Best HVAC System Repair in Greensboro NC

Tyrell did a great job promptly fixing our disposal.  He was very responsive in his communication and took proper COVID safety precautions.  Will definitely use him again for future work!

I called to report a badly clogged toilet. When the technician arrived, he actually lectured me about the correct way to use and flush the toilet (!!) Like everyone else in this country, I have been flushing toilets all my life, I'm not doing it incorrectly, and all I wanted was for him to FIX THE PROBLEM! I did not appreciate the editorial comments, which he seemed to think were funny. Will not use this company again. There are better options!

Advanced worked with me to expedite repairs to the cut off switch to my gas furnace that was Prevent ING me from heating my home - and for a very reasonable price.

This is the most irreputable company that I have ever dealt with. We paid about 20000 dollars for two units installed at my home. After the contract was signed they proceeded to delay installation of the units and made non stop excuses about having the units shipped for installation as we sweltered in the heat. They installed ugly downspouts on the side of our home to install the units and route the mechanicals, wouldn't guarantee the unit unless we paid for a lone shark type fee for constant inspections and servicing contracts that were not initially disclosed and we have had 5 breakdowns of the downstairs units almost every summer for the past 5 years. They initially came out to correct an installation error they committed by installing a fan backwards. They upcharged for rerouting our original system, charge exorbitant service fees and unit costs and have never taken responsibility for the original error in installation with the service people making constant excuses for the shoddy business practices every time they came out. I would NEVER recommend using them. Overpriced!! Poor service!! Upcharges galore and they do not stand behind their services or products and are very untimely in installation and responses to complaints. It is frustrating when staff comes out and makes denials and excuses for such obvious incompetence and unethical practices. I have never seen a more poorly operated company !!!

Outstanding service. I have dealt with many plumbing companies, but this company is the best. They even cleaned up after the were done, and vacuumed before they started. I have found my plumber.

On August 6, 2019, I called Master Plumbers for a tub issue I was having for the past 2 weeks. I have done some plumbing repairs to my home in the years I have lived there for over 40 years. Talked to the very nice young lady who answered the phone, informing her about my problem. After being informed of there charges which were reasonable, I made an appointment for the tech to come out to my home to fix a leaking faucet tub seat. Very impressed with their timely arrival. The tech that arrived was in a clean uniform applied booties when entering my home.
I showed the tech where the bathroom was located, he went to the bathroom sink to turn off the water. I asked why was he looking at the cleanly when the problem was with the tub. So, the tech went over to the for and proceeded to pull the hair trap out, Again I interpreted the tech, said it was the facet stem seat on the cold-water side. He removed the handle and proceeded to remove the steam informing that I had a bad stem. I told him the stem was only 2 months old and again the problem is the seat behind the stem, this cuts water on and off. I tried to remove the seat my self with the proper seat removal tool. Which failed so I figure an experienced plumber would have the were tool or knowledge to remove the damaged seat. I left the tech to continue to work on the tub stem. A few minutes later he told me he experienced. Said the stem packing nut was bad and replaced it but still have the dripping tub.
At this point, all I wanted to have done is for him to pack up his tools and get out,  about the problem wasn't fix. Then as he was writing out the payment for work done. He was quoting me on replacing the complete tub faucet fixture of $2000.00, informing me it would be cheaper than myself buying the parts. Then went into a sales pitch for a year protection plan. But still, nothing was done or repaired on the original call.
Conclusion I will not refer or call this company again, feel I should get a refund on work not done as requested. Beware !!!! Very dissatisfied with how this tech handled my repair. Or lack of handling repair said as old as the tub faucet was dubious about replacing the seat fear of breaking the housing.

I scheduled with their dispatcher a few days ago. A technician was scheduled for Friday morning at 8:00 am. I received a reminder call and voice mail the night before to make sure I didn't forget that the technician was coming out. On Friday morning I had a missed call while I was in the shower. I assumed it was a call saying that the technician was on the way. There was no voice mail - just a missed call. I called their number and someone said they'd call me back. After 15 or 20 minutes (not sure) i called again and was told the person I needed to speak with was on the phone and would call me back. No phone callback received. After another 15 or 20 minutes I called back and was told they had left a voice mail on the call this morning saying the technician couldn't make it and asked if they could reschedule. I'll look elsewhere for service providers that care about their customers.