leak test costing hundreds of dollars would not be deducted from any repair work, as is there service call fee, our repairman scrunched his face, became short with his customer service face and frankly I could not wait to pay him to get him and Gundlach's off my property and out of my life. I shall happily go elsewhere....

I reached out to Gundlach because they did some HVAC work for my parents and my parents said the work was not perfect but better than another company that they had gone with previously.

I gave a second star because Henry who came out and looked everything over for me was incredibly polite, thorough, and informative. He explained everything to me and made sure I understood and provided me with a clear quote that itemized everything very well.

That being said I can't help but be completely confused with the pricing of this company. I requested a quote for a new central AC unit and any other duct work that might be needed. After everything was checked out it was recommended I get the new unit, had new insulation done, add one more duct run to the other side of my living room, and repair the ducting in my kitchen and remove the non-functional swamp cooler from the roof. The total quote for a 1 day project came out to over $20,000...holy crap batman.

I had another company come out and give me a quote for the exact same work minus the new duct run. They did all the exact same work for under $13,000 and didn't charge me a dime for the swam cooler removal (Gundlach wanted $900 for that.) I got a better unit than Gundlach offered me, the new one I got is a 2-speed, the 2-speed option from Gundlach was an additional $1,000 on top of the original quote.

Henry is a great salesman and seems to be an honest guy but I cannot understand where Gundlach's prices come from and why they are so insanely high. Their financing also came in a 6% for the duration of the loan, I got 0% from the company I ended up going with. Just too expensive for what is being done in my opinion.

Wow! Came same day I called in 105 degree weather and AC was broken. Called another reputable company who had a 5 day wait which was unacceptable. I was prepared for the worst and would have believed just about anything they told me as I've had problems in the past. I also thought I would have an enormous cost, but the technician was as honest and fair as they come! Gundlach showed up and fixed the problem in less than 45 minutes and the charge was only 50$! Integrity and professionalism , this place gets my Highest recommendation!! The office staff is excellent and nice too!

I used to use the Homeowners insurance which provided the absolute worst company's with weeks long wait and they knew nothing and charged thousands and had to keep coming back over and over for weeks on end! I even had one who tried to steal the replacement unit that the insurance had provided and they still didn't fix the problem!!

Gundlach also has a monthly maintenance service where they change filters and clean unit in preparation for heating etc! I will definitely use this as Gundlach is the most honest HVAC service I've ever experienced!! They saved the day!!! Love this place it's a dream come true!!! They've been around a long long time and it's evidence of the quality of service!!!

My AC wasn't cooling my house. Gundlach's was professional, efficient and repaired the issue quickly! I will definitely use them again.

Way overpriced. My grandparents are in their 80s and had a service agreement with Gunlach's and thought they should use them to fix a simple leak with their toilet. $403 dollars later, they had their leak repaired...I understand that the company needs to make a profit, but the amount they charged was outrageous for such a simple fix. What angers me is that the technician sounded as if he was pushy, making my grandmother worry & said they really needed fix another leak and he'd only charge them another $500+ to do it while he was out there but more if he had to come back out. Luckily my grandmother said she'd talk to my father about the other leak first before having them do anything with it. My dad said he could have fixed their original leak for $30 in parts & fortunately my father-in-law is a plumber and came to fix this other $500+ valve replacement for $120 (with no discount and including labor). We told my grandparents to definitely cancel their service agreement and use a reasonable plumber.

I realize they had a choice when using Gunlach's for their service, but it felt like they were taking advantage of my elderly grandparents and pressuring them to spend hundreds of dollars for simple issues when they are on a fixed income.

***Gunlach's was called in reference to the over-priced bill, but nothing was resolved.

A tech went out August 2022 to check a 2.5 ton AC unit. They have specials of $49.00 for a diagnostic but they will also charge you for $49.00 for a trip charge which I didn't know you. It's deceitful. The tech informed me that the freon charge will be close to $1000.00. That is crazy price for a freon. Then the tech told me to replace the 2.5 ton unit will cost $20,000. I called Gundlach and according to her, the tech spent 1 hour just to check the freon line in and out. The tech never spent an hour. It only took 15 minutes plus our conversation in total . The should be at least be considerate. This just made it impossible for me to do anything with it. There might be a freon leak so it's useless just to pump in. Be careful with Gundlach and look somewhere else before calling this Company. I will never ever use them again.

We purchased our home approximately two years ago and just had our first issue with the air conditioning unit. I called out to 2 separate AC companies and set up a request for help through yelp. I was able to set up two appointments through yelp, one the same day as I called, they squeezed us in and one for the following day. Gundlach was speedy honest and knowledgeable for this area.  Jared Alvarez was quick to diagnose and was able to fix on the same day. He was courteous and knowledgeable and the front office also tried to cater to our needs. Thanks again!

If you are English speaking you are golden. If you speak any other languages, they do not want your business nor will help with language barrier.

So very impressed with the honesty and integrity!! Thank you so much for fixing my plumbing!

I would recommend reading all the reviews posted for this company. They have a middle of the road rating because they have poor customer service. They put a lien on my home because they under billed the HERO program by just over $1000 dollars. They could have billed the entire amount but due to their error did not. They messed up our rebate paperwork twice before getting it correct the third time and decided to say it was our fault they messed up. This resulted in a lower rebate payment than they promised. They also messed up on my neighbors paperwork resulting in a lower rebate payment for him. The office staff is very unprofessional and unwilling to work around problems that they themselves created. I would recommend calling another company for any work you may need done and avoid the headache this company will cause you.

Don't do it. They set up high cost maintenance service plans, never seem to have right size filters (wouldn't that seem to be important for the service profile at some point?- the don't stock that size in my van gets old).
Service guys are really nice, but office is a NIGHTMARE. Rude when you make any inquiry. They will keep billing you even when they haven't contacted you to schedule. So scammy. When I inquired about my elderly parents billing the told me to mind my own business. I personally find that really unethical.
Very disappointing. I really like to support small local companies.

We needed to have our main sewer line unclogged. Was told someone would be at our home between 3:00 -600 pm. Fernando was at our home by 3:00. My husband was told there would be a service call fee of 49.00 dollars and a flat rate fee. Beware Fernando was at our home for only 45 minutes Max and we were charged $266.00. When we have used some else it is usually less than $125.00 or less.

WATCH OUT FOR THIS COMPANY.  I needed a plumber.  First time in at least 10 years.  I didn't know one so I called Gundlachs, who I knew only from ads on TV.  Ben came out said their flat rate was $540 to repair a leak in my water main, but because of the confined area to work in, it would be another $100.  So $640.  I had no idea if it was fair or not, but it sure seemed high.  I said I would let him know, I needed to talk to my husband.  He tried to pressure me to make a decision that day, based on their workload if I waited he didn't know when they might be able to get back out.  I went to my Facebook community and asked for recommendations.  I was provided several.  I got additional quotes from 2 reputable plumbing companies that had multiple employees. (so I'm not comparing Gundlach's to a one man show that could low ball a price).  The hourly rate was close on both new quotes and very reasonable.  I agreed to pay PAYLESS PLUMBING $65 per hour and they estimated 2-3hours.  It took Chris Jackson from Payless Plumbing about 3 hours and my cost was $212 including materials.  ANY DECENT PLUMBER CAN PROVIDE QUALITY SERVICE, AND IT DOESN'T MATTER IF GUNDLACH'S GUARANTEE'S THEIR WORK FOR 2 YEARS.  FOR $640 I COULD HAVE HAD IT REPAIRED 3 TIME AND STILL SAVED MONEY.  
The final blow.... They charged me a $49 trip charge to come out and try and rip me off.  They wouldn't come out unless I gave them my credit card over the phone.  I wish I had checked Yelp before calling them!!.

AC went out, first guy came took out my delay, disconnected the kickstart from its own capacitor, never questioned why kickstart has it's own capacitor, just went ahead did it anyway, got it running for a week, down again, new tech came, says it's the kickstart, Replaced a $40 part for $260, which only took 15 minutes to replace, horrible.. this was a mistake on my part, a week later, AC down again.  Another tech came, ohhh it's a bad capacitor!!! We'll why didn't they figure that out in the first place. I think all these guys do is replace parts, I don't think they do any real solid technical diagnosis of the system, I fear that I will see them again next week.  They're good at replacing parts which I can do but I'm looking for real professionals who can do solid AC work, find causes and understanding different types of systems. Gundlach techs are nothing but cookie cutter parts replacer company.

in reply to their 'fabricated' response, first  I would like to  note,  that only a wk later I went to change the filter in my AC unit and the 'inside' of the AC unit was absolutely FILTHY!!...something that i never experience with any prior service visit!....so this 'newbee' they sent me did absolutely nothing regarding 'cleaning/servicing' my unit....so not only does this person have no brains...as you can read below (to stand right in front of a sign posted on my back door that says 'no back door access...use front door ONLY, yet he doesn't bother knocking at the FRONT door...like NORMAL people would...and just is ready to drive off!), but he is the laziest service rep I have ever dealt with (and this owners(?) stating there were prior issues with other service visits are fabricated...i never had ANY issues with ANY other service reps in all the years of doing business with this co......makes me think this 'lazy newbee' was some relative of someone in the co.!). Anyway, GLAD TO BE RID of suck an UNPROFESSIONAL service!

this was my husband's reply to owner(s) letter of cancellation, that gave us no reason as to why cancelling (and now only getting a fabricated one!):

on the June service visit here, my wife informed me that the driver went to the back door instead of the front (where on the Back door a large sign is clearly posted stating: Use Front Door ONLY - Back Door is NOT Accessible, and that sign is not only directly on the back door, but also on the Front of the house that one can clearly SEE as you MUST walk by it to get to the back door, yet your service rep chose to just ignored these signs). Since the back door cannot be opened, my wife waited for him to READ the signs, and come to the front door, instead he got into his truck and she heard him starting to drive away!  She had to immediately run outside in her stocking feet to be able to stop him in time from leaving, so naturally she was upset asking why he can't read signs, and why he wouldn't 'naturally' come around to the front door? He had nothing but excuses that made zero sense....saying: 'didn't know if you still wanted the appointment', and  'I didn't see a car so thought no one was home' (... really?? that was his 'excuse' for being too lazy to knock on the front door?...we only own ONE car, and it's what gets me to my job, so WHY would there necessarily be another car in the driveway?), plus who automatically goes to a back door of a house they've never been to, instead of knocking on the FRONT?

My wife said nothing more to him after hearing such ridiculous excuses (thinking there was something wrong with this guy -plus he later was irritated because he had to use the FRONT door when coming in and out, due to the back door being unusable)...which was never an issue for all the service people we had prior, and who KNEW their job and were very nice as well (re: there was NEVER ANY issues when these service people were here, like this owner NOW is fabricating). So my wife just waited for him to do the cleaning, and she even asked him if he wanted a cold drink or water, because it was so hot that day, and he had to be outside part of the time. That is 'hardly' the basis of  someone being 'unfriendly on multiple occasions', as you claim, (rather, from his actions, this is obviously a man who doesn't like his job).

She also told me, after he finally was done, that it appeared (re: being the 'only logical explanation' of his actions/comments) that you sent some newbie out this time round (instead of the regular guys we had before) because this one spent most of his time on the phone asking for advice, so this would also explain his apparent laziness to just want to immediately drive off, instead of even coming to the front door in the first place. I suggested she file a complaint about him to the company, and she declined and said that maybe he'd get his 'act' together for the next customer, so what good would complaining about it do anyway - he'd only deny it all (which I can see now by your canceling our service, is exactly what he did).  She told me she even thanked him when he left, which is something I certainly wouldn't have bothered doing, after his urgency to just drive off on her in the first place.

So if that is how you do business, by stressing out customers via sending out people who don't know what they are doing, who are in such a hurry to not want to do the job they were booked for, and who apparently aren't even happy with their job in the first place (instead of sending us the 'regular/educated' service guys who came before - they are the ones who don't just try to drive off' but instead take the time to read the posted sign(s) & use logic by going to the Front door ...not a person's Back door, which isn't even the norm when coming to someone's house, especially for the first time) ,  then we certainly don't want to 'give' you our business either, and we will certainly advise others to avoid your services at all cost

We have the seasonal maintenance from Gundlach. They are polite, professional and keep our heater and air conditioning running well. They call to make the appointment and come out on time. Dan T. was our serviceman and he was took care of our heater  a/c the inside and outside. He worked in a timely manner and directed us on how to keep our a/c running smoothly especially during summer. Thanks!

I had a service from Gundlach's about more than ten years ago. I made payments to them and paid them off within two months. I understand that is payment on services rendered but had a unfortunate emergency. I tried to call them for service four years ago,but was denied service because I was blacklisted. I even offered to put a credit card on file as well as apologized for the past. But I was refused service. I tried to speak to the manager who refused to speak to me. I have since found another local professional company. I'm just surprised about the hypocrisy of this company, they advertise on a Christian radio, as well as their management drives in their red trucks with a scripture on the back. It does talk about forgiveness in scripture. I called today, the manager got my message but has not called. No I don't need anything from them, it's just the principle. I just wish I could give them a no star rating

First time out it was 286 dollars to replace rusted bolts and seal for toilet. Home just built in 2013. This was in July of 16 I believe. (Dispatcher told me that and also that I still had warranty till July 2018) I was at work when plumber contacted me and informed me that builder used less quality materials. (In 2016) It's in the kids hallway restroom so I Authorized the repair. Got home from work and was satisfied. Two weeks ago (2018)I call them back out to inspect the bolts because they are rusted again. I used to work there so I am familiar with the two year warranty. Plumber showed up at my door with no tool bag and just a phone in his hand. Walked straight to the hallway restroom. Took pictures and walks out with not one word. Comes back and tells me it will be 286 dollars to complete the repairs. Astonished, I do my best to maintain my composure while I do my best to explain the whole scenario. Plumber doesn't want to hear it. So I ask to speak to a manager. George. I hear him say what's he want to speak to me for it's not under warranty. So I attempt to explain to him that his plumber is trying to charge me for the exact same repair that was made their last visit. His says oh let me look into it. I'll have my guy take some pictures. So the plumber back in my home taking pictures again. Even though he just took them. Plumber walks out to his van. Sits there for a while, comes back and tells me yeah it's not covered under warranty. In disbelief at what is transpiring right in front of me (the unprofessionalism-my words can not express the reality of how all this was taking place) I attempt to call the office and speak with one person then she hands me over to Jessica. As I am explaining the situation to Jessica the plumber comes up to me and says hey they want me to leave I just gotta go. I'm leaving. I ask him for something in writing which he does not give me? Jessica informs me that she will look into it. I ask her to please contact my wife with the outcome because I just couldn't believe the unprofessionalism I was just met with. She says okay. My wife gets home and I asked her the outcome. She says the plumber says we need a 900 dollar repair. (How did the cost of repair now change from 286 to 900?) At that point I was at a lost for words. Keep in mind I used to work for this company, so I text the owner and inform him that - I now know how his customers feel at the end of the day. His response to me was if I want it done right it is going to cost 900 dollars. But he does not understand at this point everything that transpired. It's not his fault. If I were still his technician I would hope that he would defend me the same way so I get it. But this time Sir, you are and were wrong to dismiss your customer, especially when your plumber represented your establishment so poorly. Honestly I don't know what I expected when they came out. All I know is I spoke with the office and they told me it would be under warranty-when I initially called in to inquire about the whole scenario. They could have a plumber out that same day. The dispatcher said. So I agreed to the appointment. Honestly, my wife just wanted it repaired so I thought might as well see if it's still under warranty, if not it's not no big deal. It was just so odd that the cost he wanted to charge me was the exact same number I had paid. The plumber kept telling me we don't warranty bolts, which I get but if that is the only reason I called them out for in 2016 then what did I pay them for. The seal the plumber probably didn't even change it in 2016 because he told me he needed to pretty much charge me for that repair to get the bolts in-my house at the time was not even 3 years old. He said the builder just used cheap material. It made total sense. Who is their that hasn't purchased a new home to find the builder tools short cut somewhere. This was the only reason we called them in 2016. Just the bolts were rusted. It was weird. No they are rusted again. But per the plumber they don't warranty bolts - ITheir motto is good old fashioned integrity with today's technology. Unfortunately that was not the case this day. So as a consumer you decide if you would like to be the next one writing this post. I normally don't do reviews but with this being the worst customer experience of my entire life, I felt I just had to let it out to truly let it go. Maybe your experience won't be as bad as mine. Or at least I hope not. God Bless.

Beware !!... way too expensive . called for a broken waterpipe on the weekend .. 150 house call.. Service guy showed up and said it would be 1200 to repair .. Week day 800.. said no thanks .. 20 dollars worth of parts , 45 min job ...  call around ..

Good service, but bad pricing.  To fix two leaky valves, replace the dryer, and add 7 lbs of new freon, they quoted me $1400.  I called Hawley's AC but they were booked for the next 9 days, but they referred me to Hubbell Air.  So, glad I called Hubbell Air - not only was Ray from Hubbell Air friendly and diligent, but he only charged me $680 for the same work.  I DO NOT recommend Gundlach's.

I spent an entire summer with Gundlachs trying to figure out my A/C woes. They were diligent, helpful and polite.  They troubleshooted what ultimately turned out to be a PG&E problem that caused my A/C system to malfunction. Everything is good now, they maintain the unit for me and they've become indispensable. Very reasonable for the work too.

Excellent service.  Highly recommended!  I called them in after getting an extremely high quote from another HVAC company.  in the end, Gundlach's saved me $500, which was pretty sweet.

I called On Time first to work on floor heater. They called and said it needed to be replaced as you could not get parts to fix. $4,200.00. Then I found Gundlach's who went out and said there was nothing wrong with floor heater, just needed to be relit. Yeah, love love love honest company's. Thank you so much.

I was pushed in a corner with a broken bib on an outside faucet. They charged me.....$242.00 to replace a $5 part that took less than 5 minutes!!  Yep, YOU READ THAT RIGHT!  $242.00!! He knew I couldn't find anyone else quickly and the water wouldn't shut completely off.  NEVER AGAIN!

They are a good company, very expensive!!! they came out twice and never really fixed the problem. The 2nd guy was very good but within a few days the lines were backed up again.. they never really looked into what was causing the back up.. We finally went with another company and they took care of the problem.. Maybe more trouble shooting in the future instead of price gouging customers.. We had all new pipes put in so you lost out on that business..

THIEVES, THIEVES,THIEVES, please read throughout

The service was great even though they showed up late. Henry, the tech I dealt with was very helpful and knowledgeable. However, when he presented me with a six hundred and eighty some dollars invoice, I asked him to double check his itemized statement. I figured he made s mistake and added cost of material. I supplied the garbage disposal and the Sink faucet, Henry only provided the labor. He was at my house for 1 hour and 50 minutes total, including personal blablabla conversation and he took his jolly time working. Not to mention they add $48 to your bill just to show up, but it's not part of the labor performed. It's just for them to show up.
I own five restaurants and I deal with plumbing companies almost daily and in five different cities, and the most I have ever paid for plumbing services (as weekend overtime) was 140$/labor hour.
These guys are crooked thieves.

The Customer service here is fantastic! We had worked with a previous company that was telling us we needed a new unit after only being 3 years old, decided to call these guys for a 2nd opinion and so glad we did! They saved us thousands and were reliable and friendly. Jose was our tech and he explained everything he did and why which made me feel so much better. Fast, friendly, and reliable! Highly recommend

Just finished a major energy upgrade; new HVAC, full attic and duct re-sealing, new insulation, and all new energy efficient windows.  During the process we were blessed to have worked with Ryan, Cruz, and even Ken, the owner.  Each of these professionals gave us great energy recommendations, personalized service, and the job was completed to perfection.  I don't offer these laudatory comments easily.  My expectations are generally high.  I always look for scams, bait and switch tactics, and I generally distrust salesmen.  This was my first interaction with Gundlachs, so all of my guards were up.  During each phase of the process, these defense mechanisms were overcome by clear answers and work that met my expectations.  There are any number of good, local companies that probably could have done any one of these projects and maybe some would have even been less expensive.  What I most appreciated and validated my choosing Gundlachs, was their comprehensive approach to my whole home energy upgrade.  In the end, I'm happy we chose Gunlachs and it was a true pleasure working with Ryan, Cruz, and Ken.  Great job guys!

Ulises was our serviceman this time and he, like all of the servicemen from Gundlach's, was top notch. Ulises was very informative and spent a lot of time making sure everything was right. He was thoroughly professional and did a great job. Thank you.

We called and got set up on the service plan they have, trying to be good owners. Our AC unit had NO issues (it was inspected during our escrow). Upon the first AC service we were told nothing was wrong with our AC unit but we had wires that were burnt and would have caused our AC to catch on fire; so of course we paid the 130 to have it fixed because it's our home. Then he left, didn't go over anything.
Fast forward 2 months to now. Our AC goes out. It's 106 and humid in Bakersfield, our house is quickly going from 72, to 89.
They charge me a service fee (even though I pay for a plan) to come out and asses. The guy tells us we need a new AC unit which would be about 15k and weeks to order. Said we had holes in our coils, no refrigerant, our fan was broken, and the compressor is blown, said there was nothing he could do but get us in contact with sales or get us a pricey quote to fix it but it would be better to get a new unit. We have two young kids at home along with dogs and needed this fixed ASAP.
We started calling around. After having someone come out, it was a simple fix of a new fan motor. He said the fan had been unplugged by someone (it isn't a part that just comes unplugged easily), and it caused the motor to burn up.
Stated our coils and compressors worked perfectly with no issues and that there was plenty of refrigerant in there. Stated he would need to order us new fan blades but we could have our AC up and working just fine until the new blades come in. It cost us 800 for the fix, and our house went from 90 degrees to 73 within 2 hours.
I have called Gundlach's all morning for answers / refunds for services, and no one has called back, or had any answers for me other than they'll take my number down.
I'll follow up with more updates once I have them.

Called them today to make an appointment to get the condensation drain on my roof unclogged. I've had other plumbers do it before but thought I'd try Gundlachs. Once I explained the issue they wanted to send an HVAC tech to look at my AC. I told them it's a plumbing problem. They then said they'd send out HVAC then if it's a plumbing problem they'll send a plumber... But get this... I'd be charged for both call outs. Told them I'd call someone else. They said Ok and hung up on me. Basically they turned my business away. It won't be coming back.

I understand that this is a large company with a high overhead I'm sure, but I have found that their prices are high, you should get a second opinion on their estimates.

This is my update on Gundlach's.  After my complaint with the California State Licensing Board (CSLB), Gundlach's is under Administrative Legal Review, both company's were fined and notified now awaiting legal court action. This is public record for ALL to see on the CSLB website.  I bet Gundlach's wished they used competent employees and followed through with better customer service!!! Instead, they ignored my complaints, made threats and abandoned the job after I discovered all the shortcuts and complained about incompetent and inexperienced employees they used.
****Court date set 06/24/20****
The Attorney General has filed a lawsuit:
1. Joint Venture
2. Unsupervised employees
3. Contract issues

Needed a simple fix for a leaking shower faucet.  Convinced me that they were the Nordstrom of plumbing and also that the parts I needed were expensive and very difficult to get.  I believed them and paid $500 for the work that took longer than necessary and still was a problem after they were done.  Had someone else come in and fix it for $90 the right way and they showed me where they got the difficult parts to find readily available locally and far cheaper than Gundlach charged me.  When I asked them for my money back they wouldn't refund me and refused to admit their fault.  Terrible company.

I used Gundlachs a couple times and never asked for a quote.  I just called and said I need my hot water replaced, or I have 2 toilets that need to be replaced and they would come over and replace the items and I would pay the bill. This time I called and asked if they would come and give me a quote on 4 different things I needed to get fixed.  They said they would but it would cost me $50.00 for the quote.  So much for being a loyal customer, their loss.

I was recommended by a family friend.  My heater was broken and it took them two days to come out.  Then they wanted me to pay a huge amount, and then tried to push their $20 a month maintenance program.  I get that, but seriously, the price was way too high.  I know I can find just as good service for more reasonable price.  On top of it, I gave them a second chance to fix my leaking sink and then they told me it was going to be cheaper to just replace the sink as it would cost almost $800 to repair it!!! But another family friend came by and fixed the leak for free, so what even was their purpose?  Their diagnosis fee is reasonable, so I appreciate that. Other than that, I'm not sure I will use this business again.  Too rich for my blood.

I had a horrible experience.  Gundlach's came out and serviced our A/C system and pointed out a part that needed to be replaced.  A month later and our A/C system will not cool the house and runs all day.  The house was so hot that we had to stay with relatives since our son was sick and just came home from the hospital.  After a few visits, they still could not figure out what was wrong with the system and never fixed it and still charged us.  We decided to replace the A/C system after a week of not being able to live in our house.
The worst part was when we tried to go our separate ways from Gundlach's.  We had signed up for the comfort club on their first visit.  When we tried to cancel after the first service was paid in full, they wanted us to pay for the discount that we had received from the comfort club.  They stated that they guarantee their work for two years which is why I had to pay the difference. Some warranty, the system and the part failed in less than a month and they could not fix the problem.  I would not waste my time and money with this company.

My wife and I just had a water softener system installed by Gundlach's and they did a fantastic job from start to finish. Henry was very professional in giving us an estimate for the project and explaining the ins and outs of the job.

The installation crew, Jerry and Marty, was also top-notch. They completed the job in one day with minimal disruption to our house. They also took the time to explain the particulars of the unit.

Our thanks to Gundlach's for a job well done!

I recommend Gundlach's.  Over the years I have used the services of a variety of plumbers and Gundlach's always proved to be the best.  Last year Gundlach's completed a complex, complete house repiping project for me, involving installation of attic pipes and outside hose bibs in the heat of June.  Henry's plumbing crew, the replastering crew, the retiling crew--all of them--performed the work to my complete satisfaction.  More recently, Gundlach's installed new kitchen faucets and repaired an outside leaking anti-siphon valve.  Again, the work was performed efficiently, on time, and to my complete satisfaction.  Gundlach's workmanship is superior.  Communicating during the jobs was a breeze.  If it's true that you get what you pay for, then Gundlach's meets that test.  I'll certainly call upon Gundlach's the next time.

Buyer beware!!!!!  Smile in your face and rob you for your money. I have 3 disabledpeople in my home and my tank less water heater went out. The gentleman told me the lowest he could do it was for $4000. Being that I needed hot water for my 2 children I trusted what he was saying. I found out 2 days later that they overcharged me by $1500 over any other company for the same exact work. It's really sad that people feel that it's OK to rob people like that and stead of try to get repeat customers. I've loved multiple messages for the owners or at least a manager of a call me and  Obviously I'm not important enough to get a return  Phone call. I just think it's pretty disgusting $1500 is a lot of money for a lot of people and the fact that you can gouge people that badly should say something about your company or a head lease or sells people that come out and do the work. Thanks again

I had problems with my thermostat in my new condo. They came out the next day after I called and diagnosed the problem right away. It was the incorrect thermostat for my type of heater. They came out the next day with my replacement unit. Wonderful and professional job done.