Web Analytics
Home > Georgia > Atlanta > Plumbing Service
Plumbing Express

Plumbing Express

Plumbing Service
3050 Presidential Dr, Ste 202, Atlanta, GA 30340
Call Us Now

Description

We make problems go away. We’re an independently operated team of great plumbing professionals who want to help you and all the homeowners across greater metro Atlanta. Call or schedule online for home plumbing repairs and upgrades. We great for home plumbing repairs including Rinnai tankless installation, water & drain services, turn-key pipe replacement, tankless water heaters, and much much more. Thanks!

HISTORY

Established in 2001.
Established in 2001, Plumbing Express is an A+ Rated member of the Better Business Bureau and the Metro Atlanta Chamber of Commerce. We have replaced water pipes in thousands of homes in Greater Metro Atlanta & North Georgia, with thousands of satisfied customers along the way. We are proud to serve the Intown & Metro Atlanta areas with good service and great value. We aim to be: - Punctual - Helpful - Friendly

ABOUT BUSINESS OWNER

Blake is an expert in residential polybutylene pipe replacement. He has been a part of literally thousands of pipe-replacement projects.

SERVICES

Plumbing inspection, Plumbing repair, Water heater repair, Plumbing installation or replacement, Water heater installation, ,

Reviews

Bryn M.
Bryn M.
12/31/2014
Called Plumbing express on December30- they were super helpful and came out on the 31st at 8:am. My serviceman James was terrific. Really helped me out on a holiday. I am giving out their card to all my friends.
Melissa G.
Melissa G.
11/18/2015
Had a plumbing issues and Plumbing Express came out the same day.  Dylan and Van called ahead and then waited for me to get back home. They inspected my drain issue and did a great job.  Both were neat and courteous.  Highly recommend.
Julianne T.
Julianne T.
5/21/2021
Great communication. Super helpful technicians. While it's not fun to have plumbing issues as a new home owner I feel great after having the guys here to help through my plumbing issues.
Jen A.
Jen A.
10/12/2017 12:00:00 SA
After a bad experience with RS Andrews (still haven't heard back) I called Plumbing Express.  I was immediately disheartened by the tone of voice (probably just tired) that answered the call but he turned out to be courteous and helpful.  These guys are honest and make genuine efforts.  The ETAs I was given were correct (unlike other utility companies) and the updates I received from both the office and technician were greatly appreciated.  This company gets five stars for honesty, helpfulness, being on time, and being reasonably priced.  And they definitely seem to be seasoned and skilled in what they do.  I will use them again for both my home and business, and will continue to recommend them to others.
Kaung S.
Kaung S.
11/09/2020 12:00:00 SA
First time needing to call a plumber at my home, and I think I will use Plumbing Express again.

We noticed some black mold on the bottom of the toilet, and wasn't sure how bad the damage would be. I called and was able to get someone scheduled within a few days. I'm sure it could have been sooner if the situation was urgent.

The plumber called me an a hour ahead of time to let me know I was next, arrived promptly, and was professional the whole time. I wish I remembered his name but it's not in the invoice. He gave me a few estimates right off the bat, but said would not know for sure until he removed the toilet and looked. Once he got to working, he said it would end up on the lower end of the estimates given because it wasn't as bad. He cleaned the mold, sealed the toilet base, and was out in just a little over an hour. Super nice, explained for any questions I had.
V V.
V V.
3/15/2021
We had to replace all our pipes and have two clean out lines installed. We received three estimates from different companies and decided to use Plumbing Express. Jason, the technician who gave the estimate and completed the work, was professional and gave honest input about our options. I also spoke to the service manager, Danny, prior to the job, and he was fantastic (and was onsite during the job). All in all excellent  experience. I hope after all this we don't have to call a plumber again, but if we do, I'll definitely use Plumbing Express.
Nate L.
Nate L.
3/26/2018
Dylan was great. Came out to give us an estimate on a Saturday and the work was done on Monday. He was extremely knowledgeable and punctual. Would definitely use them again.
Mike H.
Mike H.
03/02/2017 12:00:00 SA
Called them at night, they called next morning and said they could come out at 9 AM, showed up at 8:45. Price was very fair and the job was completed same day no leaks. Job was for re-placing broken water main line.
Kelly K.
Kelly K.
07/11/2022 12:00:00 SA
David came this morning on an emergency call.  He was professional, kind, and immediately identified the problem.   During the visit he kept me informed and communicated with me how he planned to resolve the issue.  He quickly got to work and got our system working again. Before he left he asked if there was anything else in the home that he could assist with and I gladly had him adjust a kitchen faucet that has been misaligned for months! David is as competent as he is friendly.  I highly recommend Plumbing Express and David.
Kyle B.
Kyle B.
10/20/2016
Russell is the man. He knows his stuff and was able to diagnose and fix the problem with my disposal very quickly. He took the time to explain the issue to my warranty company as well. He's top notch and is a great member of the Plumbing Express team.
heidi f.
heidi f.
10/09/2015 12:00:00 SA
Excellent plumbing service! Dylan was punctual, friendly, knowledgeable, professional  and quickly fixed our broken toilet flange for a reasonable price. I used the yelp deal with was an added bonus to using this company.
Traci S.
Traci S.
7/18/2020
Excellent all the way around! Very professional, reasonable rate and quality service. The plumber was very diligent and cared about the quality of his work. Very impressed and would highly recommended this company!
Krina P.
Krina P.
5/29/2019
I got my outdoor faucet repaired. The technician can and said that it will be 154$ with out looking at the problem and when i asked what the problem was he said the washer was broken and so he replaced it and the leak stop. And he said i dont have your type faucet handle so i cant replace it and asked us to replace it ourselves and now that i see the recipe online he wrote that he replaced the entire faucet and thats what he charged us for. I dont think that good business and will definitely not ask them to come back if it was a little cheaper then ya he did a great job.
Alicia M.
Alicia M.
5/21/2023
Overjoyed!! I must admit pluming problems scare the heck out me. I know nothing about plumbing. And I have had horrible experiences in recent years. But not this time! This time my experience was a complete pleasure! The engineers were so nice, so professional, so educated in plumbing. And I got an accurate diagnosis with a video of the issue!!! In real time! I'm so relieved! I now know I have a stuck sewer flapper. The flapper is not accessible without breaking concrete. They cleared as much as possible. Plumbing services are expensive, but I felt like I got my money's worth this time! I have access to my downstairs plumbing now. And I'm so relieved! Special thanks to Danny and Daniel! You took good care of my home.
Chris S.
Chris S.
7/19/2022
Dave arrived on time every time.  The first visit was just to plan out the install, the second visit was to install the tankless water heater and run the new gas and plumbing lines.  He was great in answering any questions I had during the install, and even showed me pointers for in the future when we finish the basement.  The installed went great!  There was part that was left off by accident and most people would be like they would never know, but not Plumbing Express and Dave, the came back out and installed as soon as possible.  Which is amazing since I am technically located outside of their normal coverage area.  The tankless water heater has been working flawlessly.  Thanks again Dave and Plumbing Express for the amazing experience!!!
Dvh D.
Dvh D.
1/27/2021
I called Plumbing express about a leaking shower. Dylan came out the next day. The shower was brand new. First, he noticed a few places that grout was missing from a few areas that were recently tiled. He suggested that we get that fixed first to see if that might be the problem and said to call him anytime to come back to look at it again at no extra charge if the grout didn't help. It didn't. I called Monday (I was busy Tuesday) and he came back first thing Wednesday morning. He found the source and fixed it.
Dylan was kind, thorough, and very informative. He's a pleasure to work with, wore a mask, and was very attentive to social distancing!
The cost was also very reasonable!
Damon W.
Damon W.
03/09/2017 12:00:00 SA
There is a reason why their reviews are so high! Their work and customer service are A++++ Woke up this morning with no hot water in our home. Found them here on Yelp and called them. Ed Torres got to me by 2pm this afternoon. Explained clearly what was wrong with my water heater and even showed me the defective part. When he didn't have the part on his truck that he needed to fix my water heater he went to Lowe's near my home, bought the part, and returned to finish the job. Very professional, clear explanation, and great price. Would definitely do business with them again and recommend to others!
A Q.
A Q.
7/14/2017
I found Plumbing Express on YELP. I used them (3) times in one month

Howard came out during the first visit and installed new toilets and a garbage disposal. The next two trips Dylan came out for a leaking shower. It was the cartridge. While he was there, Dylan checked the water air pressure and it read 180 (far beyond code). He came back out within a few days and changed the water pressure reducing valve. I took away one star for pricing but you get what you pay for.

I'm satisfied as long as they stand behind their work.
Weston A.
Weston A.
10/05/2020 12:00:00 SA
Nathan correctly diagnosed my problem and saved me thousands of dollars compared to what alternative plumbing companies were diagnosing/quoting. Moreover, Plumbing Expresses prices service line work was SIGNIFICANTLY cheaper than competitors. Great work by the friendly Nathan. I'll be using P.E. for future work.
Avinash S.
Avinash S.
10/12/2020 12:00:00 SA
Showed up in mask which is great given the current COVID situation. Explained exactly what and how much it would take to finish installing expansion tank and fix the water heater problem. They did not have all the parts but they got it in 30 mins and completed the work in time. Definitely recommended!
Sonny D.
Sonny D.
10/14/2021
These guys cut and capped a gas line and installed a new vanity top and faucet. Customer service was spot on and they came out at the arranges time. The plumber, David, was fantastic as well. My problem is with the astronomical pricing. The quote write up was written as $225 for just the cut and cap of the gas line or $1011 for the gas line and vanity install. WOW!!! Way too much for a job this size. I went ahead for the second option as I have been needing  this done for a while and there is pressure from the wife to clear things out of the garage.  It took the plumber a total of 2 hours and I had all of the materials, except for the hole saw to put the faucet on the vanity. Many of these companies are getting over like this and the only thing for consumers to do is keep each other informed. If you have the time to get other quotes, do it. These guys tore me a new one. No way I would have done this without wanting to keep my wife happy. Again, plumber was great. Company too pricey. Save your coins and go elsewhere.

Update: Owner reached out and advised that the wrong charge codes were used, as the technician is new to the company. He apologized for the error and refunded $200.  Again, the customer service was great.
Michael W.
Michael W.
12/21/2018
This is by far the most reliable, fair-priced, honest home plumbing service we have experienced which includes 2-3 others.  Garreth is so friendly and most accurately diagnosed our issues.  He has solved problems with fixes no one else could or would have offered without basically saying we needed a whole new system.  He is pleasant with our kids and conscientious with cleanliness and leaving no trace.
Shell B.
Shell B.
08/03/2021 12:00:00 SA
BAIT AND SWITCH

First of all, they claim they give free quotes, that is not the case. We called PE for an appointment for a few things that seemed to be awry in our home. I addressed my concerns with the tech, Adam, and before things even got started he let us know that over $200 would be the fee for the day BEFORE he could begin, but would be applied to whatever work was done.

At this point, we were stuck, so decided to go ahead an proceed. After diagnosing a hot water heater replacement, and checking the meter with my husband, he ignored the other major concern I addressed. When I called to ask if they would come back out to our home, and address the other issue, I got ignored.

In addition, the quotes are higher than other companies, and it cost us more than our original quote from another company.
Nicole B.
Nicole B.
3/27/2021
Dylan was my service technician and he was very professional and wore proper Covid19 protection. He was very knowledgeable about the product I purchased as well as the old product I had (garbage disposal). Even though he was there to install a new disposal I quickly learned that my old one was only jammed (which he fixed). I am very thankful for Dylan and Plumbing Express and will be referring friends.
Archie L.
Archie L.
11/18/2015
The folks that inspect my A/C twice a year told me I needed a new water heater.  When I bid it out, Plumbing Express came in a few hundred low. I hired them but there was a problem with the initial installation.  Turns out the problem was with the breaker to the water heater, not the water heater.  The plumber on the job was friendly but didn't think the breaker failure was necessarily due to the installation.  When I called the office, Ty and I couldn't legitimately determine the cause of the breaker failure, but to his credit he agreed to split the electrician bill.  So, a somewhat weird experience, but at the end of the day Plumbing Express stood by their work.  The water heater is working fine now.  I'd use them again.
Mel M.
Mel M.
3/17/2021
David Roark was amazing. I had a backup issue where my basement bathroom was flooding out of the shower and base of the toilet. With some expertise and some extra elbow grease, he was able to break up the stubborn clog that was causing the problems. You really can't beat the professionalism and experience that he and Plumbing Express bring. I know in the (hopefully distant) future when I need plumbing work done again, I will use them! Also he stuck to Covid guidelines very well and was very tidy/clean. A+
Alex A.
Alex A.
11/15/2017
I have learned in the past that any home service experience with a company depends on the person that shows up to your door to take care of the issue.

Lucky enough for us Jonathan was the man that represented Plumbing Express at our home. Jonathan is as thorough, diligent, and professional as it gets. His attention to detail and knowledge of his craft speaks volumes about Plumbing Express, and will provide you the confidence that the job will be done right! I would be shocked if this guy isn't running a company someday. Great job on them for bringing people like this into representing their company.

There is no feeling of unnecessary up-selling or BS phantom issues when they inspect for issues in your home. They are there to take care of your needs and your home fairly and honestly. HIGHLY RECOMMEND!
Rob L.
Rob L.
12/21/2022
We did a kitchen remodel, and needed to install the plumbing to the sink and hook up the dishwasher. Daniel came to do the work, really professional, easy to talk to, answered all my questions and advised on issues to look out for in the future. Great service!
Mark T.
Mark T.
07/05/2019 12:00:00 SA
Jose arrived right on time to replace the water heater, the internal assemblies on both toilets, and to snake every sink/drain.  Jose found several inadequacies with the existing water heater configuration and patiently explained his reasoning and recommended solutions; all of which made perfect sense, even to this layman.  The results of Jose's efforts were exceptional...and I waited a week before providing a review to ensure that all was working as expected.  I could not have been more impressed with Jose's uncommonly personable and professional approach to the tasks.  He treated my home as his own and made what could have been a difficult process completely painless.  I am pleased to recommend Plumbing Express and Jose in particular!
Valerie M.
Valerie M.
8/14/2023
Chose Plumbing Express for a second opinion after getting an outrageous estimate for a new water heater from a different company. Everyone at Plumbing Express was helpful and kind (Shegra for logistics and Andrew for the work) and the price was fair. Hope you'll give Plumbing Express a shot at your business.
Carissa Y.
Carissa Y.
06/04/2016 12:00:00 SA
Professional and courteous company, but definitely not the cheapest. I had rats chew 3 wires on my hot water heater. Dylan quoted me 1300 for a new heater, I asked couldn't he fix the wires and he said no. After calling many more plumbers I found several who could fix the burner assembly where the wires were attached for around 450 and finally found a plumber who fixed the problem on the spot for 125! If you're a plumber I think you should have the ability to fix water heaters and not just sell me a new one. Mine is 7 years old.
Debbie S.
Debbie S.
04/05/2017 12:00:00 SA
i am happy to make this my first review, as I felt this was one of the best services I have received in many years!  Sometimes you just have to put your trust in someone, along with the  advice of all of you Yelpers!  I was fortunate to have had Ed Torres as my technician.  He identified my two separate leaks, gave appropriate advice and was able to complete the work the same day!  Please patronize this plumbing service, as all of the 5 star reviews will prove us right!   Again, thanks, Ed!
Farris S.
Farris S.
6/23/2018
Expensive, $485 to install a dishwasher, really replace a dishwasher, basically take the old one out , attach water and drain and secure the dishwasher, overpriced . Also repairman wouldn't install bottom trim , said he couldn't because water line was in the way. I spent 15 minutes to cut away a bit of insulation and installed it myself. He could of done that . So a big NOOOO for plumbing express

response to Ty G
Perhaps you can explain to me why it was difficult, the water line already had a flex connection, already had a drain that did not need to be modified and the shutoff valve was readily available in the basement. Also we already had the dishwasher cord and flex connection to the drain. Was it difficult because he had to go to the truck to get an extra tool for the valve? Maybe it was difficult because he had to go back to the truck to get the fasteners for the bottom of the dishwasher because he had them in his trash pile. He was such a great plumber that he thought they were trash. So please tell me how it was difficult ?

ALSO EXPLAIN WHY YOU ONLY REACHED OUT TO ME WHEN I POSTED ON YELP AND DID NOT WHEN I COMPLETED YOUR QUALITY SURVEY ? Seems like your more interested in your reputation than customer service.
Matthew D.
Matthew D.
2/28/2017
I'm super pleased with the service I just received. Howard the technician who came out is very professional, friendly and extremely detailed and thorough.  We had an under the sink leak in our kitchen that was driving me crazy as I couldn't figure out where it was coming from. Howard not only got to the bottom of that very quickly, but he also identified a couple other minor issues that may lead to future problems, and he fixed those up for us.  And all for a very low price (basically they charged just the $129 diagnostic fee since no major new parts were required).  I'd turn to these guys in a heartbeat if I need future plumbing service. 6-stars if I could give it :)
Restaurant Goer X.
Restaurant Goer X.
6/15/2018
Trey fixed our kitchen sink and disposal system, took a look at the toilet and also gave us an estimate all under 30 minutes. He is so nice and apparently an expert! Very pleasant experience.
Jim L.
Jim L.
02/08/2017 12:00:00 SA
My 16 year old tank water heater was showing some signs of rust so I was looking to replace it before it went on its own and resulted in water damage.  I knew going in that new regulations since my last install might prevent a new tank heater from fitting in my mechanical closet. I was hopeful that I didn't have to move it or go with the more expensive option of a tankless system.  Plumbing Express sent out Gareth who checked out the situation, clearly explained some options and provided quotes for each.  I had a few others come out to provide quotes. One guy got lost and had to call for directions, another eyeballed it and would only give me a quote for a tankless system and a third wanted $49 to come out and provide an estimate.  I chose Plumbing Express.  Gareth was able to remove and replace a 40 gallon tank into the small closet with about an inch to spare.  From the initial contact through installation, I was very pleased with my experience with Plumbing Express and Gareth.  I will not hesitate to contact them the next time I need a plumber.
Ania S.
Ania S.
11/17/2015
I absolutely Love working with plumbing Express. Blake and Ty and whole crew are so easy to work with. Very professional and their work is a high quality. I hired them to replace polybutylene pipes for many of my real estate clients, including my own sister. Job was done with no issues. For all my and my client s plumbing needs we call Plumbing Express.
Krispin P.
Krispin P.
08/05/2021 12:00:00 SA
I have had work done before by Plumbing Express.  They installed my water heater and did a great job then.  This time I needed to have two toilets replaced in my home.  The dispatcher was very polite and informative.  They were very accommodating to my schedule to send someone.  Adam was prompt and polite.  He gave us a great estimate and because we bought our own toilets he was immediately able to begin installment.  I also had Adam look at some other things we might want to get done (new faucet install and new shower head) and he was very happy to do so.  The installation was quick and he did an amazing job, he also cleaned up.  He gave me good advice on a inexpensive vacuum to help with water spills.  His service set a great example for Plumbing Express.  I will always call Plumbing Express for my plumbing issues for sure.  Thank you very much Adam.
T W.
T W.
11/07/2018 12:00:00 SA
We found Plumbing Express by an online search.  We needed to replace the supply lines of a house built in the 50s (galvanized pipe).   I called, immediately talked to Tye who took some basics and said he would have Blake call me.  Blake called me back and took enough details to give me a ballpark idea of cost to compare with my other estimates.  We agreed to a contract after he reviewed the job.

Communication was great.  I had the crew leader, Ed's, number prior to the start and he let me know the day before when they would be there.  Everyone was on time.   They had a general plan before they even arrived.  Looked over everything and then laid out floor covers and hung plastic barriers.  Got to work, ran into things they didn't expect and figured ways to make it work as nicely and unobtrusive as possible.  You have to expect some of that in this kind of project on an older house.

Our crew was only three people - Ed, Butch and Lucio - they turned the water off, ran the supply from the meter, ran all the lines and had the water back on and working that evening.  Came back the next morning to do the finishing work.  Left the place spic and span.

Everyone I spoke to was courteous and professional.  The price was good compared to others.  The work was amazing - they went into the house through the slab (unseen) so the pipe runs up a corner inside the wall in the garage into the attic.  Through the attic and down walls to each fixture.

The contractor we were using for other repairs expected a trench all around the house with a pipe running up an outside wall and who knows what inside.  They estimated 3-4 days plus then finding someone for finishing work.  Plumbing Express has this re-pipe process down to a science - our project took a day and a half start to finish.

We are very happy with the results and would highly recommend this team.
Trevine W.
Trevine W.
9/30/2016
Recently used Plumbing Express for a leaking toilet in my rental property. They were able fit me in the same day and fixed the toilet at a very reasonable price. Since I live out of state they made it easy by taking my payment over the phone and the plumber who did the work immediately emailed me a picture of my invoice. I would most certainly use them again.
Chiara V.
Chiara V.
07/07/2017 12:00:00 SA
Wow the disrespect and high prices (and their plumber lied to my face). It's a wonder how they have any customers. I called them to fix a sink that wasn't draining and a leak in my bathtub. The plumber they sent said that he didn't believe there was a leak. I said well that's fine, there IS a leak and if you don't think so I should probably call someone else. He said no, no, I believe you....
Howard the plumber went to the store to get parts to fix the sink and the leaky faucet. All it needed was an adjustable stopper. He came back with only the parts for the sink. He said he couldn't find anything to fix the leak and that I would need to reschedule. Then he charged me $234.00 for installing the stopper.
When I called the office to reschedule the boss said that Howard wasn't actually even looking for the parts at the store, he just thought there wasn't a leak so that was the end of that. They offered to send someone else out if anyone was available. I said fine, but if they can't come please call me before your offices close so I can reschedule. They did not call. Need I say more?
Ty W.
Ty W.
4/26/2022
Our garbage disposal started leaking and needed to be replaced. Ty from Plumbing Express responded promptly to our service request, and was able to get someone out to our house the same morning we spoke. The job was completed quickly and to our satisfaction, and the price charged was very fair (after a small bit of haggling). We would gladly recommend these folks, and will definitely keep them in mind for any future plumbing needs.
Frank R.
Frank R.
8/30/2018
Came home from a business trip today to find my garage flooded.  Kevin showed up within 45 minutes and fixed the problem.  Not much more that you can ask from a service company.  Thank you!
Price K.
Price K.
3/30/2017
I can't begin to express how happy we are with the services we received today. For starters, we only initially requested service this morning (around 9:30am).

We were greeted on the phone with warm, professional regard. Mind you, we haven't had water on in our home for almost 2 days waiting for another company to have an available appointment. We were scheduled with a same day appointment to help with our issue.

Gareth E. arrived at our home in the earlier side of our appointment window. After only a minute or two, Gareth was able to identify the issues we were having (some self imposed and some from another plumber). He helped explain the problem and immediately got to work. From the moment he walked in the door Gareth was incredibly professional and courteous... nothing like what we had experienced in the past with a different company.

After almost no time at all, our problem had been addressed, Gareth had processed our payment and he was on his way. He thanked us for our business and offered the company's services any time if needed.

I will say that Plumbing Express turned an incredibly scary, stressful situation into one of the most positive moments we've had with a business. It's no wonder you have 4.5 stars on Yelp. My only regret is that you don't have 5 (because you deserve it).

We will be sharing this with our friends in our neighborhood page in hopes that they can utilize your team as successfully as we did.

Thank you for everything!
Marianne W.
Marianne W.
6/22/2017
My experience with Plumbing Express was stellar! Jonathan and Mark were prompt, professional quick and most importantly, kind! The work I needed was on a hot water heater. The company sent Plumbing Express for a second opinion on my water heater. The first company will not be getting a good review, we'll leave it at that. Joan Han came in at 9:00 a.m. and had a brand new water heater installed and producing hot water by 1:00 p.m. That included leaving to pick up the water heater and draining and removing the malfunctioning unit. They wore protective booties and cleaned up after themselves. I couldn't be more happy with these servicemen or the company. Thank you so much!
Steve F.
Steve F.
7/13/2019
I hired this firm to re-plumb my entire house at a cost of about $7,600. This work was initially performed in an expert manner and I was very satisfied, especially with the sheet rock repair performed by Roberto and tile work performed by Ed. However, 5-6 weeks later, I noticed a very slow leak from the service line on a toilet on which they had connected the line. They came out and replaced the service line but it still leaked. Here is the problem. I asked the owner to do whatever he needed to in order to stop the leak. He said his sole responsibility was the service line and that it was a coincidence that it started leaking after they had re-plumbed the house and that it wasn't their fault. He said he could stop the leak but all he would do is give me a 20% discount for the labor and materials. I then called a handyman I use occasionally, he replaced the service line one more time, and the leak stopped. Here is the point: I had just paid these folks $7,600. They could have replaced my ENTIRE toilet for less than $150 at their cost but the owner was adamant that he would do nothing else unless I paid him additional money. It would seem to me that the amount I had paid initially would have more than covered the cost of making me happy but the owner was insistent on getting in the last word. Hence, he has lost a customer and other prospective homeowners who need similar plumbing services.
Gerri W.
Gerri W.
11/06/2017 12:00:00 SA
I have been using plumbing Express for a while now. All visits have been good, The last visit they scored 5 stars. as I had a leak that needed immediate attention. They were our right away! Fast! They are all very nice and very knowledgeable. Reasonably priced and I will stick with them as they have been out about 4 Times working on all different leaks. Dylan has been twice and very helpful and super friendly! We appreciate you guys very much!
melanie s.
melanie s.
7/28/2022
Plumbing Express is hands down a step above. Superior workmanship, professionalism and fair pricing. Not the cheapest and not the priciest, but exactly what the project called for. We've had 12 months of constant plumbing problems - clogged drains, basement flooding, etc. We used 3 different companies over 4 repairs. None of them showed up on time, all were dishonest, charged a lot to bandaid over the problem. Plumbing Express was the exact opposite. They were responsive, got to the root of the problems and fixed them. Very major repair, so they offered zero percent financing. Excellent!
Maria R.
Maria R.
02/02/2017 12:00:00 SA
Gareth came out the same day I called to fixed simple clogged toilet quickly and efficiently, and left the area clean. Similar job by another plumber cost considerably more. Definitely recommend Plumbing Express!
Jackie E.
Jackie E.
04/06/2017 12:00:00 SA
Unfortunately, I did not have a great experience with Plumbing Express for a simple fix (bathroom tub faucet leak). The technician that came out quickly and was very pleasant.

The issue I have with Plumbing Express is the run around on scheduling to have a faucet ordered and replaced. Multiple times appointments, that I took of time for, were cancelled and it was blamed on being unable to get the replacement faucet. After 3 weeks of waiting, I found the part myself on Amazon/Home Depot, ordered it, it arrived 2 days later and I installed it myself. Simple fix that should not have taken 3 weeks to get in. I truly feel like this was a small job for them and they just kept pushing me off figuring I didn't know any better. I didn't appreciate the run around I got from this company or my time being wasted.
Prem B.
Prem B.
12/11/2017 12:00:00 SA
Quick response time to our clogged kitchen drain (same day; within 45 minutes).  Great service, price was great.  Can't complain and will be recommending to others.  I've had issues with non-responsive plumbers in the past but these guys were the opposite.  Highly recommended.
DL E.
DL E.
11/27/2019
It is with great pleasure that I offer this review for both Tammy Olds and David my new plumber.  Their team effort resolved my plumbing issue reasonably.  From the initial call to the final install this team was great.  David was knowledgeable and efficient.  I appreciated his can do attitude and his thorough assessment of the plumbing issues in my home.

I have recommended this company as a potential service provider for American Homeshield.
A L.
A L.
07/05/2022 12:00:00 SA
Just had service technician David Roark come out and fix a clogged toilet, which would not flush even after I used a toilet auger. I've been using Plumbing Express for over 10 years, and David is one of the best! I'm already having him come out again to do additional work. He is incredibly professional, respectful of our hardwood floors (laying down a thick plastic before putting the toilet seat down after he removed it from the half-bath), and left the bathroom and my hardwood floors as clean as they were before he came! Thank you David!!
Grace P.
Grace P.
06/04/2015 12:00:00 SA
We had to replace a water heater in our new condominium.  We called numerous companies to have them give us a quote.  Jim came in, recommended couple products.  We wanted to research about the product so we had him hold for few weeks.  He followed up, answered all our questions and had product marketing rep to come to talk with us to answer our questions.  Even though that product did not work in our household, we decided to go ahead and install our new water heater with Jim.

On the day of installation, they were very prompt, arrived on time and finished on time.  There was no mess whatsoever after they left.  Jim even put a cap on our gas line without charge.  By far, they are the best plumbers!

Jim, Thank you for your work!
I really appreciate what you have done for us.  I tested the water today, Hot Water comes out without a problem!  Sorry once again for not turning the A/C on for you while your were working and not telling you about the cold bottle water in the fridge...  I completely forgot!  Thank you, Thank you, Thank you! :-)
Kim L.
Kim L.
10/25/2019
I had many terrible experiences with plumbers in the past and was very skeptical when I was forced to get one quickly this time due to a huge leak. They are the only company that was able to get a man to my house on the same day, not to mention Kevin arrived only 30 minutes after my call. He was completely honest about the problem at hand, what he can and cannot do, what he planned on doing and all the alternatives. He was very knowledgeable and friendly, and happy to answer all my questions, even the silly ones. He gathered a crew for the fix on the next day and have really taken in all my concerns to avoid damages to the property the best he could. After he left, I could barely notice the difference. His pricing was reasonable, and he cared about doing things right. I didn't think it was possible for me to trust any plumbers but now I trust his work as well as his company. Overall they've saved my day and really made the whole process as easy and painless as possible. Thank you very much Kevin!
John H.
John H.
04/06/2015 12:00:00 SA
We are changing our kitchen and needed to move the water, gas and drain lines. I called Jim at Plumging Express and he responded quickly, gave a fair qoute and did the work in one day. Was professional and and very easy to deal with. I am very happy with the results. I will use him again for future jobs.
Anthony M.
Anthony M.
10/08/2020 12:00:00 SA
i put out a request for bids for clearing a sink clog out and nobody responded. I called one plumber and their answering service kept taking messages.  Plumbing Express is the only company which did not hassle me.  The job I had was very simple so  I did not get a chance to give them a more expensive project like the water heater which I guess needs to be replaced.
James J.
James J.
08/04/2020 12:00:00 SA
After researching numerous plumbers in my area, my wife and I decided to go with Plumbing Express. On the initial site visit David gave us clear insight as to how he would move our gas line. I preferred the line to extend from the current location ( not moved completely which would have involved new exterior holes cut into the kitchen wall; easier and quicker for the plumber compared to extending existing pipe ). He let us know that would not be an issue. He was very professional and gave us some tips to help us further along our renovation project. The price was competitive and fair.  I would highly recommend Plumbing Express.
Rachel A.
Rachel A.
9/26/2022
David R. was wonderful! We had 2 leaks in our kitchen ceiling, one from a water supply pipe to the upstairs and one from the upstairs guest toilet. David arrived well within the window provided and I was given a 30 minute notice before arrival. He provided a few quote options for a combination of things we needed both immediately and in the near future, but I did not feel pressured at all. The best part was that he came prepared with everything he needed to get the job done same day! I had 2 other companies come by for a quote the week before and neither of them had to ability to complete the job on the spot. We will absolutely continue doing business with them!
C H.
C H.
8/16/2018
Just had a bunch of work done by Kevin. He was thorough, courteous and professional. What a great job. Price was solid.  If you need plumbing work done give these guys a call. Great response time too.
Charles C.
Charles C.
9/13/2021
The service was good. My technician David was totally professional, on time, and knowledgeable. I had a leak in the walls due to a punctured water line and David fixed it in about 30 minutes. I thought the labor was a bit expensive at $550, but I didn't have the time to shop around or fix it myself, so I agreed to the job. The only reason why my review is not five stars is because I had an issue with a smelly shower drain that he couldn't figure out and he left my shower head loose, but besides that all was good.
Michael S.
Michael S.
6/16/2019
Great Plumbers very good work, we have used them 4 times, to replace poly water pipes inside then out side of the house and to fix a shower not working and unclog the kitchen sink. They will provide a free estimate which is great then they provide great service highly recommend.
Jason S.
Jason S.
8/17/2017
Plumbing express is a great company with reasonable pricing and quick service. Jonathan did a great job installing a new hot/cold water line. Gareth did a great job installing kitchen drain. Would highly recommend this company.
Kristen L.
Kristen L.
4/21/2017
This company lives up to their high rating.  After researching on Yelp, emailed my request (which was not urgent - simple toilet occasionally overflowing for no reason).  In less than 24 hours Preston was on our door step and resolved the problem in less than an hour.  

Preston was professional, explained in detail his assessment and approach, including estimated fees before any work was completed.

Will use them for any future needs and highly recommend.
Paul C.
Paul C.
7/27/2015
So had an outside line break unexpectedly over the weekend and call Monday morning and they were out here in an hour or so.

The young man was very polite  and very knowledgeable and efficient.

I will be recommending him to our neighbors since our last plumber has retired.
Robert W.
Robert W.
3/31/2021
Amazing service! Was renovating condo out of state and Covid made things even harder. Dylan and plumbing express was incredible! I asked to be called whenever he arrived and not only did he do that, but when we needed to replace a faucet, he went to Home Depot and took photos and sent them in real time for me to choose. I absolutely recommend Dylan--he did a lot of work and also redid the previous plumber's mistakes. Highly highly recommend.
Alex T.
Alex T.
9/21/2016
Plumbing Express sent out Dylan to help us take a look at two toilets and a bathtub issue. He was very professional, helpful, and funny! He gave me helpful hints with how to fix the issue if it should ever happen again. I liked him and his service so much that we will be using them again to replace our Water Heater in the near future!
Laurel W.
Laurel W.
03/11/2015 12:00:00 SA
When we discovered that our very old water heater was leaking, our first call was to Plumbing Express, based on the reviews we read here. Although they weren't able to replace the unit right away, they did send a technician that day to at least make sure that it was safe until they were able to do the replacement two days later. Overall, the service was professional, friendly, and fair-priced.
Steve C.
Steve C.
8/18/2015
After I tried to fix a leaky faucet myself I threw in the towel and called Plumbing express.  I called Monday morning and they were at my house in about an hour.  After they diagnosed it could not be be fixed they came back the next day and replaced and never charged for the first visit.  I hope I don't need a plumber soon, but if I do I will call them again.
Jeff J.
Jeff J.
10/10/2019 12:00:00 SA
Called these folks for a job last week $300 to fix separated pipe behind kitchen wall, the fix was fine except for water pressure in the kitchen. Recall appointment to correct this was rescheduled on their end the same day within the time frame. The explanation was he got an emergency call. So I arranged to have someone at my house to let him in for nothing, and I can't miss more work until at least Monday to let him in, so I'll have to figure out how wash dishes cook, etc. The failure here is you cancel an appointment to correct simple work you should have gotten right in the first place to handle someone else's emergency, and this is Ok because you already have my money so I can wait, right? NOPE #FAIL

Update / I guess they saw this review because less than an hour after posting they called and are OTW and I genuinely appreciate it, I understand everything doesn't always workout the first time but there's a lot to be said for how you recover #kudos on working it out
Sarah M.
Sarah M.
2/13/2021
Perfect 10 out of 10 experience with our whole house repipe. They were able to repipe in one day and repair the sheet rock and paint in 2 days. The sheet rock repair looks flawless and their fair and straightforward pricing saved us thousands compared to the other three bids we received. Highly recommend Plumbing Express!
Mike S.
Mike S.
02/11/2015 12:00:00 SA
Found damage to stud a couple years after they replaced the pipes in my house. Ty called and wanted to make it right based on my review. I would recommend again based on the willingness to correct mistakes.  Thank you for the unexpected follow up Ty.
Richard B.
Richard B.
3/30/2015
I don't know if these people are any good or not. He inspected my job about 5 weeks ago, promised a written estimate, and notwithstanding follow-up requests by me for it, still waiting.
Jeffrey B.
Jeffrey B.
8/21/2018
We had our polybutylene piping replaced by them August of 2018. They weren't the lowest priced option but we decided to use them. Great decision, the work started on Monday morning and by 3:30 that afternoon water was restored in a 2 1/2 bath home, we do have a crawl space that helps. There were about 25 holes opened up which was a bit unnerving, but by Wednesday afternoon Keith had done an excellent job restoring everything back to normal. If you'd have been there before and after you'd question whether anything had been done. We also added a recirculating pump to speed up hot water in the morning. Highly recommend them.

I want to add we ended up finding a mistake in the plumbing lines and when we called they came out and fixed same day. Definitely recommend they stand by their work
Vernon C.
Vernon C.
7/15/2017
Called based on Yelp review and proximity. Response time is quick. Called on a Saturday, appointment was later on that day. Specialist Howard Lawes came out to inspect my water heater and gave me some options and quotes. Set up my appointment for installation the following Tuesday and The company was very flexible in the scheduling. Howard came back on the Tuesday and installed my water heater in about 3hrs . Very high level of professionalism, knowledge and customer service was exhibited by Mr Lawes and the company and I recommend this company for your plumbing needs!
Erin S.
Erin S.
09/06/2017 12:00:00 SA
We recently had to have our entire house re-plumbed due to having the dreaded grey pipes otherwise known as polybutylene. We were expecting a nightmare, but the crew at Plumbing Express made it as easy and quick as possible. Within 3 days we had all new pipes and drywall that was patched and looked better than before the re-plumb thanks to the work of their amazing drywall guy Keith. All in all what could have been an extremely unpleasant situation was made bearable. We would definitely use them again for any other plumbing needs.
Margaret M.
Margaret M.
2/21/2018
Plumbing Express came out and did an amazing job ridding us of our pesky polybutylene pipes in only 1 1/2 days!  We expected it to take 3 full days.  They were very efficient and courteous.  We got 4 estimates and their prices were competitive and not only that - they were obviously very knowledgeable, which gave us confidence that we could trust them with our work.  The team did a fabulous job.  Major shout out to Blake who did the estimate but especially to the work crew of Jasmin, Paul, Lucio, and Butch!  The got the repipe done so quickly and arrived right on time.  The next day, Roberto came in and worked his magic on the drywall making it look like no one was ever there! Roberto is amazing and fast at drywall repair!  Thanks, Plumbing Express!
Katie S.
Katie S.
8/13/2022
Great communication and efficient booking process. The technician was friendly and effective.  I would highly recommend this company
Naveed A.
Naveed A.
5/17/2018
This is my second time replacing a hot water heater with plumbing Express (different houses). Both times my experience was great. This most recent time, Gareth was phenomenal. He did an excellent job and was very knowledgeable about tankless heaters and the work he was doing. He was also very pleasant to interact with throughout the process. Hope to not have any problems in the near future with our home's plumbing, but if I do I would not hesitate to use plumbing express again.
Anthony C.
Anthony C.
01/07/2016 12:00:00 SA
Yelp says three stars is OK and I'd agree with that.

If you want a company that do a decent job, do it to code and are lightest on your wallet, these guys are for you. I have no doubt 80% of people would be very satisfied and I'd recommend Plumbing Express for those people.

If you're expecting top-notch, best-in-the-business, a job that you'd be proud to call your own, these guys may not be the right choice. I got what I paid for, these guys are good value, but in hindsight I personally have high standards and I should have paid more elsewhere. One example, over a month later, weeks after I paid, I'm still looking at an unpainted patched up wall.

Nothing bad about the company, I absolutely suggest this company for the vast majority of people who don't really care how it's done as long as it's fixed, but for those who are looking for the best I know you can do better, but be prepared to pay a little more for it.

UPDATE: After posting this review, Plumbing Express have offered to finish the job and paint my walls. Given the job done thus far I'm not convinced they'll meet my standards on that front too so I'll paint it myself. Their offer to paint, however, is appreciated.
Jay P.
Jay P.
9/24/2020
Awesome experience!  They came out the same day, early in the time window. Chris was great and quickly diagnosed the problem and fixed it. Couldn't be happier.
Rita W.
Rita W.
09/11/2019 12:00:00 SA
Kevin was my technician, and his level of customer service was far above what I expected. He walked me through every important part of the inspection thoughtfully, patiently, and explained everything to me in a way that I could understand. He offered suggestions, and alternatives. I could tell that he was really looking out for my best interest and knew his craft very well. Another thing I like is that he gave me a same-day quote, which was truly unexpected. I'm looking forward to working with Plumbing Express again.
Jessie G.
Jessie G.
01/01/2016 12:00:00 SA
They are so helpful and didn't try to take advantage of us! We called them for a second opinion on a leaking supply pipe to our bathtub. The previous company quoted us $1000  They came out, removed 2 plastic washers (that weren't supposed to be there) which fixed the leak and they didn't charge us anything! The bathtub faucet diverter that diverts water to the shower head was only partially diverting the water. They walked us through how to fix it ourselves, if we wanted, or they would charge us $315 for them to fix it. That's way better than $1000! Very nice guys. I would definately recommend them
Alex T.
Alex T.
01/10/2014 12:00:00 SA
Like a lot of folks with the cold weather in Atlanta, I had a pipe burst in the crawl space under my 1925 home.  Working the hours I do, I panicked and called almost every plumber on the BBB website.  Plumbing Express was the only folks who were available the next day, definitely living up to their name.  Although I warned them that the crawl space was tight, the first plumber they sent couldn't fit.  They were responsive enough to send a second crew the same day!  They replaced my pipe with polybutylene pipe, and even insulated it for me.  I found them polite and considerate.  I would definitely use them again.  My only hesitation was that they are slightly expensive.  However, that may be because they had to send out two crews to take care of my problem, and the poor plumber had to crawl in the mud, under the house, into a tight crawl space to take care of the busted pipe.
Mark B.
Mark B.
1/30/2021
Used PE for a complete repipe of our house.  Bottom line, they claim to be repipe experts and, based on the work they did on our house, their claim is valid.  First, I liked that they have a seperate business unit for repipe jobs which means the people doing the work, only do repipe work.  Second, the fact that they handle the entire job - plumbing, drywall repair and painting means you are only dealing with one contractor.  Third, their price for the entire job, was very competitive.

Regarding their employees.  They arrived on time, they did their work trying to be as non-distruptive as possible, all were very professional, all were polite, no loud music.

Regarding their work.  It was obvious they new what they were doing.  Day one, a crew of four did the  plumbing work.  All had their assigned tasks, but work was coordinated so that everything came together at the end.  Entire plumbing part of the job was done in one day.  When they left, with all the holes that had to be cut in the drywall to get to the plumbing, my wifes concern was that her house would never look the same.

Day two (the very next day - no waiting for days for the drywall to be repaired), a one man crew arrived to begin putting the walls and ceilings back together.  Worked all day, plus half the following day.  When he left, you could barely see where the drywall had been repaired.  A special shout out to Roberto who did this outstanding work.

Having to repipe your entire house is not something that should be looked forward to, however, Plumbing Express made the experience as good as good be expected.  Highly recommend you at least have them come out and do an estimate.
Andrew S.
Andrew S.
04/12/2018 12:00:00 SA
Our home had some slow leaking copper pipes near our water heater and within our crawl space. Had a few local companies come to the home to assess the repairs and quote. Of these, we chose Plumbing Express. For reference, there was no service charge with Plumbing Express to come to our home, inspect, and provide a quote. Despite no service charge, they still quoted competitively with others who did ask for an inspection fee. Within a day, they sent a professional named Dillon to our home for the repair (He also came for the initial inspection). Dillon was on time, courteous, polite, and did very well in explaining the repairs he was making and what he was looking for. In asking him other general questions about our home's plumbing, he took the time to listen and answer them. Inspection of the pipes following the repairs looked great, with all of the leaks fully resolved. We plan to use Plumbing Express in the future for relevant repairs.
David W.
David W.
7/21/2018
Not a great experience. We had a leaky kitchen faucet that (ideally) I wanted repaired. The plumber arrived, and I was immediately put off: he wasn't friendly at all and seemed less than thrilled to be there. I explained the situation, and he did a very brief and cursory examination of the faucet, telling me that I needed to buy a new one and call them back to have it installed. No offer to attempt an actual repair or even a more significant examination. He quoted me over $250 to do the install - not happening! He did write up an invoice for me characterizing the issue as a manufacturer's defect, but that was it. We'll be looking elsewhere.
Hannah P.
Hannah P.
05/12/2014 12:00:00 SA
I called them after I noticed my water heater leaking. Gabor was able to come install a new one the same day. Gabor, the plumber, and the dispatch person I talked to on the phone were friendly and helpful. I would use them again.
Stan W.
Stan W.
06/04/2020 12:00:00 SA
We had another opportunity to use plumbing express and once again they did not disappoint. They are such an awesome company. I wish every vendor treated their customers with such respect and did such quality work. Thank you again plumbing express!  Thank you, David Rourke for today's call and for the quick solution to our problem.
Mike R.
Mike R.
5/20/2017
Professional and very knowledgable.  Plumbing Express lives up to all their reviews.  Preston Brantley was gave exceptional service.  Very happy with the service.  Will be recommending to neighbors and friends and will be using them again if needed.
Emily H.
Emily H.
01/09/2023 12:00:00 SA
David Roark with Plumbing Express replaced three hose bib pipes that had burst behind the wall from the recent deep freeze. The locations were tight, they weren't easy to access. He stuck with it, undeterred, and got us up and running again in record time. It's hard to ask for more from a plumbing professional and their company. Pleasant to deal with, highly skilled, shows up on schedule, pricing was more than fair. I highly recommend David Roark and Plumbing Express.
Michele M.
Michele M.
12/18/2014
EXCELLENT!  Jim Nuckles and James are very knowledgeable, professional and reasonably price for the experience and expertise they provide their customers.  When a new water line installation to my home became a concern, Jim and James came out the same day and resolved the problems.  Fun and friendly to work with, they are HIGHLY RECOMMENDED.

Yes, my profile says New York but my home is in Atlanta.
Alesa W.
Alesa W.
3/18/2021
I had plumbing express replace all the polybutylene pipes in my house a few months ago. Their quote was higher than a few other places I'd called,  but they use cpvc pipes instead of the lower quality pipes that many other companies use. They arrived on time and finished on time, and when I checked my pipes and found a small drip under one of the sinks, they came the same day to fix it. I also greatly appreciate that they called me when they were about to replace the service line to my house and they realized that it had previously been replaced and didn't need to be worked on. They cut my bill down accordingly. Overall they're slightly more expensive, but you get what you pay for! I definitely recommend them!
Kesha J.
Kesha J.
4/17/2017
After being suddenly awakened 5:30am Saturday morning to a singing water heater, I immediately began a search for a plumber. Decided to give Plumbing Express a try because of all the good reviews.
My plumber Gareth arrived promptly Monday morning. After explaining what happened, he instantly knew the problem and went right to work. He explained everything, was very knowledgeable, and offered options. He wore booties while inside, and cleaned up afterwards.
All problems were solved, and I wasn't charged a fee for coming out. He was very professional and courteous. Hopefully I won't need a plumber for a while, but if I did I wouldn't hesitate to call Plumbing Express again. I highly recommend them.
Debby R.
Debby R.
10/03/2022 12:00:00 SA
Attentive and patient to explain issues. Good installation. Dylan was very friendly and professional with the installation of the water heater. No more sudden cold water while I shower!!
Kevin K.
Kevin K.
05/10/2017 12:00:00 SA
I wish I'd known about Plumbing Express before I had both faucets in my master bath replaced!!!  After paying twice what I should have for the faucet replacement, I did some research when two of my toilets started leaking.  I found Plumbing Express on yelp and called them.  They were courteous over the phone.  My plumber, Daniel, arrived promptly after I received a courtesy call letting me know he would be there shortly.  He assessed the situation, provided a REASONABLE quote, and went to work fixing both toilets.  About an hour later, he was done.  I'm extremely satisfied with the service I received and the price I paid for the service.
Cindy A.
Cindy A.
06/10/2017 12:00:00 SA
We bought a house 3 years ago and it had the bad poly pipes so we knew eventually we'd need to replumb the house. After a couple of small leaks we could feel the time bomb ticking. So we saved up and finally hired Plumbing Express to come do the job. Not only were we impressed, frankly we were a little amazed at what they were able to do. The first day a large crew arrived to open walls, dig in the yard, and replace all the interior and exterior pipes. Sounds bad, right?  Nope. The reasonably sized holes were efficiently placed and the damage to the yard was minimal. They put dropcloths all over the house and cleaned up as they went. Each sheetrock cutout was numbered and neatly stacked for the next day. All pipes were replaced and water was back on by dinnertime that first day.

Day 2- The sheetrock artist (he was amazing) got all the holes replaced, taped, and mudded.

Day 3- The sheetrock artist returned to sand and paint. Somehow he was able to match the paint in each room exactly!  He tented areas where there would be excessive dust and debris preventing my house from being coated in a layer of dust. He had all the cool tools he needed to speed during of sheetrock mud and to repair the popcorn ceiling. I have called him an artist because I look closely at the walls and CANNOT tell where any work was done!!  He made sure everything was cleaned up before he left.

Our only ding on the experience is that while they did move furniture out of the way, there was no one to help move it back into place. For us it wasn't that big a deal, but it might be an issue for someone not able to move heavy furniture on their own.

So, if you find yourself with a plumbing need, such as replacing bad pipes, I HIGHLY recommend Plumbing Express!!  It wasn't cheap, but when compared with other quotes that didn't include sheetrock repair, we felt it was fair for the size of the job.
Alex C.
Alex C.
1/29/2015
My wife covered what happened, but I definitely need to give them a second review. Quick to schedule, helpful over the phone, and affordable rates. You can't beat that when you need a plumber, since you know you're screwed if you're having to call one.

James, who helped us out, came up with a pretty clever solution and was able to address our unique problem without doing what would've cost twice as much. This adventure also led to our water heater element burning out when the water was off, and he was able to come and diagnose the issue at a later date and call in the warranty part for us.
Stacey H.
Stacey H.
12/12/2014 12:00:00 SA
I highly recommend Plumbing Express! After finding them here on Yelp I gave them a call to assess our needs for a new water heater and give us a price quote. Spoke with Ty on the phone and he was extremely knowledgable and friendly. Everything he recommended was reinforced in my follow up research, so I called back to have someone come out and formally quote the job. Jim came out a few days later and he too was very easygoing and knew his stuff! Less than a week later we had a brand new water heater. Jim ensured that I knew how to maintain it and that all my questions were fully answered before leaving the job.

The biggest motivator for me in choosing Plumbing Express was knowing that they were giving me solid recommendations and that I was getting a fair price. The last plumber we used (a big name that I shall not publicly call out) took advantage of us price wise. I'm really glad we found Plumbing Express because I know I can count on them to be friendly, available and fair!!
Rika S.
Rika S.
08/02/2016 12:00:00 SA
Fantastic! This company has excellent culture. Danny is honest, trustworthy, and will go out of his way to fix the issue. Will definitely use Plumbing Express again.
Jason M.
Jason M.
6/29/2021
terrible customer service. they gave me a 4 hr period. i told them my tenant would be at the house .they never came ..my tenant took off work. but they did apologize for the inconvenience.i'm sure my tenants creditors and employers will have the same understanding if she gave them a apologize.. i would never recommend this type of business to anyone
Jessica R.
Jessica R.
05/12/2020 12:00:00 SA
Our piping was plumed wrong to begin with and the garbage disposal was pushing waste up into the sink. Not pleasant. We hired someone that made a huge mess, using the wrong materials and then left us. When Jose from Plumbing Express came by and gave us a reasonable quote and was able to work right away, we were happy. Imagine having to come in after someone else and cleaning up their mess. He did a great job and we have total confidence that everything works as it should + you get a 90 day guarantee. The first guy definitely didn't have that. We now have a new plumber and one we would recommend to our friends. Thanks!
Noel S.
Noel S.
8/16/2022
Great service from Plumbing Expess. Definitely recommend!
Veronica V.
Veronica V.
04/03/2016 12:00:00 SA
This was my first time working with Plumbing Express, and I will use them in the future.  Dylan replaced a Shower Head and Kitchen Faucet.  He was friendly, helpful, and effective.  His explanations were easy to understand, and useful.  Appreciate the reliability of this company.
Stephen R.
Stephen R.
12/12/2018 12:00:00 SA
Plumbing Express did a fantastic job on repiping my home.  We had an old polybutylene pipe bust in the afternoon.  I called them and Matt had a crew out there the very next morning at 8AM to do the job.  
Their people exercised a lot of caution and skill while doing a very nerve racking job of removing sheetrock squares to access pipes.  The sheetrock replacement guy was extra good and professional also.  
I highly recommend them.  Thanks Matt, Ed, Jasmine, Sandra, Lucio and Roberto!  Great job.
Nita T.
Nita T.
10/24/2019
I cannot express how happy I am with this plumbing company. Whenever I call, they are quick to get here and resolve my issues. My technicians today, David Roark and Tyler went above and beyond working to repair my plumbing issue and the most cost effective way. I'm beyond thrilled and will continue to use them ... always.
Shane W.
Shane W.
12/07/2016 12:00:00 SA
Great service! Dylan came out and replaced a toilet for us as the old one had an old wax seal.

Responsive, courteous, and skilled.
Cory M.
Cory M.
11/17/2014
These guys are great! I definitely recommend them to anyone. I'll be using them again if I have any more leaks. Thank you!
Nhuy W.
Nhuy W.
10/16/2013
A pipe busted in our house and another plumbing company referred us to Plumbing Express for a re-plumb of our home due to the fact that we had polybutylene pipes. Another company came out to make a temporary fix and we also got them to give us an estimate for a re-plumb. Their quote was strictly for the re-plumb and did not include the repair of the drywall when they were finished. When we contacted Blake Mowe and he told us what Plumbing Express could do for us, we knew we would be choosing them for the job. They came in and completed the re-plumb in two days and repaired all of the holes in the drywall. All of their workers have been extremely professional and courteous and have done a wonderful job getting our home repaired. If we had known how easy it would be for Blake and his guys to do this job, maybe we could have avoided the headache of coming home to a flooded home. I would highly recommend them.
Renee R.
Renee R.
1/18/2018
Burst pipe from cold. They were on time. Stayed in touch to keep me abreast before arrival. Repair performed professionally and priced fairly. Good job!
Jeff L.
Jeff L.
12/22/2017
Had them replace my hot water  heater with a  Navien Tankless.  Russell and staff did an A-1 job from start to finish. Gave me a competitive price on the new unit, clean install and clean up, even rolled up my previously unrolled hose they used to drain my old water heaters.
Thanks Guys, I'll call you with any other plumbing needs!!
Nartasha S.
Nartasha S.
7/25/2018
First interaction:  Rhonda, the receptionist/ scheduler was very professional.  I needed the plumber at a specific time because the carpenter had to his part first.  Howard showed up at the appropriate time and stayed the course to get the job done.  He said he checked his work to ensure our gas was working correctly and there were no more leaks..However, I had to call the company back due to me smelling gas and having Atlanta Gas Light confirm there was indeed a leak. My gas was shut off for the third time. Plumbing Express sent Kevin out. I gave him the Atlanta Gas Light's findings..He came in and checked and a first said he couldn't find anything. I mentioned to him how the Atlanta Gas Light requested for a drop test for the meter to determine that there was a leakage. He informed me that he would need a permit and the company requires a $400 payment to provide that service. I was like that's crazy especially since the Atlanta Gas Light informed me that Plumbers should do it period when the come out and how it would be a part of their job, especially since the company had been out prior and charged me a whooping $1,375.00 for 30 ft of lining, but didn't even use it all. It seems Howard left unused lined and the damaged line under the house. Anyhow, Kevin stayed the course and discovered that there was a crimped piece of line from the old line which Howard fed new line into.  This according to Kevin was the problem, however he couldn't repair since it was Howard's job. So, Kevin capped the damaged line so that we could still use gas from the new line. This was a temporary fix until Howard could come back to repair.  Howard came out two business days later.  He said no one filled him in and he was told we had a leak. I informed him of both what the Atlanta Gas Light and Kevin said.  Now he was suppose to fix the problem by replacing 48 ft of line and disconnecting a space heater.  I called the company and spoke to Danny the service manager stating I shouldn't have to pay again, since I found out that I was over charged by the average price done for this area according to information I found on Home Advisors and the internet.  His first response was why did you go with us then? He insisted that I pay the company $375 more.  I was able to get $50 off through a coupon found by me and one found by Howard.  I paid seeing as how I would have pay someone anyway.  I thought I was in the clear.  However, I ended up smelling gas again and called the Gas Company again. Technician came out and discovered the leak again by a test with the meter and rechecking the lines.  My gas was shut off now for the third time.  I sent for another company to come and had the Atlanta Gas Light technician show up indicating the findings. They found that the job Howard indicated he did when returned the second time was not done.  That particular line had corroded.  He didn't replace as he stated to me he had. How could he tell me he did something new to a particular line and not?  Now,  I'm left with paying another company to finish the job and get it right.  This will cost more money. Oh well lesson learned, please, please shop around to get a company that will take good care of you at a fair price.  Also, try to have someone on hand who  can check behind this particular company should you decide to patronize them.
Connie K.
Connie K.
10/11/2017 12:00:00 SA
We were in the process of buying a new home and selling our current home. Unfortunately, when you sell your house you have to fix a lot of things. It's an extremely stressful time but working with Plumbing Express really did make the process easier! Russell is the technician that came out to our house to inspect the problem to give us a quote. I had to go back to work so I couldn't get it fixed that day. But on the scheduled day, Russell was early and very prompt. It's hard to find people you can really trust to do the job well when it comes to home ownership and I'm glad that we were able to find Plumbing Express/ Russell for any future plumbing needs for any of our homes. We will DEFINITELY be recommending them to our friends and family!
Una S.
Una S.
10/15/2016
These guys are great!!  I only use Yelp when hiring someone. There was a mixup with the scheduling and he MADE it happen to come out and solve my clogged drain. Russell was pleasant, informative and worked quickly. You won't be disappointed by using them.
Candice S.
Candice S.
2/28/2018
Had a leak in my garage from the bathroom. Jonathan was sent out to take a look. He took his time to make sure he found exactly where the leak was coming from and fixed it in a very timely manner. He was very polite and kind. Will definitely use this company again!
Gwynne M.
Gwynne M.
10/16/2014
I used Plumbing Express to add a gas line for a new gas stove I had installed.  My service technician was Jim Nuckles and he was great.  He even went to the store where I bought the stove (prior to delivery) to make sure it would work in the space and with the plumbing required.  He kept in touch with me often; did an excellent job and was a joy to have do the work.  

I will be calling him back once my deck in completed so I can have another gas line run for the gas grill.  

I would definitely recommend them for service
Ashley W.
Ashley W.
7/29/2022
Plumbing Express has always provided prompt and reliable service for my home and rental properties. Very easy appointments and courteous technicians.
Meredith A.
Meredith A.
10/19/2018
I called for service in the morning and they came out on the same day! Technician was very polite, knowledgeable and worked quickly.
The technician even waited as I grabbed my kids from school.
Jeff P.
Jeff P.
7/28/2023
Very reasonable . Turned out, no expensive repairs needed
Right on time . I'm a happy customer
M. G.
M. G.
05/05/2022 12:00:00 SA
I am quite happy with the service I received today. It was fast and efficient. The Technician, Dylan Sargent, was professional and polite. The rate was good, as I had received a couple of other estimates already: one a little lower and one a bit higher.
sean m.
sean m.
06/01/2021 12:00:00 SA
They showed up on time and did a great job. Quality training and the guys are good people. Fair price as well!
Randy B.
Randy B.
12/27/2016
I had bought a new HOT water heater, installed it everything went good, until I tried to light it the igniter didn't work, so I called the number for Rheem, they sent saxton to service the problem, first they forgot about me and left the area, so I had to wait 2hrs after they were scheduled for, then i had to go to dialysis so I left my daughter in law to wait for them, they came in at 5:40 pm, with an attitude, upset my daughter in law she called me while they were there, I heard him cursing over the phone, whan she handed him the phone he threatened me, telling me he would void my warranty and I was on my way home after treatment so I asked him to wait 5 minutes for me to get there, he hung up and left, somehow my son managed to ignite the heater, so they call back on Tue to schedule a service to replace they igniter, i started to ask about the situation on the Friday befor, the lady gave the phone to the guy and he immediately he threatened me again with voiding my warranty, so I called Rheem and explained my experience with this company, they assured me they would not send them back and schedule with a reputable company!,I DO NOT RECOMMEND THIS GUY FOR JUST HIS ATTITUDE, COULDN'T TELL YOU ABOUT HIS SKILL, NEVER GOT PAST THE ATTITUDE, GOOD LUCK IF YOU CHOOSE TO USE THEM!!!!!!
Tim P.
Tim P.
12/23/2016
I called plumber express around 2 and they said they'd try to get someone out, but they weren't able to. Unfortunately we didn't get a call to let us know so we called the next morning. They were able to get someone come out around 1pm that day.

Dylan and Michael came out to replace my mom's water heater. They were very friendly and professional. They did the work pretty quickly and the work looks clean.
Pam M.
Pam M.
12/27/2021
One of my toilets malfunctioned just before Christmas. I found Plumbing Express on Yelp, and when I called, a live person answered. (Imagine that.) Tammy was friendly and knowledgeable and assured me she would send out a plumber first thing Monday morning after Christmas. David arrived very timely, and accurately diagnosed the problem. It took David only 10 minutes to replace the broken tank mechanism. The cost was very affordable. David was professional, knowledgeable, and extremely courteous. I highly recommend Plumbing Express for all your plumbing needs.
Reviewer G.
Reviewer G.
04/12/2017 12:00:00 SA
You get what you pay for. With most of my reviews (largely of restaurants), we'd already be knee-deep in snark by this point, folks. This time, I'll have to restrain myself, because Plumbing Express lived up to their claim, which representative Blake Mowe trotted out (in a polite way) when I'd brought him a cheaper estimate for a full-house re-pipe job from another company.

We all know how you usually have to watch yourself with contractors, particularly with a job as major as redoing a home's entire plumbing system. You're just waiting on the other shoe to drop to the bottom of Lake Superior, and on its way down you're certain it's going to take your wallet with you, whether now in the form of an inflated quote, or later when a pipe installed in a substandard manner tears itself free of its moorings and vomits all over an interior wall and floor like the girl from the Exorcist. That second scenario would describe where my luck would typically settle, by the way.

Here's my forensic break-down of the situation as it was: I was blessed to purchase a home with not one, but several major defects an incompetent home inspector didn't notice. In Georgia, developers and materials producers win, not consumers, who are left with the fallout from houses built in ten minutes in the cheapest manner possible compliments of the never-ending population boom that will one day push the metro area northward all the way to Brasstown Bald. Stop complaining, fellow homeowners. There's graft and property tax revenue to be had!

One of the symptoms of this lovely phenomenon is called polybutylene piping, which we had in spades and which had already leaked outside twice. If you haven't heard of PB, just Google it and make sure you don't have it in your house. If you know what it is, you're probably here looking for the meat of this review. On with the gory details.

Of the plumbers and re-piping places we called, Blake Mowe was the quickest to get in touch with us. He is extremely dedicated to customer service. Never once did I get the impression that he was trying to rip me off or skirt my questions. He arrived with a written statement of exactly how his company would tackle the job at hand. We were also going to have our ancient Rheem water heater replaced and some additional work done in the yard, where we'd already replaced most of the supply line, but where said line needed to be brought into the house.

Yes, of course we sought other quotes. Some were in the stratosphere. One man--an honestly good guy--was cheaper. That's when Blake busted out the infamous quote that topped this review. Blake was giving honest advice. Ultimately, as cheap as I am, I ponied up the slightly larger amount for Plumbing Express. See, Plumbing Express is a dedicated re-pipe company and they back their actual re-pipe material (Uphonor CPVC) *and* workmanship for twenty-holy-crap-years. That's also transferable to the next property owner. They've been in business for a while. Of course there's a few minor components not covered, but basically when the job is finished, you're sleeping easy every night. That's fantastic.

And it's worth the premium over the next-cheapest guy. But were they overselling themselves?

The team arrived. The quality of work was excellent. We had water back the first night. And that's *with* the new water heater. The holes in our walls? Perfectly patched up and matched by a gentleman named Keith, who does credit to the under-appreciated art-form called dry-walling. Keith, who is one of the nicest guys I've met, was a hell of a hard worker. He even took extra steps I didn't know he'd do, like moving some of the furniture back in place, putting in a custom panel in the garage for accessing the new PRV and such from that point on. Plumbing Express needs to keep this gentleman around.

As with any job of this scale, there were a few last items that wound up on a punchlist. None of these were show-stoppers. Just the kind of touch-up stuff you'd see when you've had an army of guys working on different parts of the house simultaneously. In yet another show of their professionalism, a gentleman named Ed and his son arrived on a Friday afternoon, of all things, and knocked out these items quickly and perfectly, even taking care of a few items outside the scope of the original job.

We were done in three days. Three days!

I really think the review as it stands says everything it needs to, so I'll leave this as it is. Said shoe I mentioned? Never dropped. And I was very impressed. Well done, Plumbing Express.
Nancy H.
Nancy H.
7/13/2018
Kevin fromPlumbing Express did a great job on a project repair that we needed. He was very honest, reliable, and professional.  He assessed the situation and repair that needed to be done and took care of the work right away. The estimate was spot on and there were no surprise charges or unnecessary fees. Very friendly and easy to work with in addition to being very well mannered. The job was done expertly and we are very happy with the results. I highly recommend Kevin from Plumbing Express!
Chad H.
Chad H.
08/10/2023 12:00:00 SA
I bought a water filter and treatment system online, and needed it installed...  Daniel came over and looked things over, discovered the location I had planned would not work, and helped me find a new location that worked better.  He installed the system, and it looks great!  Fantastic work, very careful about what he was doing, and made sure I understood every piece, and it's function, and how I needed to adjust if necessary.   He really did an great job of explaining things.  I even hit him with an oh by the way, this shower is barely getting any hot water.  He took two minutes to adjust the scald-guard, and continued his clean-up.  Great service!
J.J. N.
J.J. N.
07/12/2019 12:00:00 SA
David did an excellent job at our home today handling a variety of plumbing items on our checklist. Competent, thorough and professional. This is my first time using this company and the entire process from beginning to end was very smooth. Great work and will definitely use again!!
Marcia W.
Marcia W.
9/21/2020
Our technician Nathan was professional and thorough in identifying and resolving the leak. It turned out to be a bigger issue than we thought and Nathan made a referral to a restoration company who came out the same day to inspect the issue.
We were very pleased with the work and the price. Will definitely use again.
Jason B.
Jason B.
6/30/2019
Kevin came out to replace my old toilet. The price was a set fee with no hidden costs. He even helped me work on my garbage disposal for no extra cost. I'd recommend them to anyone and will definitely use again in the future.
Wendy C.
Wendy C.
11/10/2016 12:00:00 SA
We used plumbing express to fix our tankless water heater. We had 6 visits from other plumbers to address the same repair, all of whom had different diagnosis', did some repairs, told us he entire unit needed to be replaced at the tune of $3000 and never fixed a thing. Gareth came out from Plumbing Express and systematically troubleshot every aspect of the problem. He had a totally refreshing approach of looking at the big picture, gave a clear diagnosis and explanation, proposed repairs with a clear cost and fixed everything to working order in 1 visit that took about an hour and half. Gareth was very professional, friendly and EXTREMELY knowledgeable. He answered tons of questions we had and went through different scenarios we proposed for potential issues and repairs. We have found our permanent plumbers in Plumbing Express and highly recommended them!!
Michael K.
Michael K.
01/08/2015 12:00:00 SA
Prompt scheduling, excellent service, and competitive pricing.  I called them based on the yelp reviews and they absolutely lived up to the hype.  They had a technician at my house within two hours. If you've got plumbing issues I highly recommend giving these guys a call.
Noelle U.
Noelle U.
3/27/2015
The moment I called I knew I had made the right decision! The gentleman who answered my call was friendly, and professional.  On the day of the appointment I received a courtesy call that the plumber was on his way.  Jim Nuckles showed up at my door and was so professional and genuine.  He was very patient with me and my lack of plumbing expertise.  He was very quick and effective!  I am passing on his info to my parents and friends! I know I'll be calling again!
Andrew T.
Andrew T.
1/15/2014
My parents used Plumbing Express to re-pipe their home a few months back and had a really great experience. Recently my pipes burst due to the insanely cold weather that just came through Atlanta and needed help. I called a few places but either every plumber was price gouging or couldn't make it out in a reasonable amount of time. Plumbing Express not only had the best estimate, they were also able to remedy the problem fairly quickly. Feels good knowing I have a go-to for plumbing now. Do yourself a favor, call these guys first and save yourself some time.
Dinh N.
Dinh N.
12/27/2021
Very quick to respond to my inquiry and had a technician out the next day to check my dishwasher. Dylan was very prompt and quickly diagnosed the issue. He was willing to explain the problem and the quick fix to it. In all a great experience. Would use them again.
Johanna H.
Johanna H.
8/20/2018
We called Plumbing Express after discovering a leak in our lower level ceiling. Their response time was amazing - Kevin arrived less than two hours after I called to request service. He was very courteous and professional and was able to diagnose and fix our leaky pipe quickly. I felt he was very honest. This has been one of our best experiences with a plumber, and we will definitely call for future plumbing needs.
Diane C.
Diane C.
6/16/2023
Dave just finished turning the touch on faucet into a manual faucet. He is professional, pleasant, and knowledgeable. He charges affordable and fair fees.

I highly recommend this company. The customer service ladies are also very nice and detailed.

This company is going to be one of the best plumbing companies around.
Debra B.
Debra B.
7/26/2022
Plumbing Express has been our Plumbing Company for many years.
We recently had a plumbing crisis and they took exceptional care of the problems.  David Roark is an experienced professional and makes sure that the issues are taken care of in a timely manner.
He is very trust worthy and truly knows what he's doing.
Appreciate everything that David has done and grateful that Plumbing Express has such a great employee.
Debby B.
Chelsea W.
Chelsea W.
8/22/2022
DO NOT GET THIS PLUMBER SERVICE!!! First, they said they will come between 8am-12pm and they did not get here until 3pm, with no calls in between 8-12 telling us they would be late or had cancelled our appointment. Second, they said fixing the kitchen sink leak would cost an estimate of $240, they started taking apart our sink and then said it will cost $570 because they didn't notice the new drainer and the water pipe is not compatible. We had to pay $570 because our sink was completely taken apart and unusable at that point. THIS IS A HOAX DO NOT GET THIS SERVICE!!!
Eric A.
Eric A.
05/05/2017 12:00:00 SA
Shady!  Wouldn't give a quote over the phone for a standard dishwasher install. Scheduled an appointment to get an estimate and complete the work for Wednesday morning only to have Plumbing Express call and cancel at the last second. Rescheduled for Friday for which they show up an hour late. The estimate $415 was MORE THAN 3x the installation charge from a big box store when you buy new.

I will never use this company.
MO W.
MO W.
9/28/2020
Everything was great!! From Ronda in the office to Ivan who gave me a quote and explained the process over the phone. The crew showed up on time to do my re-plumb (polybutylene) in a home we had just purchased. Even pointed out some active leaks we weren't aware of. The gentleman that did the drywall/paint was excellent as well. Everything was done in 2.5 days. I will use them again in the future should we have the need .
Yunlin Q.
Yunlin Q.
12/14/2018
I would definitely recommend Plumbing Express if you have plumbing work to be done. We had an appointment and Jonathan came by, he did a thorough check on the plumbing work to be done, giving his suggestions, best&worst case scenario costs, free of charge. Then we scheduled another appointment to get down to the work. Jonathan showed up on time and did everything perfectly. He also replaced two of the shower heads, took away the old toilet and the new toilet package free of charge. He is considerate and really easy to work with, and he is professional and experienced. The job was done quickly with high quality. And I'm really satisfied with it.
Brian K.
Brian K.
8/18/2015
Plumbing Express replaced all the pipes in my house. They came out to the house right away to give me an estimate. On time, courteous and professional. They completed the job on time and on cost. No surprises. Nice, neat work. Openings in the walls were minimal and were all repaired like nothing happened. All debris cleaned up and hauled away. I will use Plumbing Express for future work and will recommend to my friends.
Fatima K.
Fatima K.
8/26/2020
Courteous, professional service from the initial call to be scheduled! Jason was AWESOME!! He was very nice and professional. Though the issue with our dishwasher is likely due to the machine itself and not the plumbing, he let us know in a very kind way and let us know how we should get the issue addressed! Unlike some other plumbers, there was no fee just for coming out and taking a look, which was SO appreciated! We will definitely be repeat customers!!
David P.
David P.
7/28/2015
Had such a great experience with Plumbing Express.  I called on Monday afternoon and they were able to come out to my place on Tuesday.  Tommy arrived on time and was extremely professional.  I walked him through what I had done to try and fix a leak.  After looking into it, was able to quickly identify the issues and as he fixed it he walked me through the steps in case I ever had a similar issue elsewhere.  

Not only was Tommy helpful but the service was affordable.  Would definitely recommend to anyone looking for a plumber.
Brian T.
Brian T.
7/28/2022
Plumbing Express did an excellent job from the point that I clicked for information about services. They quickly called to get an understanding of my needs and dispatched a technician the same day, within hours. Daniel was amazing from start to finish. He listened and understood, researched and found the root cause of the problem, and made sure I understand each available option. The issue was resolved within two days and a follow up visit was just as pleasant. Thank you to Daniel and the PE team!
Jeff B.
Jeff B.
1/15/2018
Had issue with a bathroom sink in our newly purchased house.  Ed from Plumbing Express came in and totally put in the extra effort to take a poorly installed sink and bring it to functionality. He helped tighten, seal, and even stabilize the sink by giving me the screws needed to secure the sink to the wall so future leaks wouldn't happen.  I am blown away by how thorough he was, and how helpful his explanations were.  My wife and I have nothing but praise for his professionalism and attention to detail.  Would recommend without question.
Doug L.
Doug L.
10/27/2017
If I need plumbing help again I'd call them and ask for Russell.  His service was prompt and courteous and he was a very knowledgeable, professional, and nice fellow.
David W.
David W.
6/20/2019
David R. was the tech who installed my garbage disposal and kitchen faucet. He was very knowledgeable, professional and prompt (arrived right at my scheduled time) I would recommend using these guys! He also took the time to spot check my water heater and water pressure for any issues
Faisal A.
Faisal A.
03/08/2023 12:00:00 SA
Plumbing Express has been my plumber of choice since moving back to Lilburn 7 years ago.
They have fair prices and never tried to upsell when it isn't necessary. That alone is a good reason to use the company, but if you want one of the best plumbers, I recommend asking for Dave Tzikas. Not only is he knowledgeable, he will make sure every job is done correctly even if it means running around town to get materials. He has great bedside manner, and is the first plumber I've hired who wanted to do a job right even if it was more annoying for him.
Chris B.
Chris B.
01/09/2019 12:00:00 SA
Excellent experience with plumbing express. They were able to come in the same day I called and resolve the issue in less than an hour. Tech was extremely professional and explained everything he was doing so there was no confusion. Will definitely be calling Plumbing Express again next time I have any plumbing issues.
Kolee C.
Kolee C.
10/22/2018
The dispatcher, Danny, was very nice and Johnathan showed up right on time the following day.

I was impressed that there was no up-charge for showing up the following morning.  Johnathan was professional and was able to isolate the issue quickly.  He was open about our options and didn't try to pressure us into an entire bathroom to resolve the leak.

Although I hope to never meed them, I am happy to say that we now have our goto for any unforeseen issues.
John L.
John L.
5/19/2017
Efficient, Effective and Competitively priced. Water heater replacement was the job of the day. The quote was quick and easily competitive with the competition. I had stairs and carpet to deal with as well and Preston was unfazed. We decided after multiple quotes to go with Plumbing Express. The day of install, Prestons helper, was called to another plumbing emergency. Preston came in, stairs, carpet and all, and knocked out the water heater exchange in half a day or less. By himself. Excellent workmanship, kind and courteous. I was very impressed and I would recommend Plumbing Express to anyone for any plumbing needs.
Me A.
Me A.
1/17/2018
Dear Fred,
 If you ever need a plumber I would definitely recommend this place to try. We had a freeze last night and our garden tub faucets froze. Not being from up north originally, I called a plumber to ask what to do. Atlanta is closed today because of the freezing snow and ice-slicked streets. 175 wrecks on 1-75 by 9am and 9 car pile ups are the norm in these conditions. The south doesn't seem to have salt trucks....but back to Danny the service manager at Plumbing Express. He is awesome and I expect if he is in charge his workers are just as great. He spent 10 minutes on his snow day off to explain to me how to get my frozen faucets working and what to look for if there is a break in the line or a burst pipe. I am definitely calling them for any of my plumbing issues in the future and Fred so should you.
Xavier B.
Xavier B.
10/22/2020
Plumbing express came very quickly to fix a plumbing issue. David Roark did a great job on repairing the bathtub. Def recommend!
Wade J.
Wade J.
05/01/2017 12:00:00 SA
Plumbing Express was a recommended Rinnai Tankless water provider.  The plumber Gareth arrived to provide a quote for replacing the existing old gas water heater.  He did a excellent job explaining the difference between the tankless versus the tank.  The prices of the model with installation was cheaper than two other quotes.  The model was a better too.   The installation went very well (no major issues).   I would recommend this company as well as Gareth for tankless water options.
Mary T.
Mary T.
8/23/2020
Did a fantastic job replacing our sewer line at a great price. Couldn't ask for more!
Jaehwan K.
Jaehwan K.
06/09/2016 12:00:00 SA
I can't recommend plumbing express enough. Even though they could not come out on the promised day due to an unexpected delay, they promised to call me the next day in the morning to schedule something ASAP, and they did. Dylan came right on time and quickly fixed the problem I had with an outdoor spigot. The valve was turned off and given the easy fix, he refused payment. I will call them again for any of my plumbing needs. Thanks Dylan!
J. K.
J. K.
3/23/2017
I hate to give negative reviews, but I feel two stars is all that's warranted here.  We've attempted to use Plumbing Express twice.  The first time was to replace a garbage disposal and my wife was happy with the work.  However, a few months later, I scheduled them to come out and look at a leak we believed was coming from the dishwasher drain.  They provided a window of noon to 4:00 PM and completely missed it.

I understand that it can sometimes be tough to estimate how long earlier jobs will take, but they gave me the 12-4 window instead of 10-2 specifically to help protect against such a scheduling issue.  At 3:30, I called to make sure there wasn't a mix up and was told they were cleaning up on the current job and would be on their way to my house.  They said they would call back in a few minutes to let me know they were on their way.

After another hour passed and I'd heard nothing, I called them again at 4:30.  At this point, they were 30 minutes past the provided window of time and they STILL couldn't give me an ETA.  I had somewhere I had to be later that evening and didn't think there would be time for them to actually arrive and complete the work so, after sitting around for five hours for nothing, I cancelled the service.

I will be looking for another plumber to fix this leak and for any future work.
Ricky T.
Ricky T.
07/11/2016 12:00:00 SA
These guys did a fantastic job replacing our garbage disposal and gave us recommendations on other plumbing in our house.  They also came out the day after I called, on a Saturday, to complete the work.  I was fully impressed with their staff and service.
Sam M.
Sam M.
5/13/2020
Great service. Quick turnaround. Professional advice and guidance. I had a garbage disposal installed and it did not take long at all!
Karen H.
Karen H.
5/22/2019
Jose came out to do some work on a backup I'd had in my home. He was extremely helpful, polite, courteous and clean. He fixed my current issue and put my mind at ease. In addition, we spent quite a bit of time discussing a problem I'm having and ways to diagnose the issue and how to resolve it. And while he couldn't resolve my secondary issue at the moment, I'll be calling them back to help me out. He was great!
Brian H.
Brian H.
2/17/2015
Great experience with Plumbing Express. They answered the phone on a Saturday, and talked through some things with me. Jim came out to do an estimate on Monday, then was patient and accommodating with scheduling. The work looks great, and the price was excellent for the extensive amount of work that was done. (I had an unusual water heater replacement situation.) I would definitely use them again, and I'd ask for Jim! Thanks guys.
Amanda S.
Amanda S.
11/04/2016 12:00:00 SA
I had a really great experience with Plumbing Express. The guy who answered the phone was knowledgeable and very accommodating. Gareth, the plumber who showed up, was great. He took a lot of time to understand my problem and offered several solutions. I think the price that Gareth quoted for all the options was fair. I highly recommend Plumbing Express.
Elizabeth H.
Elizabeth H.
07/10/2018 12:00:00 SA
5-star customer service; 3-star prices. Everyone I spoke with or interacted with was very polite and prompt, but they needed to come out in order to give a quote for the cost to fix a leak under my bathroom sink. The plumber replaced the pop-up assembly, and the job was completed in about half an hour. The part didn't seem like it was that expensive, and the job seemed pretty simple, so for $238, the price seems a bit steep. I would lean towards giving a 3-star review for that price, but since I chose convenience over price-shopping, I feel that a 4-star review is fair.
Leigh N.
Leigh N.
4/19/2019
Called to make an appointment and they were able to send someone out the next morning! David was courteous and professional, and helped me fix a slow draining tub very quickly! Would highly recommend this company.
Dee S.
Dee S.
4/13/2016
Dylan and team came by and WOW! Watch great service. I had some common old house issues and they educated me and told me what I can do to mitigate vibrating pipes with out an expensive fix. I found them very trust worthy, which is saying a lot about a company. They really surprised me. Thanks guys for coming out :)
Todd C.
Todd C.
04/06/2015 12:00:00 SA
I had Plumbing Express come out and give me a quote for a whole house repipe. Blake came to the house and gave me a quote. I had received a couple other quotes. One was from a plumbing company that would sub out the sheetrock and painting and a third quote was from a company that gave me a quote over the phone. Blake, from Plumbing Express, came out to my home and gave me a written quote using all in house employees. He answered all my questions and gave me peace of mind. I also liked that all the work would be done by one company, not subbed out with different people responsible for different parts of the job. The price was very competitive and the turn around time very reasonable.

The pipe installers started 2 days later and worked very quickly and efficiently. They had the water back on by the first evening. They didn't leave messes and always arrived on time. The drywall and painting came next and were done professionally and completed in 3 days. The patch work was great. All the paint matched. You literally can not tell, just as Blake had promised. When talking with Blake, and Ty, I told them in conversation that there were maybe 2 spots on the ceiling in the entire 3 story home that I could tell some painting had been done. They offered to come back out and redo it to make it right. The only reason I could spot the imperfections was because I knew exactly where to look. I declined the follow up as it is such a minor issue. My wife never even noticed. I appreciated the offer and have no doubt they would have came out and promptly corrected any concerns I may have had.

All in all, they were professional, honest and stand behind their work. I would be more than willing to let them handle any of my plumbing needs going forward.
Keith L.
Keith L.
10/24/2014
Ty (phone/dispatcher) was extremely courteous and followed up quickly. Jim was at my house in around an hour after my initial call - AMAZING. He was very quick to discover the source of my leak and recommendations. I will definitely use them again for my plumbing needs!
Lara T.
Lara T.
07/01/2020 12:00:00 SA
I was very happy with this service. The pricing they gave me in advance over the phone was consistent with the pricing the plumber charged me (which hasn't been the case with other companies). Chris walked me through his reasoning, which was very sound, didn't rush, and did a great job. Thank you, Chris.
Esti C.
Esti C.
5/17/2020
The plumbing issue wasn't a priority until my water bills spiked. It was Plumbing Express to my rescue. I had them assess a few things while here and was happy to select them for the repairs. They showed me the source of the trouble while explaining what was needed and worked swiftly to get everything fixed. Professional service and good work were the end results.
Andy S.
Andy S.
12/17/2015
Overall a great plumber. They were friendly and professional. Dylan showed up within the time frame I was given and called me 30 min before he arrived. As they were working, they made sure I knew exactly what was wrong and how they were going to fix it.

Reasonable prices but on par with other plumbers from my experience.

I will absolutely use them again if a plumbing need comes up due to their professionalism and honesty.
Jessica G.
Jessica G.
11/11/2015 12:00:00 SA
Dylan and Vann did an excellent job. Prompt, professional, and friendly. I would definitely recommend this company again.
Becca C.
Becca C.
06/09/2016 12:00:00 SA
Quick and easy! Had some minor plumbing issues in my bathroom. I was able to schedule an estimate the same day and the work was complete in a quick and timely manner. I'm a new homeowner, but prices seemed reasonable. Everyone that I spoke with and dealt with was pleasant. Would use Plumbing Express again.
Laura S.
Laura S.
2/19/2018
Ever experience a water heater go out on you?  Well, it happened to me and I don't recommend it.  However, should you find yourself in a similarly unfortunate situation, give Plumbing Express a call! I had been quoted for a replacement by another plumbing service back in December when we initially feared the end might be near, but I wanted to get a second opinion just to make sure.  

So glad that I did because Plumbing Express started out its stellar service by coming out to do a free check an estimate.  That's right - free.  No stuttering there and no hesitation for me to say yes to that right away. Got the unfortunate confirmation that a replacement was indeed needed, but not without some solid explanation of things in a way that I didn't feel completely stupid asking about. The price quote also came in $450 lower than the other company, and that's a significant difference!  The replacement was done the next day and they completed the job even sooner than the estimated time frame. I think I just found my new plumbing service.

I'll be back...only hopefully much later rather than sooner :).
Norbert C.
Norbert C.
08/10/2018 12:00:00 SA
Highly recommend this company. About a day ago we found that our toilet was backed up. Thinking it was a plugged toilet we called Rotor Rooter. They came out ran a camera and advised us we had a crack in our line under our concrete driveway 75 ft from my house and thirteen feet under my driveway- that they would gladly fix for $9500 dollars. Luckily we decided to get a second opinion. Plumbing Express sent Kevin to rerun the camera and try to eliminate the problem and quote us for the same job. However Kevin ran the snake, blasted through whatever was there and ran the camera to find that there was no crack in our pipe just the blockage saved us all that money.
So the bottom line is if you want an honest plumbing company Plumbing Express is the place. If you want to super nice plumber that has your best interest in mind ask for Kevin. I can't tell you how relieved my wife and I are this evening. I guess that's why I'm writing this review right now. God Bless those guys - we can breath again. Feel confident you'll be in good hands.
Nic M.
Nic M.
6/22/2020
Chris Jones was my tech. he repaired my dishwasher a few weeks ago. He did a great job. He was super helpful with dealing with my warranty company as well. He went over and beyond to help me get everything fixed.
Valerie D.
Valerie D.
2/27/2023
Our old shower had a consistent link that would keep my husband up at night and we couldn't get it to stop. We had plumber, Daniel Edwards from Plumbing Express come to check it out. Both times he came when he had a cancelation and was able to come the same day we had an issue. He was very thorough in measuring the water pressure to see if that was causing the issue and was able to tighten the shower handles and consulted about the shower head and warned we may need to change it if the problem continued. He was very honest about the issues and possible solutions to fix it as well as costs involved. I would call him whenever we have issues because he is very trustworthy and knowledgeable about plumbing.
Tony M.
Tony M.
09/01/2022 12:00:00 SA
Great service at a great price. Showed up on time and went above and beyond to clean up the plumbing around the water heater. Highly recommended. Beat Roto Rooter's price by a couple $1000's
Steve C.
Steve C.
9/19/2016
Called to have my failing copper piping (pin hole leaks) replaced. Blake arrived as scheduled and provided a price. Decided on CPVC (tired of metal piping problems and didn't consider PEX since the water supply can have elevated chlorine at times). Doug and Jasmin arrived to start work at the scheduled time and worked continuously until the job was completed that same day and within the estimated time for the water to be turned back on. They did a good cleanup too. Would recommend.

Next day the drywall repair man Kenny arrived on time to repair 4 locations where cutouts were required for access. Very impressed, excellent work that included paint match, very little mess and very good cleanup. Would recommend.

All of the tradesman were very nice and courteous.

20 year transferable warranty.

Very pleased, but I did fell the price was just a little high but not totally out of line.
Johnny C.
Johnny C.
3/16/2018
​
We had them fix a shower filter cartridge because it went from cold to hot too quickly. They fixed it for $280, but put it on backwards - going from off to scalding hot. Despite repeated attempts over a few week period to get the original plumber to fix it, there was no response from that plumber. They sent another guy out. He put it on correctly, but in so doing, caused a leak, messing up our living room ceiling below. To fix the whole problem that THEY caused, they not only didn't refund the original $280, but charged us $550, a $250 discount. In addition to this, they left us with broken sheet rock in our wall and part of our ceiling needs to be replaced - both of which will have to be painted. Oh, I almost forgot, we couldn't use our shower for weeks! I recognize that a simple problem became complicated and note that each of the plumbers were friendly, but Plumbing Express as a company should stand behind their work. They didn't, and we have been left with an expensive mess to cleanup.

UPDATE: The below is a lie. They never offered to refund the initial work - only the aforementioned discount. Finicky schedule & negative attitude?? My wife and I work full time and it's hard to meet 3 different plumbers 5 different times for the same issue after following up REPEATEDLY... Again, there was NO leak before Plumbing Express touched the shower. We would have left the minor issue, rather than spend just under $1,000 fixing their screw up.
Mary B.
Mary B.
10/12/2021 12:00:00 SA
Adam came out today to fix a problem with my toilet. His professionalism and customer service was exemplary. I also called the local office to let them know how pleased I was with Adam's work. He diagnosed the problem, explained my options, did not try to add additional work, and even cleaned up! If you have any plumbing needs try Plumbing Express and request Adam as your repair person. The receptionists are pleasant as well.

Keep up the great work, Plumbing Express!! I will be back but hopefully not too in the near future.
Ope A.
Ope A.
06/12/2017 12:00:00 SA
Great service, Expensive though!

The service was amazing! Garreth and Josh arrived on time, investigated the issue and told me what the problem was within minutes. Garreth and Josh both deserve 5 starts in my books. The only reason I'm giving this post 2 stars instead of 5 stars is because their price was (IMHO) ridiculously high. You see, I had a water leak from my bathroom down to my living room and it turns out that the water leak was due to a broken bath tub spout. The cost of the spout is about $20, but I got charged $160. I understand that there's labor costs, but common! For me, that's too high. I tried negotiating the price down a bit but they wouldn't budge.

In summary, if you want great service and you don't mind the high price then by all means please go with Plumbing express. If you're a little money conscious like me, I'd say maybe look for other plumber options out there.
Cee J.
Cee J.
1/22/2020
Trust yelp and the reviews!  I had a plumbing problem and didn't have a clue which business to contact.  Like many, I turned to Yelp and looked at the reviews. Plumbing Express clearly stood out and the rating is so well deserved.  My primary experience was with Tammy who was simply WONDERFUL!  She was patient, consistent and extremely pleasant to work with.  She stayed in contact with me until we were able to get renters in place for an assessment/estimates.  Then, I had the pleasure of talking with the technician (Garreth) who was knowledgable and thorough.  He made a recommendation which I believe was the best advice in addition to a fair/reasonable price.  Needless to say, I moved forward with his suggestion and immediately decided that Plumbing Express would be my one and ONLY service provider.  My overall experience was so good that I was determined to contact the office and speak with either a manager or the owner to express my appreciation for their professional service.  I even offered to send a small token of my appreciation but the manager suggested Yelp so, here I am.  I almost never write reviews but when I experience service at a level such as this, I am compelled to do so.  To Tammy, Garreth and Tye:  Please keep up the impeccable service!  Your #1 fan - CJ
Benjamin S.
Benjamin S.
1/22/2021
I found David to be very professional and helpful. Contacted Plumbing Express for a PRV replacement and they arrived on time (giving a phone call to notify in advance) and were very helpful in describing the issues and potential fixes. Will definitely be contacting them for any plumbing work in the future.
Joe M.
Joe M.
5/16/2019
I am incredibly impressed by the work and professionalism of this company. I had a leaky faucet a week ago, so I had to call someone. Yelp reviews led me try them. Actually I called another place first but they went to voicemail so this one was second. I had been putting off a major repair to the flange under the toilet causing it to be wobbly for years. For YEARS i dealt with the workaround of propping it up with wood swatches and shimmies. I was afraid that no one would touch it (long story). But, now because I had the leaky faucet, I asked Plumbing Express about the toilet and they said they could fix it. They did and it is beautiful. I never thought a toilet could be so beautiful; and level and not wobby!  Oh, and I had an ancient water heater that was not giving me issues but I knew it was overdue to replace so I had them do that too. So, I had a couple guys over for an entire day. They were punctual, friendly, efficient, skilled, and trustworthy. I had such a good experience. I likely wont need any work for years, but I highly recommend this company.
Rich A.
Rich A.
1/27/2017
When you've gone to Yelp to look up plumbing company options, it's typically because you're not in a good situation.  That's was our case here.  By this point, something had gone wrong and you're already calculating potential cost in your head, which is a recipe for major stress!

We had situation with a leak under our master bath which is overhead from our garage ceiling.  Water had been coming down in a slow drip, only when we showered.  So I called the three top rated plumbing companies on Yelp in my area and Plumbing Express was the only that took my call.  I left messages with the other two and actually still never hear back from either.

Next day, Ed Torres shows up and from the get go, it was a good experience.  Ed showed up on time and took off his shoes before coming in.  Small details like that show professionalism and respect for other's homes.  I explained and showed Ed the situation and he immediately got to work.  After narrowing down the possibilities, Ed explained he would have to cut into the drywall of the ceiling for a closer look (which we already anticipated).  Before he did this, he laid down plastic covering on the garage floor and taped it down - again, the small things.

He was able to figure out the issue and come to find out, it wasn't even a plumbing issues.  He offered up some options on how to get it fixed and took time to give some smart tips on how to DIY.

Afterwards, he picked up the plastic which had all the debris and threw it away.  Guess what, he still wasn't done!  He asked to use the broom we had in the garage and swept up the remaining debris that was left.  Again, the small things.  

I love the fact that Ed was knowledgeable, professional and respectful of our home.  He wasn't a guy that was out to make money off of us but be a good partner.  This is what you want in a plumbing company.

If you're looking for an excellent plumbing company, look no further.  If plumbing express has several guys like Ed, they'll be in good shape for a long time.

I'm hoping I don't have to call next time for an emergency but maybe some home upgrades.  Thanks to Ed, plumbing express has all but guaranteed my future business.

Thanks Ed for taking good care of us!

One last note, pricing is very reasonable.  For the effort involved and time spent, I was very comfortable for the price I paid to triage.
Destany C.
Destany C.
5/13/2020
One Sunday night, approximately two weeks after buying my first home, I was doing a load of laundry and as I went to use the bathroom I noticed that my bathtub had filled with water. And the other bathtub...and there was water on the floor! That load of laundry quickly turned into a multi-thousand dollar problem. Needless to say I was very upset after just having purchased a home and neither my warranty nor home owner's insurance would cover any of the repairs. I contacted Roto-Rooter (first thing that came up when I googled fixes to my problem) and they came out that night and unfortunately were not able to clear the line. To their credit they didn't charge me for that, but did charge me $420 to run a camera through my line. Turns out I had roots in my sewer line (which wouldn't be something always found during the home inspection). They gave me a quote for just under $10,000 to dig into my front yard and fix the pipe. They let me know this was a great price and pretty much made it seem like they were doing me a favor because I wouldn't have to uproot the tree that was causing the issues because of their superior technology that allowed them to go under the tree to fix my problem. To their credit, they did recommend I contact my county and see if they would help with the problem since my issue was so close to the street.

With such a high quote I proceeded to get two more quotes. The second quote from Reliable Heating & Air, was $6500 for them to come and replace the sewer line and clear the issue and $4500 for them to come and ONLY install a sewer cleanout and that would allow the county to then come out and fix the true issue. I was pretty depressed with this.

The final company, Plumbing Express, was the last to come out and since I still didn't have the video from Roto (they were supposed to email it and it took days for them to), Jose Lopez, my technician, ran the camera line free of charge and my quote was $5000 lower! AND he found an additional issue further up the line on my side of the homeowner vs county line, that would have also caused me problems shortly. AND he was going to install the cleanout while replacing the pipe from the original site of the issue. They ended up working with me a little on the quote and this ended up being the best value and the work was more extensive than the first two companies quoted me at.

Jose was on time and extremely professional. With all the COVID-19 stuff going on, he always maintained the proper recommended distance from my family and while fixing my issue he constantly checked in on whether I had questions or needed anything. Then at the end we found another unrelated problem actually in the house and he worked with me on getting figuring that out!

I now consider Plumbing Express my go to company for any issues my family or I may have and I am beyond grateful that I found them. Despite having a bill for thousands after just buying a house, I still managed to walk away feeling like my money was well spent and that's saying a lot since I am an extremely frugal person. Thank you Jose and The Plumbing Express!
Dognasty3 ..
Dognasty3 ..
1/13/2022
This morning I discovered we had a toilet leak. I called Plumbing Express at 7:02. They gave me options on an appointment time, called twice to give me updates and arrived well within the appointment window. Dave arrived with a friendly smile and got to work. He analyzed the problem, gave me options and pricing. After we settled on a plan he got me squared away. I recommend Plumbing Express to anyone in the metro area. They are very worthy of 5 stars.
David W.
David W.
3/14/2018
We recently had Trey Pulley from Plumbing Express to our house for a number of projects. We had him replace our water heater, a toilet, our garbage disposal, and repair an outside faucet. His recommendations were great, the prices were quite reasonable, and he gave us great service. He arrive on time, worked quickly, and cleaned up after himself. All in all, it was a great experience and we will Call Plumbing Express next time (and request Trey!)
Rosie A.
Rosie A.
07/09/2016 12:00:00 SA
I called another company to come and check on the injector pump in my basement. My toilet wasn't flushing and there was an odor coming from the room where the pump is located. That company charged me $75.00 and did nothing but tell me to call the company on the sticker on the pump. That company is out of business. I called Plumbing Express on July 5 and they were here promptly on July 7. They gave me an estimate and Dylan Williams and his partner came out and did the work today on 7/9. They were super nice, worked quickly and made sure everything was working perfectly before they left. I would highly recommend this company to anyone in need of plumbing services.
David B.
David B.
2/13/2015
Very timely and very affordable. Fixed a leak from the shower in the wall. Highly recommended.
Ariel L.
Ariel L.
10/19/2018
I had an amazing experience with the team at Plumbing Express. I reached out to Plumbing Express to get a quote for two shaky toilets. They responded very quickly, and even though they weren't the least expensive quote I received, they had availability later that week and a lot of glowing reviews on yelp.

Two days later, Kevin showed up to replace the wax seals on my toilets. He was exceptionally friendly and professional. Once he got to work, he saw that one of the toilets needed a new flange and wax ring. He carefully explained what a flange does, why I needed a new one, and what would happen if I didn't replace the broken one... y'all trust me, the extra money is worth an intact flange.

As Kevin was leaving, I noticed a leak on the floor beneath the upstairs toilet. Long story short, a previous plumber had improperly installed a cracked clean out T plug and instead of fixing the plug, they simply turned down the flow rate on the toilet so that the water didn't leak out from the cabinet.

I learned 3 things from this experience: 1) a cheap fix is a cheap fix until it's not... 2) not all plumbers are created equal, and 3) if you need a plumber, call Plumbing Express and ask for Kevin!
Joey W.
Joey W.
9/26/2020
the first company i called T.E. electrical and plumbing quoted me between $5000-6000 to install a tankless water heater in my home.  they weren't happy that i wanted to supply my own tank.  Plumbing Express came in at 1/4 of that - about $1300 to supply customer supplied tank.  so glad i shopped around!
Mark D.
Mark D.
7/26/2018
The water heater went out in one of my hair salons last Saturday. I talked with plumbing express on Saturday and we set an appointment for Tuesday for them to come by and repair.  The appointment was confirmed via phone and text message multiple times. On Tuesday the technician did not show up, would not accept or return phone calls or respond to text messages. Simply disappeared. This caused me to operate my retail location another couple days without hot water. The good news is it led me to a very credible and responsive plumbing company, Cross & Sons and they came out immediately and got the water heater repaired!
Bri W.
Bri W.
7/31/2021
Reliable, professional, and understanding.

Customer service: David came to my house to service my water heater. He came right on time, and got straight to work. He asked a couple of questions about my issue and literally fixed the issue in 2 or so minutes. I was shocked. He really knows his stuff! I ended up calling this company because another plumber wasn't reliable with timing. I'm really glad that I did.

Dispatcher: I don't remember her name, but she was really knowledgeable as well. When I told her my issue, she put me at ease because she ended up being correct about the solution after all. Very nice and patient, and when she called me to confirm the appointment, she was very professional.

Would I recommend? Yes.
Would I use them again? Yes.
Jesse M.
Jesse M.
11/18/2016
My wife and I determined we had a leak somewhere after getting an abnormally high water bill, and a couple days later a leak detector confirmed we had a leak in the slab. Our home had polybutylene plumbing throughout so I called up Blake Mowe who had given me a re-pipe quote a few months earlier. He explained to me how to present the leak to insurance and luckily, they agreed to cover it.

Blake sent 3 guys out to do the actual full home re-pipe and they were done in a little under one day, and did a wonderful job. The sheetrock guy (Kenny) came out shortly after and patched everything up nicely.

If you have poly plumbing, a slab leak, or need a re-pipe for any reason, I cannot recommend these guys highly enough. Very happy with the entire process from start to finish.
Tae K.
Tae K.
05/09/2019 12:00:00 SA
Service was great from beginning to end.  Kevin was courteous, quick, and did a great job.  Wish the prices were a little cheaper but I had a very positive experience overl.
John Lawrence-Monaghan Insurance L.
John Lawrence-Monaghan Insurance L.
10/06/2017 12:00:00 SA
I was told over the phone that I would receive a free estimate. Immediately when they came out they told me it would be a $159 fee to do any work at all. Nice bate and switch operation yall are running here.
Nick C.
Nick C.
3/27/2015
I had a wonderful experience with plumbing express! Jim, my technican, did a wonderful job of explaining my issue and also found a problem with my water meter that needed to be replaced. He was friendly and very professional. I will definitely recommend Plumber Express for all my plumbing needs. Thank you!
Carolyn S.
Carolyn S.
4/21/2016
Had a problem with multiple toilets continuously getting clogged and was worried that we might have bigger problems.  Called Express and they scheduled me immediately.  Dylan arrived and was very professional.  He showed me what was happened with my pipes and fixed the problem.  He recommended we use Bio-clean to keep things running well.  Overall, great service, fair price and quick response!
Allison M.
Allison M.
12/06/2016 12:00:00 SA
Ed was prompt and courteous.  He stopped my shower from leaking.  I called and they sent someone right out.  Would definitely recommend!
Ron R.
Ron R.
4/22/2020
I live in a subdivision with faulty pex piping.  Like most of the  homes in my subdivision I developed a  leak.  After talking to several neighbors who replaced their entire plumbing, I decided to do the same.  Spoke to several companies, and found that P. E. was a little more expensive, but I really liked what Blake the owner explained to my wife and I. He said they use CPVC piping and then went over every aspect of the job.  When the crew arrived they went at it all day and at the end of the day we had our water back on. Roberto did our sheetrock repair, great job!  Ed followed up and made sure we were happy.  A few days later we had heavy rains all day, and that evening I found water pouring in through a pipe entry in the unfinished basement.  I called Blake, he called he called Ed.  Ed was at my home at 1:00 am, and stayed about 2 hours digging in the pouring rain until he stopped the leak.   Now that's service!  I can't say enough this company, I wish I could give them 10 stars. Ed even came out a few days later to relocate a shutoff valve for my outdoor faucet that was installed near the  ceiling, and Ed put it where I could reach it without a ladder.  This is my go to plumber forever.  Thanks Blake, Ed, And the entire plumbing express crew. JOB WELL DONE....
Gus S.
Gus S.
01/08/2022 12:00:00 SA
I've used plumbing express a couple of times now. I've been happy with the entire process, from first contact to final repair. Great customer service and nice, professional staff.
Ben P.
Ben P.
03/07/2019 12:00:00 SA
Listen! Finding service companies who cut through the chase, gets right to the point, and tells you what you need to hear and not what you want to hear is rare. Equally rare is when you meet a service technician who leaves you more informed after service is rendered than when they arrived.

So this how my family claimed Edgar Trey Pulley and the Plumbing Express team as the only plumbing service technicians who we'll allow to work on our plumbing. I did not want to hear that I'll have to remove several trees before they could replace the main sewage line from our home. However, Trey explained in detail why the alternative, which other service providers failed to mention, would not be possible and in fact, dangerous. He discussed all options which helped me make an informed decision.

In summary, these awesome reviews Plumbing Express receives are there for a reason. I NEVER say this about any service provider, that is YOU CANNOT GO WRONG WITH THESE GUYS! Trey had all the answers in addition to mentioning items that I failed to remember. He covered everything. He's OUR plumbing technician and we'll consider lending him out to others for now (smile). He's a class act that'll be difficult to top. Way to go Plumbing Express! Other service providers should study your business model. You guys have superior service and superior customer relations. Oh! Did I mention that the pricing was fair as well? PLEASE KEEP UP THE GREAT WORK GUYS!!!!!
Ginny S.
Ginny S.
08/08/2022 12:00:00 SA
Plumbing Express has been great to work with. Dispatcher called to tell me that the technician was on his way, and David arrived exactly on time. He was personable and incredibly knowledgeable with respect to our Rinnai tankless water heater, which requires authorized service. He answered all my questions and took care of the problem and now we have hot water again! Would definitely recommend David and Plumbing Express to everyone and will certainly use them again!
Kristina R.
Kristina R.
2/16/2015
James came the same day we called--despite the fact that the weather was terrible. He did the job for us at a reasonable cost and then went above and beyond in helping us correct our failing water temperature, insisting at no additional cost. We were so impressed by his honesty, reasonable price and quality of job that we have no hesitation in calling him again and recommending him to others! Thank you, James!
Kristy G.
Kristy G.
7/19/2023
The Plumbing Express team and specifically technician, Alonso, were fabulous to work with.  Very responsive and completely focused to ensure my satisfaction with his work.   Alonso is a great resource for your company and because of him and the communication and fast responsiveness of the office staff- I'll definitely  use PE again.  

Nice when an unknown ( I gave them a shot because of yelp reviews)  turns out great!  Thanks to the entire PE team!  I'll recommend to friends and neighbors and huge thank you to Alonso - my amazing technician and to Stephanie and Shegra in the office .   You folks made the experience fabulous
Jay W.
Jay W.
02/02/2017 12:00:00 SA
Within 2 hours of the initial call, they promised a plumber would be onsite to diagnose the issue and provide a quote.  Dylan arrived on time, quickly diagnosed the problem - we needed a new water line due to a leakage.  The quote was fair (in line with others), but they offer a 5-year warranty of their work vs. a 1-year warranty that others offered.  Dylan and crew arrived 2 days later, on-time, and completed the job by the time promised. As they had to turn the water off, when they turned it back on we had issues with a sink and a toilet (sediment).  Dylan came back before noon the next days and fixed everything with no additional charge.  The service was great andI I would recommend them without hesitation.
David M.
David M.
1/16/2019
Great experience with Plumbing Express.  Worked with Kevin, who was competent, efficient, and very reasonably  priced.  Also fixed an outside leaking faucet without charge.  Definitely would recommend this company.
L. M.
L. M.
05/07/2018 12:00:00 SA
I hate to give only 3 stars, but we were not fully satisfied with the service. Called plumber to check brown stains on kitchen ceiling as possible water leak from upstairs bathroom. Plumber arrived on time and was friendly. He inspected the stains and our bathroom, and said it was probably not a leak, and then left. After he left, we decided to cut into the drywall and... yep, we found the source of the leak in a pipe connected to the bathroom. I called this company back to explain the problem (and the previous visit from their plumber). No apology was offered and said it would take them 3 days to come back out and look at the pipe. :( we chose another company.
Ryan B.
Ryan B.
10/14/2022
Our main plumbing line clogged and sewage backed up into our tub and toilet. We luckily contained the damage but needed a plumber fast. Plumbing Express was able to come out that day and unclog the line. The plumber, Daniel, was knowledgeable, friendly, and managed to do the job with no mess! Unfortunately, my mainline had a break in it, but fortunately Daniel managed to find it and repaired. Daniel was willing to work with my warranty company and answered any and all questions I had. On top of that they had very competitive pricing that was less than other plumbers in the area. I would 100% call PE and Daniel again.
Linda Lee B.
Linda Lee B.
10/03/2016 12:00:00 SA
I am writing this review for ladies like myself who need a plumber, but do not know who to trust. I called Plumbing Express this morning because I was having a problem with my hot water. By 3:30pm I had a plumber at my door.
This very knowledgable young man, Russell Turner, found the problem quickly. He educated me on what the problem was. He could have easily tried to sell me a new hot water heater. He didn't.
I would recommend this company and Russell without hesitation.
Thanh S.
Thanh S.
7/15/2022
I had an issue with my kitchen and bathtub faucet. Dave T. came the next morning and was able to fix the issues. He is a true professional, friendly and provided top notch service. He is a true asset to the company. I would highly recommend Dave T to whoever needs help with their plumbing. Best of all they have a 1 year warranty. thanks again Dave and Plumbing Express!
Steven F.
Steven F.
11/05/2020 12:00:00 SA
Daniel was a consummate professional and answered all questions/provided feedback courteously. I would highly recommend to anyone looking for a professional friendly service. In a biz where the homeowner is usually under duress; plumbers know it's an emergency and could care less knowing you have to get it fixed/pay them regardless of how they act. Plumbing Express LLC stands out and truly a great experience. Keep it up but hope not to have to call you guys again, but you'll be my first choice if I do.
Pete E.
Pete E.
3/15/2019
I installed an additional shower head in my large shower.  There were some issues with the water lines that they were able to resolve to get the job complete.  The cutting into the tile created a lot of dust and they did a great job making sure the clean up was done afterward.  I would recommend them for any type of bathroom upgrade.
Frank M.
Frank M.
6/22/2017
Thank You, Gareth Evans!
Faucet installation was perfectly done and the price was very reasonable.
I will recommend you guys to everyone I know.
Brenda S.
Brenda S.
02/08/2018 12:00:00 SA
I found Plumbing Express on Yelp and based on the reviews I decided to give them a try. I was able to make an appointment quickly and all questions were answered very clearly.

I teach and didn't want to take off. The scheduler informed me that I would make an appointment for the 2-6pm window and someone would call me 30 minutes before my appointment. Well, they didn't call 30 minutes in advance like I thought. Instead, it was 45 minutes advanced notice. AWESOME! This gave me plenty of time to get home, and I didn't have to miss any work. Russell is my technician, and he is GREAT! He was prompt, friendly, and informative. He was clear about what needs to be done and so far the price is reasonable. The job isn't completed, but I'm very satisfied with how things are going so far. Russell got as much done as possible and again being considerate of my time he's already made it clear that he'll work with me to get the job done quickly and efficiently.
Bill D.
Bill D.
08/09/2016 12:00:00 SA
We compliment Ed Torres on the outstanding job he did installing our new Rinnai tankless water heater. His attention to detail as well as his thorough understanding of the product resulted in a superior installation.

One thing that we learned is that it is very obvious that all plumbers and HVAC technicians are not capable of this type of project. Tankless water are complex and have a number of important requirements in the installation procedure.

Ed is highly qualified and is indeed a true craftsman.

Bill
Natalie I.
Natalie I.
12/20/2018
Tray did a great job to replace shut of faucet and pressure valve. Additionally, he repaired 4 pinhole leaks at one price 350$. Very professional. Explained everything regarding what should be done regarding all my questions.
Sheena B.
Sheena B.
08/07/2020 12:00:00 SA
My technician was Craig he came within the time window. He practiced all the safe guide lines of COVID. The company called in advance to let me know as soon as a tech was available they would give me a call. Then they called to say he was on the way. He came in and check out my issues and was able to diagnose the issue. He also checked out other areas that involved plumbing and offer EXCELLENT advice. No pressure. I would HIGHLY recommend this company and will use them again for all my plumbing needs. Simply AWESOME!
Stevi B.
Stevi B.
12/29/2020
Would highly recommend them! They were fast... I called them in the morning and they came out in the afternoon. The tech followed all COVID safety precautions and wore a mask the whole time.  Service was done in a timely manner and the price was fair. Will certainly call on them again for future needs.
Kristen K.
Kristen K.
02/11/2021 12:00:00 SA
This place is a SCAM!! I had just had surgery that day and was vision impaired. The plumber took advantage of that and because one tiny easily replaceable part of my bathroom drain was rusted, he insisted it all needed to be replaced. The replaced parts are installed crooked, and are made from the cheapest plastic I have ever seen. Only now that my vision has recovered can I see how they ripped me off. Do not use this company, I have never dealt with someone so unscrupulous!!!!!
Marissa D.
Marissa D.
3/14/2022
I called Plumbong Express on a Saturday to come check out a leaking sink in one of our classrooms. They weren't able to come that same day, but I ended up having a nice conversation with one of the managers or owner about the work we were doing in the local resettlement coming. He too was expressing interest in servicing the resettlement community through his company.  I shared with him a potential organization that may work with his vision, and moved on from there.

On Monday, Dave (pic) came and was able to quickly assess what the issue was. He told me he had the equipment and said he just has to call into his manager to confirm doing the repair. When he came back, I asked him the cost. He said it was a easy fix and that per his manager, no charge. I couldn't believe it!

Every step of the way dealing with Plumbing Express was awesome! From the Saturday call, to the excellent work Dave did (and very prompt!). It was a great experience and we would definitely consider then again. They saved us a couple hundred dollars, and were just all around nice people to deal with.
Alex Y.
Alex Y.
9/29/2020
We finally found our plumber!  We have great companies and people we work with for all of the other functional areas of our home and yard, but have struggled to find the perfect plumber for whatever reason.  David Roark visited us today and was superb all around.  Super professional, easy going, patient to explain things, shared recommendations, answered questions, and made everything feel transparent and reasonable in terms of pricing and decisions.  We're now big fans of Plumbing Express and David and won't hesitate to call him again the next time we have any plumbing projects... and we already have a few in mind!
Jeremy M.
Jeremy M.
3/15/2021
David Roark with Plumbing Express did a great job with our plumbing re-work (expansion tank replacement and shower kit and trim installation - both jobs were done incorrectly by the prior plumber) and saved us hundreds of dollars compared to the other quotes we got for the same work.  We highly recommend working with him if you have any plumbing needs that you wanted handled correctly and affordably.

Also, David wore shoe covers and medical masks the entire time he was in our home. Thanks for being safe!
Scott A.
Scott A.
1/13/2015
Had a leaky water heater and was able to schedule someone to come out quickly.  They were incredibly friendly and helpful on the phone and when the service tech, Jim, came out he was just as friendly and helpful.  He walked through my options and gave me three different choices to choose from.  Price was pretty good and the service was fantastic!  Highly recommend Plumbing Express!
Jennifer S.
Jennifer S.
12/06/2018 12:00:00 SA
Wow!  Gareth did a great job fixing the leaks under my kitchen sink and installed a new faucet for me!  He checked everything before he left, he was very friendly, personable, professional and courteous.  Receptionist was helpful by calling me before Gareth arrived.  Reasonable prices and not another run-of-the-mill ripoff plumber.
G C.
G C.
12/04/2014 12:00:00 SA
I called another plumbing service to ask for quotes to replace a galvanized water line to my home, and possibly a new hot water heater. Wow, what a hassle. Chatty reps with no show appointments.

After cutting ties to any communication with this service, I called Plumbing Express. Immediately, Jim Knuckles contacted me and we set up an appointment the next day. Jim was on time, courteous, and assessed my plumbing needs, checked for any additional issues, and within an hour after he arrived, had a rough estimate for me...at a very fair price.
Jim did not try to over sell . He stated what needed to be addressed, what would need to be addressed soon, and what would not need to be addressed..offered me the necessary information to make my own decision, no pressure.
Now...as far as the/installation and repairs...great job. Jim was on time and went over and beyond to take care of the issues we agreed on. Quality work and attentive to detail.
I would recommend Plumbing Express and Jim Knuckles any time!
I will not use anyone else for my plumbing needs/repairs!
Call Plumbing Express...and ask for Jim!!!!
Rick S.
Rick S.
8/25/2015
I received a water bill for over $1000 from the city of Atlanta   I contacted a couple of plumbing companies via Yelp and the web . Ty was the first to respond to my request for help.  I spoke with Jeremy who was very courteous and prompt in scheduling a technician to come to my home for a free estimate.  He sent Tommy out to my home who prepared a fair estimate to repair a few issues that I had.  Tommy was a great guy (even for a Ginger) and very professional.  He made the repairs quickly and also helped me complete my Water Service Adjustment Request and Plumber's Statement Form to send to the City of Atlanta.   A bonus was the $25 off coupon!  I would definitely recommend them to anyone with plumbing needs.
Andrew L.
Andrew L.
01/10/2022 12:00:00 SA
I called plumbing express because the pilot light on our water heater kept going out. They answered the phone immediately. On the phone we discussed the water heater and the likely source of our problem. The dispatcher offered me several possible repair approaches, with different levels of involvement, cost, and time needed. Ultimately, we decided to send scheduled a technician the same day for the fastest possible repair. The technician arrived earlier than was initially scheduled and was extremely courteous and helpful. I asked the technician to try to walk quietly if he could because we had to go past our toddler's room a few times, and it was during the toddler's nap time. The technician kindly walked as careful as possible and did so with great agility, carrying a heavy bucket of tools, and our toddler never woke up. The technician diagnosed the problem with the water heater in a few minutes and we had hot water back in the house within a couple hours. Photos documenting the work was also provided after the job was completed. I called them later in the day with a follow up question and the team was very responsive and helpful again. I appreciated the professionalism and speed of this plumber and I would not hesitate to call them again if I had any other issues that needed a plumber.
Brett G.
Brett G.
7/28/2022
Daniel and Plumbing Express did a great job and we would highly recommend them. Shortly after buying a home we found ourselves needing to replace all drainage from original cast iron to PVC. I researched and received multiple quotes and needed the work done asap. They came within a day and presented our options. They had good pricing and knowledge that led us to choose them and they started the work the next morning. We are two weeks post work and remain happy with the work.
Larry R.
Larry R.
12/23/2016
Great experience today with Plumbing Express.  Russell stopped by today to install a disposal and replace a faucet in a guest bathroom.  He was on time, professional and saved me money....what more can you ask?

highly recommend this company, there is no smoke and mirrors like upcharging for this or that.  Good people that care about what they are doing.
Evans B.
Evans B.
07/10/2019 12:00:00 SA
James came to visit us to fix a leak in the ceiling.  Previously, we had a plumber come out and gave us a high quote and evidently some bad advice.  James knew exactly what the issue was, fixed it within 30 min, and was the nicest guy we've met in town.  Gave us his info if we needed to ring him again.

My advice, if you have a plumbing issue give em a ring.
Usman S.
Usman S.
1/22/2015
I've worked with alot of contractors off of Yelp, this is my first 5 star review. James was right on time, super professional, and did the job under what I was expecting. Very professional and HONEST.
Shakti H.
Shakti H.
06/08/2022 12:00:00 SA
Quick, professional, helpful & friendly service! Glad to have finally found reliable professionals!
Debra T.
Debra T.
6/21/2018
They pulled a no show.  Confirmed with the office several times during the day, that they would be at my house.  They assured me that they would be there that day.  They never showed.
Brennan S.
Brennan S.
5/15/2017
Very responsive and helpful! Called with a minor plumbing fix and the process for getting this scheduled was very easy. Dylan came out to assist and was very helpful. Professional and reliable plumbing company that we will definitely use again in the future for any plumbing needs.
er g.
er g.
09/03/2021 12:00:00 SA
These guys were really good. They were easy to get a hold of, easy to schedule, prompt, and did a great job. The value of what I had to pay for was matched in service and results. Definitely using them again.
Noelle T.
Noelle T.
12/15/2022
Reliable, fast and friendly. They showed up when the said they would. Great experience - will be calling them again.
Sean W.
Sean W.
11/21/2018
Kevin and his coworker (sorry, I'm horrible with names) did awesome work. They were a pleasure to have around and chat with, responsive, knowledgeable, etc. They did a great job of keeping me informed as work progressed, no hidden fees or anything. Thanks for the great job guys!
Andrew W.
Andrew W.
12/26/2018
Danny called me back on Christmas Day to arrange for getting our plumbing problem addressed. He sent Howard to evaluate our leak. He was polite, approachable and professional. Also, he was determined to get the job done in a day. It required some technical skills based on what we saw. I thought their quote was very reasonable.
Thank you, Andrew W.
Martine S.
Martine S.
12/02/2019 12:00:00 SA
We had major problems with multiple leaks over the past year. After doing our research we chose Plumbing Express to repipe our home and we are glad we did. Chevy, Gary, Paul and Ed did an excellent job and a special shout out for Roberto who worked his magic to put our house back in order again!!
Tom W.
Tom W.
1/18/2020
Called PE to replace a failing 2006 hot water heater because they had favorable reviews and offered an all inclusive price for replacement/installation (up to 50 gal). The work was performed in August 2019 and there have not been any problems with hot water. From the time of appointment to followup visit, staff did a good job keeping me informed of schedule and arrival times. First attempt, had to be delayed due to weekend closing time of supplier. David was the service tech and he was professional, answering questions, and taking to care to protect our floors and property. Installation was on 2nd floor and went smoothly. But when flushing some of the hot water lines, and turning
on nearby faucets, some debris got caught in one of the faucet cartridges, causing vibration and noise at a certain setting. David made sure to return the following day and installed a new cartridge and also replace a clogged/damaged aerator on the laundry sink faucet, to restore things as they were before the hot water heater replacement.
Alex R.
Alex R.
7/14/2022
This was my 2nd time I had Plumbing Express come out for work.  The 1st time was 3 years ago, and I was very happy with their work and results.  This time, Dylan came out to install a water monitoring device that I had purchased on my own.  He was very courteous and professional, and installed the device in a couple of hours.  I felt the price was fair even though I didn't get any other quotes, but I trust their pricing based on my experience with them the 1st time.  The first time I had work done by them, their quote was about 30-50% less than 2 other big name plumbing companies that had quoted me for the same job using inferior parts that would also have required less time to install.  Plumbing Express continues to be my go to company for my plumbing needs, and I highly recommend them.
Collin H.
Collin H.
04/01/2016 12:00:00 SA
I had Dillyn Williams out to repair my outside shutoff valve.  Totally awesome honesty.  Fixed my issue in 2 minutes.  USE THIS COMPANY FOR YOUR PLUMBING NEEDS!
Charisse C.
Charisse C.
12/24/2022
Super responsive and timely. Discovered leak in basement from main service line on Wednesday and by Friday they had a new service line installed from the water meter at the curb to the house.  The issue was entirely resolved in about 5 hours. Involved digging up the yard (and putting it back together!) and installing new pipe to basement.  Andrew was super patient with me and explained everything multiple times!) Great crew, very efficient, affordable and the new water line comes with 7 year warranty!
Robin E.
Robin E.
10/30/2020
Great job! Fixed another plumbers mistake
Awesome!  Water problem. Professional and fair!

Will use this tech again!!
Moo S.
Moo S.
3/31/2021
Scheduled appointment between 2-6pm.
They were a no show and no call.
I understand we're in a pandemic, but I waited and didn't even get a courtesy call.
Abbey H.
Abbey H.
04/01/2016 12:00:00 SA
Dylan is great to work with!  He fixed my plumbing issue fast and is very reliable.  I highly recommend Plumbing Express for all your plumbing needs.
Jill W.
Jill W.
1/22/2015
Plumbing issues are the worst, but luckily I had a great experience with Plumbing Express!  Of the 4 companies I emailed and/or called for a quote, Plumbing Express was the only one to get back to me.  The set up an appointment for someone to come out and look at the job for the next day, with a 3 hour appointment window (2:00pm-5:00pm) and a promise to call 30 minutes before they send someone out.  (The other three companies, still have not gotten back to me and it's been 3 days).  Ty called at 1:30pm and asked if I could still be home at 2:00pm so I left work then.  Jason was already at my house and waiting for me when I arrived at 2:00pm.  The company van was well marked/branded and Jason was dressed in a clean uniform (read: this company is not like some of the other sketchy companies out there). He was friendly and professional.  I had my drain piping below my sink and garbage disposal leaking severely due to an un-optimal piping design so I asked Jason to re-pipe it all.  Jason, instead proposed we replace two of the pipe runs with longer runs.  He explained thoroughly why this would work well and provided a quote (the pricing was very reasonable and the work is warrantied).  Then he was able to find all of the parts in his car (piping and gaskets) and install it on the spot!  He tested the piping with normal water flow, the garbage disposal on, and by filling the sink entirely and draining it (stress test).  He was done in under an hour.  I would definitely use Plumbing Express again!
Barron R.
Barron R.
6/20/2018
I chose plumbing express because it had such high ratings on yelp. I figured if 144 people were happy with them, I would give them a shot. I believe in the wisdom of the crowd. A young technician came out. His name was Kevin. He is a clean-cut southern boy from Fayetteville. A really nice guy and he obviously knows his stuff. I was a little shocked at the price estimate it came in a couple hundred dollars above what I thought but then I haven't had plumbing done in a very long time and I assume that it was market priced. Kevin did an excellent job he is obviously a perfectionist and a used top quality components and everything he did.  I will certainly use these people in the future.
Shea C.
Shea C.
03/08/2023 12:00:00 SA
I have worked with Plumbing Express on a number of projects (copper pipe replacements, clogged toilets, broken faucet, etc) and have always had wonderful experiences.  Most recently, Dave came out and his communication and professionalism were amazing.  He fixed all three issues that we identified and took the time to answer my questions for each one.  HIGHLY RECOMMEND!
Corey R.
Corey R.
3/14/2023
Had a clogged sink for weeks. I was hesitant to pay, so i tried fixing the clog myself. $50 and 2 hours later, the sink was still clogged.

Dave came out and solved the issue in about 30 minutes!

Great customer service. Save some time and money- call plumbing express and ask for Dave. Be sure to use the $25 off coupon!!
Claudia V.
Claudia V.
08/04/2023 12:00:00 SA
We definitely recommend this company 100%. He was the only one who responded to our message and heard the problem.
He inspected the entire house, he was very honest in telling us that it was not a plumbing problem and suggested that we call the air conditioning company (which was correct), he honestly charged us for the inspection visit.
We had dripping from the ceiling of the living room and we had to place buckets because at certain times it increased.
Kat S.
Kat S.
11/01/2019 12:00:00 SA
I called Plumbing Express to have a dropping bathtub faucet repaired. It was easy to schedule an appointment and they had a lot of availability. David performed the repairs and I appreciated that he put on shoe covers before entering the house. He was able to repair it quickly and left no trace that he was here  - other than a faucet that no longer drips! I have additional repairs that need to be done and I will be using Pluming Express. Thank you guys for your fast and great service.
Rick H.
Rick H.
2/24/2019
José did a fantastic job for us. The appointment window was convenient. José called ahead and arrived when he said he would. He was professional, was fastidious about wearing booties to protect our floors, and delivered excellent service. Definitely would use Plumbing Express again.
Carolyn J.
Carolyn J.
01/10/2019 12:00:00 SA
Everyone was very responsive and the price was very competitive.  Keith was great to deal with and professionally and neatly installed two new water heaters for us with no extra fees - the estimate was the end cost which we appreciated.  Would highly recommend!
Olivia M.
Olivia M.
08/06/2018 12:00:00 SA
I have used this company for all of our very old homes plumbing needs since we moved in. Kevin came out today for a leaking pipe and what I assumed would be an all day job he was able to do in a few hours. He was very kind, upfront and explained everything along the way. When he found that the house was missing a pressure regulator he was able to add on the service for a discounted price than if we had someone come out separate. Then he explained how to use it. He also showed me some other helpful tips, like how to shut off the water to the home. Kevin saved us time and money!
Tracy R.
Tracy R.
7/21/2022
My husband and I wanted to check on the plumbing in our home to make sure certain things were up to par, after we realized our water pressure was really high. David our technician came out and was very knowledgeable about the process and even educated us on why the pressure had been coming out with such force. Soon after we were so comfortable we begin to ask for information on other plumbing issues we were having and he helped take a look at them all providing a free estimate. After that we confirmed a booking date and our first services were completed. The price was also reasonable, needless to say due to having to order customer parts we are anticipating working with him again to complete our home plumbing concerns. I would definitely recommend this company to someone else and David specifically as our technician.
Katie J.
Katie J.
07/01/2019 12:00:00 SA
We found this place through yelp. Overall, a pretty good experience. The reservation/booking over the phone was unpleasant to be honest and required us to call multiple times to get our Saturday appointment confirmed. However, once our appointment was confirmed, the team sent someone to our house within the hour. I like how quickly the team took responsibility for their error and got someone out to our house very quickly.

Our plumbing technician was David Roark. He was very friendly, professional and efficient. David fixed our problem in under 30 minutes and we are happy with his work. Lastly, he honored the yelp coupon, so we saved a bit of money too. Overall, I would recommend Plumbing Express if you are in the Atlanta area.
Peter K.
Peter K.
8/15/2015
I had a pretty good experience with Plumbing Express. I called in on a Thursday and tried to get an appointment for Friday but they said they were busy so Jeremy (the guy who answered the phone) scheduled me for the following Monday in the afternoon. They give you a 4 hour time window where they can give you a 30 minute warning before they come along.

Unfortunately, they weren't able to make it out Monday and at that point, my water heater had gotten worse and had to be replaced (it likely had to be replaced regardless). They rescheduled me for Tuesday only after I strongly insisted it be taken care of and sure enough, Tommy the plumber comes in around 1 PM on Tuesday. They have a lot of supplies in stock so they were able to replace my water heater, get it up to code, and redo the piping in my water heater room. Tommy is very professional about explaining what he's doing and what's wrong with the plumbing. The only downside was it took about 6 hours to complete.

The service was great, the quality was well done, and the only thing I would have liked to see done better was the timing of the appointment. My recommendation is to also schedule an appointment in the morning so that they aren't coming from other customers' places where they may have had a difficult time.
Matt S.
Matt S.
10/17/2018
My great experience with Plumbing Express started from my first phone call. Of all the agencies I contacted, they were the most professional and easiest to work with on the phone.

One the day of service, Kevin showed up on time to replace my garbage disposal. He was very respectful of me and my house, and took extra steps to make sure everything stayed clean and orderly. I mentioned a concern of mine, out of scope from the work, and was able to make sure that everything was taken care of by the time he left. He was fantastic to work with.

When he left, he provided me with both written and electronic copies of everything to keep my records fully up to date.
Leonardo W.
Leonardo W.
06/09/2018 12:00:00 SA
Had these guys come out and install a toilet and replace the wax ring on another. The plumber that came out Gareth did a great job and was very professional. I would recommend these guys to work with again.
Scott B.
Scott B.
1/19/2019
I have never thought I would be effusively enthusiastic about a plumbing review, but today is the day. I needed to get a faucet installed for the kitchen and the design of the sink made it nearly impossible to get the old one out and the new one in. Decided to try Plumbing Express after reading the reviews and I am so glad I did. Keith F. came out and took apart the bottom of the sink to get to the faucet and after the installation it looked great. While he was here we asked about our disposal and getting it replaced. Keith showed us the special they were running and did the work while he was here. He redid the layout and the connections while installing the disposal and everything looks so much better. Was so happy to see someone that really took pride in their work and just did an outstanding job. Highly recommended.
Tom W.
Tom W.
02/09/2016 12:00:00 SA
My main water line to my house ruptured and I needed it fixed immediately.  I found Plumbing Express on Yelp and discussed my problem with them.  They understood the urgency and had their first available technician, Dylan, meet me at my house to quote the job.  I was very comfortable with their abilities and the reasonable price.  They immediately began work and replaced my main water line.  They were very clean and left my yard and house in great shape once they were done.  I highly recommend this company for all your plumbing needs.
Krissy G.
Krissy G.
07/08/2017 12:00:00 SA
Howard from plumbing express did a great job installing my expansion tank. He was very professional
Matt L.
Matt L.
05/08/2019 12:00:00 SA
Plumbing express did a great job at a reasonable price. I needed an expansion tank installed on my water heater and an overflow pipe changed out. David was friendly and knowledgeable. He did quality work. I would absolutely use them again!
Andrew B.
Andrew B.
1/24/2016
Great service showed up day off and was out within an hour would use again
Jae V.
Jae V.
6/13/2016
We arrived home from a Hawaiian vacation to a busted pipe. Before we could even unpack, we were forced to deal with water damage.  The first call I made was to the insurance company to file a claim.  The second call was to our tried and true plumber.  Our plumber diagnosed the problem as a failed water pressure valve that sent too much pressure through the plumbing system causing a bad pipe to fail.  

Unfortunately, all our pipes were 'bad' so to speak because they were polybutelyne.  A quick Google search will educate you on the nightmare that those pipes are.   A quick search also led me to Plumbing Express as polybutelyne pipe removers.  PE can completely replace ALL the plumbing in your home in a few days.  Jasmin finished removing all the nightmare plastic pipes, replacing them with fresh new 'cash money' (aka copper)  in just 2 days.  I don't know alot about plumbing but I can tell Jasmin is a professional with a keen attention to detail. I was mesmerized by the blow torch and welding.  

As you can imagine, replacing pipes involves alot of cuts in sheet rock.  That's where Kenny comes in after Jasmin. Kenny fixed our sheet rock so it looked as good as new!  You can't even tell there were gaping holes in our walls or textured  ceiling. He also has such a pleasant demeanor and is easy to work with (although I think he could've used some help, an assistant or something!)

There were a few minor issues, such as a broken bathroom light and lack of clean up in some areas but overall, we are super pleased to have had all plumbing replaced and sheet rock damage repaired within 1week!  Thanks
Stacy L.
Stacy L.
3/20/2023
We've used plumbing express several times for different projects and have always been pleased with their service. Dave was out this past week to install to faucets and reconnect the disposal after having new countertops installed. He was professional and knowledgeable and did a great job.
Shongretta W.
Shongretta W.
01/03/2017 12:00:00 SA
Complete waste of my time! Requested a plumber to come out and snake kitchen and bathroom connecting line and was assured the work could be done. Even said they'd give me a discount. Explained the length of he connecting pipe, the floor I lived on, etc. The day of the work the plumber arrives and says it's going to be DOUBLE what was quoted because I'd have to haul the electrical machine up and because you're in a high rise it's a mechanical issue BULLSH*T. Then he drove around the building for 30 mins and said he couldn't find parking. I walk downstairs and sure enough 3 parking spaces on the street. And I look across the street there was the plumbers sitting in the parking lot. The plumber clearly did not want to do the the work and should have stated as such. I have no problem with being told the job can't be done, but I refuse for my time to be wasted.
Billie C.
Billie C.
06/08/2019 12:00:00 SA
Another high rated yelp review plumbing company never responded to my internet request nor my phone call the following day. I then called Plumbing Express and was scheduled for the next day which was a Saturday (no extra charge for Saturdays). The technician (Trey) called ahead as promised and was here at the scheduled time. Trey was as nice and knowledgeable as I had hoped. He had my emergency turn off valve replaced and all the water lines cleared of air in less than an hour. He also went over all the visible pipes and gas lines as a complimentary service. I am so glad to find an honorable service to trade with. I highly recommend Plumbing Express, it's the service, fair price and peace of mind that you are looking for, and I believe they care about retaining talented and highly trained employees.
Jim G.
Jim G.
9/23/2014
I could not agree more that Plumbing Express was fantastic! I called them at about 10:00am with a clogged main drain (I did not know that was the problem when I called) and they arrived by 11:00am. Problem solved in about 90 minutes for a very fair price ($275). We have had terrible experiences in the past with Atlanta plumbers - especially one that guarantees your problem will be fixed for $199 or they will not charge you. The only guarantee with these guys is that the problem will not be fixed and you are guaranteed that you will be getting a quote for thousands of dollars (and not one or two thousand) to do something that is not even necessary. Thank you Plumbing Express!! We finally found an honest plumbing company!!
Sandra B.
Sandra B.
3/21/2019
Overprice do not complete work they are unprofessional do not use them! Father and son business and I need a money do not use them they were lied to you and say a whole bunch that need to be done it doesn't
James E.
James E.
3/15/2023
Dave T was great! He installed a new sump for me and was very informative. There was a minor issue with the orientation of the pump that we were unable to catch upon initial installation, but he came back as soon as he was able to and corrected the issue in about 5 minutes at no cost.
randy b.
randy b.
2/25/2015
I called Plumbing Express on Monday to ask about replacing an older, broken garbage disposal and repairing two leaky bathroom faucets. I talked with Ty on Monday about the job. He advised me on size of replacement disposal to purchase for installation and scheduled me for an 8-12 morning window on Wednesday, since they were pretty booked until then. I purchased a replacement disposal and called back on Tuesday to confirm the appointment. They called back at about 8 AM on Wednesday to let me know that Jim was on the way and would arrive within an hour.

Jim arrived a little after 8:30, looked at what was to be done, and started. He repaired the faucets first, since my wife was waiting to see if she needed to go out to get any parts. Jim had the washers and springs needed for the faucets and said he had everything he needed to remove the old disposal and install the new one. So my wife was able to go off to her morning activities.

Jim repaired the faucets pretty quickly and started on the disposal. Since the old disposal had been in place for over 12 years, Jim had to use a little ingenuity to get it to come out. Once that was done, he made modifications needed so the new unit would fit, since we purchased a slightly larger unit than the old one. He got the new unit installed, cleaned up the work area, and settled the final bill.

Overall, I was very pleased with the service I received. The people I talked with on the phone were helpful, courteous, and personable. Jim, the plumber, was on time, diligent, professional, and friendly. It was a good experience and I highly recommend Plumbing Express.
John C.
John C.
12/03/2018 12:00:00 SA
This company has either changed hands or completely changed the way they do business and is in no way the same.  After a couple of very satisfactory calls I called them again to replace an expansion tank.  After the tech made numerous phone calls to figure out what needed to be done they said I also need a pressure valve and relief valve.  I did the work they recommended ($606).  There was a vibration in the line when water was flowing.  They came back out and said I needed to replace the other pressure valve (that was apparently bad when they did the first job and misdiagnosed) and they wanted another $350 to replace a $75 part.  No thank you.  
The manager came out and replaced the pressure valve for the cost of the part.  So I feel they eventually they did  the right thing, but it is unlikely I will do business with them again.
Sean A.
Sean A.
5/28/2022
Andrew was friendly and professional. Fixed my clogged drain to perfection. Cannot recommend this service enough!
Leslie W.
Leslie W.
2/22/2021
Our technician, Nathan, and the dispatch team went the extra mile to complete our service. Service was fast, friendly, and affordable. I have no doubt I will use them gain for any future plumbing needs
Catherine W.
Catherine W.
11/19/2015
Dillon and Van came out and fixed the problem in no time. Quick and easy service. Will use in the future.
Catherine T.
Catherine T.
3/16/2021
We have had multiple plumbing issues during COVID - from faucet replacement to outdoor hose bibs leaking. Plumbing Express has done these projects for us safely and efficiently (always wearing mask and shoe covers).  Last week, we had a huge problem where our house's waste line would not drain at all. Anthony came out right away to diagnose the problem, which turned out to be tree roots infiltrating our main waste line in the yard. Anthony was conscientious - he even brought the manager out for confirmation - which we really appreciated. They spent time figuring out a multi-tiered approach so as to minimize the damage.  Anthony got the utilities marked, got the digging crew out and dug 10 feet down to remove and replace the waste line, which was filled with tree roots (see pics). We were so thankful that they did not have to remove our sidewalk, the stoop, or the basement wall/ceiling/floor!  They gave us a reasonable price and Anthony did a great job! We will continue to use them for all of our plumbing needs.
Sarah W.
Sarah W.
7/30/2020
Everything about working with this company was great! The kitchen sink was backed up so I called late on a Wednesday night and they were out there early Thursday morning. They called 30 minutes prior to arrival like promised, and showed up at the beginning of the allotted time period. They quickly confirmed the issue, we spoke about pricing and about 30 minutes later, everything was up and running. Kevin was so nice and super helpful explaining what was wrong and how everything was running after it was all fixed! If you need a plumber, I HIGHLY suggest Plumbing Express!
Karri R.
Karri R.
9/27/2019
We recently purchased a resale home.  Plumbing Express had installed the tankless water heater. I called them to see if they could help me out because I wasn't familiar with a tankless.  Gareth came right on time. He remembered all the details of my resale home. Explaining we had 2 water heaters originally one in the garage and the other in the attic.  He showed me how to program the water heater. He programmed it for daily settings and then winter mode. He also shared that I can purchase a device where I can set it from my phone. He also showed me where the outside spigots shut offs were located and main water shut off valve is.   I couldn't have asked for a better plumber. I would recommend Gareth 100 times over. You can't go wrong!!
Candy B.
Candy B.
07/01/2015 12:00:00 SA
Amazing...wish I could give even more stars. I thought I had a major plumbing disaster on my hands! But James came out (on time!)....found out that my plumbing issue needed just a simple tweak... then refused to take any money from me for diagnosing the problem, making the simple adjustment and making sure everything worked well in all of my bathrooms. I am amazed that this level of service even exists anymore. Thank you, Yelp, for helping me find the absolute most honest plumbers in Atlanta. They have ALL of my plumbing business from here on out....and getting ready to post on my neighborhood page as well.
Huayi L.
Huayi L.
9/17/2015
Dylan did a fantastic job. They worked quickly and happy with the price I paid. Very professional
Diana T.
Diana T.
12/28/2018
I was very happy with my plumbing service that I received from Plumbing Express.  I think the guy who came out was Alex.  I needed my garbage disposal replaced.  It wasn't working & was also leaking.  He replaced it & found another leak on the other side of the sink.  I have a double sink with 2 drains.   I used the coupon that they provided on their website.  It was affordable.  I called another plumbing company to get an estimate & it would have been $100 more with the other company.  All around a great value!
Andrew K.
Andrew K.
5/26/2023
Highly recommend! Gave me multiple options for repair and fixed the issue within 24 hours of calling them.
Daniel L.
Daniel L.
12/30/2022
After living in Atlanta for a little over 11 years we finally found our plumber!
Plumbing Express is always quick to respond and have been  great from our first phone call to our last service call to replace two hot water heaters.  
Daniel Edwards showed up at the designated time and we were happy to see him since he made the last service call to our house.  Daniel came with Rod and they both were professional and courteous. Daniel explained absolutely everything that needed to be done and also what to expect while he was working on the  water heater replacements. Daniel and Rod both wore booties the whole time they were  working and took care to be careful on the hardwood floors-meaning no scratches!
After the job was completed Daniel did a walk thru with us and took his time explaining  things about the water heater we did not know . Daniel was extremely knowledgeable and made sure we had no other questions before he left.  We highly recommend Plumbers Express-dont hesitate to call them for your plumbing needs.
Maggie G.
Maggie G.
04/05/2017 12:00:00 SA
I'm so glad to have found this company! The person I spoke to on the phone was very nice, and quickly set up my appointment. Then, he called me the next day to let me know an earlier appointment was available due to a cancellation. The technician was here exactly when I was told he would be. He worked quickly and took care to damage as little of our wall (which needed to be opened to do the repair) as possible. He even laid down a cloth to not track in any mud. I'm very happy with their service and will definitely use Plumbing Express again!
Megan S.
Megan S.
06/01/2017 12:00:00 SA
We've used plumbing express 3 times, and I highly recommend them! After buying our fixer upper, we needed 2 new water heaters, polybutylene repiping, and 5 toilets replaced. They did a great job with all three!

I should also add that when the poly repiping was done, I was 9 months pregnant, already had a 3 year old, and the hubby was out of town. It took absolutely nothing to stress me out or send me over the edge.  The crew of 6 were all very kind and courteous. Even my stand-off-ish little girl wanted to talk to them because they were so friendly! That job could have been a nightmare for me, and they were amazing!

Preston was individually amazing at taking out a tankless water heater and installing a couple of tank heaters and replacing all the toilets in the house! He was very kind and professional.

3 BIG jobs and not even a tiny complaint!
Meghan R.
Meghan R.
3/28/2016
We moved into our 90's home a few months ago and couldn't understand why the shower would go hot if someone turned on a faucet or flushed a toilet elsewhere in the house.  That seemed like an old house issue and we hadn't had that problem in other homes we owned of similar age.  Dylan and Butch came out and really investigated the plumbing - looked at sizing of pipes and total system.  They determined that the water pressure valve was likely in need of replacement - if the pressure was too high, it could cause a big diversion of cold water to a faucet while another fixture was in use.  That did the trick!  The situation is much improved and we are really appreciative of the time they took!
Nathan H.
Nathan H.
3/29/2019
Plumbing Express did a fantastic job. Kevin explained exactly what needed to be done, how much it would cost and showed me exactly how he was going to fix the issue with my clogged pipe. Will use them for all future plumbing needs.
David L.
David L.
2/22/2017
I had two 40 gallon electric tanks I wanted replaced, so I called these folks to get an estimate. They sent a gentleman by the name of Ed Torres to give me a quote. At first I thought it would be a 15-20 minute estimation, but that wasn't the case. Ed spent at least an hour analyzing my current setup, explaining his recommendations, educating me on current practices as well as my options.

I love my house, so when it comes to drilling holes into it or cutting into it in ANY shape or form, I really need for that person to science the shit out of it and apply the best possible solution after all other options have been exhausted. I watched Ed do just that and this is where his experience REALLY starts to shine.

After I got my quote, I knew I wanted to go with Ed and for him to do the installation. Prior to out meeting I already had my eye on tankless. I've got 3 fulls and two half baths. And the baths get used A LOT. Initially I thought electric would be my only option since my two old tanks were such, but Ed tested my gas line - estimated the point of entry and gave me a rough idea of what would be his approach. Ed even called the manufacturer, Rinnai, and sent them images to make sure he would be following their guidelines.

I'm impartial to gas appliances, so hearing we could do that, I was already sold - but Ed went a step further in explaining his experiences with Gas VS Electric tankless. At this point, my reservations were about brand of the unit and its price. I only knew of your typical Home Depot & Lowes brands - Rheem, Whirlpool, Kenmore. In the tankless segment, it's a different ballpark. Ed recommended a Rinnai unit.

After some digging, I was pleased to learn this company had been in the appliance industry for a LONG time - it's a Japanese company that's been around since the 30's. Furthermore - they manufacture their own units. This is not an OEM GE unit, wrapped in Rinnai branding. This is a Japanese unit and it's MADE IN JAPAN. To sweeten the pot even more, their American corporate office is right here in Peachtree City, GA.

OK, I'm sold on the unit, but what about price? If I bought the unit from Amazon w/ tax, it actually comes out higher than what plumbing express was charging on the invoice. For the service & labor part, Plumbing Express came in on the higher side, but it wasn't the highest and it wasn't excessive. My decision was easy. I wanted the best installer - I've learned my lesson in the contractor world - you definitely get what you pay for and the sweetness of low price will soon be forgotten from the bitterness of low quality.

I was ready to fulfill my order. I noticed they had coupons, so I called and they were happy to honor them. Ed showed up at 9am and he was done by 6pm. No breaks. He showed me everything I needed to know about my unit and how to ensure it would work as expected. I checked on his progress every hour and he would point out highlights here and there and how his methodology was up to code and how I wouldn't have any issues with an inspection, if/when I sold my house.

Anyways, if I could rate this six stars, I would. Super happy with my installation and especially with the plumber they sent - just an all-around good samaritan. Definitely ask for Ed Torres to do your work!
Stacy C.
Stacy C.
12/17/2014
These guys are so prompt and helpful, they practically treated me like one of their own family. I had a problem with a main they had installed back before the new management had taken over. I didn't know if they would honor the warranty, since it's basically a different group of people running the place. But Brent and Ty were so helpful and took care of it right away, no questions. I promise if you go with them, you won't be disappointed. Everyone I've dealt with from Plumbing Express has been completely professional and great at what they do.
Bryanne F.
Bryanne F.
9/22/2017
I found this company on Yelp, and it had good reviews, so I thought I'd give it a chance. Russell came out for my service call. He was prompt and courteous. I had anticipated a much bigger 'fix' that needed to be done based on what an appliance tech has told us regarding our water line to the refrigerator. It turned out to be an easy, quick fix and saved me on the big expense. Great experience. Thanks! I will definitely use this company again.
India G.
India G.
06/05/2016 12:00:00 SA
My water heater went out about 5 days ago. Right after my air conditioner. So between a super hot house and cold showers, I  was not a happy camper. I research a lot of places for quality, affordable water heaters including the big box stores. Dylan from Plumbing Express came out, gave me an estimate which at the time I thought was high (about $1200), until doing my research. In the end I hired them to do it. It turns out that their water heaters are professional grade and are of superior quality to the best available in the box stores. Dylan was super professional and installed my  heater in no time, made sure there were no leaks and in a hard to get to space, as I have a 1940s bungalow. Afterwards he even called a service to dry out my waterlogged floor and they came out immediately.  I recommend them to everyone!
Andy C.
Andy C.
2/21/2018
I had an issue with my faucet leaking and got it fixed by Dylan. Great service with a smile. Would 100% be using Dylan and plumbing express for all future plumbing needs.
Marilyn C.
Marilyn C.
10/28/2018
My disposal was leaking pools of water all over our floor, I called and they were here the next day. My tech Ty was really nice, quickly diagnosed the problem, and had all the parts to get to work. It was replaced within two hours. Though I am really not sure about pricing involving disposals, I ended up paying about $300 total. However for the equipment, labor and convinience it seemed well worth the money to me. Thank you!
Mark Y.
Mark Y.
01/04/2017 12:00:00 SA
Great service! Our HOA informed us of a possible leak due to high water meter levels. I contacted Plumbing Express and they were very flexible with their schedule.  They came to assess our water meter and determined there was no leak and didn't even charge us. They were on time and professional, would highly recommend.
Jehan H.
Jehan H.
8/29/2018
I'm so impressed by the level of service from Plumbing Express! They will come out and do a free assessment!

Jonathan was able to figure out the root cause of the water stain on my ceiling super fast. Without having to do any further damage (i.e. cutting through the ceiling), he was able to determine that the neighbor upstairs had a leaky overflow vent in the tub in less than an hour!

I will definitely use them in the future!
Yuri P.
Yuri P.
03/11/2019 12:00:00 SA
After a debacle with Dekalb County Watershed Management, I called Plumbing Express at 3:30 pm on a Wednesday because we had a busted pipe at our water meter. I asked sheepishly if they could send someone THAT DAY to fix the issue and keep us from having to stay in a hotel. They said they'd do what they could. Ten minutes later, they called back saying that a plumber in the area would try to come by as soon as possible. Jose arrived after 5:30 pm and stayed until well after 8 pm in the dark and nearly freezing cold to fix the issue and get us our water back. Could not recommend this company enough. Thanks so much to Jose for saving the day for us.
Pretty Brown Eyes H.
Pretty Brown Eyes H.
12/28/2018
Was having water pressure issues that could not be explained but Kevin came out and was very attentive and knowledgeable to all of my questions and his customer service was/is so professional which was more than I expected. Definitely would recommend this company and Kevin to others, :-)
Crystal D.
Crystal D.
05/10/2019 12:00:00 SA
I needed my gas line extended so I could purchase a gas stove and Kevin came out for the estimate and installation. I was super impressed with his professionalism! He took his time and made sure that he explained everything he was doing and why. No rush or half job here! You can tell that he really loves what he does. I definitely recommend them and will be using them again when needed.
M A.
M A.
12/24/2018
Howard was amazing. Came in, analyzed the issue, fixed it, AND reminisced with me about NYC. Super professional and relaxing experience for something that can be stressful and time consuming. And on Christmas Eve Day. Plumbing Express was easy and professional, start to finish. I called at 8:30 am and it was all done by 11:00 am SAME DAY. I didn't get the woman's name who scheduled and updated me,  but she was excellent as well. Scheduled quickly and called giving me about 15 minutes warning he was in his way. Highly recommend.
Jeffrey V.
Jeffrey V.
06/01/2017 12:00:00 SA
Jonathan did a great job, fixing a big leak and a bad faucet. On time, reasonable, personable. Plumbing express has some good people...
Hubert P.
Hubert P.
2/28/2019
Plumbing Express did an amazing job. We had a 2nd floor bathtub leak that was seeping through the ceiling into the 1st floor. Plumbing Express was very prompt and organized in scheduling a visit (no initial consultation fee!), called an hour out to let us know the plumber was en route, and the plumber then called again when he was 5 min away.

We were given an 8-12pm time frame but Howard showed up at 8:30am. He was able to diagnose the issue, fixed everything, and was out within 1.5 hours. He was very patient, thorough, and respectful. He even did some extra caulking around our bathtub because he noticed some cracks in the sealant and helped explained how to change out our washer hoses for us to do on our own.

If a diagnostic is needed, it's $149 but can be credited towards any work done. Overall, all the glowing reviews you find were what we experienced on our own. Highly recommended.
Joseph D.
Joseph D.
12/30/2016
Plumbing Express installed my new  kitchen faucet. I complained about reduced water pressure. I was told nothing could be done because of smaller intake lines mandated  by the government. I hared another plumber and he took the lines off and found several rubber and plastic restrictions inside. He removed the restrictive devices and the result was much better water pressure.
Joseph P Daugherty
Susan M.
Susan M.
07/07/2022 12:00:00 SA
The customer service and response to get someone out was good. However they are overpriced. I don't know if it's because I they are trained to do this or saw that I am a woman and thought they could charge astronomical prices. I wish I had shopped around more before using them. They are quite overpriced compared to others. Please do your research fast.

To write a review, you must login first.

Similar Items

Stinson Plumbing

Stinson Plumbing

Royal Rooter

Royal Rooter

MTZ Construction

MTZ Construction

Clovis Plumbing Services

Clovis Plumbing Services



Call Us Now

Hours


Mon 7:00 AM - 6:00 PM

Tue 7:00 AM - 6:00 PM

Wed 7:00 AM - 6:00 PM

Thu 7:00 AM - 6:00 PM

Fri 7:00 AM - 6:00 PM

Sat 7:00 AM - 6:00 PM

Sun Closed

Location

Clovis Plumbing Services location

Manager

Admin
phoneCALL US NOW!