Best Water Heater Installation in Atlanta GA

Same day service for a broken A/C unit that is 14 yrs old! We were thrilled and so happy since it happened on a HOT day! Jonathan fixed our system. He was incredibly personable, incredibly knowledgeable and thorough with his work! He made sure we saw the issue/status before and after it was corrected. Didn't try to ridiculously upsell us like the last A/C repair company did. We signed up for annual maintenance checks so we can plan any work or a new system versus freak out when something goes wrong.

EXCELLENT !!!!!!!  We have a office full of women and the toilet backed up and started leaking on the floor.  Called D & S and they arrived fast!  Took excellent care of our concerns and explained everything very well.  Would HIGHLY recommend them!

came out on day contacted. professional service. explained my options. gave estimates. completed the job & then even text me a follow up recommendation. I will keep their number.

Ken has helped me several times. He beat every estimate to replace a broken water line in my front yard on Christmas Eve years ago. Since then he has installed my two water heaters, changed my faucets, and helped friends with minor issues. If he can work you into his schedule, use him.

I was very satisfied with Sarah's continued prompt responses on Yelp to all my inquiries and our Suwanee and Buford area office tech that came out. He gladly even came out a second time at our request to touch up a repair item. T Byers

I called with an issue and he guided me through and we determined that it wasn't a plumbing issue. Great company that's in it to resolve your issue and not take your money!!

I hesitated calling a plumbing company that I didn't recognize; you know, a big name plumbing company. But after calling one of the big names for a quote, then calling Peter at Smart Plumbing to compare, the hesitation went away.  I had to give him a try.  He called when he was on his way, came well within the two-hour time frame he promised (unlike other service companies who give a four-hour window) and his pricing was REASONABLE. He explained what he was doing and didn't mind me hovering over him to watch and learn. While he was here I remembered a few other small plumbing issues. He fixed those for me, too.  Thanks very much, Smart Plumbing!

Through word of mouth we had our entire plumbing system replaced 4 years ago by Greenlee Plumbing. Needless to say we were pleased with the service.

Last night we noticed there was water leaked in our yard at the water meter. Brian answered the call promptly and said Gary will contact us about the repair. Gary called back in 5 mins with a quote and that they can do the work tomorrow. Next day service! You could not ask for more when you have no water.
Brian came and fixed the leaks as scheduled ( actually he came early). There was NO CHARGE, Greenlee Plumbing honored their warranty. Brian is very skilled and professional. It was a very hot day over 80 degrees. Brian left our yard looking in perfect condition.
Kudos to Greenlee Plumbing for your excellent service , your honesty and integrity.
You will be our go to company for any plumbing needs.

There is a reason why their reviews are so high! Their work and customer service are A++++ Woke up this morning with no hot water in our home. Found them here on Yelp and called them. Ed Torres got to me by 2pm this afternoon. Explained clearly what was wrong with my water heater and even showed me the defective part. When he didn't have the part on his truck that he needed to fix my water heater he went to Lowe's near my home, bought the part, and returned to finish the job. Very professional, clear explanation, and great price. Would definitely do business with them again and recommend to others!

Do not recommend. He will tell you the job is finished and if you believe him and pay on trust (as i did because i was busy working from home and trusted what he said), after you pay him, he will then go back on his word and pretend to find something and try to charge more money to fix. Do no use

Seriously-- while these guys weren't even able to come out, because, like so many others right now, they're backed up for ages, they still helped me out. He talked to me calmly for a long time to walk through what might be the issue, then walked me through turning off a valve to stop water leaking on my floor. He then insisted I call him back in an hour just so we could make sure the issue was what he thought and that everything was okay- even though they wouldn't be able to come out. How great is that?

Turns out, I have a broken dishwasher, not a plumbing issue. Thank you, Mighty Plumbing, for taking time you didn't need to take to help out in a difficult time-- I'm so grateful.

They came to service one of toilets back in July; i just forgot to put a review. My son's toilet was leaking and they fixed it right up. I called them again for a 2nd visit but i'm hearing whistling in the pipes so they will be out again in the next couple of days. Prompt response, respectable service men, and great work.

Narciso set the time. I took off work to honor the time that HE set. He didn't show. After calling him, he said someone else would come to my house later that day which meant more time off work. That person didn't show either. Unreliable.

Wow, Ben! We wanted to take a minute to thank you for your fast respone to our plumbing problem. Where we come from, we would be lucky to have a plumber show up days later.
We have been very worried about our basement plumbing leaking, and your calm, thorough and profesional response was very reassuring. You didn't just tell us, you took action that temporarily fixed our problem to put our minds at ease.
We will follow through on your instructions, and will get back to you in the near future.
One word: Integrity!

Avoid these guys like the plague. I brought them out to look at a heat pump repair job because they could get there same day. Their estimate was about $2,300 but when I asked Doug, the onsite technician, to break out parts versus labor, he said we don't do things that way.  Putting aside the general suspicion such concealment raises, the question needed answering because the parts were still under their 5-year warranty and Casteel is an authorized dealer/servicer of Lennox equipment, which includes the Ducane unit he was diagnosing. Doug said he'd pass that info on to the office, whereupon.I dealt with a woman named Ashleigh. Through email and the telephone, she would (from what she said) interact with the parts department, and return to me with mealy-mouthed claims such as  the unit itself look like it was not registered and Due to the parts not being registered with Lennox. My Parts looked in to the parts number and it looks like it was never either transferred in your name or registered. Having the Parts registered is the only way we can get the parts from Lennox.

I let her know registration is never mandatory for warranty service and simply makes it easier for a manufacturer to communicate in the event of a recall. The unit's serial number is coded with the manufacturing date and I proved to her, based in the warranty's wording on Lennox' publicly accessible website that the warranty defaults to a 5 year limited warranty on parts and a 20 year warranty on heat exchangers for unregistered equipment. Furthermore, an installation receipt extends the warranty period to 5 years from the installation, not the manufacture date. Either way, mine was covered, and I provided her with the installation receipt.

I was then told my case was escalated to a supervisor named James, who just happened to skip out early for the weekend (it was Friday).

I never heard from them again.

I will be writing to Lennox to seek Casteel's decertification as authorized dealer/servicers of Lennox equipment.