Best Electric Appliance Repair in Greensboro NC

Tyrell did a great job promptly fixing our disposal.  He was very responsive in his communication and took proper COVID safety precautions.  Will definitely use him again for future work!

After a VERY frustrating process with another HVAC company and the home warranty company my fiancé and I use, Phillips Air Care was literally a breath of fresh (& cool ) air.
Scheduling was easy, they answered my call on a Sunday to get them out on Monday morning, they were pleasant and had top notch customer service every step of the way!

Our technician, Victor came out & diagnosed the problem we were having. He explained everything in detail & spent time making sure our HVAC unit was working. Not to mention, he patiently waited and spoke with our home warranty company to ensure we got reimbursed.

This company is really cares about their customers and goes above and beyond! I would definitely recommend them!

Thank you SO MUCH for cooling our home!

I only used them because my Home Warranty used them as a contractor, so I didn't really have a choice.  I thought they were great at first, but they didn't finish the job.  Not sure why.  Maybe they didn't get enough money.  They were close to finishing a water heater installation, and told me they needed to come back once more to install a cutoff switch.  It never happened.  I called several times and they told me they would get it scheduled.  Never happened.  They ghosted me.  I had to get some real professionals to finish the job.

I have used Advanced Appliance for years and sadly, I will use them no more.  They used to be excellent, but have clearly gone way down in the last few years.  I paid for a 5 year maintenance contract with them on my furnace, we are on year 3 and I'm going to pay someone else to do maintenance.  Each time they come out for regular service, the unit is working fine, then they service it and within a day it stops working. Then they try to tell me something is wrong and it's going to cost me a lot to fix it.  Sometimes I've paid, sometimes I've complained and they eventually send out a senior technician who says the 1st guy made a mistake, everyone has to learn.  My last experience with them was that they scheduled an appointment, didn't come, didn't call to give a 2 hour window as they said they would and didn't let me know until afternoon that they wouldn't come at all and wanted to reschedule for the next day.  When I called and asked them if they would like to know why I will not be using them in the future, they said yes, then wouldn't listen, talked over me and called me names.  I'm done with them.

This is a very dishonest company!! Read complaints filed with BBB. Aurora ripped me off-lesson learned....just trying to save others from getting screwed over.

I would give this company and Chris Sampson (the owner) a zero if I could. We found them on Angie's list but should have vetted them further.  We asked them to put in canned lights throughout our house and Custom Electric in Greensboro NC destroyed our ceilings and walls and didn't even get the canned lights straight. We found out later they buried live wires in the wall. It was so bad we called the North Carolina Electrical Board to report them and subsequently they were reprimanded (case 2015-1077). Ultimately we ended up firing Custom Electric and hiring another local electrical firm to fix their mistakes so we could get our project completed. I don't recommend them.