Best in Aurora CO

I was referred to Pro Line after asking another plumber if they repaired leaks in radiator lines coming from the boiler.  I called them and they confirmed that they could do this and I arranged for them to call my tenant to coordinate schedules and go onsite to do the repair.  After a day, my tenant informed me that they had not called.  Turns out that the service guy ignored the note to call my tenant and instead called my house phone (which I didn't receive because I was away).  Not ideal, but understandable mistake, still service guy should have read note or Pro Line has to get their processes cleaned up.  I asked them again to call my tenants and it was urgent as water was leaking (fortunately a small leak).  Another day and a half goes by before he responds to an urgent call, only to inform my tenants that no, they don't work with any radiator and boiler lines heating system.  So overall experience was pretty poor, apparently they don't read service notes, don't respond in timely manner and don't know what services they provide.  I can't speak to how well they perform the services, but I'm unwilling to call them again, wait a couple of days for a response and hope that their dispatcher and serviceman agree on what services they provide.

Jon came out on time and called to confirm. Did the work that he could and will come back once some of the items we need arrive. Followed up the next day to make sure that we were happy.

Had a leak in the basement.  I called Sammy and he had a plumber come to the house within an hour and had everything fixed immediately.
Thank you

Great if you need a last minute fix.
Very overpriced. Do your research ahead of time or else expect to pay around 1.5-2x the price for things.
They will try and rip you off if you are not careful. They will try and tell you that you need to have certain services done because their specialist says so. They will then quote you $25,000 to repair an entire pipe from start to finish when 95% of your pipe is perfectly fine. They will try and convince you and pressure you that this is the only way to resolve your problem.

To update the comments from the owner that he changed (after pretending not to remember): wish I still had the text, so I could put it up here but I was asked to remove this review by the owner. We had 2nd and 3rd quotes done on our house in addition to two more scopes. I then it had it supervised by another specialist and no one even came near their quote. Our lines were perfectly fine under our driveway.

Don't be deceived! Get more quotes! This company is falsely elevating their ratings and then updating their comments later to make it look their poor reviews are their customers' faults! For a company that depends on their customer's experience, they are very unprofessional and deceiving.

Super fast response, professional, and helpful with replacing our 20 year old water heater that died.

Thanks !!!!

John fixed my hot water heater during an emergency and was an absolute life safer! Great to communicate with and very reliable.

After some less-than-ideal calls from some of the top-rated plumbers on Google Reviews, I was ready to give up on finding a skilled plumber who wouldn't overcharge for a simple valve repair.

Scheduling was easy and Chris had the job done within hours of my call. Despite some added obstacles and complications with the repair, Chris got it done quickly and effectively and still did not charge more for these things. He put extra time and effort into ensuring my old washer would operate until my new one would be installed the next day, an unnecessary but extremely thoughtful consideration given what was required for this.

Not only did he do great work, but he charged much less than local competitors. The initial estimate given over the phone was at least 200 less than what everyone else quoted, and he informed me upon arrival that his quote was the maximum amount he would charge to help me avoid any surprise costs after the job was completed. Not only that, but he decreased the final cost by another 200 after he finished the repair.

I cannot recommend Chris enough, so definitely give him a call if you're in need of a skilled and trustworthy plumber who can get the job done.

Amazing service! Josh was extremely professional and informative throughout the appointment. Highly recommend go all HVAC needs

My sump pump was steaming after the downpours and I was worried the pipe was blocked or the motor was breaking down, so I called this company. It is so nice to know a female owns it because when I'm doing house stuff it feels like I could get taken advantage of easily as a young lady corresponding with a mostly male industry... she scheduled me immediately and let me know it would be on the earlier side of the time frame based on what was scheduled before me - so communicative and transparent.
The techs, Max and Barret, were professional, friendly, and helped me plan for what to do if it does breakdown while I'm traveling. They gave me the pricing for a new one ~$750 and didn't pressure me into getting a replacement.
There was a $75 trip fee, which at first did feel like too much money to have someone tell me the pump is old and needs replacing soon, but now I have a great company I will work with again so it paid off.
Love the name and the T shirts. Plus the owner is a teacher like me!!

We are in the process of working on a kitchen remodel, and we wanted to have a quote for moving the pipes back by a foot. We were quoted $1200 - $1700 to move pipes and vent the roof. Guess that is not in our budget! Our second request was to have three shut-off valves installed because they were very old and dripping. It was the main shut-off to our house, and the laundry room valves. Wow, $580 later, CO2 alarms going off, a drywall mess that was not cleaned up, and customer service that was so sub par. Three shut of vales in 35 minutes and the invoice did not even have line items for labor, parts, but just the total with trip charge. Ugghh...left feeling overcharged and definitely getting a second opinion on having the kitchen pipes moved. Recommendations: Look around for other another company first to compare quotes, and customer service ratings.

My furnace was coming on and off. My neighbor a contractor told me it was the air pressure switch but we couldn't find the part on a Saturday. So I called these guys.  The repair guy told me the part I needed wasn't available any more (though I had seen it on the internet) and that he had to go open the warehouse to get it.  I was charged $1189.00 to get and replace a 200.00 part.  Then he told me my motor was leaking oil and could go out in a month, two, or a year and if I were to get a new HVAC unit (over 10K, they would credit the 1189).  I am a recent widow and didn't know any different.  My neighbor came back over and checked the motor and said there was no way it was going out and you can replace the motor.(something the repair person said was a waste of money and quoted it in the thousands when it is in the hundreds.) I was totally ripped off. I do not recommend them and will make sure I let everyone I know what happened.

BEWARE This guy is a scam artist

He ripped us off for thousands on a kitchen remodel project.  He also uses the name Bulldog construction.  We have filed criminal and civil charges against this man.  Do not use him he will rob you blind!

BEWARE BEWARE BEWARE