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Greenlee Plumbing

Greenlee Plumbing

Plumbing Service
5086 Marsh Creek Ct, Braselton, GA 30517

Description


We are a full service plumbing company specializing in polybutylene replacement. We include drywall repair and paint in our repipe estimates. 20 year warranty.

HISTORY


Established in 2001.
We started in 2001, expanding into plumbing from a general contractor. We repipe around 100 houses a year and 100's of apartments.

ABOUT BUSINESS OWNER


Greenlee Plumbing  is a licensed master plumber in 4 states. We have 15 years experience repiping and over 50 years combined experience in general plumbing. We specialize in polybutylene and copper replacement in homes and occupied apartment buildings.

SERVICES


Reviews


Susan L.
Susan L.
5/16/2017
Through word of mouth we had our entire plumbing system replaced 4 years ago by Greenlee Plumbing. Needless to say we were pleased with the service.

Last night we noticed there was water leaked in our yard at the water meter. Brian answered the call promptly and said Gary will contact us about the repair. Gary called back in 5 mins with a quote and that they can do the work tomorrow. Next day service! You could not ask for more when you have no water.
Brian came and fixed the leaks as scheduled ( actually he came early). There was NO CHARGE, Greenlee Plumbing honored their warranty. Brian is very skilled and professional. It was a very hot day over 80 degrees. Brian left our yard looking in perfect condition.
Kudos to Greenlee Plumbing for your excellent service , your honesty and integrity.
You will be our go to company for any plumbing needs.

Allason N.
Allason N.
07/06/2019 12:00:00 SA
A pleasure to work with from the time I called in - handled problems at 2 of my rental homes and was in and out and completed the job in a professional manner and less money than the competitors.
They are first on my list to call for any plumbing needs!

Teresa V.
Teresa V.
8/28/2017
I had a leak a few years ago due to polybutylene pipes, which I had repaired by a different company. They left a huge hole in my wall which I had to repair myself.

Recently I had been reading that with a house the age of mine, it's not IF but WHEN the poly will burst. I didn't want to risk the damage that comes with a burst pipe, so decided to replace them in my entire house. I researched recommendations then got several estimates. Greenlee Plumbing was the lowest quote, and also had excellent reviews.from previous customers.

They completed the work in one day, then scheduled the drywall repair for the next day. Once completed, you couldn't even see where the repairs were made. I had one small issue I needed addressed, and they immediately came back out and fixed it to perfection, no questions asked. I highly recommend Greenlee Plumbing, and will be using them for all my plumbing needs in the future.

Jessica F.
Jessica F.
12/18/2019
We had an excellent experience using Greenlee. The prices were very reasonable and I feel the people who are servicing your needs really care about your satisfaction. I'm planning on using them for all of my future plumbing needs.

Fabian D.
Fabian D.
12/24/2022
Responsive, reliable, kept me informed, job well done. I needed a sump pump replaced. Joni handles the calls - very communicative. Texts me if she can't pick up my call. Billy came to do an estimate. Replaced the pump three days later. Cleaned up after done. Nice guy. Greenlee is now my go-to plumbers at my home. Great job!

Mona L.
Mona L.
9/17/2015
Another plumbing business with a huge fancy van tried to sell me a new  water heater and all new corresponding parts for $1,990. Greenlee replaced my water regulator, therma couple, and fixed all of my toilets that were leaking  for a small fraction of what the other company was going to charge me. They were very nice, honest, and professional. Don't pay for the other guys big fancy truck and advertising. Greenlee will get the job done quickly and with honesty and integrity.

Elaine S.
Elaine S.
5/28/2014
BE CAREFUL.... I was quoted on price on the phone ( I was very specific on my needs) and when the contractor got there it was DOUBLE the quoted price for a toilet replacement.  I escorted them to the door.  

I also paid for a 50 gallon water tank, they attempted to bring in a 40 gallon.  BAIT and SWITCH.  Watch what they do.

Daniel J.
Daniel J.
4/16/2023
We had multiple leaks of our Uponor PEX pipes under our 5y/o home that was built on a slab. It turned out that the best solution was to run all new hot water pipes throughout the home. I feel very lucky to have found Greenlee Plumbing who specializes in whole house re-pipes.

After talking with a couple of other plumbers who weren't sure how to solve our problem, John Chappel from Greenlee came out and knew just what to do. Joni from the office was able to expedite our job since we had a slab home and unable to patch the leak easily. They sent out a large crew who in one day was able to run all new pipes through our home. The next day they sent their in-house drywall repair crew who did an amazing job patching the numerous holes and painting also in just one day. They did such a good job that we are not even able to tell where the repairs were done.

Overall, we were extremely satisfied and would highly recommend Greenlee Plumbing. They were very responsive to all our communications, did very professional work and took great care to make sure our problem was fixed properly and our home was put back together like we had hoped for.

Jessica Y.
Jessica Y.
7/26/2021
If I could give 0 stars I would, the level of unprofessionalism is not worthy of a rating! When they completed the job they utilized the front of our manicured lawn, brick and driveway as a dumping ground for their plaster! We are shocked at the level of disregard & disrespect that they had for our home! We are under a strict HOA, and this affects us! Please DO NOT do business with them!

Linda M.
Linda M.
06/12/2013 12:00:00 SA
Brandon...Personable, likeable, very professional master plumber.   He did the jobs thoroughly, in a timely manner, was so clean and neat and most of all resolved my problems that I was so worried about beforehand. No more plumbing stress! I am 74 and have known many plumbers, to my dismay. I have been using Greenlee for my plumbing needs for the last 6 years. It began with an overall good experience on yard water line with Gary back in 2008,then faucets, toilets, water heaters, etc. including my mother in law's house.   Brandon was so knowledgeable, bright, and patient that it was such a pleasure just being in his company. In addition, I liked him very much as a person and will NEVER use any other plumber again. For sure I will recommend Brandon to my friends and neighbors and anyone else in the market for an honest, knowledgeable and easy to communicate with master plumber. Obviously, you are too, or else you wouldn't be reading this.  No need to be concerned.  You will be in the hands of the Best with Brandon! If you have any faith in mankind, you will take this review to heart. This is the highest compliment I can give.

Chris W.
Chris W.
1/17/2014
I'll admit, I was a demanding and perhaps even difficult customer.

However: everyone I dealt with, from Brandon and Brian to Gary and Greg, made sure to put customer service FIRST. These guys are honest, trustworthy, and do a great job at a fair price. They are very knowledgable, and will be my only call for future plumbing needs. (if they'll still take my business!)

I can't recommend them highly enough.

Darin M.
Darin M.
7/30/2023
I called Greenlee when out hot water heater would not stay lit. Right away the person i talked to suggested I call the manufacturer first in order to save $225 in parts. Sure enough, they were covered! When I called back to schedule they did not have any openings when I would be home, but they squeezed me in the very next morning. The tech was very, knowledgeable (explained everything to me) friendly, worked quickly so i was able to leave for work on time. I will certainly call them for any plumbing needs.

Karen R.
Karen R.
06/05/2023 12:00:00 SA
Plumber was professional, expedient and knowledgeable.  He explained the process thoroughly, provided tips and advice on maintenance and repair, as well as relaying cost saving information for future services we plan to hire him for.  No more leaking and the newly installed, (new design) faucet works perfectly!  We plan to hire Greenlee for several additional projects later this year.

Keisha W.
Keisha W.
4/25/2023
Billy replaced a kitchen faucet and it was the best plumber interaction ever! He was professional, polite, punctual and honest. If I ever have another issue that requires a plumber, I am calling Greenlee and requesting Billy.

Mariamar M.
Mariamar M.
10/08/2018 12:00:00 SA
My kitchen pipes were 48 years old and met their final days. Tommy and Brad came over tried everything before we all decided to just simply replace it. The job took less than a day and now I have pipes that will last. I'm worry free and happy. They were professional, clean and very knowledgeable. Joanie has excellent customer service skills and I have other projects already scheduled with them.

Brienna O.
Brienna O.
03/11/2022 12:00:00 SA
Update- sewer issues were due to septic. However the company ignored my email regarding their turning off the water to my washer and made me wait more than 3 days for the water to even be turned back on. Kind people but will not prioritize fixing any mistakes.

Nish K.
Nish K.
9/22/2021
Had a small leak in our bathroom faucet and garden hose bib and decided to call Greenlee Plumbing after reading reviews online and on Yelp.

They were super responsive on Yelp and gave me an estimate for the work after I sent them some pictures. They weren't the cheapest but definitely most recommended. Quality of work is always a top priority for me.

They fit me into the schedule pretty quick, though I will add that it took me a few tries to get them on the phone.

The plumber was on time for the appointment and did a quick assessment of the work. He did mention that the hose bib would require some drywall to be cut from inside, which I didn't want so we decided to just fix the bathroom faucet leak. I did appreciate that the plumber didn't push for repairs that would have benefitted them, and rather was honest about explained that the hose bib leak would just be an annoyance rather than a cause for concern.

Bathroom faucet was replaced in less than 5 mins. The cost ended up being a little more than what they had quoted, but online estimates only go so far. He was clear about pricing before proceeding with the work.

All in all I was happy with the work done and will recommend Greenlee Plumbing. They will definitely be my go to company for any plumbing needs.

J H.
J H.
3/26/2018
Do not use! I called on a Friday and scheduled a repair for Monday. Greenlee Plumbing was a no show. Gary and Greg called me at 7 PM on Sunday to confirm and I called them back, but Gary said he was sleeping and therefore couldn't get a crew for Monday. Rude, inconsiderate and totally unprofessional! Do not waste your time!

Jonathan A.
Jonathan A.
1/18/2023
Greg and his crew have serviced our properties for years. They do professional and affordable work in a timely manner.

Jermaine J.
Jermaine J.
10/02/2018 12:00:00 SA
I contracted Greenlee to replace my water heater on 9-12-18 and a few days later my wife and I started smelling gas.  Come to find out, the installer used the same blue sealant that's used at the water line connection joints, for the gas line connection joint when they installed a new flexible gas line.  I ended up having to call the Gas Companies emergency leak line to resolve the issue.

Michelle L.
Michelle L.
3/22/2023
I would give 0 stars if that was an option. The Plumber that came to our house lied multiple times and said we only wanted our sink water line capped. He was told ALL water lines needed to be capped. After lying and not doing the full job, we had to make another appointment. We were then charged an additional $185 after we already paid $185. So we ended up paying $370 because the plumber didn't want to do this job. The best part, the plumber acted like he gave us a deal because the second time he was supposed to charge $225!!! For his mistake! Deceitful and robbery. And the woman on the phone said they would make this right. Is making this right over charging for your mistake? I recommended you to my parents, my in laws, and I have used you at work and home. Now instead of recommending, I will share this story. Greed is bad Greenlee. When you make a mistake, fix it. Don't overcharge your customers. Shame on you.

Susie A.
Susie A.
5/29/2018
Although I had a bad experience dealing with the father and some of his subordinates.   For 2 weeks I was jerked around a lot with contradicting
answers to the plumbing issue that was left for me to deal with after they did the initial job.
Greg the owner's son did send a very nice gentleman (Tommy) out that was very informative and corrected the issue.  I will use them again.

Kevin H.
Kevin H.
9/17/2017
I have used Greenlee Plumbing for several years. Their commitment to excellent customer satisfaction goes unmatched. If there is an issue, John and Greg will resolve quickly. I would recommend to anyone.

Stephen F.
Stephen F.
05/05/2019 12:00:00 SA
Greenlee Plumbing was available when scheduled and identified the issued and corrected it successfully.  I have used them before and would definitely use them again.

Priscilla C.
Priscilla C.
9/30/2019
I was very impressed with the job Keith did. He was helpful in fixing the kitchen plumbing issue and dishwasher installation that had previously been a bit of a nightmare. He clearly knew what he was doing and accomplished it very quickly and professionally. The response rate was also appreciated (next business day) and the job wound up being substantially less than the original quote (in part because of the issue not being quite as labor intensive as originally expected). I'm not usually one to write reviews, but this team deserves one for the job well done on all accounts. I will certainly use them in the future. Thank you!

Tony M.
Tony M.
02/03/2022 12:00:00 SA
The plumber could not have been a nicer guy and or work harder. The issue was that he could not clear the clog after 4 hrs. and still charged me $335.00 ..... I called another plumber (Barti) who used a bladder and cleared the clog in 45 minutes total. Greenlee proposed Finding the sections of kitchen drain that are clogged and cutting them out at a cost of $1200.00. .. This would require cutting out significant sections of drywall, so about a $2000 to $3500 total cost.  This company is not one to use for household maintenance like clogs. They may good for pipe re-fitting but they don't have the tools or ability to clear clogs.

Joel A.
Joel A.
09/02/2022 12:00:00 SA
We have used Greenlee for years.  They are dependable, ready to help in an emergency and always have been fair with their pricing.  The projects we have had them do include replacing our polybutylene pipes as well as a couple of plumbing emergencies. Always there quickly, professional and reliable.

Angela K.
Angela K.
8/25/2016
Life savers! On the day my baby was due, a neighbor called to let us know we had a water leak. Water was coming up thru our driveway. My husband and I were so concerned we would not only go into labor with no running water, but be faced with a massive plumbing bill and need to tear up the driveway to get at the pipes. We were certain it would be a major undertaking. We called 3 plumbing companies late on a Fri afternoon and Greenlee was available the very next morning. They replaced our broken pipe in only 3 hours and were able to run the pipe under the driveway without needing to do any repair concrete work and the price was so reasonable...a very pleasant surprise from what we were expecting it to be. We couldn't be happier with the great service and work! Highly recommend!

Brent M.
Brent M.
06/11/2021 12:00:00 SA
Had a water PRV replaced. Had a good experience with them.  $200 cheaper than another estimate.  They were responsive, professional, and on time.  Would use again.

Michael F.
Michael F.
8/25/2022
Greenlee Plumbing is always responsive and keeps updated on progress of service.  From first call to office to final repair/ install,  Greenlee keeps you updated on progress thru text messaging.  Have used and recommended Greenlee Plumbing multiple times with great success.  Professional and timely service.

Kebin F.
Kebin F.
3/28/2022
These guys are great, used them for many project and referred to friends. They replimbed  my entire house that had polybutelin , tankless water heater with whole House recirculation and many other smaller projects now that I've moved across town they will be working on my new house inDacula. They coming out tomorrow to look at some projects for me

glad that they can still service me. Can't go wrong with Greenlee

Thank you John C you have always been great

Rachel P.
Rachel P.
08/12/2021 12:00:00 SA
Had to replace the water heater. Overall a great experience with Billy from Greenlee plumbing. He got the job done correctly without any issues (thanks for getting us some hot water!) and was professional and punctual. The communication with the office was just as excellent. Their estimate, which was very reasonable, was accurate without any hidden fees. Highly recommend!

Todd B.
Todd B.
12/02/2014 12:00:00 SA
These guys are fantastic! We had a main water line break in our front yard. They quoted a great price over the phone to completely replace the line, and were out in two hours exactly as promised. Brian and his teammate were really nice guys, were extra considerate of our property, and did just an excellent job. They confirmed the price quoted over the phone, proceeded to knock the job out efficiently, and left our yard looking in perfect condition, as if they had never been there. After they left, my wife and I looked at each other, dumbfounded, and said Wow - - - did that really happen?  Amazing . . . simply amazing!.

As homeowners for 37 years, this was honestly one of the best service experiences we've ever had. Greenlee Plumbing will be the only plumber we ever call for our plumbing needs.

Keith P.
Keith P.
2/27/2019
We had an issue with a clogged main drain.  Joanie in the office was quick and efficient in setting up an appointment.  Jeremy was the plumber that came to our home.  He was prompt and courteous and, most importantly, resolved the issue within an hour.

We appreciated the good work of the Greenlee team and will certainly reach out to them in the future should we have an issue.

Caitlin P.
Caitlin P.
2/24/2023
They've done three jobs for us the past few months and they all went smoothly.  Quick response time and the quote is provided up front when scheduling so there are no surprises. Their plumbers get the job done and leave no mess behind. Reasonable price for high quality work. I trust them to do the job start to finish without problems. Would highly reccomend!

Michael N.
Michael N.
2/15/2023
Highly recommend GreenLee Plumbing. Whole large house repipe completed in two days. Crew was on time and professional. Communication was timely and detailed. Crew chief Brad spent time educating us on the process and answering all of our questions. Surgical in cutting of drywall keeping repairs required to a minimum. Exceeded our expectations.  Thanks!

Marvin F.
Marvin F.
2/17/2023
Greenlee repiped our entire house and they delivered everything they promised on time and budget. Extremely pleased. Just had issue with water heater and plumber (Billy Henry) went above and beyond and repair was done timely and efficiently. I highly recommend Greenlee.

Laura D.
Laura D.
05/12/2018 12:00:00 SA
Greenlee is my go-to for any and all plumbing issues.  Whether it's troubleshooting, repair, or even replacement... like the last visit where they installed a new toilet.
I've not had a problem getting an appointment when I've needed it, and all the plumbers that have worked in my house have been great, and taken great care to leave my house as clean as when they arrived.
Hopefully by replacing the toilet, it will be a long while before I need to call Greenlee again... but it's good to know that if I need help, I have a reliable company at the ready

Martha P.
Martha P.
2/16/2022
Awesome Customer Service!!  In a day and age when customer service is almost non-existent, Greelee is a prime example of what a good company should be.   I requested a quote to replace my water-check valve.  I was quoted a price and given an appointment.  I received a text to let me know who was coming to my house and that he was on his way in the timeframe that was provided.  Billy was AMAZING!  He got right to work, checked a couple of things and after replacing the water-check valve, he went to every faucet in our house to make sure that everything worked properly.  Greenlee will be my first call for any future plumbing issues that I have.  Thank you for sticking to your quote and not trying to upsell me things that I didn't need.  Really great experience.

Albert V.
Albert V.
8/14/2023
Payed $10,500 to replace old copper pipes with PEX. Plumbers did not secure the shower fixtures behind the wall nor put screws back to secure the fixtures trim. The reason was because the patched and painted the wall behind and didn't what to reopen up the wall to correct the problem. They just left it as is. Photos attached. Many drywall patches throughout the house have to be fixed due to very poor craftsmanship. Not to mention the two large holes in the wall that were never patched due to their plumber attaching the main outside waterline to the interior. Unfortunately there have been many emails, text, calls, to Joni with her not calling back to address any of these issues. Oh yeah.... The drywall team who patched the holes, didn't cover much of the furniture.  We have a contract Warrenty on the PEX for 25 years, but are not confident Greenlee will uphold their end considering they didn't even care to finish the job. Good luck to those who have used this company and have plumbing problems under their Warrenty.  I hired this company based on great reviews and don't understand how my experience was so different.  I guess I just got unlucky. I hope you have better luck than I.

Jennifer W.
Jennifer W.
05/04/2018 12:00:00 SA
Our property management company has used Greenlee Plumbing for over 5 years and for dozens of different jobs. They are prompt with their response time and quick getting out to the job. That's the easy part though. The most important factor is the work that needs to be completed. They do all of our water heater replacements, but have also proven themselves on water main lines, toilet replacements, gas line replacements and repairs along with all the smaller jobs.  Whenever there are issues that show up after they leave, they are back to make the repair immediately. Their prices are great and quality is outstanding. Would definitely recommend this company!

Angie G.
Angie G.
02/04/2016 12:00:00 SA
Wonderful experience with Greenlee Plumbing this morning.  We called one of the big names first and was quoted an extremely high price once they came through the gates of our neighborhood.  Greenlee quoted a price over the phone based on our description of the problem and that's what they charged when the job was finished.  Brian was very professional,  friendly, and knowledgeable.  I chose to call them from their Yelp reviews and would highly recommend them to care for your plumbing needs.

John X.
John X.
3/14/2023
Greenlee replaced a WH in my daughters condo in downtown Woodstock four years ago. They did a great job and at the best price then. Fast forward 4 years and my daughter is selling her condo and the buyer was making a big deal about us not having the receipt and unfortunately the sticker on the WH was on the back side and it's tight enough in the space that you can't begin to read it. I called Greenlee to see if they keep records that far back and could I please get a copy? in less than two minutes my wife and I both received a copy of the receipt.

Thank You Greenlee Plumbing for outstanding customer service!!

Norma W.
Norma W.
1/20/2015
Kudos to Steve who was efficient in taking are of a clog in our main line and also in installing a new garbage disposal. Fast and friendly service at a fair price - check for their online coupons!

Shannon D.
Shannon D.
2/25/2016
Called in regards to toilet leak. Spoke with Steve who was able to offer same day appt or first thing next day.
Called multiple other plumbers who were not able to address our need until 4 days after placing call.
Staff was able to come out same day. They were knowledgeable  (we had a clogged toilet and leak).
Staff were friendly and polite.
Compared to other quotes they were lower priced and way more accomodating. I would recommend them.
Total cost $145

Barry S.
Barry S.
8/29/2022
They were able to come out within a couple hours, found my problem, and were able to repair right away. I will call them in the future for all my plumbing needs.

Leslie L.
Leslie L.
07/09/2023 12:00:00 SA
Amazing company with professional employees who arrived on time and completed a total house pipe replacement from inferior copper to pex.  Completed the massive job in 2 days! Their quote even included drywall repairs and paint
Our home looks totally amazing!!
Definitely will use them again

Susan R.
Susan R.
04/06/2018 12:00:00 SA
We are renovating a 1950's condo in Buckhead in a building where the water can only be shut off for 5 hours one day a month. We wanted to change the plumbing in the kitchen so we could move the sink, which for some plumbers we interviewed, seemed a hard, if not impossible, task. Greenlee has a couple of master plumbers, and one was able to easily explain how doable our goal was and provide us with a commitment to show up during that 5-hour period. AND THEY DID SHOW UP--Preston even showed up early. And he did get the job done in the kitchen! He and his assistant also removed a solid cast iron bathtub that weighed about 500 pounds, and did what they could in the bathrooms at this stage of the renovation. Lastly, John/Greg helped us get the permit in time as well. Would highly recommend!

Ruth O.
Ruth O.
9/17/2020
We have used Greenlee twice. First time was for outdoor work on our main sewer line, second time was for an assortment of small indoor repairs/updates. In both instances, their prices were fair, they arrived when scheduled, were professional and respectful. We would use them again without hesitation.

Janice C.
Janice C.
02/12/2017 12:00:00 SA
Wow! Fantastic job!!!  Awesome service the very day called.   Gary was great on the phone not making any promises but said he would do his best to get a crew out to the house if possible when they finished their scheduled job.  This was on a Friday and when the phone call came that a crew had finished in Stone Mountain and would stop by on their way home, we were thrilled.  The guys got here and worked until finished way into the evening.   Our water line to the house had started leaking at the house.   The crew ran a new line from the meter and entered the house at a more reasonable area than the builder who had placed it under a brick front porch across the driveway.  
Could not have been more satisfied on service and cost.   I do not know of many who would have given up a Friday night to play in the dirt.    Oh did I mention that they were 1/3rd the cost of another Plumber with a fancy name???

Annie H.
Annie H.
04/09/2022 12:00:00 SA
We had Greenlee replace the PolyB pipe in our house before we moved in.  It was a big project and a lot of sheet rock was cut to access the pipes.  I wondered if it was possible to look like it was before the project.  Not only did they patch up all that was cut up, they repainted it back too.  Luckily the previous owner left the leftover paint.  I can't tell at all that the pipes were replaced.  It looks amazing.  The crew was experienced and did .  Excellent communication and company.  I would highly recommend Greenlee.

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