Best Electric Water Heater Repair in Greensboro NC

Tyrell did a great job promptly fixing our disposal.  He was very responsive in his communication and took proper COVID safety precautions.  Will definitely use him again for future work!

We had a drain pipe leak in our home and Mike came out to evaluate. He took his time diagnosing the issue and then was able to replace the pipe on the spot and it did not require pulling down our kitchen tile and cabinets so we were very relieved!

It's hard to find a problem with this company. They are courteous, knowledgeable and fair. It's not cheap but as my father always said, you get what you pay for Ereka. This visit makes the second time I've used their services (for two unrelated jobs) in roughly three years or so. Ironically, Josh was my tech or plumber each time. He remembered us, was pleasant as ever and very tactful when essentially calling a spade a spade when I told him how we ended up needing his service this time. I appreciate this team of professionals and while I hope we never need them again, I'm glad to know they are around.

Property Management Company used Transou's for day time visit on a rental property reporting discolored and grainy water. Technician legitimately checked a few things PSI, existing filter, etc. Then they wrote up a quote for a 3 system filtration system and sent a bill for $240 with no repairs performed.

Called a different plumber who replaced the filter for $80. Turns out because the house is on a well and sat for 2 months it just needed to run the water.

On the industry this is common and just taking advantage of the minimum pre-approved repair limit. No more business going here.

I was pleasantly surprised when I checked the mail tonight.  I found a very nice apology letter and a check for $134.75 from Jessup.  Thank you, Meghan, for taking the time to read my review and for taking steps to correct the situation.  I appreciate this gesture, and I wish your company success.  With kind regards, John D.

Being that me and my wife are first time Homebuyers, we've been feeling taken advantage of with companies coming out to fix things. We have had our pipes looked at in our laundry room a total of 4 times and every one of the companies have told us different reasons behind the pipes linking. as we can see all companies have failed at fixing the problem because we are now back to square one plus more water damages!!! We decided to give one more try and that's when we ran into The Plumbing and Air service Co. Jake and Jalen came in asked some questions and along the way of fixing the problems telling us the cause of the linking and further damages from the water. Jake gave us the run own with different quotes to try and help us the best way he could. He definitely went over and beyond to help make sure we received quality work and information. They both helped me understand a lot that I know I can use in the future for our next home.  I look forward to Recommending this company and working with them again if needed.

Jeff Agnew is a life saver. We had a totally blocked main sewer line and Jeff worked us in to his already full work schedule to come to our rescue. In intense heat and in a small, cramped basement work space he worked to exhaustion trying to unblock the line. Unfortunately, the blockage was apparently beyond the reach of his cable line. But he would not give up on us. He said he would add additional length to his cable line and return the next day to continue his efforts. Good to his word, he returned the next day and attacked the problem again. This time he was successful!
His timely , conscientious and compassionate work allowed us to return to our normal life. I highly recommend  Jeff Agnew to anyone seeking a really competent and caring plumber. Dan Patterson, Burlington, NC.

I would give this company and Chris Sampson (the owner) a zero if I could. We found them on Angie's list but should have vetted them further.  We asked them to put in canned lights throughout our house and Custom Electric in Greensboro NC destroyed our ceilings and walls and didn't even get the canned lights straight. We found out later they buried live wires in the wall. It was so bad we called the North Carolina Electrical Board to report them and subsequently they were reprimanded (case 2015-1077). Ultimately we ended up firing Custom Electric and hiring another local electrical firm to fix their mistakes so we could get our project completed. I don't recommend them.

Advanced Appliance was chosen by our home warranty company to provide repairs to one of our heat pumps that wasn't cooling our upstairs.  Their first visit out was the beginning of May and here we are going into August, and our heat pump is STILL not working.  They've replaced the condenser coil (then had to come back out and fix it because their technician cut corners).  They've cancelled 2 of our scheduled appointments back-to-back for a technician to read the dye they injected last time, and this is the 2nd time this summer they've had to inject our system with dye.  Every guy that comes out swears he's fixed it; then a couple days later our upstairs temp is back up in the high 80s/low 90s.  This company does not understand that we have jobs, too, so every time they miss their 5-hr. window, I miss an entire day of work.  They're not reliable, and I can't honestly say I think they know what they're doing.

Our air conditioner started acting up - alternately blowing warm then cold air - during the hottest week of the year. I made an appointment for the following morning and the serviceman showed up right on time. He had everything he needed to diagnose and fix the problem.

He took multiple pictures of the AC system, both inside and out, and we discussed each one at length. He then e-mailed them to me so that I'd have them for future needs.

He offered me 3 different repair options - good, better, best - and we were able to discuss the pros and cons of each option so that I could make an informed decision.

The work was done quickly and professionally; the price was reasonable. I also really appreciated how much time he spent with me to discuss the state of my HVAC unit.

I needed to replace two pop-up sink drains and a pop-up tub drain in my kids bathroom which had begun to rust.  Aurora sent out a tech to take a look.  He then provided an estimate for this relatively small job which totaled nearly $1900.00.  He also offered a second estimate for over $3,100 if I wanted him to replace the two sink faucets as well - this estimate was not requested as nothing was wrong with the faucets.  Needless to say, I declined.  I then had to pay $95 for his service call to provide this estimate.

After he left, I called another plumber referred to me by a friend.  That plumber came out the following day and did the whole job, including parts, for $300.  Yes - the estimate from Aurora WAS MORE THAN SIX TIMES AS MUCH.

It is safe to say I will not be calling this company again.

If your looking for a good plumber look no further. If you want a honest one keep looking
This Cody guy scamming folks on market place. He needs to be stopped.
Warning     Warning.     Warning.

hes not a very honest person.  it's a shame