Best Electric Water Heater Installation in Greensboro NC

Was very responsive and actually helped me fix a plumbing issue over text messages and did not have to even come out to see it. Will use again for future work.

Zack did a great job on a laundry list of items we provided. There were some complications from prior work done by others and he was able to do it right. Very professional, neat and polite.

Courteous, professional, timely and Nathan really knew what he was doing. Cost seemed very reasonable considering time spent and work accomplished. Will refer to friends and call them back when needed.

I would be very careful about calling this company.  They do not return repeated phone calls. They did not diagnose the problem, nor offered any solutions on fixing the issue.

It would be best to call someone else.

Last spring our upstairs HVAC stopped cooling and we called our usual HVAC company in Jamestown to check it out. We assumed the freon needed recharging as we'd had a slow leak for a few years and had to recharge a small amount each year. They came out, charged it with freon for a cost of $555.10. Two weeks later, it was out again, and since we were having house guests that weekend, and we had recently met someone with Jessup Services, we called them this time. We knew we were due for a new HVAC soon, but our guests were arriving in 2 days so no time for that. Jessup sent someone out who diagnosed the problem, found the leak, sealed it as a work-around, and charged it with coolant. The technician also told us that there is a much less expensive substitute for freon available that was adaptable for our HVAC system and that there was no need to have used the expensive freon charge! I give Jessup 5 STARS for honesty, dependability, and the effort to do a work-around when we desperately needed it vs. just taking the easy way out and charging us another $550 and telling us we needed a new HVAC (which we already knew would be inevitable soon). Jessup went above and beyond to handle our problem, and 6 months later, their work-around is still working! Thank you Jessup!!

Highly recommend.  Had a kitchen sink clog over the weekend.  Called dispatch; follow up call promptly returned by service manager who initially gave me a troubleshooting tip to try and save me time and money but unfortunately for me it wasn't enough to do the trick.  Called back hours later and again, spoke to same manager who was polite, professional and was willing to dispatch someone later that night once his last job was complete but at that point, I decided it was best to wait until the next day (Sunday) which he said he would put me on first thing.  I got a call early Sunday morning from the tech assigned my job letting me know what time he would arrive; again, respectful and professional.  He arrived and put booties on over his boots so as to not track anything through my house (unexpected but totally appreciated) and proceeded to diagnose and repair my clog, working cleanly and efficiently, also explaining what he was doing and why.  Super pleasant and totally professional.  I had done some research to find out what the cost range was for repairs in my area and found them to be within the range and not excessive so...and I had called another plumbing service who claimed to be 24 hours but hadn't contacted me despite multiple attempts so if you are in need of a professional plumber, my experience says go with these guys.  Joshua was a terrific plumber.

Jeff Agnew is a life saver. We had a totally blocked main sewer line and Jeff worked us in to his already full work schedule to come to our rescue. In intense heat and in a small, cramped basement work space he worked to exhaustion trying to unblock the line. Unfortunately, the blockage was apparently beyond the reach of his cable line. But he would not give up on us. He said he would add additional length to his cable line and return the next day to continue his efforts. Good to his word, he returned the next day and attacked the problem again. This time he was successful!
His timely , conscientious and compassionate work allowed us to return to our normal life. I highly recommend  Jeff Agnew to anyone seeking a really competent and caring plumber. Dan Patterson, Burlington, NC.

I called and scheduled an appoint for my LG three door refrigerator. Craig arrived on time, listened to my description of the issue, looked the fridge over and knew exactly was wrong. Within two hours he was finished and off.
Work was performed excellent, he was very personable but more importantly, he knew what he was doing.

I had no warranty, but Lowe's offered me one for three years at $400/year. I made trhe wise choice by trusting AAS again and they did not let me down.
Thank you. Highest recommendation from start to finish. Family and locally owned, as a bonus. Think global, shop local.

Would not recommend. Difficult to get a hold up. You can't speak with anyone local. First encountered them at a local baseball game. I have numerous rental properties and they ask for my business. But you call a number and get someone who will just lie to you when they answer the phone. They won't let you speak with anyone locally. so if you want to do business with someone in another state to doesn't really care about you, maybe give them a try but they're not local. They asked me for my business for all of my properties and I said I would give them a call and talk to them but when I called, they refused to let me speak with anyone and told me I can send an email.

Twice Aurora came out to my house to check my well because our water is orange.  After their first visit, no one got back to me with the results of our water test, so I wrote them a bad review.  Then I got a call from a manager who apologized and gave me a free one year inspection program where they sent someone out to my house to check things like my roof, electrical, and oh ya, MY WELL.

The second guy they sent told me the water test showed my water was fine.  So, both times Aurora sent someone out to tell me why my well water was orange I was told that I just needed to put in a $6500.00 water conditioner.  

Well, my Well is not fine. I shouldn't have orange water and I shouldn't have to go through water filters every couple of weeks.

Well, now today I am having a sleeve installed inside my well because the casing is rusty and full of holes AND the pump is full of the orange dirt we have in this state.

So, Aurora, you missed out on about a $5k job!!!  Oh but you probably would have charged me twice that! Don't bother calling me again.

These guys were tops! Efficient, professional, friendly, and knowledgable. Shout out to Blake for being really dependable and communicative with anything I needed. I'd definitely use them again. Save yourself the pain of trying to find the total package in electric/plumbing services, and call these guys.

On February 13, 2023 I contacted my regular HVAC service company regarding a problem with my zone system.  The technician arrived and spent just a couple of minutes diagnosing the problem and advised I would need to spend over $700 to fix the problem.  I was not confident in his evaluation so on February 14, 2023 I called Sutton Bros to get a second opinion.  Mark N. arrived in less than 2 hours. He was professional and friendly. After explaining the issue I had he began his diagnostics and determined the problem. I was impressed by his thoroughness and perseverance to evaluate all options.  He ultimately found a viable solution which saved me a significant expense to replace the zone controller board (my words not his.)

I am seriously considering cancelling my current service agreement with the other company and signing up for the Sutton Savings Club.

I will definitely recommend Sutton Bros to friends and neighbors.

If your looking for a good plumber look no further. If you want a honest one keep looking
This Cody guy scamming folks on market place. He needs to be stopped.
Warning     Warning.     Warning.

hes not a very honest person.  it's a shame