Best Drain Cleaning in Glendale AZ

The whole process of working with American Home Water & Air was great! Scheduling was fast and friendly. My serviceman, Stan, called when he was supposed to, gave a window he stuck to, and worked fast. Very happy overall!

The only reason this didn't get 5 stars was due to the overall scheduling strategy. I wasn't given a service window until the morning of, meaning I had to leave the day completely open. Very difficult for working folks that have to coordinate calls, meetings, etc.

They recently did a bunch of work for me at my home. They replaced a water heater, rebuilt my kitchen sink as well as a couple minor jobs. I've dealt with quite a few contractors since moving here and most were terrible. Did a half ass job, left a mess, argumentative. Andy and his team were the epitome of professional, friendly, clean and they did really good work. A huge relief for me. I would highly recommend them!

Excellent fast service. ..needed the main sewer line cleaned out. .. Tom arrived on time as promised. ..thanks Tom will be using your company again

Plumbing medic & AC Medic  did an amazing job installing not one but two bathtubs at two different times.We also had them replace some faucets and upgrade our toilets to Toto drake toilets to eliminate tenant cloggs in the future!They also tuned up our AC units at the same time. They were very professional And got THE JOB DONE RIGHT. I would highly recommend them if you are ever needing a professional 5 star company

I had used them in January for a water heater issue. I was very satisfied with them that I called again for a leaky toilet. They do not disappoint. Drew is very profesional, clean, takes his time to explain but most of all honest and took care of the problem.

These guys are great we thought we were going to have to replace the pump came out and took a look at our pump did some service on it and got it running.  I recommend them great service.

I had the team come out twice. They installed a water softener and took care of a gas line that I needed plugged. They were polite, helpful, and took the time to explain everything I had questions about. Would definitely recommend this company and will be using them in the future for any plumbing needs.

0/10 would not do business with this company again. Extremely rude and unprofessional.

Called them to ask them a question about a service that I (at the time I called) was 90% sure I had them perform on my house. Wanted to confirm I had it done and also see if they did a follow-up camera as I'm currently experiencing the same or similar issue in my kitchen.

Receptionist was a bit rude but said a tech had to call me to answer my questions. I truly don't think the receptionist understood that it was more of a administrative question vs. I needed a tech to come out.

Tech called me back. I tried to explain the situation but before I could even get it out there they went ballistic on me. Then they hung up. Then called me back to continue to go ballistic and all threatening on me.

I'm confident that the tech thought I was accusing them of doing bad work or asking them to come out and redo it. None of that is true. I was trying to understand what happened, if anything so I could get to the bottom of my current plumbing issue. I'm happy to pay for services and understand that sometimes repair services aren't completely successful and it's complicated as to why and often not due to any failure on the service providers part.

Staff here needs to take some customer service and communication 101. And some deep breaths. I wasn't even angry I was a very confused customer (I literally apologized for my confusion) who needed to ask some questions about prior service.  Now I'm angry bc I was verbally attacked by the tech. I blocked the techs number so they can't call me back and attack me again.

FWIW: I did receive and pay for services by this company a year ago- checked my credit card. I'm not even interested in knowing anything else at this point. I won't let this company in my home and have hired another local company to perform the work a year later without historical info.

I waited a few weeks to post my review on this company. Our hot water heater went out and we had some water damage to the drywall and it was an absolute mess. I called this company because it was highly recommended on Nextdoor. They came out, got the situation assessed, and got me a quote. They were not pushy, they were friendly, and they got hired on the spot. There was a relatively new technician with the company that did some less than great work when the job was done. I called, complained, and just about wrote a bad review. Gold star was able to turn things around. They answered my frustrated calls, there was always someone to answer the phone, they communicate effectively through text and phone call. They came out and fixed everything that needed to be fixed and did what it took to make sure the job was done the way they pride themselves in the work being done. It's beautiful.

5 stars for:
- Quality
- Price
- Ease of Scheduling
- communication
- follow through
- personal responsibility
- Compassion
- Reliability
- Professionalism

I met several of the technicians and I would recommend every last one of them. Some star players that I can remember the names of: Katrina, Mike, and Anthony. I know there were several others so I'm sorry I don't remember your names.

Thank you. I appreciate the service and cooperation in getting this job done - the right way.

Excellent!  I had my water heater leave a lake in my garage.  So I called my home warranty company and they dispatched out to Lawson Family Plumbing.  I'm thrilled they did!  They communicated throughout the process.  When I had a question they answered it-no question too dumb!  We decided to upgrade to a tankless water heater and it was installed the next day.  James and his co worker were fantastic!!  Punctual and so friendly--- highly recommend using Lawson Family Plumbing!

Roco was professional and honest! Didn't try to sell me on services I didn't need and gave me a lot of advice which is truly priceless. Thanks again for all your help!

Best of the best! We needed to get our water softener removed and pipe bounding done. Very quickly I heard back from Dianna, who scheduled an appointment for the following day to get a quote. Brian came out on time, even sent a message notifying us that he was en route. He evaluated the work needed to be done, provided us a quote and was back few days later to get is all done. Hands one one of the most professional, friendly and honest services around!

Our kitchen sink stopped draining and backed up. Plumb Smart scheduled us within 24 hours. Communicated & confirmed with multiple text messages both before and after. Excellent service from Trent who worked very hard to diagnose and fix our issue that was unfortunately more than a quick fix. Trent showed great knowledge and respect for our house. On time, efficient and a good value. No price gauging whatsoever here - completely fair. I greatly appreciated the helpful attitude from Trent.

Plumb Smart is now saved in my phone as Great Plumber.

This was the most unprofessional experience ever by far. The dispatchers set expectations that the technicians cannot meet. My technician was not only late but tried to only do a quote when they were scheduled for an actual job. He was not knowledgeable and gave me an unlabeled custom quote of almost $5000 for a job that cost less then half of that to do. He did not provide an itemized list for the job which made it feel like the company is full of scam artists. I waited hours for this man to show up in the heat for a job that was pushed and pushed. I do not recommend this company to anyone who is afraid of being taken advantage of.

Our water heater conked out and leaked all over the floor. I called a friend who had just had his replaced and repaired by 1-800-Plummer + Air. He highly recommended them. I called and within 30 minutes my call was returned and within another 30 minutes they were at the house! Garrett was wonderful! No hard sell. Water heater was replaced same day. Could not be more pleased with this company!

I had the best experience with Big G.  The customer service was amazing, the dedication to detail as well as being on time.  I would hire Big G for any job.  He is fair and honest.

I purchased a water heater from Roto rooter one year ago. I was in shock when they gave me the bill, for a water heater they charged me $2,350 dollars!!!!!!! This unit started having water leaks since day one!!! I reported the problem, they sent a technician but they refused to change the unit. I kept having water leaks, so knowing that I had a supposed 6 year guarantee I called to get the unit replaced.
The technicians kept scheduling for later because of the weekend, or because of the holidays....excuses. I kept calling and finally 3 technicians show up and replaced the heater! But with another big bill!!!!! So I ended paying for the second unit on full!!! The guarantee is a scam and everything was a scam and a TERRIBLE experience!!!!!!
Do not get water heaters from this company!!!

$325 to plug a toilet drain. The guy was there 15 minutes and didn't even bother to clean up after himself. The initial visit was a high-pressure sales job which is always so distasteful. Won't use them again and wouldn't recommend.