Description

Pro Line offers fully trained (NATE) certified technicians to our customers. Our technicians must maintain a felony free background and ongoing training both in customer service and their field of expertise. With over 26 years of experience in repairing and installing heating and air conditioning equipment, we have become a local favorite for this industry. Our high standards in ethics and good business practices has gained us not only trust in the community, but also a strong repeat and referral customer base. At Pro Line Our goal is to keep our customers forever, to achieve this goal we strive to keep are costs fare and competitive, our craftsmanship top notch, our employee's happy and our customers satisfied. You can rely on our HVAC professionals for service on your home heating system. Our certified technicians can not only replace, repair, check and clean your heating system, but can also evaluate and recommend adjustments to your heating system that could help save you money on

HISTORY

Established in 2011.
NATE (North American Technician Excellence) NATE ID# 3701709 Justin Olite NATE ID# 9646707 Chris Olite Pro Line Mechanical Services is a family owned and operated business that has been serving the Denvermetro area with clean, safe and professional service since 2011. We are proud members of organizations such as the Angie's List and Team Dave Logan and hold a A+ BBB Rating. We are licensed, insured, EPA Certified and NATE Certified to better serve our customer with worry free service. Our service technicians are uniformed and our vehicles are labeled for your convenience. At Pro Line we fix what most companies cant

ABOUT BUSINESS OWNER

HVAC Supervisors License# 2009 376958 00
EPA Certificate# 5111790969

I've been in the heating and air conditioning business for 26 years and have great knowledge and experience on not only forced air systems but also boiler systems as well. I hold a supervisors license for HVAC and keep current and up to date with the latest advancements in our industry.

Reviews

Mark S.

06/02/2015 12:00:00 SA

I couldn't speak any more highly of Chris at Pro Line. My A/C malfunctioned due to a power outage in my neighborhood and Chris was onsite the afternoon that I called to address the issue. Chris quickly determined what caused the outage, fixed it and gave me some tips to help avoid issues like this in the future. All-in, he was there maybe 45 mins and took care of everything I needed. There are a ton of HVAC contractors in Denver, but Pro Line proved to be the easiest to schedule services with and have great HVAC engineers providing the work. Highly recommend these guys for any HVAC work needed.

George B.

06/08/2016 12:00:00 SA

I have used Pro Line three times over the last few years. One thing I can say is that they are honest and will tell you right up front what the price is. And their price is good. I have compared them to Plumbline and Applewood and they come in lower every time. Dave knows his business. I will use and recommend his company again and again. Dave is an honest guy.

Maralisa B.

08/04/2020 12:00:00 SA

Covid is not an excuse for screaming at me and calling me a liar with zero information and then STILL not truly apologizing for your misogyny even after evidence and a bad review. It just shows that you have poor character and this is not a company people can believe in.

MacLean G.

2/13/2019

Chris was extremely informative, knowledgeable, speedy, and professional. We also were really fortunate to find Pro Line in a pinch and to have them service our furnace on the same day. We will definitely call on Chris again.

Paul G.

8/25/2016

I had a capacitor go out on my A/C this week. I called them and they dispatched Justin to my house within a few hours. He quickly discovered the problem, ran to pick up the part and returned to finish the repair. Fast service and the 10% Yelp bonus was the cream on the crop. Highly recommend!

John S.

01/08/2016 12:00:00 SA

I called and spoke with the woman who scheduled the appointments. Very nice and professional lady. The guy Dave calls me back and tells me he can be at my house in a hour, which I was very impressed with and was about to book him.... Then he began to discuss price.. What he was asking for was competitively priced but it didn't match the price that is POSTED as a special on their website. When I asked him about it, he said it was because the level of service that I was requesting cost more.... Fair enough, but then he wanted to charge me a $59 trip charge when their website clearly says No after hour charges from 8am to 8pm Monday-Saturday, No trip charges with any work performed HUH? Is that something that I was supposed to mention to you????

Anyways, Not Cool... The only reason I gave a 2 star is because of the nice woman who I originally spoke with on the phone. This may be a good business overall, I don't know since I didn't use them but the impression that I received from Dave was that this is not a place that I'd choose to do business with.

Please either update your website so people like myself don't think what they're reading is actually true or simply stick to your word and don't add a trip charge like you currently have posted on your website.

S R.

01/06/2017 12:00:00 SA

I was referred to Pro Line after asking another plumber if they repaired leaks in radiator lines coming from the boiler. I called them and they confirmed that they could do this and I arranged for them to call my tenant to coordinate schedules and go onsite to do the repair. After a day, my tenant informed me that they had not called. Turns out that the service guy ignored the note to call my tenant and instead called my house phone (which I didn't receive because I was away). Not ideal, but understandable mistake, still service guy should have read note or Pro Line has to get their processes cleaned up. I asked them again to call my tenants and it was urgent as water was leaking (fortunately a small leak). Another day and a half goes by before he responds to an urgent call, only to inform my tenants that no, they don't work with any radiator and boiler lines heating system. So overall experience was pretty poor, apparently they don't read service notes, don't respond in timely manner and don't know what services they provide. I can't speak to how well they perform the services, but I'm unwilling to call them again, wait a couple of days for a response and hope that their dispatcher and serviceman agree on what services they provide.

Barry S.

9/30/2017

Chris arrived exactly when he said he would. Did a great job on fixing some only flue pipe on my furnace, noticed some bad tubing coming from my humidifier. Gave me instructions on what I needed to buy and left me some screws so I could have what I needed to fix it. Then realized he had extra tubing on his truck took care of that as well at no extra charge. I would definitely use this company again and will recommend to others.

Zach B.

08/05/2019 12:00:00 SA

The company sent Chris who did a great job. He explained the issues with my AC, provided options, and got the work done quickly and quietly. Nice services

Jan J.

8/16/2015

Ok so selling my house and needed the furnace certified. Chris from Pro line says exchanger is cracked. I said no way. He said let me show you. He was right, I could see the crack. He gave me a good price on replacement and had it all done the following day. I sold my house on time. Thanks Chris

Graham E.

08/09/2017 12:00:00 SA

Very happy with the service I received from Pro Line with my air conditioning unit. Firstly these guys were able to come to our house quicker than their competitors and for less than half of what they were charging too.
Also, while Chris was charging my system a different issue occurred (a capacitor that I had replaced the previous day failed), so he couldn't test out his work. I said that I'd replace the capacitor myself, and Chris offered to come back out the following week for free, to completely test the system and top the system up if required. Service above and beyond which was very appreciated.

Gary L.

06/08/2016 12:00:00 SA

After an exhaustive search and interviewing other companies, I chose Dave. Dave was very polite and very informative. Telling me everything about every product. Good and bad. Wasn't there to pressure me into buying, but rather to inform.

During the installation of my A/C and furnace. They were prompt and courteous. And cleaned up after themselves, and not leaving me a mess to clean up.

As for the price, it was very competitive and the warranty offered was great. I am extremely happy and cold during the summer. Which I am happy about. Fantastic work and excellent customer service. I trust Dave and his team. You should too

Michelle L.

11/08/2015 12:00:00 SA

Had Proline do a heater check and certification before selling my house last fall (a little late with the review!) I was very pleased that the problem was taken care of the very next day (parts run and scheduled for a few hours of work) and would use them again.

Angela K.

8/30/2021

I have a home warranty that assigned Pro Line Mechanical to repair our AC unit. They called me pretty quickly after being assigned and we scheduled a 2 hour window for them to show up last week. After taking the day off work to accommodate the appointment, they NO CALL NO SHOWED! I called several times that day and never got through. Left a voicemail and never heard back. It's been 5 days now and they have not even tried to call me once. I have never had this happen with any other service company - do not use them! So unprofessional!

Jese S.

05/07/2015 12:00:00 SA

I can not tell you how thrilled I am to find and honest and reasonable plumber in my area! The final price was as quoted to me on the phone. There was no surprise add ons.

They were on time and done in a reasonable time even in the tight space they had to work with in my crawl space. I would highly recommend them for any plumbing job.

Will be calling them this fall as well. They do a 39.99 furnace service that time of year!

Ed S.

3/16/2018

Chris has been a charm to work with. He has done diagnostic and repair work on the heating systems of both my rental property and home. He also did an excellent job on replacement of a humidifier system in our home. His pricing is competitive, and his workmanship has been flawless. It is nice to actually trust that a tradesman in providing an honest assessment of the work to be done...and then follow through with superior workmanship.

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