Best Gas Furnace Repair in Atlanta GA

TE installed two new AC units for us. Nick was the installer and he took the time to answer our questions. After the job everything was cleaned up so well that you'd never know we had a project at the house that day.

Called for my A/C not running on Sunday. They arrived Monday morning on time at 8 a.m. Eric was a pleasure to work with. Informed me throughout the process. He took 2:30 hours to isolate the wiring (main) problem for the estimate. Eric also noticed a possible leak in my roof and brought that to my attention. You could not ask for a more honest company. Have used them in the past with the same type of attention to detail and honesty.

I needed to get my HVAC unit inspected and Rohan was able to come in very quickly to diagnose the problem. He was very professional and informative and came at a great value! Definitely going to give him a call if I ever have any future plumbing/HVAC needs.

Robert takes the time to do the job right. He explains everything in terms I can understand. I'm always given several options and never feel like I am being up sold.
I am so impressed with the level of customer service from this company....from start to finish. Every single person I ever deal with through out their process seems to love their job. That makes me feel confident in their work.

They are either all related and have a tight knit family or they have some great team building leadership. What ever their secret is, they have a great work culture and it shows.

I'd rather not resort to writing this review, but since no one called back to discuss, they get what they deserve!  And lack of return phone calls and follow up is exactly what has cost them a long time customer.
Put simply, three appointments no-showed, no-call over the past three months.  Phone calls not returned, and when the last appointment was once again a no-show, my wife called and complained, only to be told that they could reschedule in a month.  Called one of your competitors in Atlanta, and they actually showed up within 24 hours (non-emergency, regular maintenance call), confirming their arrival time an hour before.
Must be nice to get so big, that you lose sight of what made you successful, but I wish you luck in figuring it out, without this long time customer.

Update 24 hours later:  Multiple calls/messages to cancel our appointment this week (set up a month ago!), have once again been ignored. Amazingly they never answer the phone number they ask you to call to schedule.  If they show up, they will be asked to leave.  3 A/C units have been serviced by the Reliable competition, and for less than Casteel's coupon price.

I recommend this company. Coolray installed a brand-new Carrier air conditioning system (inside and outside components) for my house's second floor HVAC in April. Routine maintenance of my AC found that repairs or replacement was needed. My original system was outdated and not cost-efficient to repair.  The new system uses environmentally friendly refrigerant, the old system did not. My entire experience with Coolray staffers, from consultation to installation, was friendly, factual, and they answered all of my questions about the pros and cons of my choices.  The installation staffers arrived on time and completed the entire upgrade installation within 3 hrs. I think this company is great.  Every step, from first consultation to installation, was stress-free.

I had a new toilet, tub faucet, and sink faucet replaced. The sink faucet is awesome.

The tub faucet needed to be replaced because the diverter wasn't sending the pressure to my shower head. The new bathtub faucet now sprays out weird -- sprays out to the side, and isn't a stream like it use to be.
Toilet is high for me; my feet don't touch the floor when sitting on it; I'm 5'1. But it flushes nicely.

I was in need of a new water heater and contacted RS Andrews to handle the task.  They arrived as scheduled and the job was done, somewhat.

The next day I noticed the water in the shower was not able to be adjusted to a usable temperature.  I placed a call and they were very quick to setup a service call to ascertain the problem.

A service technician arrived once again and determined that everything was connected properly and it was a wiring issue.  Note - this is a gas water heater.  Once we investigated further it was noticed that toilets were now filling with Hot Water and several sinks were now inverted between Hot/Cold water,  shower was still not usable.

It seems that the unit was indeed NOT installed properly as half the house was cross connected with the Hot & Cold lines.  Thankfully we handled the fix ourselves and all was made right, no thanks to the folks at RS Andrews.

I called Steve at 9 AM on a Saturday morning. By 3 PM that day, everything had been fixed and his price was more than reasonable. I would recommend Buckhead Plumbing & HVAC all day long and I will definitely be using Steve moving forward. Best customer service I have ever experienced.