Best Heater Installation in Atlanta GA

I have used TE plumbing, electrical and heating and air.  All I can say is I have had no bad experience.  They have always been on time , very informative and reliable.  DeAndre Small, drain tech, came to my house because my drain was backing in the kitchen.  He was very professional and took care of the problem immediately.  I put a lot of rice down the disposal.  I will use TE in the future.

D and S plumbing came to my home to repair a plumbing problem on the outside of my home.
The plumber that did the job failed to cap the pipe and my home was flooded.
Rather than accept responsibility and file to the insurance company that D and S has for liability , I was forced to have Allstate pay all repairs and sue for damages .
Allstate did hire an attorney and settled with D and S for the costly repair.
I think it goes without saying integrity in a company is everything.

came out on day contacted. professional service. explained my options. gave estimates. completed the job & then even text me a follow up recommendation. I will keep their number.

Ken has helped me several times. He beat every estimate to replace a broken water line in my front yard on Christmas Eve years ago. Since then he has installed my two water heaters, changed my faucets, and helped friends with minor issues. If he can work you into his schedule, use him.

I called with an issue and he guided me through and we determined that it wasn't a plumbing issue. Great company that's in it to resolve your issue and not take your money!!

My monthly water bill tripled in price. I called smart plumbing and received a call back within 30 minutes. Peter came out the next day and evaluated the situation. He explained the differences between repairing and replacing my main waterline very clearly. I chose to replace the main water line. The entire job was done in less than half a day.I have to say this experience was the best I've ever had with a contractor of any type. Peter was very professional friendly responsive and did a great job. I will never call another plumber! Highly recommended.!

Responded very quickly a quoted a great price. Will use this company again in the future! ( Converted to electric and needed gas piped to be cut an capped)

We have used Greenlee twice. First time was for outdoor work on our main sewer line, second time was for an assortment of small indoor repairs/updates. In both instances, their prices were fair, they arrived when scheduled, were professional and respectful. We would use them again without hesitation.

I had a wonderful experience with plumbing express! Jim, my technican, did a wonderful job of explaining my issue and also found a problem with my water meter that needed to be replaced. He was friendly and very professional. I will definitely recommend Plumber Express for all my plumbing needs. Thank you!

Had leaking water valve for refrigerator ice maker.  Employee who arrived seemed clueless.  Did not have parts needed and did not know how to frame the box. Had to make several trips to Home Depot.  The finished product is an unprofessional mess and leaves a large open hole in the wall uncovered.  The hole can not be covered with dry wall because the box has been mounted deep within the wall because it was not framed properly.  Did not realize how poorly and what a mess was done until after the technician left.  It will cost lots of $$ to get someone to now come in and fix the shoddy workmanship.  The leak was stopped and the water shut off valve does work, that about all that is positive.

I cannot say enough good things about Keep Smiling Plumbing. I had called another plumber and was quoted $1200 for a job that Keep Smiling was able to do for about $300. And I am still smiling because it makes me happy to find a family owned business with integrity, skill, and respect for their customers. They are super professional AND even had me send a picture of my shower to make sure they could replace the part before coming out. Who does that these days?? Keep Smiling Plumbing does.

Great experience with Ray and his team! Very effective and fixing a leak in one of our pipes along with hooking up a line to our fridge. The biggest thing was responsiveness. He actually picks up the phone and if he's unavailable, he finds someone else very quickly! Case in point...I called today at 11 and he had one of his guys out in lightning speed st 1130! Thanks again...great job!

We've had a history of mixed results depending on which company sends which plumber out to fix issues, often resulting in large bills without the issue actually being fixed or another popping up. Kenny and Ramon changed our mind about plumbing companies and we won't use anyone else. I've been impressed with the professionalism and how personable and polite they are. These guys work until the issue is truly identified and fixed, without the pressure of up-selling and driving revenue.

The service was great fixed my problem quickly. I called him and explained my issue and he stated that he would be at my house to fix my problem within the hour. He arrived within the time frame he said he would and explained the best plan of action and did the work and then had me look at his work before closing up so that I was sure of the solution  . Great service

Service was never completed. After several lies by the tech Travon and his manager  related to our emergency, dispatch later called to cancel service call and advise Casteel did not have the expertise to fulfill our job. We were also told by Travon's manager that a more important emergency call had come in and was taken priority  over our request. We were advise it was a life of death plumbing incident, which the following day customer care consultant Rebecca could not confirm. When I asked dispatch directly she agreed to the job, I assume to take the side of Casteel employee. This dispatch rep had been very pleasant until the final encounter, which she refused service and offered a refund of all services.

Casteel offered refund for  charges to my card on March 11th however these transactions have not been reversed and will be reported as fraud if not refunded immediately.
Casteel also has not address the fact that  two separate technicians have forged my signature on invoices and authorization documents. Additionally, the second technician entered the home with a minor upon arrival to my property, authorization to begin work was not give , hence him forging the documents to complete the job.
If these actions are not addressed I will issue notice to Casteel accordingly.
I will proceed to share a more in-depth review on social media platforms of the awful service I received over the course of 4-5 days emergency request. To include  details regarding the inexperience, incompetence, and poor communication skills displayed by several employees.
As well as noting all additional cost and damages caused by Casteel.
There were hole cut in many areas of the ceiling, and the work was ultimately completed by another service provider without the need to cut any areas of the ceiling.

We have used Coolray to handle all of out HVAC work for years.  Three units, top notch quick service, fair pricing.  So, when we had a couple of leaky faucets in the house recently and had a coupon for a free service call - we thought we'd give Mr. Plumber a try (they're owned by the same company).  We had already purchased one of the cartridges from Home Depot thinking we'd do the work ourselves, but everything was so busy that we just decided to use the pros.  This was very unfortunate.

Mr. Plumber arrived promptly on time when they said they would.  Our plumber was very knowledgeable.  He was able to come in and assess the situation, give us an estimate, and complete the entire job in 45 minutes, 20 of which he spent looking for his Allen wrench in his truck!  That's the good part.  Note - if we had not accepted the estimate, we would have probably been charged for a service call anyway.

It was 55 minutes from the time he got to our driveway until the time he left.

OK, the kicker.  Remember, we already had one cartridge from Home Depot - price $35 but needed another one for the second broken faucet.  

Cost:  Install our own cartridge on one faucet - $120 labor (took 15 minutes)

Cost:  Install their cartridge on another faucet - $258.98.  My guess is that they charged $120 for the labor and $118.98 for the part (almost the same one we bought at Home Depot for $35).  (took 10 minutes)

Total cost for one cartridge and 25 minutes of labor - $378.98.  OMG!  

AND this price was DISCOUNTED because we had a service contract with Coolray.  Had we not had the service contact, our price would have been $466.59!!!!!  Remember, that's for one cartridge and 25 minutes of labor!  When we asked the plumber and the service manager, they both told us they don't charge by the hour, but instead they go by a book which has standard labor rates by job.

So here is my personal opinion.  If you want excellent plumbing work and don't care what you spend, give these guys a call.  If you want excellent plumbing work at a reasonable price however, I'd suggest looking elsewhere.  Personally for me, I won't even use their HVAC service - and they've seen the last dime they will ever see from me.